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Building Science Engineer
BPA
Montreal, QC
- Full-time
We are seeking a Building Science Engineer who is passionate about the performance of existing buildings and the quality of the built environment. Reporting to the Project Director, the…
Added 2 hours ago
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Associate Portfolio Manager, Global Fundamental
AIMCo
Calgary, AB
- Full-time
Reporting to the Director, Global Fundamental, the Associate Portfolio Manager will work in close collaboration across the broader Active Equities team – which includes Alpha Strategies,…
Added 2 hours ago
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Director-Global Tax Operations
RBC
Toronto, ON
- Full-time
The Director, Global Tax Operations is a senior position overseeing key teams in RBC Wealth Management Canada Operations. This role works in close partnership with RBC Wealth Management and…
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Executive Director, Global Markets Trading & Financing - Business Management
CIBC
Toronto, ON
- Full-time
As Executive Director, Global Markets Trading & Financing, Business Management, you will lead the Business Management function supporting the Fixed Income, Currencies & Commodities (FICC),…
Added 3 hours ago
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Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 3 hours ago
Labour Relations Manager
Hydro One Networks Inc
Toronto, ON
Reporting to the Director, Employee & Labour Relations, the Labour Relations (“LR”) Manager assists in the management of Hydro One’s labour relations practices by supporting the successful…
Added 3 hours ago
Senior Manager Real Estate, Project Delivery
Hydro One Networks Inc
Markham, ON
…office transformation initiatives. Accountable for project performance, financial stewardship, workforce leadership, and stakeholder engagement, the role ensures facilities and workplace…
Added 3 hours ago
Manager Health Services, OR/Endo/Ortho
Winnipeg Regional Health Authority
Selkirk, MB
Under the direction of the Director Health Services or designate, the Manager Health Services oversees and manages inter-disciplinary team(s) consisting of staff who provide direct care to…
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Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the direct supervision of the Director of Operations, the incumbent provides administrative support to the CHILD-BRIGHT Network Central Office, committees, working groups, and…
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Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
You will report directly to the Director (Dr. Emily McDonald), with direction also provided by the Assistant Director (Camille Gagnon).
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Director of Health, Safety & Environment
Clutch
Mississauga, ON
- Full-time
Clutch is hiring its first Director of Health, Safety & Environment to build and lead a best-in-class HSE function for a high-growth, multi-site production and logistics business. You will…
Added 3 hours ago
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Corporate Director, GIS Services
Wood West & Associates Inc.
Vancouver, BC
- Full-time
We are seeking an experienced GIS Director to lead and expand GIS capabilities across North America. This senior leadership opportunity is ideal for a strategic and technically strong…
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Community Canvassers
GoodWork.ca
Vancouver, BC · Greater Vancouver, BC
- Internship
Pay: $114.30 / 4.5-hour shift + performance bonuses
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BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Director, Quality, Patient Safety & Experience, this position collaborates with clinical and corporate leadership to work on initiatives targeting improvements in…
Added 6 hours ago
Director of Health, Safety & Environment
Clutch Technologies Inc.
Mississauga, ON
Clutch is hiring its first Director of Health, Safety & Environment to build and lead a best-in-class HSE function for a high-growth, multi-site production and logistics business. You will…
Added 7 hours ago
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Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Provide operational leadership and continuity during the absence of the Integrated Director, Diagnostic Imaging.
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Site Manager
Tecnicas Reunidas
Calgary, AB
- Full-time
-Managed construction planning, progress monitoring, cost control, subcontractor performance, HSE compliance and Quality interfaces at site.
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Director, Engagement
Hotels Canada
Ottawa, ON
- Full-time
As Director, Engagement, you will lead the Association's membership, partnerships, events, and engagement strategy, ensuring Hotels Canada delivers exceptional value to members while…
Added 7 hours ago
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Orchard - VP, Client Services & Digital Transformation (Toronto)
Orchard
Toronto, ON
- $15,000 to $170,000 CAD / year
- Full-time
…combines what was previously split across a Group Business Director (strategy, client relationship, new business) and a Programme Lead (release planning, dependency mapping, delivery…
Added 7 hours ago
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Director of Operations
RNS Health Care Services
ON · Aurora, Ontario
- Full-time
RNS Health Care Services Inc. is seeking an experienced and strategic Director of Operations to provide leadership across key areas of the organization, including Human Resources, Client…
Added 7 hours ago
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Senior Buyer (Wholesale)
Lowe OPCO Inc
Edmonton, AB
- Full-time
Bonus -Discretionary bonus based on performance is available but not guaranteed
Added 7 hours ago
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Director, Dealer Finance Operations
Thrive Wealth Management
Regina, SK
- Full-time
…confidence in their financial decision-making. We prioritize performance excellence, and our employees champion each member’s success, ultimately contributing to a thriving…
Added 7 hours ago
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Director, Indigenous & Stakeholder Relations
Compass Canada
ON · Mississauga, ON
- Full-time
The Director, Indigenous & Stakeholder Relations is responsible for leading a strategic approach to Indigenous relations, government engagement, and community partnerships across Eastern…
Added 7 hours ago
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Manager, Business Development - Western Canada
Compass Canada
Calgary, AB
- Full-time
This is a developmental role with a strategic and defined growth plan based on performance and readiness. While providing project management and deal support to the Director, you will focus…
Added 7 hours ago
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Director, Operational Excellence & Process Engineering
Compass Canada
ON · Mississauga, ON
- Full-time
We're seeking a strategic and results-driven Director, Operational Excellence & Process Engineering to lead operational excellence initiatives across our CHASE (Corrections, Healthcare and…

