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Added 8 mins ago
GC
Care Coordinator - HIV & HCV Programs
Gilbert Centre
Barrie, ON
- Full-time
The Care Coordinator provides case management, client support, referrals, health education, and system navigation services to individuals living with, affected by, or at risk of HIV,…
Added 8 mins ago
Civil Project Coordinator
Pomerleau
Nanaimo, BC
As a Project Coordinator working in our Civil Infrastructure team at Pomerleau Construction, you manage several activities and deadlines to gain a clearer picture of client, team and…
Added 8 mins ago
CI
Unit Clerk (2026-1253)
Carewest Innovative Healthcare
Calgary, AB
- Full-time
- Temporary
Reporting to the Clinical Support Coordinator, this position provides support to the clinical nursing team for MDS assessment scheduling, faxing medication orders and other related medical…
Added 23 mins ago
SD
Communications Coordinator / Coordonnateur(trice) des communications
Sport Dispute Resolution Centre of Canada / Centre de Règlement des Différends Sportifs du Canada
Canada
- Full-time
Solides aptitudes interpersonnelles et excellent sens du service à la clientèle;
Added 23 mins ago
LT
Logistics Coordinator
Logistics Talent Agency
Toronto, ON · Greater Toronto Area, Canada
- Full-time
🚚 Hiring: Logistics Coordinator | Woodbridge, Ontario, Port Coquitlam, BC Or Lachine, QC
Added 23 mins ago
SR
Contractor Operations Coordinator
Swim Recruiting
Vancouver, BC
- $57,000 to $65,000 CAD / year
- Full-time
…Administration recruitment. We pride ourselves on delivering exceptional service to both clients and candidates while fostering a collaborative, professional, and supportive workplace…
Added 23 mins ago
AG
Billing Coordinator
AWOT GLOBAL LOGISTICS (CANADA) CORP.
Toronto, ON
- Full-time
The Billing Coordinator is a full-time, on-site role based in Toronto, ON. This position is responsible for preparing, reviewing, and issuing invoices for freight, warehousing, and related…
Added 38 mins ago
PH
Social Worker - Cystic Fibrosis Clinic
Providence Healthcare
Vancouver, BC
- Temporary
…Professional Practice Leader and/or Research, Education and Practice Coordinator, the position supports the interdisciplinary program/team, which is under the direction of the Patient Care…
Added 53 mins ago
I
Seeburger Lead
Infosys
Vancouver, BC
- $90,450 to $136,500 CAD / year
- Full-time
…processes, deliverables and contribute to the proposal development, client training and internal capability building and help detail the project scope. You will have the opportunity to…
Added 54 mins ago
M
Optometry Coordinator
Medcan
Toronto, ON
- $47,831 to $65,767.25 CAD / year
- Full-time
The Product Coordinator is the primary operational and client-facing support for the Optometry Service. The role consists of a combination of administrative responsibilities and direct…
Added 54 mins ago
EG
Customer Success Manager, North America
Etraveli Group
Vancouver, BC · Toronto, ON · Montreal, QC
- Full-time
Founded in Toronto, Canada in 2016, Tripstack has been part of Etraveli Group since 2019. It is a B2B Flights as a Service provider and a world leader in virtual interlining.
Added 54 mins ago
FH
Radiological Technologist - Chilliwack General Hospital
Fraser Health
Chilliwack, BC
- Part-time
Reporting to the Supervisor, Radiological Technology and the Site Coordinator, Medical Imaging, the Radiological Technologist, practices in accordance with the standards of professional…
Added 54 mins ago
AP
Maintenance Technician
Arbutus Properties
Regina, SK
- Full-time
Reporting to the Client Care Coordinator, the Maintenance Technician is responsible for the maintenance and appearance of our apartment buildings in Regina
Added 1 hour ago
IR
Home Care Case Coordinator
Interlake-Eastern Regional Health Authority
Ashern, MB
- Volunteer
The Home Care Case Coordinator is responsible for the coordination and delivery of a broad range of professional and non-professional services. The Home Care Case Coordinator is responsible…
Added 1 hour ago
I
Seeburger Lead
Infosys
Mississauga, ON
- $92,740 to $123,375 CAD / year
- Full-time
…processes, deliverables and contribute to the proposal development, client training and internal capability building and help detail the project scope. You will have the opportunity to…
Added 1 hour ago
VH
RN - Palliative Care Program (Central)
VHA Home HealthCare
Toronto, ON · Lawrence Office
- Part-time
Inform the nursing supervisor of any client activities, relevant concerns, or changes in the client’s condition or care plan, and submit appropriate documentation to the case coordinator.
Added 1 hour ago
VC
Home Helper, Assisted Living - Temporary, Full-time
VON Canada (Ontario)
Peterborough, ON
- $17.95 to $20.78 CAD / hour
- Full-time
- Temporary
Engages frequently with the Clients, Client’s family members and Home Support Coordinator on any needed changes to client plans and other relevant information.
Added 1 hour ago
VC
Home Helper - Casual
VON Canada (Ontario)
Greater Napanee, ON · Odessa, ON · Napanee, Ontario
- $18.61 to $22.96 CAD / hour
Engages frequently with the Clients, Client’s family members and Home Support Coordinator on any needed changes to client plans and other relevant information.
Added 1 hour ago
WI
Employer & Community Coordinator
WCG International Consultants Ltd.
Prince George, BC
- Full-time
As an Employer & Community Coordinator, you'll be responsible for creating and supporting awareness of WorkBC services to employers and communities. The Employer and Community Coordinator…
Added 1 hour ago
CC
Suite Coordinator Full Time
Compass Canada
Ottawa, ON
- Full-time
Creates and manages all Suite holder client profiles, ensuring all clients preferred specifications and requests are listed on their file
Added 1 hour ago
VH
RN - Palliative Care Program (Central)
VHA Home HealthCare
Toronto, ON · North York, ON
- Part-time
Inform the nursing supervisor of any client activities, relevant concerns, or changes in the client’s condition or care plan, and submit appropriate documentation to the case coordinator.
Added 1 hour ago
WS
Employer & Community Coordinator
WCG Services
Prince George, BC
- Full-time
As an Employer & Community Coordinator, you'll be responsible for creating and supporting awareness of WorkBC services to employers and communities. The Employer and Community Coordinator…
Added 1 hour ago
VC
Home Helper, Assisted Living - Temporary, Full-time
VON Canada
Peterborough, ON
- $17.95 to $20.78 CAD / hour
- Full-time
Engages frequently with the Clients, Client’s family members and Home Support Coordinator on any needed changes to client plans and other relevant information.
Added 1 hour ago
A
Hearing Instrument Specialist or Audiologist
Amplifon
Edmonton, AB
- Full-time
Partner with the Client Care Coordinator to ensure seamless store operations and effective schedule management.
Added 1 hour ago
TS
Medical Office Assistant
The ScoliClinic
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
As a Client Coordinator (Receptionist), you’ll be one of the first points of contact for clients and their families. You’ll help guide them through their experience with The ScoliClinic,…

