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Added 9 mins ago
R
Health and Safety Specialist
RTX
Midland, ON
- Full-time
Reporting to the Manager, Environmental, Health, and Safety, the Health and Safety Specialist is responsible for various services including, but are not limited to cleaning equipment,…
Added 9 mins ago
M
Safety Risk Specialist
Metrolinx
Canada
- Full-time
Certified Analytics Professional (CAP), Certified Project Manager (CPM) and/or Canadian Risk Management (CRM) designation would be an asset.
Added 9 mins ago
ST
Manager, Investor Services
SS&C Technologies
Toronto, ON
- Full-time
Added 9 mins ago
ST
Manager, Investor Services
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
Added 9 mins ago
B
Branch Manager, Commercial Insurance
BrokerLink
Ottawa, ON
- Full-time
We are looking for a Branch Manager, Commercial Insurance to join our growing team!
Added 9 mins ago
B
Senior Portfolio Manager
BMO
Halifax, NS · Nova_Ctr
- Full-time
Added 9 mins ago
B
Personal Banking Associate
BMO
Burnaby, BC
- Full-time
Added 9 mins ago
TR
Planner - Grounds & Conversions (2026-048)
The Regina Exhibition Association Limited
Regina, SK
- Other
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Added 9 mins ago
DC
Senior System Engineer
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Concord, ON · CAN - Concord - AB Sciex LP
- Full-time
The position reports to the System Engineering Manager and is part of the Product Development team located in Concord, Ontario. This is an on-site role.
Added 9 mins ago
F
Senior Platform Engineer
Flinks
Remote, Canada
- Full-time
- Remote
Added 9 mins ago
IT
Service Coordinator
Inland Truck & Equipment
Kamloops, BC
- Full-time
Coordinate and dispatch field service technicians in conjunction with the Service Manager.
Added 9 mins ago
Audio Visual Technician 2(A)-(B)
The Government of Nova Scotia
Halifax, NS
As the Audio/Video Operator you will report to the Manager of Legislative Television.
Added 9 mins ago
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Consultant, Dealer Services
iA Financial Group
Brossard, QC · Montreal, QC
- Full-time
Has in-depth knowledge of the sales process, the market, and the Financial Services Manager role, as well as a strong understanding of dealership operations and departments.
Added 9 mins ago
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New Graduate Guarantee (NGG) - Cardiology
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- Full-time
Other duties as assigned by Manager/delegate.
Added 9 mins ago
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Registered Nurse (RN) - Cardiology - TFT
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
Other duties as assigned by Manager/delegate.
Added 9 mins ago
OR
Wireless Sales Associate - 3063 North Bay
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North Bay, ON
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Added 9 mins ago
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Customer Service Representative - Kelowna Airport
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Kelowna, BC
- Full-time
Keeps work area clean and orderly. Responsible for maintaining a safe and clean work environment. Immediately reports any unsafe or hazardous conditions to the lead agent and/or manager.
Added 9 mins ago
MANAGER FLEET CONTRACTS
City of Toronto
Toronto, ON
As a manager within the Transformation Team, you will:
Added 9 mins ago
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Practice Manager - Brandon Hills Veterinary Clinic
VetCare Canada
Brandon, MB
- Full-time
Are you a natural leader with a passion for animals and a knack for inspiring teams? As a Practice Manager in the VetCare Community, you'll be the driving force behind a vibrant veterinary…
Added 9 mins ago
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Oracle EPM Developer
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Mississauga, ON
- Contract
…expertise in: Oracle EPBCS/PBCS Groovy scripting Calculation Manager and Calc Scripts EPM Automate scripting and batch automation Data integrations and metadata management Experience with…
Added 9 mins ago
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Social Media Content Specialist
Techo-Bloc
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- Full-time
Share performance insights and recommendations with the Brand Storytelling & Content Manager.
Added 9 mins ago
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Medical Radiation Technologist - Casual (2026-232)
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Collingwood, ON
- Temporary
Reports to: Manager, Diagnostic Imaging & Echocardiography
Added 9 mins ago
O
Senior Product Manager, Okta Customer Identity
Okta
Toronto, ON
- $146,000 to $200,000 CAD / year
- Full-time
We're hiring a Senior Product Manager to grow OCI's footprint inside our existing enterprise base and to incubate the next generation of platform capabilities. This is a builder's role.…
Added 9 mins ago
NF
Quality Assurance Manager
New Flyer
Winnipeg, MB
- Full-time
…executed, and maintained across the Winnipeg facility. The Quality Manager provides leadership to the Quality Assurance Department and the plant overall, ensuring all aspects of New Flyer's…
Added 9 mins ago
NF
Master Scheduler
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Winnipeg, MB
- Full-time
Reporting to the Master Scheduling Manager, this position will work in collaboration with cross-functional teams to build an optimal schedule for bus line entries to ensure that our New…

Compass Canada

Suite Coordinator Full Time

Ottawa, ON, K1S 3W7, Canada

The hourly wage rate for this position is $23.95. · Full-time

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Job details

Pay: The hourly wage rate for this position is $23.95.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Supervisor Responsibilities

This job has supervisorial responsibilities.

