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Added 6 hours ago
O
Orchard - VP, Client Services & Digital Transformation (Toronto)
Orchard
Toronto, ON
- $15,000 to $170,000 CAD / year
- Full-time
…(strategy, client relationship, new business) and a Programme Lead (release planning, dependency mapping, delivery governance, commercial rhythm), consolidating strategic ownership and…
Added 6 hours ago
Quality Assurance - Quality Assurance Manager
Recruitment Team
Winnipeg, MB
…meet the needs of the Canadian healthcare market. Our growing team is driven by quality, compliance, and a shared commitment to improving patient…
Added 7 hours ago
CC
Executive Chef, Culinary Strategy & Member Solutions
Compass Canada
ON · Mississauga, ON
- Full-time
…total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial…
Added 7 hours ago
CC
Director, Business Development, Mining - Eastern Canada | Directeur(trice), Développement des affaires
Compass Canada
Winnipeg, MB · Fredericton, NB · St. John's, NL · Halifax, NS · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
…total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial…
Added 7 hours ago
CC
Director, Business Development - Corporate Business & Industry Hospitality
Compass Canada
Calgary, AB · Vancouver, BC
- Full-time
…total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial…
Added 7 hours ago
CC
Director, Operational Excellence & Process Engineering
Compass Canada
ON · Mississauga, ON
- Full-time
…total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial…
Added 11 hours ago
J
Account Development Representative II
Jobgether
Canada
- Full-time
The position offers hands-on experience in prospecting, account mapping, customer engagement, and modern sales technologies, including AI-powered tools.
Added 13 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 15 hours ago
AS
Senior Data Engineer
AgileGrid Solutions
Canada
- Full-time
…and supports its risk, regulatory, and compliance needs. The team develops data and AI products that deliver timely, actionable insights and help business partners make informed,…
Added 15 hours ago
VC
Quality Improvement Leader, Medical Quality Leadership & Practice
Vancouver Coastal Health
Vancouver, BC
- $46.39 to $66.68 CAD / hour
- Temporary
…Health and Providence Health Care, Quality and Patient Safety team, Data & Analytics team and interdisciplinary project team…
Added 15 hours ago
VC
Advisor, Security Operation Centre (SOC) and Analytics
Vancouver Coastal Health
Vancouver, BC
- $35.37 to $50.85 CAD / hour
- Full-time
Vancouver Coastal Health is looking for an Advisor, Security Operation Centre (SOC) and Analytics to join the Protection Services Team. Apply today to join our team!
Added 16 hours ago
QC
Enterprise Account Executive
Quiet Cabins
Toronto, ON
- Part-time
You'll report directly to the founder and work alongside a small, fast-moving sales team. Nobody here clocks in or out. You run your own week, work the way you work best, and you're…
Added 18 hours ago
MH
Manager, Digital Marketing
Mattamy Homes
Toronto, ON
- Full-time
…success is centred on a foundation of great people, because our team is as solid as they come. At Mattamy, we are optimistic, hardworking and supportive. Together we learn and grow as we…
Added 1 day ago
A
Business Development Executive - Toronto, Calgary, Montreal, Vancouver
Avanade
Toronto, ON
- Full-time
Lead complex pursuits and orchestrate the team to deliver outcome-led proposals - progressing opportunities through statements of work, commercial approvals, and contracting.
Added 1 day ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 day ago
H
Transportation Planner
HDR
Calgary, AB · Vancouver, BC · Burlington, ON · Richmond Hill, ON · Toronto, ON
- Full-time
…future of mobility. This isn’t just a job, it’s a chance to lead progress, drive meaningful impact, and leave a legacy of smarter, more connected transportation networks. We are all…
Added 1 day ago
S
DCN Production Manager
SLB
Calgary, AB
- Full-time
…of high-quality products. This role provides leadership to a team of approximately 4-6 Production Supervisors and oversees a workforce of 100-130 employees across multiple production…
Added 1 day ago
GD
HR Analytics & Compensation Analyst
General Dynamics Land Systems–Canada
London, ON
- Full-time
Integrate modern generative AI tools to streamline HR workflows, including job description matching, skills mapping, and other high-volume administrative tasks.
Added 1 day ago
FL
Talent Acquisition & HR Manager
Falco Logistics
Toronto, ON · North York, ON
- Full-time
With a team of approximately 25 employees today and plans to more than double in size, the company is entering an important stage of growth and is looking for an experienced Talent…
Added 1 day ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 day ago
HC
E-Commerce and Analytics Manager
H.I.S Canada Travel Inc.
Toronto, ON
- Full-time
Lead ongoing A/B and multivariate testing initiatives across the website.
Added 1 day ago
J
Project Manager (Industrial Engineering)
JobsMedia.io
Mascouche, QC
- Full-time
We are looking for a Project Manager passionate about continuous improvement to join a team of professionals dedicated to optimizing production sites. You will be at the heart of lean…
Added 1 day ago
GD
HR Analytics & Compensation Analyst
General Dynamics Land Systems–Canada
London, ON
- Full-time
Integrate modern generative AI tools to streamline HR workflows, including job description matching, skills mapping, and other high-volume administrative tasks.
Added 1 day ago
Flight Centre - Business Analyst - Toronto, ON
Flight Centre
ON
Join Flight Centre Travel Group’s Digital Workplace Team and play a key role in shaping the tools and platforms that support our global Onboarding and Customer Success teams. This is an…
Added 1 day ago
Flight Centre - Business Analyst - Vancouver, BC
Flight Centre
BC
Join Flight Centre Travel Group’s Digital Workplace Team and play a key role in shaping the tools and platforms that support our global Onboarding and Customer Success teams. This is an…