Compass Canada

Suite Coordinator Full Time

Ottawa, ON, K1S 3W7, Canada

The hourly wage rate for this position is $23.95. · Full-time

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Job details

Pay: The hourly wage rate for this position is $23.95.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Supervisor Responsibilities

This job has supervisorial responsibilities.

Summary

The expectation of this position is that the employee performs their duties and responsibilities in an efficient and effective manner. Furthermore, the expectation is to perform these duties while working as a part of a team.

Essential Duties & Responsibilities:

Updates our MYSUITES online suite ordering platform, ensuring that all menu items are always up to date
Puts in requests and assists with the creations of new MYSUITES logins for each suite holder
Send out welcome emails to ALL suite holders upcoming games
Creates a digital training for new suites holders on how to use the MYSUITES portal
Confirms payment method for each suite holder for each game prior to the event
Comes up with new ways to upsell additional food and beverage offerings to the suite holders
Sends out email communication with clients on upcoming games to confirm their food and beverage specifications for each game
Creates and manages all Suite holder client profiles, ensuring all clients preferred specifications and requests are listed on their file
Works with our clients marketing team to come up with new ways to reach our suite clients
Sends out feedback surveys to all suite holders per game collecting and organizing all data received
Creates reports for the suites for the Premium Manager
Works with the Premium and Catering Admin to ensure the correct suite servers are assigned to the right suite per game
Creates binders for the suite servers ensuring all the client information the suite server needs for each suite is present
Creates suite digital menus per game and send it out to our tech team by the designated deadline
Creates labels for the suite’s food offerings for each game
Comes up with new ideas on how we can increase the suite experience for our suite guests
Liaise with Suite Holders, Back of House & game day staff to ensure Suite guests’ expectations are met

