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Added 4 hours ago
S
Youth and Family Counsellor, Mental Health Program - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
- Full-time
The Youth and Family Counsellor (YFC) reports operationally to the Clinical Nurse Coordinator at BC Children's Hospital Mental Health and is responsible for maintaining a physically and…
Added 4 hours ago
UO
Undergraduate Program Coordinator and Advisor
University of Waterloo
Waterloo, ON
- Full-time
The Undergraduate (UG) Program Coordinator and Advisor enhances the quality of the undergrad student experience, and is a key contributor to student success, ensuring the delivery of…
Added 9 hours ago
GC
Project Coordinator Co-Op
Game Companies
Vancouver, BC
- Full-time
The Project Coordinator Co-Op keeps Kabam's Creative Services (CS) team organized and running smoothly. CS produces marketing creative (key art, UA ads, video, social assets) for multiple…
Added 12 hours ago
K
Project Coordinator Co-Op
Kabam
Vancouver, BC
- Internship
The Project Coordinator Co-Op keeps Kabam's Creative Services (CS) team organized and running smoothly. CS produces marketing creative (key art, UA ads, video, social assets) for multiple…
Added 1 day ago
TP
Coordinator, Utilities Plumbing
Toronto Pearson International Airport
Toronto, ON
- Full-time
Must possess or be prepared to obtain GTAA Confined Space certification
Added 1 day ago
VF
Group Fitness & Registered Fitness Programs Coordinator
Vivo for Healthier Generations
Calgary, AB
- Full-time
As Group Fitness & Registered Fitness Programs Coordinator, you will provide front-line supervision and leadership to a team of Group Fitness Instructors, ensuring the coordination and…
Added 1 day ago
GT
Coordinator, Utilities Plumbing
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Must possess or be prepared to obtain GTAA Confined Space certification
Added 4 days ago
JS
Part-Time Back of House Coordinator
JD Sports / Livestock / Size?
Laval, QC
- Part-time
Our Retail team is looking for a part-time Back of House Coordinator at our CF Carrefour Laval location. Come join our quickly growing and developing team at JD Sports Canada. You will have…
Added 4 days ago
Back of House Coordinator
JD Sports / Livestock / Size?
Calgary, AB
Our Retail Team is looking for a Back of House Coordinator at our Market Mall Location! Come join our quickly growing and developing team at JD Sports Canada. You will have the exciting…
Added 4 days ago
Back of House Coordinator
JD Sports / Livestock / Size?
Montreal, QC
Our Retail team is looking for a part-time Back of House Coordinator at our Carrefour Angrignon Lasalle location. Come join our quickly growing and developing team at JD Sports Canada. You…
Added 4 days ago
Back of House Coordinator
JD Sports / Livestock / Size?
Vancouver, BC
Our Retail team is looking for a Back of House Coordinator at our Bute St. location! Come join our quickly growing and developing team at size? Canada. You will have the exciting…
Added 4 days ago
JS
Part-Time Back of House Coordinator
JD Sports / Livestock / Size?
Laval, QC
- Part-time
Our Retail team is looking for a part-time Back of House Coordinator at our CF Carrefour Laval location. Come join our quickly growing and developing team at JD Sports Canada. You will have…
Added 4 days ago
JS
Part-Time Sales Associate
JD Sports / Livestock / Size?
Laval, QC
- Part-time
Our Retail team is looking for a part-time Back of House Coordinator at our CF Carrefour Laval location. Come join our quickly growing and developing team at JD Sports Canada. You will have…
Added 4 days ago
CH
Coordinateur (e) d'inventaire
Cardinal Health Canada
Dorval, QC
- Full-time
We are looking for a positive and team-oriented individual to join our Dorval Distribution Centre as an Inventory Coordinator. The incumbent will meet the warehouse’s inventory management…
Added 5 days ago
Program and Campus Administrator
Georgian College
ON
Sit on working groups, committees and networks representing the College internally and externally (i.e. Special projects, Open House, Planning Committees for special community events)
Added 6 days ago
VW
Academy Kit & Equipment Coordinator
Vancouver Whitecaps FC
Vancouver, BC
- $40,000 to $45,000 CAD / year
- Full-time
Vancouver Whitecaps FC is seeking an Academy Kit & Equipment Coordinator who is responsible for the day-to-day preparation, organization and management of kit and equipment for the…
Added 6 days ago
VW
Academy Kit & Equipment Coordinator (Full-Time)
Vancouver Whitecaps FC
Vancouver, BC
- Full-time
Vancouver Whitecaps FC is seeking an Academy Kit & Equipment Coordinator who is responsible for the day-to-day
Added 8 days ago
K
Facilities Coordinator
Keilhauer
Toronto, ON · Greater Toronto Area, Canada
- $60,000 to $75,000 CAD / year
- Contract
The Facilities & Maintenance Coordinator keeps Keilhauer’s buildings safe, working and presentable. You own facilities issues from start to finish - you are the first point of contact for…
Added 8 days ago
CL
Stock Associate, Yorkville
Christian Louboutin
Toronto, ON
- Full-time
OVERVIEW: Under the leadership and guidance of Management, the Stock Associate is responsible for supporting all back-of-house and front-of-house operational functions, primarily related,…
Added 8 days ago
CC
Suite Coordinator Full Time
Compass Canada
Ottawa, ON
- Full-time
Must have completed high school or equivalent · Must possess a valid Smart Serve Certificate
Added 8 days ago
CH
Inventory Coordinator
Cardinal Health Canada
Mount Pearl, NL
- Full-time
The Inventory Coordinator, Warehouse Operations applies broad knowledge to ensure the integrity, quality, and accuracy of the facility’s inventory, which can including but is not limited…
Added 11 days ago
S
Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Client Care Coordinator, Reproductive Mental Health
Added 11 days ago
CH
Coordinateur (e) d'inventaire
Cardinal Health Canada
Dorval, QC
- Full-time
We are looking for a positive and team-oriented individual to join our Dorval Distribution Centre as an Inventory Coordinator for a 12 month contract. The incumbent will meet the…
Added 11 days ago
EC
Sales and Solutions Coordinator
Entripy Custom Clothing
Oakville, ON
- Full-time
The Sales and Solutions Coordinator plays a critical role supporting the sales team and sits at the centre of the customer experience - managing orders from first inquiry through final…
Added 11 days ago
KF
Project Coordinator
Korn Ferry
Toronto, ON
- $85,000 to $105,000 CAD / year
- Full-time
Prepare candidate profiles and related materials for clients in advance of scheduled client/candidate interviews, in-house or off-site

