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Added 25 mins ago
AS
Volunteer Board of Directors
Affiliated Services For Children & Youth (ASCY)
Hamilton, ON
- Full-time
…collaborative partnership between the Board and the Executive Director, with a focus on vision, strategic planning and agency governance. Board members are not involved in the management of…
Added 25 mins ago
IG
Director of GRC
Insight Global
Toronto, ON
- $185,000 to $190,000 CAD / year
- Full-time
Strong understanding of vulnerability management practices and cybersecurity operations.
Added 25 mins ago
Shift Supervisor
BWXT
Ottawa, ON
Responsible and accountable for day-to-day oversight of manufacturing processes, staff and activities in the Operations area for Radiopharmaceuticals, Medical Isotopes and/or Medical…
Added 25 mins ago
MI
Junior Associate Director, Operations Solutions, Operations Training
MUFG Investor Services
Toronto, ON
- $68,250 to $100,100 CAD / year
- Full-time
…training programmes and high-quality content, across global operations teams. The role ensures employees are equipped with the knowledge, skills, and behaviours required to operate…
Added 25 mins ago
MANAGER STANDARDS & INNOVATION
City of Toronto
Toronto, ON
…resources; provides senior level operational support to the Director and coordinates all branch operations support issues including labour disruption, weather related emergency response,…
Added 40 mins ago
BR
Regulatory & Permitting Specialist / Senior Regulatory & Permitting Specialist
BluEarth Renewables
AB · Calgary, AB
- Full-time
Reporting directly to the Director, Regulatory & Permitting (Canada), the Regulatory & Permitting Specialist is a member of the Origination and Development team. This role is accountable…
Added 40 mins ago
AR
Cook
Atria Retirement Canada - Victorian at McKenzie
Colwood, BC · BC-Victoria
- Part-time
Work closely with the Executive Chef and/or Executive Director to keep residents satisfied with food and dining programs.
Added 55 mins ago
EC
Clinical Supervisor FT
EHN Canada
Carters Point, NB
- $80,000 to $95,000 CAD / year
- Full-time
The Clinical Supervisor works closely with the Executive Director, nursing, operations manager, and other members of the interdisciplinary team to promote coordinated, integrated, and…
Added 55 mins ago
AE
Human Resources Generalist
Aspex Eyewear Inc.
Mont-Royal, QC
- Full-time
…recruitment, onboarding, employee administration and day-to-day HR…
Added 55 mins ago
TD
IT Service Delivery Manager
Terra Dygital
Toronto, ON
- $115,000 to $130,000 CAD / year
- Full-time
…act as an escalation point for them. Working alongside the Director, Managed Services and the Technical Escalations Manager, you will be the primary point of guidance and escalation for…
Added 55 mins ago
MI
Junior Associate Director, Operations Solutions, Operations Training
MUFG Investor Services
Toronto, ON
- $68,250 to $100,100 CAD / year
- Full-time
…training programmes and high-quality content, across global operations teams. The role ensures employees are equipped with the knowledge, skills, and behaviours required to operate…
Added 1 hour ago
G
Operations Manager
goswim.ca
Ottawa, ON · Nepean, ON
- Full-time
We are looking for a hands-on Operations Manager to own our day-to-day operations while building the systems, processes and team for our next stage of growth.
Added 1 hour ago
BR
Director of Finance And Accounting
BJRC Recruiting
Toronto, ON
- Full-time
Our client is a leading law firm in downtown Toronto seeking a Director of Finance & Accounting to join its Finance team. Reporting to senior Finance leadership and working closely with…
Added 1 hour ago
CO
Manager, Transit Operations
City of Burlington
Regina, SK · Transit Operations Centre
- Full-time
The Manager, Transit Operations is responsible for overseeing day-to-day operations and administrative duties for the Operations department. The Manager will ensure transit services,…
Added 1 hour ago
Planning Administrative Clerk
County of Wellington
Guelph, ON
…service focused and duties ensure the Planning administrative operations are supported. This position is also responsible for the department’s website and social media content and is…
Added 1 hour ago
RB
Director-Global Tax Operations
Royal Bank of Canada
Toronto, ON
- Full-time
The Director, Global Tax Operations is a senior position overseeing key teams in RBC Wealth Management Canada Operations. This role works in close partnership with RBC Wealth Management and…
Added 2 hours ago
P
Supply Chain Director
Pontosense
Toronto, ON
- Full-time
You have led supply chain or operations for a connected hardware, electronics or medical device company, ideally through a step-change in volume
Added 2 hours ago
OT
Director, FICC, Global Trading – Total Fund Management
Ontario Teachers' Pension Plan
Toronto, ON
- Full-time
…leading the FICC trading team, reporting directly to the Managing Director of Global Trading. As manager of the FICC trading team, you will provide leadership and drive strategic decision…
Added 2 hours ago
Director, External Manufacturing & Supply Operations
Apotex
Toronto, ON · North York, ON
The External Manufacturing & Supply Director oversees and optimizes partnerships with external manufacturing and supply partners, including Contract Manufacturing Organizations (CMOs),…
Added 3 hours ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Reporting to the a Integrated Director Laboratory Services, is responsible for the implementation, maintenance and improvement of the quality management system and Hospital Point of Care…
Added 3 hours ago
IR
Manager Health Services, OR/Endo/Ortho
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Full-time
Under the direction of the Director Health Services or designate, the Manager Health Services oversees and manages inter-disciplinary team(s) consisting of staff who provide direct care to…
Added 3 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 4 hours ago
TM
Manager Admin & Operations
Toronto Metropolitan University
Toronto, ON
- Full-time
The Image Centre is seeking a Manager, Administration and Operations. Working in close collaboration with the Director, this role will provide strategic and operational guidance to support…
Added 4 hours ago
A
Coordinator, People & Culture Hotel Operations - Global, Raffles & Fairmont
Accor
Toronto, ON
- Full-time
The Coordinator, People & Culture Hotel Operations will support the Corporate People & Culture Hotel Operations Team as a key coordinator and operational support for People & Culture…
Added 4 hours ago
A
Coordinator, People & Culture Hotel Operations - Global, Raffles & Fairmont
AccorCorpo
Toronto, ON
- Full-time
The Coordinator, People & Culture Hotel Operations will support the Corporate People & Culture Hotel Operations Team as a key coordinator and operational support for People & Culture…

