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Added 5 mins ago
A
Product Support Specialist - Americas
Ashby
Canada
- Full-time
Your recent experience is primarily customer success management, account management, or customer onboarding
Added 5 mins ago
TH
Department Supervisor Full-Time - 7052 Regina
The Home Depot Canada
Regina, SK
- Full-time
…customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product…
Added 5 mins ago
L
Retail Assistant Store Manager
Lovisa
Markham, ON
- Full-time
- Are you an existing Store Manager or Assistant Store Manager with experience in creating a team environment, to coach, develop and motivate your team to deliver great results?
Added 20 mins ago
Group Account Director
Superside
Toronto, ON
Reporting to the General Manager, this role focuses on driving retention, growth, and operational rigor across multiple accounts while building strong executive relationships and a…
Added 20 mins ago
S
Stage Experience Lead - Full Time
sephora.com
London, ON
- $22.2 to $26.1 CAD / hour
- Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
Added 1 hour ago
TT
restaurant manager
TAAL Tech
Brantford, ON
- Full-time
Added 1 hour ago
CC
Business Development Manager
Confidential Careers
Calgary, AB
- Full-time
Business Development Manager – Nitrogen Services
Added 1 hour ago
GM
bakery manager - retail
Grey Matlock Bakery
Saskatoon, SK
- Full-time
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 1 hour ago
MV
restaurant manager
MANOHAR VEGETARIAN BAKERY
Winnipeg, MB
- Full-time
Added 1 hour ago
D
Account Manager
d8eedab5-d750-47d2-ba1f-8bfec4820a1f
Oakville, ON
- Full-time
Experience in delivering client-focused solutions based on customer needs
Added 1 hour ago
PH
Restaurant manager
Pizza Hut
Bathurst, NB
- From $35 CAD / hour
- Full-time
- On-site
Added 1 hour ago
PC
Assistant Community Manager
Pacific Cove Properties
Vancouver, BC
- Full-time
Working closely with the Community Manager, you will support daily building operations and help create a positive experience for residents. This hands-on role offers the opportunity to be…
Added 1 hour ago
SA
Assistant Restaurant Manager at IHOP
SSP America
Mississauga, ON
- Full-time
As an Assistant Restaurant Manager, you will work closely with the General Manager to ensure that IHOP runs smoothly and meets our high standards for service and food quality. You’ll lead a…
Added 1 hour ago
SA
Restaurant General Manager
SSP America
Mississauga, ON
- Full-time
Quick-Service Restaurant General Manager w/ kitchen experience preferred
Added 2 hours ago
CR
Night Attendant- Part Time
COGIR Real Estate
Swift Current, SK
- Part-time
Reporting to the Maintenance Manager, the Night Attendant is responsible for responding to incoming calls, greeting and directing all visitors, answering inquiries in a positive and…
Added 2 hours ago
TC
Assistant Store Manager Winners Swift Current
TJX Canada – Winners, Marshalls, HomeSense
Swift Current, SK
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
Added 2 hours ago
GC
Manager, Business Development - Atlantic Canada
Giffen Consulting
St. John's, NL
- Full-time
Giffen Consulting Ltd. (Giffen) is looking for an experienced Manager, Business Development - Atlantic Canada to join our already accomplished Business Development team. This is starting as…
Added 2 hours ago
CG
Performance Marketing Manager
CSC Generation
Toronto, ON
- Full-time
We are looking for a Performance Marketing Manager to manage our customer acquisition and retention. You will own channel-level budgets, run campaigns, and directly run a high cadence of…
Added 2 hours ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Windsor, ON
- Full-time
…helps protect people, merchandise, and the overall shopping…
Added 2 hours ago
FC
Ops Agent Admin
FedEx Canada
SK · Corman Park, SK
- Part-time
Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.
Added 2 hours ago
(CAN) Front End Checkout Team Associate (LC)-Part Time Cashier**
Walmart Canada
Vaughan, ON
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty. The associate is over the…
Added 2 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Successful completion of IV contrast media injection course/experience highly recommended.
Added 2 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Successful completion of IV contrast media injection course/experience highly recommended.
Added 2 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Successful completion of IV contrast media injection course/experience highly recommended.
Added 2 hours ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Calgary, AB
- Full-time
…helps protect people, merchandise, and the overall shopping…

