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Added 15 mins ago
SR
Change Manager
Swim Recruiting
Vancouver, BC
- $70 to $80 CAD / hour
- Contract
Due to large scale business transformation, our client is looking to add a change manager to their team to assist with the transformation.
Added 15 mins ago
IC
Sales Account Manager
Infotek Consulting Inc.
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
2–5 years of professional work experience, ideally in sales, business development, recruitment, financial services, customer success, hospitality or another client-facing environment
Added 15 mins ago
MW
Office Manager
Manulife Wealth
Calgary, AB
- Full-time
We are seeking a highly organized, proactive Operations Manager to oversee the day-to-day operations of a new Manulife Wealth branch in Calgary. This is a hands-on role that combines…
Added 15 mins ago
AC
Account Director - Integrated
AIP Connect
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Function as primary point of contact for mid-to-senior client (eg./ Brand Manager to Senior Brand Manager).
Added 15 mins ago
T
Personal Banking Associate Trainee (Full time)- Gatineau De La Gappe
TD
Gatineau, QC
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 15 mins ago
T
Personal Banking Associate Trainee
TD
Surrey, BC
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 15 mins ago
T
Bus Operations Support Lead I
TD
Toronto, ON
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 15 mins ago
T
Relationship Manager
TD
Kelowna, BC
- Full-time
The Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for…
Added 15 mins ago
T
Personal Banker Trainee
TD
Thornbury, ON
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 15 mins ago
T
Senior Group Risk Analyst, ILED (5026)
TD
Toronto, ON
- Full-time
Added 15 mins ago
B
Senior Business Development Manager
BMO
Toronto, ON · BMOPLACE
- Full-time
Boldly Grow the Good in Business and Life - Become BMO's next Senior Business Development Manager supporting BrokerEdge clients in making real financial progress. Situated in Toronto…
Added 15 mins ago
B
Business Development Manager
BMO
Toronto, ON · BMOPLACE
- Full-time
Boldly Grow the Good in Business and Life - Become BMO's next Business Development Manager supporting BrokerEdge clients in making real financial progress. Situated in the Greater Toronto…
Added 30 mins ago
V
Sales Development Representative
VendorPM
Toronto, ON
- $55,000 CAD / year
- Full-time
…weekly sales quotas. Your role will involve expanding our vendor client base by promoting our exclusive platform that services commercial vendors serving various sectors such as commercial,…
Added 30 mins ago
Superintendent
Pomerleau
Halifax, NS
Collaborate with the Project Manager’s during site start-up, effectively supporting and acting as a role model in client coordination meetings.
Added 30 mins ago
CE
Front of House Manager - National Westhills
Concorde Entertainment Group
Calgary, AB
- Full-time
A manager contributes to all front of house operations and is responsible for several functions including but not limited to scheduling, inventory control, coordination of sales, guest…
Added 30 mins ago
Senior Investment Product Manager
Scotiabank
Toronto, ON
The Senior Investment Product Manager, is responsible for the design and execution of strategies to distribute alternative and specialty equity products across intermediary channels. This…
Added 30 mins ago
Manager, Compliance Risk & Control Assessments - Global Compliance
Scotiabank
Toronto, ON
Contributes to the overall success of the Compliance Risk & Control Assessments Program globally ensuring specific individual goals, plans, initiatives are executed / delivered in support…
Added 30 mins ago
Technology Planning and Coordination Specialist
Scotiabank
Toronto, ON
You champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
Added 45 mins ago
HP
Project Manager
HR Project Partners Inc.
Sudbury, ON
- $130,000 to $160,000 CAD / year
- Full-time
The Project Manager assumes full ownership and accountability for all aspects of project delivery from project award through final completion, including safety, scope, schedule, budget,…
Added 45 mins ago
K
Marketing Manager
KATMedia.co
Belleville, ON
- Full-time
The Marketing Manager is a full-time, on-site role based in Belleville, ON. This position is responsible for planning, executing, and optimizing marketing campaigns for a full portfolio of…
Added 45 mins ago
TS
Regional Manager - Vancouver
TalentSphere Staffing Solutions
Vancouver, BC
- Full-time
We are seeking an experienced Regional Manager to lead business growth, operational performance, and client relationships within a growing commercial construction environment.
Added 45 mins ago
TS
Regional Manager - Calgary
TalentSphere Staffing Solutions
Calgary, AB
- Full-time
We are seeking an experienced Regional Manager to lead business growth, operational performance, and client relationships within a growing commercial construction environment.
Added 1 hour ago
R
Client Advisor Intern
RBC
Windsor, ON
- Part-time
…champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service…
Added 1 hour ago
FC
Business Development Manager
Flatiron Construction Corp
Calgary, AB · Toronto, ON
- Other
Are you a strategic thinker with a passion for relationship-building? As a Business Development Manager, you will harness your extensive industry connections to unearth exciting project…
Added 1 hour ago
Director, Content Marketing
Viral Nation Inc.
Canada
…ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver…

Compass Canada

Suite Coordinator Full Time

Ottawa, ON, K1S 3W7, Canada

The hourly wage rate for this position is $23.95. · Full-time

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Job details

Pay: The hourly wage rate for this position is $23.95.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Supervisor Responsibilities

This job has supervisorial responsibilities.