Compass Canada

Director, Strategic Alliance Group

Toronto, ON, Canada
Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: At least 10 years of experience engaging executive and senior level internal and external client stakeholders and leading strategic conversations within a multi-client scope
Posting language: English
Posted: Oct 22, 2026

Original job description

Expected compensation range for this position is $145,000 to $250,000+ inclusive of base salary plus uncapped bonus and incentive package. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing vacancy.

Preference will be given to candidates located in the Greater Toronto Area (GTA) or Eastern Canada. Travel will be required as part of this role.

Make a meaningful impact on client satisfaction and retention by strengthening the partnerships that matter most.

We’re looking for a strategic, commercially minded leader to drive retention and expansion across a portfolio of high-value client partnerships. This role is a key driver of retention and growth and is responsible for driving client satisfaction and strengthening partnerships within the Strategic Alliance Group (SAG). The Director operates as a strategic advisor to operators and clients, leading proactive engagement that strengthens partnerships, anticipates risk, and drives expansion opportunities. This is a highly visible role focused on protecting and growing strategic accounts through strong executive relationships, and disciplined portfolio management, shaping account direction and turning insights into measurable outcomes.

Now, if you were to come on board as our Director, Strategic Alliance Group we’d ask you to do the following for us: 

Own client retention performance across a defined portfolio
Serve as a trusted strategic advisor to internal stakeholders and client leadership, including C-suite and senior leadership
Lead planning and strategy for key accounts, including identifying priorities, managing account focus, and supporting clients through all stages of the partnership lifecycle
Identify, assess, and mitigate commercial, operational, and relationship risks
Translate client feedback and business insights into actionable operational strategies in partnership with Operations leadership
Support and lead contract renewal, rebid, and recover strategies for at-risk accounts
Align cross-functional efforts across Operations, Sales, Finance, Culinary, Support Services, and Sector leadership to deliver coordinated solutions
Leverage data, analytics, and market intelligence to inform decision-making, identify trends, and shape retention strategies
Lead executive business reviews and influence high-impact partnership decisions

Why This Role?

Direct impact on business growth through strategic client partnerships
High visibility with senior leadership and key clients
Opportunity to shape retention strategy across a complex national portfolio
Collaborative, performance-driven environment where innovation is valued
Opportunity to influence executive client engagement and long-term partnership health across the portfolio

Think you have what it takes to be our Director, Strategic Alliance Group? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role: 

At least 10 years of experience engaging executive and senior level internal and external client stakeholders and leading strategic conversations within a multi-client scope
Strong commercial and financial acumen with demonstrated ability to drive growth
Experience managing complex portfolios and prioritizing effectively
Proven ability to translate data and insights into actionable strategies
Strong relationship-building skills across multiple levels of organization
Experience in consulting, strategic account management, or large-scale client environments
Executive presence with the ability to lead without authority, challenge and influence senior levels and group facilitation skills
Ability to develop and execute strategic retention plans and long-term client partnership roadmaps

Apply About employer

More about this job

Responsibilities

The Director is responsible for driving client retention and expansion across a portfolio of high-value accounts by serving as a strategic advisor to senior leadership. They will lead cross-functional efforts to align operations and strategy while mitigating commercial risks and delivering measurable outcomes.

Requirements

Candidates must have at least 10 years of experience in strategic account management or consulting with a focus on executive-level stakeholder engagement. Strong commercial and financial acumen, along with the ability to translate data into actionable retention strategies, is required.

Skills

Strategic account management
Client retention
Relationship building
Financial acumen
Commercial acumen
Executive presence
Strategic planning
Risk mitigation
Data analysis
Market intelligence
Cross-functional leadership
Contract renewal
Business reviews
Portfolio management
Stakeholder management
Group facilitation

Benefits

Group benefits
Employer RRSP contributions
Discretionary bonus
Incentive programs

Visa sponsorship

Not detected in the job text

Keywords

Strategic Alliance
Client Retention
Account Management
Business Growth
C-suite Engagement
Portfolio Management
Risk Mitigation
Operational Strategy
Contract Renewal
Market Intelligence
Executive Business Reviews
Cross-functional Leadership
Data Analytics
Strategic Advisor
Partnership Lifecycle
Commercial Acumen
Financial Acumen
Relationship Management
Strategic Planning
Client Satisfaction

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