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Added 13 mins ago
D
Strategist, Shopping & Marketplace (Remote Canada) - Future Opening
Directive
Remote, Canada
- Full-time
- Remote
…what real results look like. We operate through 3 divisions: Performance, Communications, and Commerce, each built to share intelligence and align on revenue. Our methodology,…
Added 13 mins ago
D
Account Strategist, Commerce (Remote Canada) - Future Opening
Directive
Remote, Canada
- Full-time
- Remote
…what real results look like. We operate through 3 divisions: Performance, Communications, and Commerce, each built to share intelligence and align on revenue. Our methodology,…
Added 13 mins ago
CP
Fleet Maintenance and Operations Manager
Canada Packers Inc.
Landmark, MB
- Full-time
Reporting to the Director, Operations & Business Development, you will build the operation from the ground up - establishing maintenance programs, sourcing equipment and parts, hiring and…
Added 13 mins ago
WU
Senior Director, Strategy & Operations
Western University
London, ON
- Full-time
…and principal administrative advisor to the Dean, the Senior Director, Strategy & Operations provides executive leadership for the Faculty's administrative strategy, operations, financial…
Added 13 mins ago
Community Relations Director
Amica Senior Lifestyles
Pickering, ON
Amica embraces pay-for-performance compensation philosophy and offers a competitive total compensation package designed to reward performance.
Added 13 mins ago
BI
Pharmaceutical Sales Representative - Endocrinology
BioSyent Inc
Vancouver, BC
- Full-time
…care teams, contributing to our continued industry-leading…
Added 13 mins ago
KR
Bilingual Sales Account Manager - (South Shore / Rive-Sud)
KIT Recruitment
QC · Laprairie, QC
- $100,000 to $115,000 CAD / year
- Full-time
…Saint-Philippe, Quebec. Reporting to the Quebec/Atlantic Sales Director, this role is responsible for managing and growing retail, wholesale, and foodservice business across the…
Added 13 mins ago
O
Senior Advisor, IT Security
Olymel
Boucherville, QC
- Full-time
…strategies, improving internal processes, and fostering a high-performance and collaborative work environment, this opportunity is for…
Added 13 mins ago
MD
Industrial Design Technologist
Morelli Design Transport
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…and developing products that balance aesthetics, technical performance, manufacturability, and user…
Added 13 mins ago
RC
International Tax - Managing Director
RSM Canada
Toronto, ON
- Full-time
As a Tax Managing Director within International Tax for RSM Canada, you will be responsible for the following job duties which are focus around three core concepts (Technical & Quality…
Added 28 mins ago
GI
Health, Safety & Environment (HSE) Advisor
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
Reporting to the Director HSE, the Health Safety & Environment (HSE) Advisor will work alongside the national health and safety team and local operations. The HSE Advisor will emphasize…
Added 28 mins ago
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Engineering Manager Mechanical Engineering, Port Elgin
AtkinsRéalis
Port Elgin, ON
- Full-time
…Manager will report functionally and daily to the Engineering…
Added 28 mins ago
SB
Trade Marketing Manager (West)
Sleeman Breweries Ltd.
Delta, BC · Vancouver, BC
- Full-time
Our story is about more than great beverages, it’s about people, pride, and progress. Reporting into the Director, Trade Western Brands, the Trade Marketing Manager, West, you will develop…
Added 28 mins ago
RU
International Tax - Managing Director
RSM US LLP
Calgary, AB · Toronto, ON
- Full-time
As a Tax Managing Director within International Tax for RSM Canada, you will be responsible for the following job duties which are focus around three core concepts (Technical & Quality…
Added 28 mins ago
BI
Pharmaceutical Sales Representative - Endocrinology
BioSyent Inc
AB · Edmonton, AB
- Full-time
…care teams, contributing to our continued industry-leading…
Added 28 mins ago
BC
Survey Lead – East Harbour Transit Hub Project
Bird Construction
Mississauga, ON
- Full-time
Reporting to the Project Director, the Survey Lead will work directly with the execution team to ensure that work completed by Bird Construction’s Infrastructure-Major Projects group meets…
Added 43 mins ago
Manager & Actuary, Corporate Actuarial (Valuation and Reporting)
Munich Re
Toronto, ON
Under the direction of Director, Corporate Actuarial, the successful candidate will assist in the production of financial information related to valuation, solvency and planning, which may…
Added 43 mins ago
C
Sr. Director Platform Services
CIBC
Toronto, ON
- Full-time
As the Senior Director, Platform Services, you'll play a pivotal role in leading and shaping the technology operations that underpin CIBC's business. You'll oversee mid-sized teams…
Added 43 mins ago
CF
IFM Associate
CI Financial
Toronto, ON
- Full-time
…and manage Dealer relationships. Reporting directly to our Director of Investment Funds Management (IFM), the successful candidate will assist in the development of the IFM and UMA (Unified…
Added 43 mins ago
B
Regional Director of Trust - Prairies
BMO
Calgary, AB · CALG
- Full-time
Monitors performance results at the regional, market and sales professional level; develops action plans to resolve gaps.
Added 43 mins ago
BU
Graduate Data Analytics Manager
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Reporting to the Associate Director, Graduate Operations and Policy, the Graduate Data Analytics Manager provides leadership for the Faculty of Graduate Studies and Postdoctoral Affairs…
Added 43 mins ago
MC
Director, Sales and Business Development
Masco Canada
Mississauga, ON · St. Thomas, ON · Masco Canada - St. Thomas
- Full-time
WE ARE HIRING! Director, Sales and Business Development (Hybrid - St. Thomas, ON Office)
Added 43 mins ago
IF
Business Development, Account Manager
Intact FC
Calgary, AB
- Full-time
…In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with…
Added 58 mins ago
K
Student Success Manager
Kaplan
Edmonton, AB · KAP Edmonton University of Alberta
- $95,000 to $105,000 CAD / year
- Full-time
…improvement through the evaluation of services, student feedback, and performance…
Added 58 mins ago
FC
HR Coordinator Bilingual / Cooronnateur (trice) RH bilingue
Fidelity Canada
Toronto, ON · Montreal, QC
- Full-time
Base Salary and Discretionary Performance Bonus: Total annual cash compensation (base salary plus target bonus) ranges from $60,000 to $70,000, based on experience and qualifications.