Compass Canada

Manager, Premium Services (Rogers Place)

Edmonton, AB, T5J 0H6, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum 3 years related experience in a similar management role, preferably in a food and beverage or hospitality field
Posting language: English
Posted: Oct 27, 2026

Original job description

About Us: This is an exciting opportunity to be at the heart of Rogers Place, a dynamic venue that hosts some of the biggest events in sports and entertainment. As part of ICE District Hospitality, you’ll be empowered to shape the food and beverage landscape within Rogers Place while working alongside a passionate and supportive team. From NHL hockey games to concerts and high-profile special events, we are passionate about delivering exceptional food and beverage experiences for our partners and guests. Our success is driven by strong leadership, operational excellence, and a collaborative, people-first culture.

Additional Perks & Benefits:

ICE District Hospitality perks! Partner Incentive Bonus and Playoff Bonus program, heated underground parking, staff events and various incentives

Compass Benefits: 3 weeks vacation, excellent healthcare benefits (effective day 1, RRSP matching plan)

Job Summary: The Manager, Premium Services oversees the day-to-day food and beverage operations of a designated areas, including in-seat services, premium club locations and a buffet restaurant. This leadership role is responsible for executing standards of service, driving operational excellence, and supporting departmental goals across staffing, training, financial performance, and guest experience. The successful candidate plays a strategic role in mentoring assistant managers and supervisors and helping shape the guest experience across premium spaces.

Responsibilities:

Oversee daily operations and ensure consistency in service delivery
Collaborate with the Director of Premium and Executive Chef on menu development, service innovation, and revenue-generating opportunities
Champion values and culture in day-to-day leadership and staff engagement
Introduce new and unique concepts to support the evolving needs of premium guests in a fast-paced sports and entertainment venue
Execute show quality standards at all times and support all company initiatives
Maintain strong relationships with clients, guests, and internal stakeholders; actively collect and act on guest feedback
Ensure all safety, sanitation, and security standards are maintained in accordance with regulatory and company guidelines
Responsible for meeting food and labor cost targets; analyze sales data and develop strategies to meet revenue goals
Hire and schedule hourly team members to meet event needs while maintaining operational efficiency
Train, develop and performance manage team members (includes menu knowledge, guest interaction, and hospitality standards)
Plan and lead team meetings, daily pre-shift huddles, and post-event reviews
Manage day-to-day activities while maintaining the highest standards of food, service, and guest satisfaction
Adhere to uniform standards and job specific standard operation procedures
Other duties as assigned

The Qualifications

Minimum 3 years related experience in a similar management role, preferably in a food and beverage or hospitality field
Restaurant management experience is considered a strong asset
Exceptional verbal and written communication skills
Must be able to stoop, bend, and perform extensive standing and walking (including stairs) throughout the shift given the nature of work environment
Must be flexible with schedule, able to work different shifts, evenings, weekends, and holidays

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
Why join ICE District Hospitality? As part of ICE District Hospitality and in addition to the perks and incentives offered as a Compass Group Canada associate, this position is eligible for a Playoff bonus program and an annual KPI Incentive bonus program, as well as heated underground parking in the heart of downtown YEG!

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More about this job

Responsibilities

The Manager oversees daily food and beverage operations, including in-seat services and premium club locations, to ensure high standards of service and guest satisfaction. They are responsible for financial performance, staff training, and collaborating on menu development and service innovation.

Requirements

Candidates must have a minimum of 3 years of related management experience, preferably in the food and beverage or hospitality industry. The role requires strong communication skills and the physical ability to perform extensive standing and walking in a fast-paced venue environment.

Skills

Food and beverage operations
Leadership
Operational excellence
Staff management
Menu development
Financial performance
Guest experience
Strategic planning
Communication skills
Safety and sanitation
Scheduling
Performance management
Client relations
Hospitality standards

Benefits

Partner incentive bonus
Playoff bonus program
Heated underground parking
Staff events
3 weeks vacation
Healthcare benefits
RRSP matching plan
Employment assistance program

Visa sponsorship

Not detected in the job text

Keywords

Food and beverage
Hospitality
Management
Operations
Premium services
Customer service
Staffing
Training
Financial management
Menu development
Safety standards
Sanitation
Revenue management
Client relations
Event management
Leadership
Performance management
Scheduling
Sports and entertainment

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