Compass Canada

Director, Operational Excellence & Process Engineering

ON, Canada
Mississauga, ON, L5W 0G2, Canada

The salary range for this position is $110,000 to $140,000. · Full-time

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Job details

Pay: The salary range for this position is $110,000 to $140,000.
Job type: Full-time
Experience: 8-10 years of progressive experience in process engineering, operational excellence, continuous improvement, or related leadership roles.
Posting language: English
Posted: Oct 7, 2026

Original job description

The salary range for this position is $110,000 to $140,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

At Compass Group Canada, our people are at the heart of everything we do. We are committed to delivering exceptional food and support services while continuously improving the experience for our clients, patients, residents, guests, and associates.

We're seeking a strategic and results-driven Director, Operational Excellence & Process Engineering to lead operational excellence initiatives across our CHASE (Corrections, Healthcare and Senior Living and ESS) sectors. This role will be responsible for driving continuous improvement, standardization, workforce productivity, and data-driven decision-making across a diverse portfolio of operational environments.

The successful candidate will partner closely with operational leaders to optimize workflows, improve service reliability, enhance labor productivity, and develop scalable systems that support sustainable business performance.

Now, if you were to come on board as our Director, Operational Excellence & Process Engineering, we'd ask you to do the following for us:

Operational Excellence & Continuous Improvement

Lead enterprise-wide operational improvement initiatives across CHASE sectors.
Identify opportunities to enhance productivity, reduce waste, and improve service delivery.
Develop and implement standardized operating procedures and best practices across multiple sites.
Facilitate process mapping, workflow redesign, and value stream analysis initiatives.

Workforce Productivity & Capacity Planning

Analyze labor utilization, staffing models, and workload distribution.
Align staffing levels with operational demand and service requirements.
Identify bottlenecks, throughput constraints, and opportunities for workflow optimization.
Support future-state operational planning and scalable growth initiatives.

Analytics & Performance Management

Develop and maintain KPI dashboards and performance reporting tools.
Establish leading indicators that enable proactive operational management.
Translate operational data into actionable business insights and recommendations.
Monitor performance trends and support leaders in achieving improvement targets.

