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Added 11 mins ago
BI
Pharmaceutical Sales Representative - Endocrinology
BioSyent Inc
Toronto, ON · Scarborough, ON
- Full-time
…for building and expanding the territory while promoting our portfolio of prescription (Rx) products to endocrinologists and their care teams, contributing to our continued industry-leading…
Added 56 mins ago
Director, Talent Acquisition
T6 Talent Partners
Toronto, ON
We're hiring a Director of Talent Acquisition to lead recruiting at Valence through our next stage of growth. You'll report to the VP of People & Talent and own hiring strategy, and the…
Added 56 mins ago
M
Assistant Director of Finance and Accounting
Marriott
Vancouver, BC
- Full-time
Ensures that regular on-going communication occurs with employees to create awareness of business objectives, communicate expectations, and recognize performance.
Added 56 mins ago
MC
Director, Sales and Business Development
Masco Corporation
Mississauga, ON · St. Thomas, ON · Masco Canada - St. Thomas
- Full-time
WE ARE HIRING! Director, Sales and Business Development (Hybrid - St. Thomas, ON Office)
Added 1 hour ago
Director, Securities Operations
The Canada Life Assurance Company
ON · Mississauga Ontario, ON
As the Director, Securities Operations, you will provide strategic and operational leadership for the teams supporting securities advisors, portfolio managers and clients across IPC One,…
Added 1 hour ago
A
Director of Operations
Altis
Mississauga, ON
- $150,000 to $190,000 CAD / year
- Full-time
Are you a strategic operations leader who thrives on building high-performing teams and driving business growth? We're seeking a Director of Operations to join a leading global logistics…
Added 1 hour ago
BI
Pharmaceutical Sales Representative - Endocrinology
BioSyent Inc
Montreal, QC
- Full-time
…de leurs équipes. Vous contribuerez ainsi à maintenir notre performance parmi les meilleures de…
Added 1 hour ago
BI
Pharmaceutical Sales Representative - Endocrinology
BioSyent Inc
Oakville, ON
- Full-time
…for building and expanding the territory while promoting our portfolio of prescription (Rx) products to endocrinologists and their care teams, contributing to our continued industry-leading…
Added 1 hour ago
BI
Pharmaceutical Sales Representative - Endocrinology
BioSyent Inc
Vancouver, BC
- Full-time
…for building and expanding the territory while promoting our portfolio of prescription (Rx) products to endocrinologists and their care teams, contributing to our continued industry-leading…
Added 1 hour ago
BI
Pharmaceutical Sales Representative - Endocrinology
BioSyent Inc
AB · Edmonton, AB
- Full-time
…for building and expanding the territory while promoting our portfolio of prescription (Rx) products to endocrinologists and their care teams, contributing to our continued industry-leading…
Added 1 hour ago
CF
IFM Associate
CI Financial
Toronto, ON
- Full-time
…functional areas of the dealer’s front, middle and back-office operations. Key responsibilities include supporting the fund operations team with audit, money moves, pricing reviews in…
Added 1 hour ago
MC
Director, Sales and Business Development
Masco Canada
Mississauga, ON · St. Thomas, ON · Masco Canada - St. Thomas
- Full-time
WE ARE HIRING! Director, Sales and Business Development (Hybrid - St. Thomas, ON Office)
Added 2 hours ago
K
Student Success Manager
Kaplan
Edmonton, AB · KAP Edmonton University of Alberta
- $95,000 to $105,000 CAD / year
- Full-time
…leadership for the Year One Foundation Program's Student Success portfolio, ensuring the effective delivery of services and initiatives that support student success, engagement, wellbeing,…
Added 2 hours ago
A
Human Resources Director/VP
Adecco
Toronto, ON · Greater Toronto Area, Canada
- $160,000 to $180,000 CAD / year
- Full-time
…stakeholders. The successful candidate will oversee a broad HR portfolio spanning organizational effectiveness, talent strategy, workforce planning, leadership development, employee…
Added 3 hours ago
MANAGER STANDARDS & INNOVATION
City of Toronto
Toronto, ON
Evaluates operational efficiencies, identifies duplication of function, establishes performance targets and provides ongoing consultation and direction to Branch operations including the…
Added 5 hours ago
Director, External Manufacturing & Supply Operations
Apotex
Toronto, ON · North York, ON
The External Manufacturing & Supply Director oversees and optimizes partnerships with external manufacturing and supply partners, including Contract Manufacturing Organizations (CMOs),…
Added 11 hours ago
C
Executive Director, Global Markets Trading & Financing - Business Management
CIBC
Toronto, ON
- Full-time
…Financing Business Management professional(s) supporting the portfolio. Establish clear accountabilities and priorities, provide ongoing performance feedback, and foster a collaborative,…
Added 16 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…governance of the EPIC system within the Diagnostic Imaging portfolio. The Integrated Manager will act as a key liaison between clinical operations and the shared EPIC platform, championing…
Added 16 hours ago
CC
Director, Operational Excellence & Process Engineering
Compass Canada
ON · Mississauga, ON
- Full-time
We're seeking a strategic and results-driven Director, Operational Excellence & Process Engineering to lead operational excellence initiatives across our CHASE (Corrections, Healthcare and…
Added 16 hours ago
CC
Regional Retail Marketing Manager
Compass Canada
Toronto, ON
- Full-time
…responsible for driving Same Store Sales (SSS) growth across a portfolio of key accounts within Food Service and Hospitality sectors. Reporting to the Director, Retail Execution, you will…
Added 16 hours ago
CC
Director, Strategic Alliance Group
Compass Canada
Toronto, ON · Montreal, QC
- Full-time
We’re looking for a strategic, commercially minded leader to drive retention and expansion across a portfolio of high-value client partnerships. This role is a key driver of retention and…
Added 1 day ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…governance of the EPIC system within the Diagnostic Imaging portfolio. The Integrated Manager will act as a key liaison between clinical operations and the shared EPIC platform, championing…
Added 1 day ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…governance of the EPIC system within the Diagnostic Imaging portfolio. The Integrated Manager will act as a key liaison between clinical operations and the shared EPIC platform, championing…
Added 1 day ago
KS
Temporary Sales Associate
kate spade new york
Toronto, ON · Yorkdale
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 day ago
DS
Manager, Maintenance & Renewal Services
Delta School District 37, British Columbia
Delta, BC
- Full-time
Reporting to the Director of Facilities, the Manager, Maintenance & Renewal Services is responsible for the planning, coordination, and delivery of maintenance, repair, and minor renewal…

