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Added 12 mins ago
H
Assistant Manager, Food Services, ETS
Havergal
Montreal, QC
- Full-time
Now, if you were to come on board as an Assistant Manager, we’d ask you to do the following for us:
Added 12 mins ago
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Senior Project Manager - Industrial Water
Veolia | Water Tech
Oakville, ON
- Full-time
The Project Manager (PM) guides a team of engineers and professionals that design, build and manage complex water treatment projects. In this role, the PM is responsible for the overall…
Added 27 mins ago
Delivery Driver
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Vancouver, BC
Consult with customers on additional product options, involving the manager for complex opportunities.
Added 27 mins ago
T
Customer Experience Associate
TD
Drayton Valley, AB
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 27 mins ago
T
Customer Experience Associate
TD
Brampton, ON
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 27 mins ago
T
Customer Experience Associate - Sherbrooke, King Ouest (Part-time, 15h/week)
TD
Sherbrooke, QC
- Part-time
…partenaires internes appropriés, tout en assurant une expérience client…
Added 27 mins ago
JS
Creative Resource Manager
john st.
Toronto, ON
- Full-time
As a Creative Resource Manager, you will play a pivotal role in ensuring our creative projects are staffed with the optimal mix of talent. You are the central hub of the department, a…
Added 42 mins ago
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Assistant Site Manager
BEST - For A Cleaner World
Thunder Bay, ON
- Full-time
Job Overview: The Assistant Manager will be responsible for assisting the Site Manager in day to day cleaning operations at site level and ensuring a safe, professional work environment.…
Added 42 mins ago
FG
Service Account Manager
Flynn Group of Companies
Brandon, MB
- Full-time
Flynn Group of Companies is seeking a Roofing Service Account Manager to join our Brandon branch. This is a relationship-driven, client-facing role ideal for someone who thrives in sales,…
Added 42 mins ago
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Directeur(rice) Principal(e), Gestion Relationnelle
BMO
Sherbrooke, QC
- Full-time
…de la gestion relationnelle sont au cœur de chaque relation client. Ils fournissent des conseils stratégiques, des perspectives sectorielles et des solutions financières adaptées qui aident…
Added 57 mins ago
ST
Manager, Investor Services
SS&C Technologies
Toronto, ON
- Full-time
Deliver feedback to senior management on team performance, and client challenges.
Added 57 mins ago
ST
Manager, Investor Services
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
Deliver feedback to senior management on team performance, and client challenges.
Added 57 mins ago
K
Project Engineer/Analyst
Kinectrics
Tiverton, NS
- Full-time
Reports to: Section Manager, Bruce Site Engineering Projects
Added 57 mins ago
C
Civil Substation Lead Engineer
CIMA+
Vancouver, BC
- $142,000 to $192,000 CAD / year
- Full-time
Meet with clients, plan client needs, prepare proposals, letters of intent and establish budgets and timelines. Liaise with clients to check project progress, ensuring that their opinions…
Added 1 hour ago
HR
Spécialiste, Conseiller(ère) Beauté Désigné(e) /Specialist, Designated Beauty Advisor - Tom Ford
Holt Renfrew
Montreal, QC
- Full-time
Le(la) spécialiste, conseiller(ère) beauté désigné(e) est responsable de développer des relations étroites et durables avec les clients afin d’accroître les ventes, le niveau de service et…
Added 1 hour ago
Investor Services Manager
HS Financial Technologies
Halifax, NS
An Investor Services Manager will be required to execute the following tasks in the Investor Services Department. Every Investor Services team member will receive the requisite Induction…
Added 1 hour ago
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Senior Audit Manager - Capital Markets
BMO
Toronto, ON · FCP
- Full-time
Develops an annual audit plan which is well aligned to client strategies and tactics and encompasses appropriate areas of focus based upon the business and operating risks of the unit.
Added 1 hour ago
K
Manager - Governance, Risk & Compliance Services / Internal Audit (Financial Services)
KPMG
ON · Toronto, Ontario
- Full-time
Lead the development and delivery of client engagements, end-to-end including planning, fieldwork and reporting, as well as reviewing the quality of the fieldwork and deliverables prepared…
Added 1 hour ago
K
Senior Manager – Audit Quality
KPMG
Calgary, AB · AB · Lethbridge, AB · Abbotsford, BC · Burnaby, BC · Chilliwack, BC · Fort St. John, BC · Kamloops, BC · Kelowna, BC · Langley (District), BC · Prince George, BC · Quesnel, BC · Vancouver, BC · Vanderhoof, BC · Vernon, BC · Victoria, BC · Winnipeg, MB · St. John's, NL · Halifax, NS · Hamilton, ON · Kingston, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Parry Sound, ON · Perth, ON · Sault Ste. Marie, ON · St. Catharines, ON · Sudbury, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · ON · Regina, SK · Saskatoon, SK · Swift Current, SK · Edmonton, Alberta · Langley, British Columbia · Kanata, Ontario
- Full-time
The Department of Professional Practice (DPP) is seeking to hire Senior Manager to develops firm standards and guidance relating to financial and sustainability reporting, audit and…
Added 1 hour ago
H
Social Worker Degree
HealthCareersInSask.ca
Regina, SK
- Full-time
Job Description: Under the direction of a Program Manager and as part of an interdisciplinary team, the Social Worker provides a range of screening, triage, assessment, treatment and case…
Added 1 hour ago
G
Mechanical Engineer (Project Manager II)
Go2STAFFING
Vaughan, ON
- Full-time
Our client, an established and growing multidisciplinary engineering consulting firm in the Greater Toronto Area, is seeking a Mechanical Engineer (Project Manager II) to join its team in…
Added 1 hour ago
Senior Technical Manager, Project Management
WSP
Calgary, AB
Build the Future With Us – Step into a role where your project leadership truly shapes outcomes. As a Senior Project Manager, you’ll take ownership of complex, meaningful projects supported…
Added 1 hour ago
PC
Project Coordinator, Renewables
PRI Consultants
Toronto, ON
- Full-time
Track scope changes, prepare change orders for the Account Manager's approval, and work with project accounting on invoicing and collections status.
Added 2 hours ago
MF
Metis Early Childcare and Prevention Senior Manager (Excluded)
METIS FAMILY SERVICES
Prince George, BC
- Full-time
As the Metis Early Childcare and Prevention Senior Manager, you will support Métis, Indigenous and Inuit children’s early development and life outcomes by providing managerial oversight and…
Added 2 hours ago
CC
Assistant Manager, Banquets & Catering
Compass Canada
Winnipeg, MB
- Full-time
The Assistant Manager, Banquets & Catering will be responsible for managing the operations and maintaining profitable banquets while achieving revenue targets and meeting budgeted margins.…