Compass Canada

Suite Coordinator Full Time

Ottawa, ON, K1S 3W7, Canada

The hourly wage rate for this position is $23.95. · Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Pay: The hourly wage rate for this position is $23.95.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Supervisor Responsibilities

This job has supervisorial responsibilities.

Summary

The expectation of this position is that the employee performs their duties and responsibilities in an efficient and effective manner. Furthermore, the expectation is to perform these duties while working as a part of a team.

Essential Duties & Responsibilities:

Updates our MYSUITES online suite ordering platform, ensuring that all menu items are always up to date
Puts in requests and assists with the creations of new MYSUITES logins for each suite holder
Send out welcome emails to ALL suite holders upcoming games
Creates a digital training for new suites holders on how to use the MYSUITES portal
Confirms payment method for each suite holder for each game prior to the event
Comes up with new ways to upsell additional food and beverage offerings to the suite holders
Sends out email communication with clients on upcoming games to confirm their food and beverage specifications for each game
Creates and manages all Suite holder client profiles, ensuring all clients preferred specifications and requests are listed on their file
Works with our clients marketing team to come up with new ways to reach our suite clients
Sends out feedback surveys to all suite holders per game collecting and organizing all data received
Creates reports for the suites for the Premium Manager
Works with the Premium and Catering Admin to ensure the correct suite servers are assigned to the right suite per game
Creates binders for the suite servers ensuring all the client information the suite server needs for each suite is present
Creates suite digital menus per game and send it out to our tech team by the designated deadline
Creates labels for the suite’s food offerings for each game
Comes up with new ideas on how we can increase the suite experience for our suite guests
Liaise with Suite Holders, Back of House & game day staff to ensure Suite guests’ expectations are met

