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Added 2 mins ago
EL
Beauty Advisor - Mac Cosmetics - Oncall/Freelance -Tsawwassen Mills
Estée Lauder Companies
Delta, BC
- Full-time
⁃ All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
Added 18 mins ago
GG
Food & Beverage Manager - Lora Bay
Great Gulf
The Blue Mountains, ON
- Full-time
Are you a natural leader who is detail-oriented, organized, and a strong communicator? Do you love meeting new people and not only know what it means to meet guest expectations, but to…
Added 18 mins ago
OV
Facility Operator | Full-Time | Temple Gardens Centre
Oak View Group
Moose Jaw, SK
- $20 to $22 CAD / hour
- Full-time
…and day-to-day operations while maintaining a cohesive and team-approach work environment with an expectation of a high level of customer…
Added 18 mins ago
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Sales Specialist - TCL
ActionLink
Burlington, ON
- Internship
If you are passionate about home entertainment and love delivering a premium customer experience, this is your opportunity to represent a global leader in consumer electronics.
Added 1 hour ago
CI
Seasonal Associate
Carters Inc.
Woodbridge, ON
- Part-time
…most-purchased children’s clothing brand.* We’ve become an industry leader by providing quality - from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our…
Added 1 hour ago
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Associate Manager - Community Team (Assassin's Creed)
Ubisoft
Montreal, QC
- Full-time
Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe…
Added 1 hour ago
ES
Casual Security Guard - Niagara Falls, Ontario
Equans Services Canada & US
Niagara Falls, ON
- Temporary
Bouygues Energies and Services Canada is now part of the Equans group, a world leader in the energy and services industry. The Group operates in 20 countries, with 90,000 employees working…
Added 1 hour ago
Food & Beverage Manager - Lora Bay
Great Gulf Group
Thornbury, ON
Are you a natural leader who is detail-oriented, organized, and a strong communicator? Do you love meeting new people and not only know what it means to meet guest expectations, but to…
Added 3 hours ago
EL
Assistant Manager Assistant Store Manager MAC RICHMOND
Estée Lauder Companies
Richmond, BC
- Full-time
…supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 3 hours ago
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Edmonton, AB In-Person Hiring Event - The North West Company (November 4, 2026)
Northern/NorthMart
AB · Greater Edmonton Metropolitan Area
- Full-time
Are you an experienced retail leader looking for an exciting and rewarding career? The North West Company is hiring Store Managers and Department Managers to lead our teams in remote…
Added 3 hours ago
HC
Director, Engagement
Hotels Canada
Ottawa, ON
- Full-time
Lead a high-performing team committed to service excellence, collaboration, and continuous improvement.
Added 3 hours ago
EO
Associate Optometrist (Montreal, Quebec, H3B 1B9, Canada)
Eyes On Eyecare
Montreal, QC
- Full-time
The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients…
Added 3 hours ago
Regional Support Manager - Western Canada
Hollywood Bowl Group
Calgary, AB
Are you a strong leader with a passion for operational excellence and team development?
Added 4 hours ago
TW
Branch Manager
Thrive Wealth Management
Saskatoon, SK
- Full-time
Developing, coaching, and empowering your branch to ensure the team’s delivery of world-class member advice and experiences
Added 4 hours ago
TW
Financial Services Supervisor
Thrive Wealth Management
Regina, SK
- Full-time
You are a natural leader who enjoys empowering others to be their best. You are comfortable providing balanced feedback to your team and continually seek opportunities to increase…
Added 4 hours ago
TW
Financial Services Supervisor
Thrive Wealth Management
Humboldt No. 370, SK · Humboldt, SK
- Full-time
You are a natural leader who enjoys empowering others to be their best. You are comfortable providing balanced feedback to your team and continually seek opportunities to increase…
Added 4 hours ago
TW
Team Leader, Business Support Centre
Thrive Wealth Management
Moosomin, SK · Regina, SK · Saskatoon, SK
- Full-time
We’re looking for a highly motivated, forward-thinking person to come on board as our Team Leader, Business Support Centre. You will lead the Business Support team to provide and oversee…
Added 4 hours ago
TW
Team Leader, Consumer Support Centre
Thrive Wealth Management
Regina, SK · Assiniboia, SK
- Full-time
We’re looking for a collaborative, dynamic and proven leader to come on board as our Team Leader, Consumer Support Centre for up to a 18 months in Regina or Assiniboia. Your strong…
Added 4 hours ago
TW
Manager, Mortgage Specialty Services
Thrive Wealth Management
Regina, SK
- Full-time
We’re looking for an inspiring, results driven leader to come on board as our Manager, Mortgage Specialty Services. In this role, you’ll provide leadership to the mobile mortgage services…
Added 4 hours ago
CC
People & Culture Business Partner |partenaire d’affaires bilingue, Capital humain et culture d’entreprise
Compass Canada
Calgary, AB · Fredericton, NB · Mississauga, ON · Montreal, QC · Quebec, QC
- Full-time
Intertwined in a sales and customer service focus with the business
Added 4 hours ago
TW
Manager, Financial Services
Thrive Wealth Management
Regina, SK
- Full-time
We’re looking for a dynamic leader who loves to coach and help others succeed to come on board as a Manager, Financial Services (MFS) in Regina.
Added 4 hours ago
CC
Director, Strategic Alliance Group
Compass Canada
Toronto, ON · Montreal, QC
- Full-time
…total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial…
Added 4 hours ago
TW
Manager, Dealer Finance Sales
Thrive Wealth Management
Regina, SK
- Full-time
We’re looking for a dynamic, highly motivated, leader to come on board as our Manager, Dealer Finance Sales to help shape the future of Dealer Finance across CU Dealer Finance Corporation…
Added 4 hours ago
TS
Dispatcher
The Seaboard Transport Group
Corunna, ON
- Full-time
AtHarmac Transportation, we’re proud to be a leader in safe, reliable, and efficient transportation solutions. We’re looking for aDriver Coordinatorwho thrives in a fast-paced environment,…
Added 5 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…