Summary

The expectation of this position is that the employee performs their duties and responsibilities in an efficient and effective manner. Furthermore, the expectation is to perform these duties while working as a part of a team.

Essential Duties & Responsibilities:

Updates our MYSUITES online suite ordering platform, ensuring that all menu items are always up to date
Puts in requests and assists with the creations of new MYSUITES logins for each suite holder
Send out welcome emails to ALL suite holders upcoming games
Creates a digital training for new suites holders on how to use the MYSUITES portal
Confirms payment method for each suite holder for each game prior to the event
Comes up with new ways to upsell additional food and beverage offerings to the suite holders
Sends out email communication with clients on upcoming games to confirm their food and beverage specifications for each game
Creates and manages all Suite holder client profiles, ensuring all clients preferred specifications and requests are listed on their file
Works with our clients marketing team to come up with new ways to reach our suite clients
Sends out feedback surveys to all suite holders per game collecting and organizing all data received
Creates reports for the suites for the Premium Manager
Works with the Premium and Catering Admin to ensure the correct suite servers are assigned to the right suite per game
Creates binders for the suite servers ensuring all the client information the suite server needs for each suite is present
Creates suite digital menus per game and send it out to our tech team by the designated deadline
Creates labels for the suite’s food offerings for each game
Comes up with new ideas on how we can increase the suite experience for our suite guests
Liaise with Suite Holders, Back of House & game day staff to ensure Suite guests’ expectations are met

Aides with the hiring and training process of the suite servers, ensuring the staff on the suites team are the right fit and are trained correctly
Provides the Premium & Catering Admin with the suite tip report that needs to be paid out to the staff, ensuring all numbers are accurate
Ensure all binder information is filled out correctly per event
Responsible for flagging any issues with hours, tips, training, or other staff information with their manager
Follows up with any client on any outstanding payments for previous events, ensuring no payment is more than 30 days outstanding
Process food and beverage invoices and bills through our payment system, providing the guest a receipt, and updating our trackers with the appropriate information
Provides the Premium & Catering Admin with a closing end of night report for suite payments
Respond to any staff inquiries about pay discrepancies and any general questions that come up
Works with suite supervisor to ensure all suites are set up correctly based on our standard operating procedures and on each suite holder’s requests
Runs a pre-shift meeting with the assistance of the suite supervisor to provide information of the day to all the suite team working
Responsible for doing a final check prior to doors to ensure all suites are ready for service
Assists with the closing procedure to ensure that all suites are closed correctly and reset as per standard operating procedures
Occasionally will be asked to assist with checking in staff as is operationally required
Responsible for keeping good filling management, and assisting with the file management of the coordinators and managers on the team
Assist with FOH operations involved with the success of an event as delegated by the manager or coordinator
All other tasks as assigned by Premium Manager or Premium and Catering General Manager

Physical Demands/ Work Environment

Ability to lift and carry up to 40lbs.
Frequent periods of standing and walking
Outdoor venue subject to changing environmental conditions.
Frequent use of stairs.
Size of Stadium tends to involve higher physical demands on event days.
Sensory Attention: this environment is a noisy loud environment on event days.

Language Skills

English is the working language at this job location. Candidate must be able to understand, read, write, and speak English.
French is considered an asset; but is not mandatory.

Qualifications

Previous administrative experience considered an asset
Minimum of 2-year previous customer service experience
Minimum of 2-year previous hospitality experience
Must have completed high school or equivalent. Relevant work experience will be considered an asset.
Must be bondable, and pass an employer administered background check.
Must be able to demonstrate mathematical skills
Must possess a valid Smart Serve Certificate
Advance Food Safety Certification considered an asset
Knowledge of Microsoft Office (Word and Excel)
Knowledge of Adobe Product considered an asset
Must be able to multi-task
Must be able to work in a fast-paced environment
Must be able to work flexible shifts including nights, weekends, and holidays.

The hourly wage rate for this position is $23.95. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

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More about this job

Responsibilities

The Suite Coordinator manages suite ordering platforms, client profiles, and food and beverage specifications for events. They also oversee suite staff, handle administrative reporting, and ensure high-quality service standards are met during game days.

Requirements

Candidates must have at least two years of experience in customer service and hospitality, along with a high school diploma or equivalent. Proficiency in Microsoft Office and a valid Smart Serve Certificate are required, and the ability to work flexible shifts is essential.

Skills

Customer service
Hospitality management
Administrative support
Microsoft Office
Data entry
Event coordination
Team leadership
Communication
Multi-tasking
Mathematical skills
Food safety
Inventory management
Problem solving
Client relations
Staff training

Visa sponsorship

Not detected in the job text

Keywords

Suite Coordinator
Hospitality
Customer Service
Event Management
Administrative
Microsoft Word
Microsoft Excel
Smart Serve
Food Safety
Catering
Client Relations
Inventory Management
Reporting
Staff Training
Operations
Scheduling
Invoicing
Payment Processing
Front of House
Back of House

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