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Added 6 mins ago
SC
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Produce Clerk Part Time Night
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Added 52 mins ago
CG
Food Service Worker Part Time
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Added 52 mins ago
FB
Jr. Meat Cutter
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Cambridge, ON
- $18.5 CAD / hour
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Compass Canada

Premium ETYS Supervisor, Mezzanine, Rogers Place

Edmonton, AB, T5J 0H6, Canada

Part-time

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Job details

Job type: Part-time
Experience: High school diploma or GED; 2 years’ experience in food and beverage supervisory role or related professional area.
Posting language: English
Posted: Oct 30, 2026

Original job description

The Mezzanine ETYS Supervisor is responsible for overseeing their assigned location and supervising associates. The Mezzanine ETYS Supervisor supports the Mezzanine Manager who is responsible for their area by effectively communicating all concerns and necessary information to them.

Duties and Responsibilities

Willing to bring new and unique concepts to an exciting and innovative growing brand in Sports and Entertainment.
Anticipate guests’ service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Speak to guests and co-workers using clear, appropriate and professional language.
Assign and ensure work tasks are completed on time and that they meet appropriate guilty standards, making recommendations for improvements.
Assistant management with Front of House labour controls and ensuring time is utilized effectively.
Actively demonstrate teamwork, safe work practices, open communication, accuracy in transaction, respect, sincerity, helpfulness and courtesy.
Ensure strict compliance with Compass Quality Assurance, AGLC regulations and Health & Safety protocols.
Strong organization skills with ability to work in high pressure situations and handle multiple tasks simultaneously.
Assist staff to ensure proper coverage and prompt guest service.
Operate all departments POS systems and report malfunctions.
Stays readily available/approachable for all team members.
Demonstrates knowledge of the brand specific service culture.
Build relationships with guests.
Adhere to uniform standard and job specific standard operation procedures.

Qualifications, Skills and Abilities

High school diploma or GED; 2 years’ experience in food and beverage supervisory role or related professional area.
Flexible availability; evening, weekends and holidays required.
Must have a valid ProServe Certificate.
Passion to develop Leadership Skills for job advancements.
Actively demonstrate teamwork, safe work practices, open communication, accuracy in transactions, respect, sincerity, helpfulness, and courtesy.

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More about this job

Responsibilities

The supervisor oversees daily operations at the Mezzanine location and manages associates to ensure high-quality guest service. They also support the Mezzanine Manager by handling labour controls, POS system operations, and ensuring compliance with safety and brand standards.

Requirements

Candidates must have a high school diploma or GED and at least two years of experience in a food and beverage supervisory role. A valid ProServe Certificate is required, along with the ability to work flexible hours including evenings, weekends, and holidays.

Skills

Supervision
Food and beverage operations
Guest service
Team leadership
POS systems
Conflict resolution
Communication
Organization
Health and safety compliance
Labour control
Problem solving
Time management

Visa sponsorship

Not detected in the job text

Keywords

Supervision
Food and beverage
Hospitality
Rogers Place
Mezzanine
Guest service
POS systems
ProServe
AGLC
Labour control
Team leadership
Health and safety
Quality assurance
Operations management
Sports and entertainment

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