Compass Canada

Suite Coordinator Full Time

Ottawa, ON, K1S 3W7, Canada

The hourly wage rate for this position is $23.95. · Full-time

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Job details

Pay: The hourly wage rate for this position is $23.95.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Supervisor Responsibilities

This job has supervisorial responsibilities.

Summary

The expectation of this position is that the employee performs their duties and responsibilities in an efficient and effective manner. Furthermore, the expectation is to perform these duties while working as a part of a team.

Essential Duties & Responsibilities:

Updates our MYSUITES online suite ordering platform, ensuring that all menu items are always up to date
Puts in requests and assists with the creations of new MYSUITES logins for each suite holder
Send out welcome emails to ALL suite holders upcoming games
Creates a digital training for new suites holders on how to use the MYSUITES portal
Confirms payment method for each suite holder for each game prior to the event
Comes up with new ways to upsell additional food and beverage offerings to the suite holders
Sends out email communication with clients on upcoming games to confirm their food and beverage specifications for each game
Creates and manages all Suite holder client profiles, ensuring all clients preferred specifications and requests are listed on their file
Works with our clients marketing team to come up with new ways to reach our suite clients
Sends out feedback surveys to all suite holders per game collecting and organizing all data received
Creates reports for the suites for the Premium Manager
Works with the Premium and Catering Admin to ensure the correct suite servers are assigned to the right suite per game
Creates binders for the suite servers ensuring all the client information the suite server needs for each suite is present
Creates suite digital menus per game and send it out to our tech team by the designated deadline
Creates labels for the suite’s food offerings for each game
Comes up with new ideas on how we can increase the suite experience for our suite guests
Liaise with Suite Holders, Back of House & game day staff to ensure Suite guests’ expectations are met