Change Management & Leader Standard Work

Support implementation and sustainment of operational improvements.
Establish consistent management practices and accountability systems.
Develop daily, weekly, and monthly operating rhythms focused on safety, quality, service, productivity, and associate engagement.
Promote a culture of continuous improvement across all levels of the organization.

Partnership & Stakeholder Engagement

Collaborate with frontline operators, regional leaders, and support functions.
Influence cross-functional teams through data, insights, and business cases.
Provide coaching and guidance to operational teams on process improvement methodologies.
Support operational readiness, business scaling, and transformation initiatives.

Areas of Impact

This role supports operational excellence initiatives across:

Patient, Resident, and Inmate Food Services
Environmental Services and Housekeeping
Portering and Patient Transportation
Canteen Warehouse and Logistics Operations
Remote Site Services
Cross-functional operational workflows and service delivery models

Think you have what it takes to be our Director, Operational Excellence & Process Engineering? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful:

Education & Experience

Professional Engineer designation preferred
Degree in Industrial Engineering, Process Engineering, Operations Management, Business, Healthcare Administration, or a related field.
Equivalent experience in complex, labor-intensive operational environments will be considered.
8-10 years of progressive experience in process engineering, operational excellence, continuous improvement, or related leadership roles.
Demonstrated experience leading engineering, operational excellence, or process improvement teams.
Experience managing large-scale, cross-functional projects and initiatives.
Experience developing and managing significant capital improvement budgets.

Technical Expertise

Strong knowledge of Lean, Six Sigma, Value Stream Mapping, OEE, and related continuous improvement methodologies.
Experience with process design, workflow optimization, workforce productivity, and capacity planning.
Strong analytical and data visualization skills with the ability to develop meaningful performance metrics and dashboards.
Experience applying operational analytics to support strategic business decisions.

Leadership Competencies

Proven ability to influence and lead change in complex organizational environments.
Strong stakeholder management and relationship-building skills.
Excellent presentation, facilitation, and communication abilities.
Strategic thinker with exceptional problem-solving and decision-making skills.
Self-motivated, proactive, and comfortable working in a fast-paced environment.
Demonstrated ability to manage multiple priorities and competing demands.
High level of integrity, professionalism, and business acumen.

Additional Requirements

Ability to travel up to 50% across Canada.

Why Join Compass Group Canada?

You'll have the opportunity to influence large-scale operational transformation across diverse service environments while helping build sustainable, scalable, and high-performing operations. Your work will directly contribute to improving service outcomes, enhancing operational efficiency, and supporting the success of teams that deliver critical services to thousands of Canadians every day.

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More about this job

Responsibilities

The Director will lead enterprise-wide operational improvement initiatives across corrections, healthcare, and senior living sectors to drive productivity and standardization. They will partner with operational leaders to optimize workflows, manage performance metrics, and foster a culture of continuous improvement.

Requirements

Candidates should possess 8-10 years of progressive experience in process engineering or operational excellence, with a preference for a Professional Engineer designation. A degree in Industrial Engineering, Operations Management, or a related field is required, along with strong expertise in Lean and Six Sigma methodologies.

Skills

Operational excellence
Process engineering
Continuous improvement
Lean
Six Sigma
Value stream mapping
Workforce productivity
Capacity planning
Data visualization
Performance management
Change management
Stakeholder engagement
Strategic planning
Budget management
Project management
Leadership

Benefits

Group benefits
Employer RRSP contributions
Discretionary bonus
Incentive programs

Visa sponsorship

Not detected in the job text

Keywords

Operational Excellence
Process Engineering
Lean
Six Sigma
Value Stream Mapping
OEE
KPI Dashboards
Workforce Productivity
Capacity Planning
Change Management
Industrial Engineering
Operations Management
Healthcare Administration
Data Analytics
Performance Reporting
Budgeting
Project Management
Stakeholder Management
Logistics
Environmental Services
Food Services
Continuous Improvement
Workflow Optimization
Strategic Planning
Business Acumen

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