Summary

The expectation of this position is that the employee performs their duties and responsibilities in an efficient and effective manner. Furthermore, the expectation is to perform these duties while working as a part of a team.

Essential Duties & Responsibilities:

Updates our MYSUITES online suite ordering platform, ensuring that all menu items are always up to date
Puts in requests and assists with the creations of new MYSUITES logins for each suite holder
Send out welcome emails to ALL suite holders upcoming games
Creates a digital training for new suites holders on how to use the MYSUITES portal
Confirms payment method for each suite holder for each game prior to the event
Comes up with new ways to upsell additional food and beverage offerings to the suite holders
Sends out email communication with clients on upcoming games to confirm their food and beverage specifications for each game
Creates and manages all Suite holder client profiles, ensuring all clients preferred specifications and requests are listed on their file
Works with our clients marketing team to come up with new ways to reach our suite clients
Sends out feedback surveys to all suite holders per game collecting and organizing all data received
Creates reports for the suites for the Premium Manager
Works with the Premium and Catering Admin to ensure the correct suite servers are assigned to the right suite per game
Creates binders for the suite servers ensuring all the client information the suite server needs for each suite is present
Creates suite digital menus per game and send it out to our tech team by the designated deadline
Creates labels for the suite’s food offerings for each game
Comes up with new ideas on how we can increase the suite experience for our suite guests
Liaise with Suite Holders, Back of House & game day staff to ensure Suite guests’ expectations are met

Aides with the hiring and training process of the suite servers, ensuring the staff on the suites team are the right fit and are trained correctly
Provides the Premium & Catering Admin with the suite tip report that needs to be paid out to the staff, ensuring all numbers are accurate
Ensure all binder information is filled out correctly per event
Responsible for flagging any issues with hours, tips, training, or other staff information with their manager
Follows up with any client on any outstanding payments for previous events, ensuring no payment is more than 30 days outstanding
Process food and beverage invoices and bills through our payment system, providing the guest a receipt, and updating our trackers with the appropriate information
Provides the Premium & Catering Admin with a closing end of night report for suite payments
Respond to any staff inquiries about pay discrepancies and any general questions that come up
Works with suite supervisor to ensure all suites are set up correctly based on our standard operating procedures and on each suite holder’s requests
Runs a pre-shift meeting with the assistance of the suite supervisor to provide information of the day to all the suite team working
Responsible for doing a final check prior to doors to ensure all suites are ready for service
Assists with the closing procedure to ensure that all suites are closed correctly and reset as per standard operating procedures
Occasionally will be asked to assist with checking in staff as is operationally required
Responsible for keeping good filling management, and assisting with the file management of the coordinators and managers on the team
Assist with FOH operations involved with the success of an event as delegated by the manager or coordinator
All other tasks as assigned by Premium Manager or Premium and Catering General Manager

Physical Demands/ Work Environment

Ability to lift and carry up to 40lbs.
Frequent periods of standing and walking
Outdoor venue subject to changing environmental conditions.
Frequent use of stairs.
Size of Stadium tends to involve higher physical demands on event days.
Sensory Attention: this environment is a noisy loud environment on event days.

Language Skills

English is the working language at this job location. Candidate must be able to understand, read, write, and speak English.
French is considered an asset; but is not mandatory.

Qualifications

Previous administrative experience considered an asset
Minimum of 2-year previous customer service experience
Minimum of 2-year previous hospitality experience
Must have completed high school or equivalent. Relevant work experience will be considered an asset.
Must be bondable, and pass an employer administered background check.
Must be able to demonstrate mathematical skills
Must possess a valid Smart Serve Certificate
Advance Food Safety Certification considered an asset
Knowledge of Microsoft Office (Word and Excel)
Knowledge of Adobe Product considered an asset
Must be able to multi-task
Must be able to work in a fast-paced environment
Must be able to work flexible shifts including nights, weekends, and holidays.

The hourly wage rate for this position is $23.95. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

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More about this job

Responsibilities

The Suite Coordinator manages suite ordering platforms, client profiles, and food and beverage specifications for events. They also oversee suite staff, handle administrative reporting, and ensure high-quality service standards are met during game days.

Requirements

Candidates must have at least two years of experience in customer service and hospitality, along with a high school diploma or equivalent. Proficiency in Microsoft Office and a valid Smart Serve Certificate are required, and the ability to work flexible shifts is essential.

Skills

Customer service
Hospitality management
Administrative support
Microsoft Office
Data entry
Event coordination
Team leadership
Communication
Multi-tasking
Mathematical skills
Food safety
Inventory management
Problem solving
Client relations
Staff training

Visa sponsorship

Not detected in the job text

Keywords

Suite Coordinator
Hospitality
Customer Service
Event Management
Administrative
Microsoft Word
Microsoft Excel
Smart Serve
Food Safety
Catering
Client Relations
Inventory Management
Reporting
Staff Training
Operations
Scheduling
Invoicing
Payment Processing
Front of House
Back of House

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