Compass Canada

Director, Operational Excellence & Process Engineering

ON, Canada
Mississauga, ON, L5W 0G2, Canada

The salary range for this position is $110,000 to $140,000. · Full-time

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Job details

Pay: The salary range for this position is $110,000 to $140,000.
Job type: Full-time
Experience: 8-10 years of progressive experience in process engineering, operational excellence, continuous improvement, or related leadership roles.
Posting language: English
Posted: Oct 7, 2026

Original job description

The salary range for this position is $110,000 to $140,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

At Compass Group Canada, our people are at the heart of everything we do. We are committed to delivering exceptional food and support services while continuously improving the experience for our clients, patients, residents, guests, and associates.

We're seeking a strategic and results-driven Director, Operational Excellence & Process Engineering to lead operational excellence initiatives across our CHASE (Corrections, Healthcare and Senior Living and ESS) sectors. This role will be responsible for driving continuous improvement, standardization, workforce productivity, and data-driven decision-making across a diverse portfolio of operational environments.

The successful candidate will partner closely with operational leaders to optimize workflows, improve service reliability, enhance labor productivity, and develop scalable systems that support sustainable business performance.

Now, if you were to come on board as our Director, Operational Excellence & Process Engineering, we'd ask you to do the following for us:

Operational Excellence & Continuous Improvement

Lead enterprise-wide operational improvement initiatives across CHASE sectors.
Identify opportunities to enhance productivity, reduce waste, and improve service delivery.
Develop and implement standardized operating procedures and best practices across multiple sites.
Facilitate process mapping, workflow redesign, and value stream analysis initiatives.

Workforce Productivity & Capacity Planning

Analyze labor utilization, staffing models, and workload distribution.
Align staffing levels with operational demand and service requirements.
Identify bottlenecks, throughput constraints, and opportunities for workflow optimization.
Support future-state operational planning and scalable growth initiatives.

Analytics & Performance Management

Develop and maintain KPI dashboards and performance reporting tools.
Establish leading indicators that enable proactive operational management.
Translate operational data into actionable business insights and recommendations.
Monitor performance trends and support leaders in achieving improvement targets.