Compass Canada

Director, Operational Excellence & Process Engineering

ON, Canada
Mississauga, ON, L5W 0G2, Canada

The salary range for this position is $110,000 to $140,000. · Full-time

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Job details

Pay: The salary range for this position is $110,000 to $140,000.
Job type: Full-time
Experience: 8-10 years of progressive experience in process engineering, operational excellence, continuous improvement, or related leadership roles.
Posting language: English
Posted: Oct 7, 2026

Original job description

The salary range for this position is $110,000 to $140,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

At Compass Group Canada, our people are at the heart of everything we do. We are committed to delivering exceptional food and support services while continuously improving the experience for our clients, patients, residents, guests, and associates.

We're seeking a strategic and results-driven Director, Operational Excellence & Process Engineering to lead operational excellence initiatives across our CHASE (Corrections, Healthcare and Senior Living and ESS) sectors. This role will be responsible for driving continuous improvement, standardization, workforce productivity, and data-driven decision-making across a diverse portfolio of operational environments.

The successful candidate will partner closely with operational leaders to optimize workflows, improve service reliability, enhance labor productivity, and develop scalable systems that support sustainable business performance.

Now, if you were to come on board as our Director, Operational Excellence & Process Engineering, we'd ask you to do the following for us:

Operational Excellence & Continuous Improvement

Lead enterprise-wide operational improvement initiatives across CHASE sectors.
Identify opportunities to enhance productivity, reduce waste, and improve service delivery.
Develop and implement standardized operating procedures and best practices across multiple sites.
Facilitate process mapping, workflow redesign, and value stream analysis initiatives.

Workforce Productivity & Capacity Planning

Analyze labor utilization, staffing models, and workload distribution.
Align staffing levels with operational demand and service requirements.
Identify bottlenecks, throughput constraints, and opportunities for workflow optimization.
Support future-state operational planning and scalable growth initiatives.