Compass Canada

Director, Operational Excellence & Process Engineering

ON, Canada
Mississauga, ON, L5W 0G2, Canada

The salary range for this position is $110,000 to $140,000. · Full-time

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Job details

Pay: The salary range for this position is $110,000 to $140,000.
Job type: Full-time
Experience: 8-10 years of progressive experience in process engineering, operational excellence, continuous improvement, or related leadership roles.
Posting language: English
Posted: Oct 7, 2026

Original job description

The salary range for this position is $110,000 to $140,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

At Compass Group Canada, our people are at the heart of everything we do. We are committed to delivering exceptional food and support services while continuously improving the experience for our clients, patients, residents, guests, and associates.

We're seeking a strategic and results-driven Director, Operational Excellence & Process Engineering to lead operational excellence initiatives across our CHASE (Corrections, Healthcare and Senior Living and ESS) sectors. This role will be responsible for driving continuous improvement, standardization, workforce productivity, and data-driven decision-making across a diverse portfolio of operational environments.

The successful candidate will partner closely with operational leaders to optimize workflows, improve service reliability, enhance labor productivity, and develop scalable systems that support sustainable business performance.

Now, if you were to come on board as our Director, Operational Excellence & Process Engineering, we'd ask you to do the following for us:

Operational Excellence & Continuous Improvement

Lead enterprise-wide operational improvement initiatives across CHASE sectors.
Identify opportunities to enhance productivity, reduce waste, and improve service delivery.
Develop and implement standardized operating procedures and best practices across multiple sites.
Facilitate process mapping, workflow redesign, and value stream analysis initiatives.

Workforce Productivity & Capacity Planning

Analyze labor utilization, staffing models, and workload distribution.
Align staffing levels with operational demand and service requirements.
Identify bottlenecks, throughput constraints, and opportunities for workflow optimization.
Support future-state operational planning and scalable growth initiatives.

