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Added 4 mins ago
R
Client Advisor Intern
RBC
Windsor, ON
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 4 mins ago
FC
Business Development Manager
Flatiron Construction Corp
Calgary, AB · Toronto, ON
- Other
Are you a strategic thinker with a passion for relationship-building? As a Business Development Manager, you will harness your extensive industry connections to unearth exciting project…
Added 4 mins ago
Director, Content Marketing
Viral Nation Inc.
Canada
Build the tracking and attribution framework (UTMs, conversion events, multi-touch attribution) with marketing ops/RevOps so content-sourced and content-influenced pipeline is visible in…
Added 4 mins ago
A
Fairmont Gold Supervisor, Part-Time
AccorHotel
Vancouver, BC
- Part-time
Reporting to the Fairmont Gold Manager, responsibilities and essential job functions include but are not limited to the following:
Added 4 mins ago
WC
Territory Manager
Waste Connections of Canada
Edmonton, AB
- Full-time
…organization for our Edmonton district. You will be the Territory Manager in Edmonton, AB for Waste Connections of…
Added 4 mins ago
PV
Keyholder
Pet Valu
Kamloops, BC
- Part-time
…partner with local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives…
Added 19 mins ago
OT
Electrical Design Coordinator
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
- Full-time
…assurance on site, while reporting to the Electrical Design…
Added 19 mins ago
PT
Senior Project Manager
Phair Talent Partners
Barriere, BC
- $150,000 to $180,000 CAD / year
- Full-time
Simpcw Resources Group is seeking a Senior Project Manager to lead the successful delivery of multiple major projects from initiation through to final completion. Reporting directly to the…
Added 19 mins ago
MK
Database and Stewardship Coordinator
Moorelands Kids
Toronto, ON
- Full-time
Reporting to the Manager, Communications & Stewardship, this position employs best practices to support the integrity and quality of Fund Development processes. This role engages high…
Added 19 mins ago
IL
Communications Coordinator (Health and Welfare)
IATSE Local 873
Toronto, ON
- $41 to $42.25 CAD / hour
- Full-time
The new exciting position of Communications Coordinator (Health and Welfare), reporting to the Communications Manager, will be servicing the needs of IATSE 873 members ensuring all…
Added 19 mins ago
M
Consulting and Corporate Services Sourcing Manager
Manulife
Toronto, ON
- Full-time
Join us as our Consulting and Corporate Services Sourcing Manager and bring your sourcing expertise to a role where your negotiations and insights help shape better business decisions.…
Added 19 mins ago
P
Sales Manager - Utility Scale Wind Energy
Progressive
Montreal, QC
- $132,000 to $170,000 USD / year
- Full-time
A leading renewable energy organization is seeking a Sales Manager to drive utility-scale wind turbine sales across North America. This high-impact, customer-facing role is responsible for…
Added 19 mins ago
B&
Project Manager - Mechanical Special Projects
Black & McDonald Limited
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…foundation for your career, this position is for you. The Project Manager is located on site and reports directly to the Division…
Added 19 mins ago
8R
Marketing Specialist
88West Realty Ltd.
North Vancouver, BC
- Full-time
About the Role 88West Realty is seeking an ambitious, detail-driven Marketing & Growth Manager to support our in-bound/out-bound brand positioning, media presence, and growth initiatives…
Added 19 mins ago
CI
Legal Office Manager
Cartel Inc.
Toronto, ON
- Full-time
Some people manage an office. The right person becomes the heartbeat of it. Our Client is looking for a seasoned Office Manager who knows the legal environment, thrives on keeping things…
Added 19 mins ago
UO
Engineer
University of British Columbia
Kelowna, BC · UBCO | Central Heating Plant (CHP)
- $5,713 to $6,545 CAD / month
- Full-time
…report anomalies or water quality concerns to the Assistant Manager, Engineering and Utility…
Added 19 mins ago
K
Part Time Porter (Everclean)
Kandor
Vancouver, BC
- Part-time
Report any broken doors, glass, or other potential hazards immediately to the operations manager.
Added 19 mins ago
Projects Manager, M&E
Strategic Group
Calgary, AB
The Project Manager, M&E is responsible for the leadership, coordination, execution, and delivery of multifamily residential construction projects with a primary focus on mechanical,…
Added 19 mins ago
Recruitment and Outreach Advisor (App. D/Temp. Assignment: December 2026 - December 2027)
Mohawk College
Hamilton, ON
Reporting to the Manager, Student Recruitment and in support of the college’s strategic enrolment objectives, the Recruitment & Outreach Advisor plays a key role in the execution of the…
Added 33 mins ago
J
Program Supervisor, Keep Playing Kids
JAM
Toronto, ON
- Full-time
Assist Partnerships Manager and Corporate Events Director to generate funds for KPK through corporate partnerships and third-party fundraising events.
Added 33 mins ago
B
Director, Business Development, Pension Risk Transfer
BMO
Toronto, ON · Montreal, QC · YNG
- Full-time
Represent BMO Insurance at industry events, conferences and other market-facing activities.
Added 33 mins ago
RC
Project Manager - Bedford NS
rcs Construction
NS · Bedford, Nova Scotia
- Full-time
Our Projects team is growing here at rcs construction. We are on the lookout for a Project Manager to join our team based in our Bedford office. Are you seeking to gain experience in a fun,…
Added 33 mins ago
CM
IT Support Specialist
CASA Mental Health
AB
- $30.05 to $37.23 CAD / hour
- Full-time
Reporting to the Manager, Information Technology, the IT Support Specialist provides technical assistance and end-user support across the organization including consultation, installation,…
Added 48 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
Respond to employee and manager inquiries regarding pay, benefits, and employment-related documentation.
Added 48 mins ago
SC
Administrative Assistant
SPECTRAFORCE Canada
Toronto, ON
- Contract
Managing calendars and scheduling meetings. Coordinating team meetings, town halls, and leadership meetings; planning team events and celebrations, including holiday functions.