Compass Canada

Director, Strategic Alliance Group

Toronto, ON, Canada
Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: At least 10 years of experience engaging executive and senior level internal and external client stakeholders and leading strategic conversations within a multi-client scope
Posting language: English
Posted: Oct 22, 2026

Original job description

Expected compensation range for this position is $145,000 to $250,000+ inclusive of base salary plus uncapped bonus and incentive package. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing vacancy.

Preference will be given to candidates located in the Greater Toronto Area (GTA) or Eastern Canada. Travel will be required as part of this role.

Make a meaningful impact on client satisfaction and retention by strengthening the partnerships that matter most.

We’re looking for a strategic, commercially minded leader to drive retention and expansion across a portfolio of high-value client partnerships. This role is a key driver of retention and growth and is responsible for driving client satisfaction and strengthening partnerships within the Strategic Alliance Group (SAG). The Director operates as a strategic advisor to operators and clients, leading proactive engagement that strengthens partnerships, anticipates risk, and drives expansion opportunities. This is a highly visible role focused on protecting and growing strategic accounts through strong executive relationships, and disciplined portfolio management, shaping account direction and turning insights into measurable outcomes.

Now, if you were to come on board as our Director, Strategic Alliance Group we’d ask you to do the following for us: 

Own client retention performance across a defined portfolio
Serve as a trusted strategic advisor to internal stakeholders and client leadership, including C-suite and senior leadership
Lead planning and strategy for key accounts, including identifying priorities, managing account focus, and supporting clients through all stages of the partnership lifecycle
Identify, assess, and mitigate commercial, operational, and relationship risks
Translate client feedback and business insights into actionable operational strategies in partnership with Operations leadership
Support and lead contract renewal, rebid, and recover strategies for at-risk accounts
Align cross-functional efforts across Operations, Sales, Finance, Culinary, Support Services, and Sector leadership to deliver coordinated solutions
Leverage data, analytics, and market intelligence to inform decision-making, identify trends, and shape retention strategies
Lead executive business reviews and influence high-impact partnership decisions

Why This Role?

Direct impact on business growth through strategic client partnerships
High visibility with senior leadership and key clients
Opportunity to shape retention strategy across a complex national portfolio
Collaborative, performance-driven environment where innovation is valued
Opportunity to influence executive client engagement and long-term partnership health across the portfolio

Think you have what it takes to be our Director, Strategic Alliance Group? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role: 

At least 10 years of experience engaging executive and senior level internal and external client stakeholders and leading strategic conversations within a multi-client scope
Strong commercial and financial acumen with demonstrated ability to drive growth
Experience managing complex portfolios and prioritizing effectively
Proven ability to translate data and insights into actionable strategies
Strong relationship-building skills across multiple levels of organization
Experience in consulting, strategic account management, or large-scale client environments
Executive presence with the ability to lead without authority, challenge and influence senior levels and group facilitation skills
Ability to develop and execute strategic retention plans and long-term client partnership roadmaps

Apply About employer

More about this job

Responsibilities

The Director is responsible for driving client retention and expansion across a portfolio of high-value accounts by serving as a strategic advisor to senior leadership. They will lead cross-functional efforts to align operations and strategy while mitigating commercial risks and delivering measurable outcomes.

Requirements

Candidates must have at least 10 years of experience in strategic account management or consulting with a focus on executive-level stakeholder engagement. Strong commercial and financial acumen, along with the ability to translate data into actionable retention strategies, is required.

Skills

Strategic account management
Client retention
Relationship building
Financial acumen
Commercial acumen
Executive presence
Strategic planning
Risk mitigation
Data analysis
Market intelligence
Cross-functional leadership
Contract renewal
Business reviews
Portfolio management
Stakeholder management
Group facilitation

Benefits

Group benefits
Employer RRSP contributions
Discretionary bonus
Incentive programs

Visa sponsorship

Not detected in the job text

Keywords

Strategic Alliance
Client Retention
Account Management
Business Growth
C-suite Engagement
Portfolio Management
Risk Mitigation
Operational Strategy
Contract Renewal
Market Intelligence
Executive Business Reviews
Cross-functional Leadership
Data Analytics
Strategic Advisor
Partnership Lifecycle
Commercial Acumen
Financial Acumen
Relationship Management
Strategic Planning
Client Satisfaction

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