Aides with the hiring and training process of the suite servers, ensuring the staff on the suites team are the right fit and are trained correctly
Provides the Premium & Catering Admin with the suite tip report that needs to be paid out to the staff, ensuring all numbers are accurate
Ensure all binder information is filled out correctly per event
Responsible for flagging any issues with hours, tips, training, or other staff information with their manager
Follows up with any client on any outstanding payments for previous events, ensuring no payment is more than 30 days outstanding
Process food and beverage invoices and bills through our payment system, providing the guest a receipt, and updating our trackers with the appropriate information
Provides the Premium & Catering Admin with a closing end of night report for suite payments
Respond to any staff inquiries about pay discrepancies and any general questions that come up
Works with suite supervisor to ensure all suites are set up correctly based on our standard operating procedures and on each suite holder’s requests
Runs a pre-shift meeting with the assistance of the suite supervisor to provide information of the day to all the suite team working
Responsible for doing a final check prior to doors to ensure all suites are ready for service
Assists with the closing procedure to ensure that all suites are closed correctly and reset as per standard operating procedures
Occasionally will be asked to assist with checking in staff as is operationally required
Responsible for keeping good filling management, and assisting with the file management of the coordinators and managers on the team
Assist with FOH operations involved with the success of an event as delegated by the manager or coordinator
All other tasks as assigned by Premium Manager or Premium and Catering General Manager

Physical Demands/ Work Environment

Ability to lift and carry up to 40lbs.
Frequent periods of standing and walking
Outdoor venue subject to changing environmental conditions.
Frequent use of stairs.
Size of Stadium tends to involve higher physical demands on event days.
Sensory Attention: this environment is a noisy loud environment on event days.

Language Skills

English is the working language at this job location. Candidate must be able to understand, read, write, and speak English.
French is considered an asset; but is not mandatory.

Qualifications

Previous administrative experience considered an asset
Minimum of 2-year previous customer service experience
Minimum of 2-year previous hospitality experience
Must have completed high school or equivalent. Relevant work experience will be considered an asset.
Must be bondable, and pass an employer administered background check.
Must be able to demonstrate mathematical skills
Must possess a valid Smart Serve Certificate
Advance Food Safety Certification considered an asset
Knowledge of Microsoft Office (Word and Excel)
Knowledge of Adobe Product considered an asset
Must be able to multi-task
Must be able to work in a fast-paced environment
Must be able to work flexible shifts including nights, weekends, and holidays.

The hourly wage rate for this position is $23.95. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

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More about this job

Responsibilities

The Suite Coordinator manages suite ordering platforms, client profiles, and food and beverage specifications for events. They also oversee suite staff, handle administrative reporting, and ensure high-quality service standards are met during game days.

Requirements

Candidates must have at least two years of experience in customer service and hospitality, along with a high school diploma or equivalent. Proficiency in Microsoft Office and a valid Smart Serve Certificate are required, and the ability to work flexible shifts is essential.

Skills

Customer service
Hospitality management
Administrative support
Microsoft Office
Data entry
Event coordination
Team leadership
Communication
Multi-tasking
Mathematical skills
Food safety
Inventory management
Problem solving
Client relations
Staff training

Visa sponsorship

Not detected in the job text

Keywords

Suite Coordinator
Hospitality
Customer Service
Event Management
Administrative
Microsoft Word
Microsoft Excel
Smart Serve
Food Safety
Catering
Client Relations
Inventory Management
Reporting
Staff Training
Operations
Scheduling
Invoicing
Payment Processing
Front of House
Back of House

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