Compass Canada

Suite Coordinator Full Time

Ottawa, ON, K1S 3W7, Canada

The hourly wage rate for this position is $23.95. · Full-time

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Job details

Pay: The hourly wage rate for this position is $23.95.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Supervisor Responsibilities

This job has supervisorial responsibilities.

Summary

The expectation of this position is that the employee performs their duties and responsibilities in an efficient and effective manner. Furthermore, the expectation is to perform these duties while working as a part of a team.

Essential Duties & Responsibilities:

Updates our MYSUITES online suite ordering platform, ensuring that all menu items are always up to date
Puts in requests and assists with the creations of new MYSUITES logins for each suite holder
Send out welcome emails to ALL suite holders upcoming games
Creates a digital training for new suites holders on how to use the MYSUITES portal
Confirms payment method for each suite holder for each game prior to the event
Comes up with new ways to upsell additional food and beverage offerings to the suite holders
Sends out email communication with clients on upcoming games to confirm their food and beverage specifications for each game
Creates and manages all Suite holder client profiles, ensuring all clients preferred specifications and requests are listed on their file
Works with our clients marketing team to come up with new ways to reach our suite clients
Sends out feedback surveys to all suite holders per game collecting and organizing all data received
Creates reports for the suites for the Premium Manager
Works with the Premium and Catering Admin to ensure the correct suite servers are assigned to the right suite per game
Creates binders for the suite servers ensuring all the client information the suite server needs for each suite is present
Creates suite digital menus per game and send it out to our tech team by the designated deadline
Creates labels for the suite’s food offerings for each game
Comes up with new ideas on how we can increase the suite experience for our suite guests
Liaise with Suite Holders, Back of House & game day staff to ensure Suite guests’ expectations are met

Aides with the hiring and training process of the suite servers, ensuring the staff on the suites team are the right fit and are trained correctly
Provides the Premium & Catering Admin with the suite tip report that needs to be paid out to the staff, ensuring all numbers are accurate
Ensure all binder information is filled out correctly per event
Responsible for flagging any issues with hours, tips, training, or other staff information with their manager
Follows up with any client on any outstanding payments for previous events, ensuring no payment is more than 30 days outstanding
Process food and beverage invoices and bills through our payment system, providing the guest a receipt, and updating our trackers with the appropriate information
Provides the Premium & Catering Admin with a closing end of night report for suite payments
Respond to any staff inquiries about pay discrepancies and any general questions that come up
Works with suite supervisor to ensure all suites are set up correctly based on our standard operating procedures and on each suite holder’s requests
Runs a pre-shift meeting with the assistance of the suite supervisor to provide information of the day to all the suite team working
Responsible for doing a final check prior to doors to ensure all suites are ready for service
Assists with the closing procedure to ensure that all suites are closed correctly and reset as per standard operating procedures
Occasionally will be asked to assist with checking in staff as is operationally required
Responsible for keeping good filling management, and assisting with the file management of the coordinators and managers on the team
Assist with FOH operations involved with the success of an event as delegated by the manager or coordinator
All other tasks as assigned by Premium Manager or Premium and Catering General Manager

Physical Demands/ Work Environment

Ability to lift and carry up to 40lbs.
Frequent periods of standing and walking
Outdoor venue subject to changing environmental conditions.
Frequent use of stairs.
Size of Stadium tends to involve higher physical demands on event days.
Sensory Attention: this environment is a noisy loud environment on event days.

Language Skills

English is the working language at this job location. Candidate must be able to understand, read, write, and speak English.
French is considered an asset; but is not mandatory.

Qualifications

Previous administrative experience considered an asset
Minimum of 2-year previous customer service experience
Minimum of 2-year previous hospitality experience
Must have completed high school or equivalent. Relevant work experience will be considered an asset.
Must be bondable, and pass an employer administered background check.
Must be able to demonstrate mathematical skills
Must possess a valid Smart Serve Certificate
Advance Food Safety Certification considered an asset
Knowledge of Microsoft Office (Word and Excel)
Knowledge of Adobe Product considered an asset
Must be able to multi-task
Must be able to work in a fast-paced environment
Must be able to work flexible shifts including nights, weekends, and holidays.

The hourly wage rate for this position is $23.95. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

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More about this job

Responsibilities

The Suite Coordinator manages suite ordering platforms, client profiles, and food and beverage specifications for events. They also oversee suite staff, handle administrative reporting, and ensure high-quality service standards are met during game days.

Requirements

Candidates must have at least two years of experience in customer service and hospitality, along with a high school diploma or equivalent. Proficiency in Microsoft Office and a valid Smart Serve Certificate are required, and the ability to work flexible shifts is essential.

Skills

Customer service
Hospitality management
Administrative support
Microsoft Office
Data entry
Event coordination
Team leadership
Communication
Multi-tasking
Mathematical skills
Food safety
Inventory management
Problem solving
Client relations
Staff training

Visa sponsorship

Not detected in the job text

Keywords

Suite Coordinator
Hospitality
Customer Service
Event Management
Administrative
Microsoft Word
Microsoft Excel
Smart Serve
Food Safety
Catering
Client Relations
Inventory Management
Reporting
Staff Training
Operations
Scheduling
Invoicing
Payment Processing
Front of House
Back of House

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