Aides with the hiring and training process of the suite servers, ensuring the staff on the suites team are the right fit and are trained correctly
Provides the Premium & Catering Admin with the suite tip report that needs to be paid out to the staff, ensuring all numbers are accurate
Ensure all binder information is filled out correctly per event
Responsible for flagging any issues with hours, tips, training, or other staff information with their manager
Follows up with any client on any outstanding payments for previous events, ensuring no payment is more than 30 days outstanding
Process food and beverage invoices and bills through our payment system, providing the guest a receipt, and updating our trackers with the appropriate information
Provides the Premium & Catering Admin with a closing end of night report for suite payments
Respond to any staff inquiries about pay discrepancies and any general questions that come up
Works with suite supervisor to ensure all suites are set up correctly based on our standard operating procedures and on each suite holder’s requests
Runs a pre-shift meeting with the assistance of the suite supervisor to provide information of the day to all the suite team working
Responsible for doing a final check prior to doors to ensure all suites are ready for service
Assists with the closing procedure to ensure that all suites are closed correctly and reset as per standard operating procedures
Occasionally will be asked to assist with checking in staff as is operationally required
Responsible for keeping good filling management, and assisting with the file management of the coordinators and managers on the team
Assist with FOH operations involved with the success of an event as delegated by the manager or coordinator
All other tasks as assigned by Premium Manager or Premium and Catering General Manager

Physical Demands/ Work Environment

Ability to lift and carry up to 40lbs.
Frequent periods of standing and walking
Outdoor venue subject to changing environmental conditions.
Frequent use of stairs.
Size of Stadium tends to involve higher physical demands on event days.
Sensory Attention: this environment is a noisy loud environment on event days.

Language Skills

English is the working language at this job location. Candidate must be able to understand, read, write, and speak English.
French is considered an asset; but is not mandatory.

Qualifications

Previous administrative experience considered an asset
Minimum of 2-year previous customer service experience
Minimum of 2-year previous hospitality experience
Must have completed high school or equivalent. Relevant work experience will be considered an asset.
Must be bondable, and pass an employer administered background check.
Must be able to demonstrate mathematical skills
Must possess a valid Smart Serve Certificate
Advance Food Safety Certification considered an asset
Knowledge of Microsoft Office (Word and Excel)
Knowledge of Adobe Product considered an asset
Must be able to multi-task
Must be able to work in a fast-paced environment
Must be able to work flexible shifts including nights, weekends, and holidays.

The hourly wage rate for this position is $23.95. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The Suite Coordinator manages suite ordering platforms, client profiles, and food and beverage specifications for events. They also oversee suite staff, handle administrative reporting, and ensure high-quality service standards are met during game days.

Requirements

Candidates must have at least two years of experience in customer service and hospitality, along with a high school diploma or equivalent. Proficiency in Microsoft Office and a valid Smart Serve Certificate are required, and the ability to work flexible shifts is essential.

Skills

Customer service
Hospitality management
Administrative support
Microsoft Office
Data entry
Event coordination
Team leadership
Communication
Multi-tasking
Mathematical skills
Food safety
Inventory management
Problem solving
Client relations
Staff training

Visa sponsorship

Not detected in the job text

Keywords

Suite Coordinator
Hospitality
Customer Service
Event Management
Administrative
Microsoft Word
Microsoft Excel
Smart Serve
Food Safety
Catering
Client Relations
Inventory Management
Reporting
Staff Training
Operations
Scheduling
Invoicing
Payment Processing
Front of House
Back of House

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