Aides with the hiring and training process of the suite servers, ensuring the staff on the suites team are the right fit and are trained correctly
Provides the Premium & Catering Admin with the suite tip report that needs to be paid out to the staff, ensuring all numbers are accurate
Ensure all binder information is filled out correctly per event
Responsible for flagging any issues with hours, tips, training, or other staff information with their manager
Follows up with any client on any outstanding payments for previous events, ensuring no payment is more than 30 days outstanding
Process food and beverage invoices and bills through our payment system, providing the guest a receipt, and updating our trackers with the appropriate information
Provides the Premium & Catering Admin with a closing end of night report for suite payments
Respond to any staff inquiries about pay discrepancies and any general questions that come up
Works with suite supervisor to ensure all suites are set up correctly based on our standard operating procedures and on each suite holder’s requests
Runs a pre-shift meeting with the assistance of the suite supervisor to provide information of the day to all the suite team working
Responsible for doing a final check prior to doors to ensure all suites are ready for service
Assists with the closing procedure to ensure that all suites are closed correctly and reset as per standard operating procedures
Occasionally will be asked to assist with checking in staff as is operationally required
Responsible for keeping good filling management, and assisting with the file management of the coordinators and managers on the team
Assist with FOH operations involved with the success of an event as delegated by the manager or coordinator
All other tasks as assigned by Premium Manager or Premium and Catering General Manager

Physical Demands/ Work Environment

Ability to lift and carry up to 40lbs.
Frequent periods of standing and walking
Outdoor venue subject to changing environmental conditions.
Frequent use of stairs.
Size of Stadium tends to involve higher physical demands on event days.
Sensory Attention: this environment is a noisy loud environment on event days.

Language Skills

English is the working language at this job location. Candidate must be able to understand, read, write, and speak English.
French is considered an asset; but is not mandatory.

Qualifications

Previous administrative experience considered an asset
Minimum of 2-year previous customer service experience
Minimum of 2-year previous hospitality experience
Must have completed high school or equivalent. Relevant work experience will be considered an asset.
Must be bondable, and pass an employer administered background check.
Must be able to demonstrate mathematical skills
Must possess a valid Smart Serve Certificate
Advance Food Safety Certification considered an asset
Knowledge of Microsoft Office (Word and Excel)
Knowledge of Adobe Product considered an asset
Must be able to multi-task
Must be able to work in a fast-paced environment
Must be able to work flexible shifts including nights, weekends, and holidays.

The hourly wage rate for this position is $23.95. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

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More about this job

Responsibilities

The Suite Coordinator manages suite ordering platforms, client profiles, and food and beverage specifications for events. They also oversee suite staff, handle administrative reporting, and ensure high-quality service standards are met during game days.

Requirements

Candidates must have at least two years of experience in customer service and hospitality, along with a high school diploma or equivalent. Proficiency in Microsoft Office and a valid Smart Serve Certificate are required, and the ability to work flexible shifts is essential.

Skills

Customer service
Hospitality management
Administrative support
Microsoft Office
Data entry
Event coordination
Team leadership
Communication
Multi-tasking
Mathematical skills
Food safety
Inventory management
Problem solving
Client relations
Staff training

Visa sponsorship

Not detected in the job text

Keywords

Suite Coordinator
Hospitality
Customer Service
Event Management
Administrative
Microsoft Word
Microsoft Excel
Smart Serve
Food Safety
Catering
Client Relations
Inventory Management
Reporting
Staff Training
Operations
Scheduling
Invoicing
Payment Processing
Front of House
Back of House

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