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Added 13 mins ago
HM
General Pathology
Health Match BC
Kamloops, BC
- Full-time
…and provincial Tertiary Neuropsychiatry Programs. RIH is the regional base for the six-person, 24-hour High Acuity Response Team (HART) that is utilized in remote emergency transport…
Added 13 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Abbotsford, BC
- Part-time
…combination) to join our maternity department at Abbotsford Regional Hospital (ARHCC). We are a collegial group who work closely with our obstetricians, family physicians, pediatricians and…
Added 2 hours ago
Manager Health Services, OR/Endo/Ortho
Winnipeg Regional Health Authority
Selkirk, MB
Employer: Interlake-Eastern Regional Health Authority
Added 2 hours ago
WW
Corporate Director, GIS Services
Wood West & Associates Inc.
Vancouver, BC
- Full-time
We are seeking an experienced GIS Director to lead and expand GIS capabilities across North America. This senior leadership opportunity is ideal for a strategic and technically strong…
Added 6 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…Health Record (EHR) collaboration, as well as the new Sectra regional shared PACS system and the Integrated Manager will play an integral role in supporting the ongoing implementation,…
Added 6 hours ago
HC
Director, Engagement
Hotels Canada
Ottawa, ON
- Full-time
As Director, Engagement, you will lead the Association's membership, partnerships, events, and engagement strategy, ensuring Hotels Canada delivers exceptional value to members while…
Added 6 hours ago
CC
Director, Operational Excellence & Process Engineering
Compass Canada
ON · Mississauga, ON
- Full-time
We're seeking a strategic and results-driven Director, Operational Excellence & Process Engineering to lead operational excellence initiatives across our CHASE (Corrections, Healthcare and…
Added 6 hours ago
CC
Regional Retail Marketing Manager
Compass Canada
Toronto, ON
- Full-time
As a Regional Retail Marketing Manager, you will be a hands-on field leader responsible for driving Same Store Sales (SSS) growth across a portfolio of key accounts within Food Service and…
Added 7 hours ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Reporting to the a Integrated Director Laboratory Services, is responsible for the implementation, maintenance and improvement of the quality management system and Hospital Point of Care…
Added 15 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…Health Record (EHR) collaboration, as well as the new Sectra regional shared PACS system and the Integrated Manager will play an integral role in supporting the ongoing implementation,…
Added 17 hours ago
IB
General Manager (Contract)
Indigo Books & Music
Red Deer, AB
- $61,500 to $81,500 CAD / year
- Full-time
Reports to: Regional Director/District Manager
Added 18 hours ago
MH
Manager, Digital Marketing
Mattamy Homes
Toronto, ON
- Full-time
…strengthening the Mattamy brand. Working closely with our media agency, regional divisions, and internal partners, you’ll use performance and creative insights to turn business priorities…
Added 19 hours ago
CC
Campus Director
CDI College
Surrey, BC
- Full-time
Reports To: Regional Vice-President of Operations
Added 19 hours ago
I
General Manager (Contract)
Indigo
Red Deer, AB
- $61,500 to $81,500 CAD / year
- Full-time
Reports to: Regional Director/District Manager
Added 20 hours ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Reporting to the a Integrated Director Laboratory Services, is responsible for the implementation, maintenance and improvement of the quality management system and Hospital Point of Care…
Added 22 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…Health Record (EHR) collaboration, as well as the new Sectra regional shared PACS system and the Integrated Manager will play an integral role in supporting the ongoing implementation,…
Added 1 day ago
HM
Pediatrics
Health Match BC
Chilliwack, BC
- Full-time
Children requiring greater than 24 hours care are admitted either to Abbotsford Regional Hospital or to BC Children’s Hospital. Excellent links exist between ourselves and other Fraser…
Added 1 day ago
HM
Urology
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
Participation in a high-volume regional stone program
Added 1 day ago
Campus Director
Primacorp Ventures Inc
Surrey, Brit
Reports To: Regional Vice-President of Operations
Added 1 day ago
Operations Co-op (Hospitality)
Optima Living
Surrey, BC
You will work closely with the Regional Manager, Hospitality and the Senior Director, Resident Experience. As a co-op student, you will not be doing side work, you will contribute to real…
Added 1 day ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Reporting to the a Integrated Director Laboratory Services, is responsible for the implementation, maintenance and improvement of the quality management system and Hospital Point of Care…
Added 1 day ago
PC
National Account Manager
PIP Canada
Mississauga, ON
- Full-time
…profitability across assigned national accounts. Reporting to the Director of National Accounts, the NAM is accountable for developing and executing strategic plans at the corporate level,…
Added 1 day ago
PI
National Account Manager
Protective Industrial Products
Mississauga, ON
- Full-time
…profitability across assigned national accounts. Reporting to the Director of National Accounts, the NAM is accountable for developing and executing strategic plans at the corporate level,…
Added 1 day ago
EI
Director of Engineering And Operations
Entegrus Inc
St. Thomas, ON
- Full-time
The Director of Engineering and Operations will be in a critical leadership role. The position will have 3 direct reports including an Engineering Manager and 2 Regional Operations…
Added 1 day ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…Health Record (EHR) collaboration, as well as the new Sectra regional shared PACS system and the Integrated Manager will play an integral role in supporting the ongoing implementation,…

Compass Canada

Director, Operational Excellence & Process Engineering

ON, Canada
Mississauga, ON, L5W 0G2, Canada

The salary range for this position is $110,000 to $140,000. · Full-time

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Job details

Pay: The salary range for this position is $110,000 to $140,000.
Job type: Full-time
Experience: 8-10 years of progressive experience in process engineering, operational excellence, continuous improvement, or related leadership roles.
Posting language: English
Posted: Oct 7, 2026

Original job description

The salary range for this position is $110,000 to $140,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

At Compass Group Canada, our people are at the heart of everything we do. We are committed to delivering exceptional food and support services while continuously improving the experience for our clients, patients, residents, guests, and associates.

