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Added 11 mins ago
LH
2600002956 - Registered Nurse
Lakeridge Health
Ajax, ON
- Full-time
Demonstrates a commitment to customer service when dealing with patients, colleagues, volunteers and other members of the community and public; and
Added 11 mins ago
AI
IBM FileNet Developer – IBM Content Navigator, Java/J2EE & Unix
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Vancouver, BC
- Full-time
Incident, service request and change processes using Service Management tools
Added 11 mins ago
LC
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Conception Bay South, NL
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 11 mins ago
A
Global Head of Professional Services
Ashby
Canada
- Full-time
Hi, I'm Kelsey 👋 – VP of Customer Success at Ashby. One of my favorite Ashby principles is Continuous Improvement. Combined with our principle of caring deeply about customers, it drives…
Added 11 mins ago
SM
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- Full-time
Delegate tasks as necessary to Project Engineer, Engineering Assistants and external consultants, contractors, trades and service technicians.
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AE
Information Technology General Supervisor
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Added 12 mins ago
TB
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…our Retail Stores, Distribution Centres, Draught Services, Customer Experience Centre, and Corporate Office, our team brings passion, expertise, and a commitment to exceptional service…
Added 12 mins ago
II
Warehouse Manager
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- Full-time
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Added 12 mins ago
LC
Merchandiser, Hourly Part Time Flexible Shifts
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- Part-time
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LV
INTERM ASSISTANT MANAGER-EN
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Added 12 mins ago
C
Part-Time Manager
Claire's
Nanaimo, BC
- $18 to $19 CAD / hour
- Part-time
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Added 12 mins ago
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Inventory Manager
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- Full-time
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Added 12 mins ago
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Added 12 mins ago
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Produce Clerk (Full Time)
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- Full-time
Demonstrates superior customer service in accordance with Safeway’s programs
Added 12 mins ago
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IBM FileNet Developer
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…Content Navigator, Java/J2EE and Unix, with exposure to incident, service request and change processes using a Service Management…
Added 12 mins ago
LV
ASSISTANT MANAGER-EN
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With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 12 mins ago
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Senior Manager, OCS.ca & eCommerce
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JUNIOR ASSISTANT MANAGER-EN
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Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 12 mins ago
UO
Billing Analyst, U of C Medical Group
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The ability to provide exceptional customer service and work in a team environment are required
Added 12 mins ago
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LensCrafters - Store Manager 2 - #949 Capilano Village, BC
LensCrafters
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- Full-time
The overall mission of the Store Manager is to be a leader within the LensCrafters organization. The Store Manager delivers key performance indicators by integrating the Brand Story and…
Added 12 mins ago
BC
Director, Head of Equity Derivatives Risk Engineering
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Toronto, ON
- Full-time
BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to…
Added 12 mins ago
C
Part-Time Manager
Claire's
Calgary, AB
- $16 CAD / hour
- Part-time
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…

Compass Canada

Sales Representative, Banquets & Catering

Winnipeg, MB, R3P 2N6, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 3 years sales experience.
Posting language: English
Posted: Nov 5, 2026

Original job description

The Banquet Sales Representative is responsible for generating growth and increasing sales revenue related to all catered/banquet venue spaces within The Park & Zoo. This includes developing new clients within market segments via sales calls, telephone, on-site meetings and tours, and maintains and enhances the existing customer base. The Banquet Sales Representative is responsible for selling, booking, monitoring and processing payments for catered/banquet revenue events held on APC’s properties. Bookings are made via telephone, on-line via the website, through email/fax and in-person. This position is responsible for following up with potential and current clients for accurately recording all required information in the Park Hospitality software program and for achieving the sales target by venue.

The Banquet Sales Representative must demonstrate a professional level of interpersonal and communication skills including written and oral communication skills. This position requires attention to detail and the ability to organize workflow, establish priorities and maintain confidentiality with a high degree of accuracy. A thorough knowledge of all facilities and greenspaces is necessary in order to provide accurate pricing and information.