Change Management & Leader Standard Work

Support implementation and sustainment of operational improvements.
Establish consistent management practices and accountability systems.
Develop daily, weekly, and monthly operating rhythms focused on safety, quality, service, productivity, and associate engagement.
Promote a culture of continuous improvement across all levels of the organization.

Partnership & Stakeholder Engagement

Collaborate with frontline operators, regional leaders, and support functions.
Influence cross-functional teams through data, insights, and business cases.
Provide coaching and guidance to operational teams on process improvement methodologies.
Support operational readiness, business scaling, and transformation initiatives.

Areas of Impact

This role supports operational excellence initiatives across:

Patient, Resident, and Inmate Food Services
Environmental Services and Housekeeping
Portering and Patient Transportation
Canteen Warehouse and Logistics Operations
Remote Site Services
Cross-functional operational workflows and service delivery models

Think you have what it takes to be our Director, Operational Excellence & Process Engineering? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful:

Education & Experience

Professional Engineer designation preferred
Degree in Industrial Engineering, Process Engineering, Operations Management, Business, Healthcare Administration, or a related field.
Equivalent experience in complex, labor-intensive operational environments will be considered.
8-10 years of progressive experience in process engineering, operational excellence, continuous improvement, or related leadership roles.
Demonstrated experience leading engineering, operational excellence, or process improvement teams.
Experience managing large-scale, cross-functional projects and initiatives.
Experience developing and managing significant capital improvement budgets.

Technical Expertise

Strong knowledge of Lean, Six Sigma, Value Stream Mapping, OEE, and related continuous improvement methodologies.
Experience with process design, workflow optimization, workforce productivity, and capacity planning.
Strong analytical and data visualization skills with the ability to develop meaningful performance metrics and dashboards.
Experience applying operational analytics to support strategic business decisions.

Leadership Competencies

Proven ability to influence and lead change in complex organizational environments.
Strong stakeholder management and relationship-building skills.
Excellent presentation, facilitation, and communication abilities.
Strategic thinker with exceptional problem-solving and decision-making skills.
Self-motivated, proactive, and comfortable working in a fast-paced environment.
Demonstrated ability to manage multiple priorities and competing demands.
High level of integrity, professionalism, and business acumen.

Additional Requirements

Ability to travel up to 50% across Canada.

Why Join Compass Group Canada?

You'll have the opportunity to influence large-scale operational transformation across diverse service environments while helping build sustainable, scalable, and high-performing operations. Your work will directly contribute to improving service outcomes, enhancing operational efficiency, and supporting the success of teams that deliver critical services to thousands of Canadians every day.

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More about this job

Responsibilities

The Director will lead enterprise-wide operational improvement initiatives across corrections, healthcare, and senior living sectors to drive productivity and standardization. They will partner with operational leaders to optimize workflows, manage performance metrics, and foster a culture of continuous improvement.

Requirements

Candidates should possess 8-10 years of progressive experience in process engineering or operational excellence, with a preference for a Professional Engineer designation. A degree in Industrial Engineering, Operations Management, or a related field is required, along with strong expertise in Lean and Six Sigma methodologies.

Skills

Operational excellence
Process engineering
Continuous improvement
Lean
Six Sigma
Value stream mapping
Workforce productivity
Capacity planning
Data visualization
Performance management
Change management
Stakeholder engagement
Strategic planning
Budget management
Project management
Leadership

Benefits

Group benefits
Employer RRSP contributions
Discretionary bonus
Incentive programs

Visa sponsorship

Not detected in the job text

Keywords

Operational Excellence
Process Engineering
Lean
Six Sigma
Value Stream Mapping
OEE
KPI Dashboards
Workforce Productivity
Capacity Planning
Change Management
Industrial Engineering
Operations Management
Healthcare Administration
Data Analytics
Performance Reporting
Budgeting
Project Management
Stakeholder Management
Logistics
Environmental Services
Food Services
Continuous Improvement
Workflow Optimization
Strategic Planning
Business Acumen

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