Analytics & Performance Management

Develop and maintain KPI dashboards and performance reporting tools.
Establish leading indicators that enable proactive operational management.
Translate operational data into actionable business insights and recommendations.
Monitor performance trends and support leaders in achieving improvement targets.

Change Management & Leader Standard Work

Support implementation and sustainment of operational improvements.
Establish consistent management practices and accountability systems.
Develop daily, weekly, and monthly operating rhythms focused on safety, quality, service, productivity, and associate engagement.
Promote a culture of continuous improvement across all levels of the organization.

Partnership & Stakeholder Engagement

Collaborate with frontline operators, regional leaders, and support functions.
Influence cross-functional teams through data, insights, and business cases.
Provide coaching and guidance to operational teams on process improvement methodologies.
Support operational readiness, business scaling, and transformation initiatives.

Areas of Impact

This role supports operational excellence initiatives across:

Patient, Resident, and Inmate Food Services
Environmental Services and Housekeeping
Portering and Patient Transportation
Canteen Warehouse and Logistics Operations
Remote Site Services
Cross-functional operational workflows and service delivery models

Think you have what it takes to be our Director, Operational Excellence & Process Engineering? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful:

Education & Experience

Professional Engineer designation preferred
Degree in Industrial Engineering, Process Engineering, Operations Management, Business, Healthcare Administration, or a related field.
Equivalent experience in complex, labor-intensive operational environments will be considered.
8-10 years of progressive experience in process engineering, operational excellence, continuous improvement, or related leadership roles.
Demonstrated experience leading engineering, operational excellence, or process improvement teams.
Experience managing large-scale, cross-functional projects and initiatives.
Experience developing and managing significant capital improvement budgets.

Technical Expertise

Strong knowledge of Lean, Six Sigma, Value Stream Mapping, OEE, and related continuous improvement methodologies.
Experience with process design, workflow optimization, workforce productivity, and capacity planning.
Strong analytical and data visualization skills with the ability to develop meaningful performance metrics and dashboards.
Experience applying operational analytics to support strategic business decisions.

Leadership Competencies

Proven ability to influence and lead change in complex organizational environments.
Strong stakeholder management and relationship-building skills.
Excellent presentation, facilitation, and communication abilities.
Strategic thinker with exceptional problem-solving and decision-making skills.
Self-motivated, proactive, and comfortable working in a fast-paced environment.
Demonstrated ability to manage multiple priorities and competing demands.
High level of integrity, professionalism, and business acumen.

Additional Requirements

Ability to travel up to 50% across Canada.

Why Join Compass Group Canada?

You'll have the opportunity to influence large-scale operational transformation across diverse service environments while helping build sustainable, scalable, and high-performing operations. Your work will directly contribute to improving service outcomes, enhancing operational efficiency, and supporting the success of teams that deliver critical services to thousands of Canadians every day.

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More about this job

Responsibilities

The Director will lead enterprise-wide operational improvement initiatives across corrections, healthcare, and senior living sectors to drive productivity and standardization. They will partner with operational leaders to optimize workflows, manage performance metrics, and foster a culture of continuous improvement.

Requirements

Candidates should possess 8-10 years of progressive experience in process engineering or operational excellence, with a preference for a Professional Engineer designation. A degree in Industrial Engineering, Operations Management, or a related field is required, along with strong expertise in Lean and Six Sigma methodologies.

Skills

Operational excellence
Process engineering
Continuous improvement
Lean
Six Sigma
Value stream mapping
Workforce productivity
Capacity planning
Data visualization
Performance management
Change management
Stakeholder engagement
Strategic planning
Budget management
Project management
Leadership

Benefits

Group benefits
Employer RRSP contributions
Discretionary bonus
Incentive programs

Visa sponsorship

Not detected in the job text

Keywords

Operational Excellence
Process Engineering
Lean
Six Sigma
Value Stream Mapping
OEE
KPI Dashboards
Workforce Productivity
Capacity Planning
Change Management
Industrial Engineering
Operations Management
Healthcare Administration
Data Analytics
Performance Reporting
Budgeting
Project Management
Stakeholder Management
Logistics
Environmental Services
Food Services
Continuous Improvement
Workflow Optimization
Strategic Planning
Business Acumen

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