The incumbent must be flexible, with the ability to problem solve and adapt to changes quickly, operate within time sensitive deadlines, and handle multiple clients demands with a high degree of professionalism. The Banquet Sales & Catering Representative must work flexible hours as required in order to coordinate and execute events, including evenings and weekends.

Key Accountabilities

Sales and Service

Serve as first point of contact for all new catered/banquet clients.
Interact directly with clients to address inquiries, understand client event needs and book event spaces or venues.
Increase catered/banquet event bookings across all market segments including corporate, social and associations.
Manage key accounts on a regular basis to increase revenue streams.
Follows up on any leads that are generated, within 24 hours.
Conduct site venue visits/tours with potential and current clients.
Maintain response time standards set out by the General Manager, Banquets & Catering of Assistant General Manager, Sales & Catering for communication via phone and email.
Maintain a database of clients and be aware of the preferences as well as their current and future needs for events.
Diarize and perform regularly scheduled outbound sales calls to corporate clients to obtain new and repeat business as planned by General Manager, Banquets & Catering.
Represents Park Hospitality through networking with existing and potential clients, including attending various events and tradeshows.
Follow up with all clients post-event to ensure satisfaction and explore possible re-booking.
Negotiate event pricing and event planning in accordance with Park Hospitality’s rental rates and services with the goal of maximizing revenue returns in accordance with the business plan.
Monitors achievement of personal sales action plan through completion of sales reports as requires

Event Coordination

Interact directly with clients to obtain the booking details.
Enter all details accurately into Park Hospitality software programs to maintain CRM database and to produce contracts and invoices.
Prepare and send all necessary documentation to clients/stakeholders.
Maintains close liaison, communication and interaction with Catering Coordinators.

Event Support

Contact and/or communicate with other departments regarding logistics of event and provide necessary information to ensure proper event execution.
Ensure clients are aware of all Park & Zoo policies and conditions of use.
Make recommendations to improve policies and processes that will increase customer satisfaction.
Attends and participates in various meetings, as required.
Conduct post event follow up with client to ensure satisfaction, repeat bookings, referrals, testimonials.

General Duties

Adhere and comply with all Compass & Park Hospitality policies, safety regulations and safe work practices that will ensure a safe work environment.
Maintain a professional image while working and provide extraordinary experiences to our park visitors while performing daily work activities.
Demonstrate the ability to establish and maintain positive and inclusive relationships with co-workers, volunteers, and visitors.
Demonstrate a commitment to the principles of equity and diversity, and proven ability to work effectively with a diverse population.
Perform other related duties and responsibilities as required.

Required Education, Training, Licenses and Certifications

A high school diploma and/or GED equivalent.
Certificate or diploma in Event Management/Planning or Marketing is considered an asset.
Must possess a valid Manitoba Class 5 Driver’s License.
Ability to gain proficiency in the use and operation of audio-visual equipment.

Required Experience

Minimum 3 years sales experience.
Ability to work a flexible schedule when required.
Must have knowledge of catering/banquet services.
Excellent proficiency with computer programs including Microsoft Office software and a demonstrated aptitude for quickly learning new software programs.
An equivalent combination of education and experience may be considered.

Apply About employer

More about this job

Responsibilities

The Banquet Sales Representative is responsible for generating revenue by booking and coordinating catered events at the Park & Zoo. They manage client relationships, conduct site tours, and ensure all event details are accurately recorded in the CRM system.

Requirements

Candidates must have a minimum of 3 years of sales experience and a high school diploma or equivalent. Proficiency in Microsoft Office and the ability to work a flexible schedule, including evenings and weekends, are required.

Skills

Sales
Event planning
Catering services
Customer service
CRM software
Communication skills
Negotiation
Time management
Problem solving
Microsoft Office
Database management
Interpersonal skills
Account management
Attention to detail

Visa sponsorship

Not detected in the job text

Keywords

Sales Representative
Banquets
Catering
Event Management
CRM
Account Management
Lead Generation
Site Tours
Event Coordination
Microsoft Office
Audio-visual equipment
Customer Satisfaction
Revenue Growth
Networking
Contract Management
Invoicing
Logistics
Hospitality
Sales Targets
Client Relations

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