Analytics & Performance Management

Develop and maintain KPI dashboards and performance reporting tools.
Establish leading indicators that enable proactive operational management.
Translate operational data into actionable business insights and recommendations.
Monitor performance trends and support leaders in achieving improvement targets.

Change Management & Leader Standard Work

Support implementation and sustainment of operational improvements.
Establish consistent management practices and accountability systems.
Develop daily, weekly, and monthly operating rhythms focused on safety, quality, service, productivity, and associate engagement.
Promote a culture of continuous improvement across all levels of the organization.

Partnership & Stakeholder Engagement

Collaborate with frontline operators, regional leaders, and support functions.
Influence cross-functional teams through data, insights, and business cases.
Provide coaching and guidance to operational teams on process improvement methodologies.
Support operational readiness, business scaling, and transformation initiatives.

Areas of Impact

This role supports operational excellence initiatives across:

Patient, Resident, and Inmate Food Services
Environmental Services and Housekeeping
Portering and Patient Transportation
Canteen Warehouse and Logistics Operations
Remote Site Services
Cross-functional operational workflows and service delivery models

Think you have what it takes to be our Director, Operational Excellence & Process Engineering? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful:

Education & Experience

Professional Engineer designation preferred
Degree in Industrial Engineering, Process Engineering, Operations Management, Business, Healthcare Administration, or a related field.
Equivalent experience in complex, labor-intensive operational environments will be considered.
8-10 years of progressive experience in process engineering, operational excellence, continuous improvement, or related leadership roles.
Demonstrated experience leading engineering, operational excellence, or process improvement teams.
Experience managing large-scale, cross-functional projects and initiatives.
Experience developing and managing significant capital improvement budgets.

Technical Expertise

Strong knowledge of Lean, Six Sigma, Value Stream Mapping, OEE, and related continuous improvement methodologies.
Experience with process design, workflow optimization, workforce productivity, and capacity planning.
Strong analytical and data visualization skills with the ability to develop meaningful performance metrics and dashboards.
Experience applying operational analytics to support strategic business decisions.

Leadership Competencies

Proven ability to influence and lead change in complex organizational environments.
Strong stakeholder management and relationship-building skills.
Excellent presentation, facilitation, and communication abilities.
Strategic thinker with exceptional problem-solving and decision-making skills.
Self-motivated, proactive, and comfortable working in a fast-paced environment.
Demonstrated ability to manage multiple priorities and competing demands.
High level of integrity, professionalism, and business acumen.

Additional Requirements

Ability to travel up to 50% across Canada.

Why Join Compass Group Canada?

You'll have the opportunity to influence large-scale operational transformation across diverse service environments while helping build sustainable, scalable, and high-performing operations. Your work will directly contribute to improving service outcomes, enhancing operational efficiency, and supporting the success of teams that deliver critical services to thousands of Canadians every day.

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More about this job

Responsibilities

The Director will lead enterprise-wide operational improvement initiatives across corrections, healthcare, and senior living sectors to drive productivity and standardization. They will partner with operational leaders to optimize workflows, manage performance metrics, and foster a culture of continuous improvement.

Requirements

Candidates should possess 8-10 years of progressive experience in process engineering or operational excellence, with a preference for a Professional Engineer designation. A degree in Industrial Engineering, Operations Management, or a related field is required, along with strong expertise in Lean and Six Sigma methodologies.

Skills

Operational excellence
Process engineering
Continuous improvement
Lean
Six Sigma
Value stream mapping
Workforce productivity
Capacity planning
Data visualization
Performance management
Change management
Stakeholder engagement
Strategic planning
Budget management
Project management
Leadership

Benefits

Group benefits
Employer RRSP contributions
Discretionary bonus
Incentive programs

Visa sponsorship

Not detected in the job text

Keywords

Operational Excellence
Process Engineering
Lean
Six Sigma
Value Stream Mapping
OEE
KPI Dashboards
Workforce Productivity
Capacity Planning
Change Management
Industrial Engineering
Operations Management
Healthcare Administration
Data Analytics
Performance Reporting
Budgeting
Project Management
Stakeholder Management
Logistics
Environmental Services
Food Services
Continuous Improvement
Workflow Optimization
Strategic Planning
Business Acumen

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