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Added 12 mins ago
SF
Material Handler
Safe Fleet
Oshawa, ON
- Full-time
We are looking to add a full-time Material Handler/Picker/Packer/Shipper/Receiver to our team. This hybrid role will report directly to the Inventory Control Manager while also supporting…
Added 12 mins ago
FH
Front Desk Agent
Fairmont Hotels & Resorts
Banff, AB
- Full-time
Previous experience in Front Desk or customer service an asset
Added 12 mins ago
C
Part-Time Manager
Claire's
North Bay, ON
- $17 to $18 USD / hour
- Part-time
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
Added 12 mins ago
C
CFAA Fire Alarm Technician - Project Focused
Convergint
Calgary, AB
- Full-time
Job Description: Convergint is looking for a full-time, team-oriented, results-driven Fire Alarm Technician to join our amazing culture in our Calgary location. As the Fire Alarm…
Added 12 mins ago
HH
HVAC Project Manager
Hammer's Heating & Cooling
Pitt Meadows, BC
- Full-time
We are seeking an experienced HVAC Project Manager to oversee heating and cooling projects from signed agreement through final installation. This position requires a well-rounded HVAC…
Added 12 mins ago
P
Senior Product Manager (Platform & AI)
PakFactory
Toronto, ON
- Full-time
…We're now at a genuine inflection point: transforming from a service business into a technology-powered platform. That means rebuilding our website, launching customer and vendor portals,…
Added 12 mins ago
FB
Assistant Store Manager
Food Basics
Ottawa, ON
- Full-time
This is a posting for an existing permanent full-time position.
Added 27 mins ago
T
Customer Experience Associate - Dartmouth Crossing
TD
Dartmouth, NS
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 27 mins ago
UO
Administrative Assistant, Surgery
University of Calgary
Calgary, AB
- Full-time
The Department of Surgery in the Cumming School of Medicine invites applications for an Administrative Assistant. This Full-time Fixed Term position is for approximately 1 year (based on…
Added 27 mins ago
'
Commercial Sales Training Manager
''
Toronto, ON
- Full-time
The Commercial Training Manager is part of the Foodservice commercial organization and reports to the Senior Director, Strategy & Execution – Foodservice. This role partners closely with…
Added 27 mins ago
SD
Merchandiser, Hourly Full Time Evening
Shoppers Drug Mart
Victoria, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 42 mins ago
MH
Bilingual Legal & Debt Resolution Specialist
Mitsubishi HC Capital Canada
Burlington, ON
- $58,290 to $108,290 CAD / year
- Full-time
Work closely with the Credit Service Department and other business units such as Sales, Asset Management, Customer Support, and Operations to ensure customer service satisfaction, and…
Added 42 mins ago
P
GTM Strategy & Revenue Operations Manager
PakFactory
Toronto, ON
- Full-time
…We're now at a genuine inflection point: transforming from a service business into a technology-powered platform. That means rebuilding our website, launching customer and vendor portals,…
Added 42 mins ago
S
Home Health Care - Specialist Rehab Product
Sobeys
St. John's, NL
- Full-time
Role model and reinforce customer service expectations daily for all staff
Added 42 mins ago
LC
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Victoria, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 42 mins ago
RE
Territory Sales Representative- Kubota
Robert's Equipment
Meaford, ON
- Full-time
…dependable equipment solutions backed by real support - from our six full-service locations to our mobile technicians who meet customers where they…
Added 42 mins ago
RE
AZ Truck Driver
Robert's Equipment
Mount Forest, ON
- Full-time
…dependable equipment solutions backed by real support - from our six full-service locations to our mobile technicians who meet customers where they…
Added 42 mins ago
HM
Restaurant Manager (Maître d’Hôtel)
Hôtel Mont Gabriel, une propriété Tribute Portfolio
Sainte-Adèle, QC
- Full-time
Strong customer focus and ability to deliver personalized service.
Added 42 mins ago
MC
Cloud Operations Engineer – Azure AKS Terraform (36170)
Myticas Consulting
Toronto, ON
- Full-time
Reporting to the Manager, Cloud Operations, the successful candidate will be responsible for deploying, maintaining, supporting, and optimizing a mission-critical SaaS environment hosted on…
Added 43 mins ago
SD
Specialist, Bilingual Patient Care
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
…support program. The PCS is responsible for ensuring program service offerings are managed and delivered effectively with the highest quality customer service. This colleague is action…
Added 43 mins ago
C
Sales Associate
Claire's
Toronto, ON · Etobicoke, ON
- $17 USD / hour
- Part-time
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
Added 43 mins ago
TB
Accounts Payable Analyst, TBS
The Beer Store
Bolton, ON
- Full-time
We are currently searching for an Accounts Payable Analyst, reporting to the Manager, Shared Services. This vacancy is a full-time, permanent opportunity. The Accounts Payable Analyst is…
Added 43 mins ago
SW
Full-Time Sales Lead - Stuart Weitzman
Stuart Weitzman
Halton Hills, ON
- Full-time
Supports the customer experience and teamwork environment to achieve store and individual sales plan.
Added 43 mins ago
PV
Pearle Vision - Store Manager 1 - #S473 Toronto, ON
Pearle Vision
Toronto, ON
- Full-time
The Store Manager is responsible for maximizing the store’s sales and profits and for achieving patient care objectives through personal selling and the effective management of Associates.…
Added 43 mins ago
PV
Pearl Vision - Licensed Store Manager 2 - #S474 Toronto, ON
Pearle Vision
Toronto, ON · East York, ON
- Full-time
The Licensed Store Manager maximizes the store’s sales and profits and achieves patient care objectives through personal selling and effective management of Associates. Ensures that store…

Compass Canada

Suite Coordinator Full Time

Ottawa, ON, K1S 3W7, Canada

The hourly wage rate for this position is $23.95. · Full-time

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Job details

Pay: The hourly wage rate for this position is $23.95.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Supervisor Responsibilities

This job has supervisorial responsibilities.