We're seeking a strategic and results-driven Director, Operational Excellence & Process Engineering to lead operational excellence initiatives across our CHASE (Corrections, Healthcare and Senior Living and ESS) sectors. This role will be responsible for driving continuous improvement, standardization, workforce productivity, and data-driven decision-making across a diverse portfolio of operational environments.

The successful candidate will partner closely with operational leaders to optimize workflows, improve service reliability, enhance labor productivity, and develop scalable systems that support sustainable business performance.

Now, if you were to come on board as our Director, Operational Excellence & Process Engineering, we'd ask you to do the following for us:

Operational Excellence & Continuous Improvement

Lead enterprise-wide operational improvement initiatives across CHASE sectors.
Identify opportunities to enhance productivity, reduce waste, and improve service delivery.
Develop and implement standardized operating procedures and best practices across multiple sites.
Facilitate process mapping, workflow redesign, and value stream analysis initiatives.

Workforce Productivity & Capacity Planning

Analyze labor utilization, staffing models, and workload distribution.
Align staffing levels with operational demand and service requirements.
Identify bottlenecks, throughput constraints, and opportunities for workflow optimization.
Support future-state operational planning and scalable growth initiatives.

Analytics & Performance Management

Develop and maintain KPI dashboards and performance reporting tools.
Establish leading indicators that enable proactive operational management.
Translate operational data into actionable business insights and recommendations.
Monitor performance trends and support leaders in achieving improvement targets.

Change Management & Leader Standard Work

Support implementation and sustainment of operational improvements.
Establish consistent management practices and accountability systems.
Develop daily, weekly, and monthly operating rhythms focused on safety, quality, service, productivity, and associate engagement.
Promote a culture of continuous improvement across all levels of the organization.

Partnership & Stakeholder Engagement

Collaborate with frontline operators, regional leaders, and support functions.
Influence cross-functional teams through data, insights, and business cases.
Provide coaching and guidance to operational teams on process improvement methodologies.
Support operational readiness, business scaling, and transformation initiatives.

Areas of Impact

This role supports operational excellence initiatives across:

Patient, Resident, and Inmate Food Services
Environmental Services and Housekeeping
Portering and Patient Transportation
Canteen Warehouse and Logistics Operations
Remote Site Services
Cross-functional operational workflows and service delivery models

Think you have what it takes to be our Director, Operational Excellence & Process Engineering? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful:

Education & Experience

Professional Engineer designation preferred
Degree in Industrial Engineering, Process Engineering, Operations Management, Business, Healthcare Administration, or a related field.
Equivalent experience in complex, labor-intensive operational environments will be considered.
8-10 years of progressive experience in process engineering, operational excellence, continuous improvement, or related leadership roles.
Demonstrated experience leading engineering, operational excellence, or process improvement teams.
Experience managing large-scale, cross-functional projects and initiatives.
Experience developing and managing significant capital improvement budgets.

Technical Expertise

Strong knowledge of Lean, Six Sigma, Value Stream Mapping, OEE, and related continuous improvement methodologies.
Experience with process design, workflow optimization, workforce productivity, and capacity planning.
Strong analytical and data visualization skills with the ability to develop meaningful performance metrics and dashboards.
Experience applying operational analytics to support strategic business decisions.

Leadership Competencies

Proven ability to influence and lead change in complex organizational environments.
Strong stakeholder management and relationship-building skills.
Excellent presentation, facilitation, and communication abilities.
Strategic thinker with exceptional problem-solving and decision-making skills.
Self-motivated, proactive, and comfortable working in a fast-paced environment.
Demonstrated ability to manage multiple priorities and competing demands.
High level of integrity, professionalism, and business acumen.

Additional Requirements

Ability to travel up to 50% across Canada.

Why Join Compass Group Canada?

You'll have the opportunity to influence large-scale operational transformation across diverse service environments while helping build sustainable, scalable, and high-performing operations. Your work will directly contribute to improving service outcomes, enhancing operational efficiency, and supporting the success of teams that deliver critical services to thousands of Canadians every day.

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More about this job

Responsibilities

The Director will lead enterprise-wide operational improvement initiatives across corrections, healthcare, and senior living sectors to drive productivity and standardization. They will partner with operational leaders to optimize workflows, manage performance metrics, and foster a culture of continuous improvement.

Requirements

Candidates should possess 8-10 years of progressive experience in process engineering or operational excellence, with a preference for a Professional Engineer designation. A degree in Industrial Engineering, Operations Management, or a related field is required, along with strong expertise in Lean and Six Sigma methodologies.

Skills

Operational excellence
Process engineering
Continuous improvement
Lean
Six Sigma
Value stream mapping
Workforce productivity
Capacity planning
Data visualization
Performance management
Change management
Stakeholder engagement
Strategic planning
Budget management
Project management
Leadership

Benefits

Group benefits
Employer RRSP contributions
Discretionary bonus
Incentive programs

Visa sponsorship

Not detected in the job text

Keywords

Operational Excellence
Process Engineering
Lean
Six Sigma
Value Stream Mapping
OEE
KPI Dashboards
Workforce Productivity
Capacity Planning
Change Management
Industrial Engineering
Operations Management
Healthcare Administration
Data Analytics
Performance Reporting
Budgeting
Project Management
Stakeholder Management
Logistics
Environmental Services
Food Services
Continuous Improvement
Workflow Optimization
Strategic Planning
Business Acumen

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