Summary

The expectation of this position is that the employee performs their duties and responsibilities in an efficient and effective manner. Furthermore, the expectation is to perform these duties while working as a part of a team.

Essential Duties & Responsibilities:

Updates our MYSUITES online suite ordering platform, ensuring that all menu items are always up to date
Puts in requests and assists with the creations of new MYSUITES logins for each suite holder
Send out welcome emails to ALL suite holders upcoming games
Creates a digital training for new suites holders on how to use the MYSUITES portal
Confirms payment method for each suite holder for each game prior to the event
Comes up with new ways to upsell additional food and beverage offerings to the suite holders
Sends out email communication with clients on upcoming games to confirm their food and beverage specifications for each game
Creates and manages all Suite holder client profiles, ensuring all clients preferred specifications and requests are listed on their file
Works with our clients marketing team to come up with new ways to reach our suite clients
Sends out feedback surveys to all suite holders per game collecting and organizing all data received
Creates reports for the suites for the Premium Manager
Works with the Premium and Catering Admin to ensure the correct suite servers are assigned to the right suite per game
Creates binders for the suite servers ensuring all the client information the suite server needs for each suite is present
Creates suite digital menus per game and send it out to our tech team by the designated deadline
Creates labels for the suite’s food offerings for each game
Comes up with new ideas on how we can increase the suite experience for our suite guests
Liaise with Suite Holders, Back of House & game day staff to ensure Suite guests’ expectations are met

Aides with the hiring and training process of the suite servers, ensuring the staff on the suites team are the right fit and are trained correctly
Provides the Premium & Catering Admin with the suite tip report that needs to be paid out to the staff, ensuring all numbers are accurate
Ensure all binder information is filled out correctly per event
Responsible for flagging any issues with hours, tips, training, or other staff information with their manager
Follows up with any client on any outstanding payments for previous events, ensuring no payment is more than 30 days outstanding
Process food and beverage invoices and bills through our payment system, providing the guest a receipt, and updating our trackers with the appropriate information
Provides the Premium & Catering Admin with a closing end of night report for suite payments
Respond to any staff inquiries about pay discrepancies and any general questions that come up
Works with suite supervisor to ensure all suites are set up correctly based on our standard operating procedures and on each suite holder’s requests
Runs a pre-shift meeting with the assistance of the suite supervisor to provide information of the day to all the suite team working
Responsible for doing a final check prior to doors to ensure all suites are ready for service
Assists with the closing procedure to ensure that all suites are closed correctly and reset as per standard operating procedures
Occasionally will be asked to assist with checking in staff as is operationally required
Responsible for keeping good filling management, and assisting with the file management of the coordinators and managers on the team
Assist with FOH operations involved with the success of an event as delegated by the manager or coordinator
All other tasks as assigned by Premium Manager or Premium and Catering General Manager

Physical Demands/ Work Environment

Ability to lift and carry up to 40lbs.
Frequent periods of standing and walking
Outdoor venue subject to changing environmental conditions.
Frequent use of stairs.
Size of Stadium tends to involve higher physical demands on event days.
Sensory Attention: this environment is a noisy loud environment on event days.

Language Skills

English is the working language at this job location. Candidate must be able to understand, read, write, and speak English.
French is considered an asset; but is not mandatory.

Qualifications

Previous administrative experience considered an asset
Minimum of 2-year previous customer service experience
Minimum of 2-year previous hospitality experience
Must have completed high school or equivalent. Relevant work experience will be considered an asset.
Must be bondable, and pass an employer administered background check.
Must be able to demonstrate mathematical skills
Must possess a valid Smart Serve Certificate
Advance Food Safety Certification considered an asset
Knowledge of Microsoft Office (Word and Excel)
Knowledge of Adobe Product considered an asset
Must be able to multi-task
Must be able to work in a fast-paced environment
Must be able to work flexible shifts including nights, weekends, and holidays.

The hourly wage rate for this position is $23.95. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

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More about this job

Responsibilities

The Suite Coordinator manages suite ordering platforms, client profiles, and food and beverage specifications for events. They also oversee suite staff, handle administrative reporting, and ensure high-quality service standards are met during game days.

Requirements

Candidates must have at least two years of experience in customer service and hospitality, along with a high school diploma or equivalent. Proficiency in Microsoft Office and a valid Smart Serve Certificate are required, and the ability to work flexible shifts is essential.

Skills

Customer service
Hospitality management
Administrative support
Microsoft Office
Data entry
Event coordination
Team leadership
Communication
Multi-tasking
Mathematical skills
Food safety
Inventory management
Problem solving
Client relations
Staff training

Visa sponsorship

Not detected in the job text

Keywords

Suite Coordinator
Hospitality
Customer Service
Event Management
Administrative
Microsoft Word
Microsoft Excel
Smart Serve
Food Safety
Catering
Client Relations
Inventory Management
Reporting
Staff Training
Operations
Scheduling
Invoicing
Payment Processing
Front of House
Back of House

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