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Added 1 min ago
H
Brand Advisor - Edmonton
Headkount
AB · Edmonton, AB
- $24 to $28 CAD / hour
- Part-time
This position covers the Edmonton, AB market. Brand Advisors are scheduled at various beauty retailer locations within this market area.
Added 1 min ago
ML
Business Development Manager
MTE Logistix
Calgary, AB
- Full-time
Completion of a post-secondary program in a relevant field, such as Business Administration, Communications, Economics, Marketing, or Logistics. Additional education or certification in…
Added 1 min ago
AE
Senior Bridge Engineer
Associated Engineering
Calgary, AB
- Full-time
Flexible/hybrid working arrangements, depending on position
Added 1 min ago
AE
Project Manager
Associated Engineering
Grande Prairie, AB
- Full-time
Flexible/hybrid working arrangements, depending on position
Added 1 min ago
MR
Merchandiser (Moncton West, NB)
Match Retail
Shediac, NB
- Contract
Added 1 min ago
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Director, Product Marketing
Dialogue
Toronto, ON
- Full-time
Reporting to Lucas McConnell, Vice President of Marketing, the Director of Product Marketing is responsible for how Dialogue understands its market and clients, and for making sure that…
Added 1 min ago
D
Director, Product Marketing
Dialogue
Montreal, QC
- Full-time
Reporting to Lucas McConnell, Vice President of Marketing, the Director of Product Marketing is responsible for how Dialogue understands its market and clients, and for making sure that…
Added 1 min ago
LV
ASSISTANT.E GÉRANT.E-EN
La Vie En Rose
Rosemère, QC
- Full-time
Performance bonuses (in-store sales or management position)
Added 1 min ago
LM
Head of Digital Performance
Lacroix Médecine Privée
Quebec, QC
- Full-time
Passionate about digital marketing, data, and innovation, this individual leverages their expertise to develop high-performing strategies that generate a tangible impact on our business…
Added 1 min ago
EI
Product Specialist (QC) - 12 month contract
Echelon Insurance
Quebec, QC
- Contract
Participate in development of product, policy wording/insurance materials, distribution channels and marketing plans
Added 2 mins ago
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Partnership Lead, Specialty - GTA/Southwestern Ontario
Biogen
Toronto, ON
- Full-time
…action plan in collaboration with cross-functional partners - Marketing, Medical Affairs, Patient Support Program, Market Access and all other relevant teams - ensuring coordinated customer…
Added 16 mins ago
KD
Territory Sales Representative
Keurig Dr Pepper Canada
Winnipeg, MB
- $67,800 to $77,000 CAD / year
- Full-time
This position reports to the Beverage Operations Unit
Added 17 mins ago
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Account Executive
Propra
Winnipeg, MB
- Full-time
Conduct discovery calls to understand prospects’ needs and position Propra’s value proposition effectively.
Added 17 mins ago
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Commercial Sales Training Manager
''
Toronto, ON
- Full-time
Position Title: Commercial Sales Training Manager
Added 17 mins ago
SD
Beauty Specialist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
London, ON
- Full-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 17 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Barrie, ON
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 32 mins ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
St. John's, NL · Greater St. John's Metropolitan Area
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 32 mins ago
R
Ambassador, Radio-Canada Montreal (On Call) (French Services) (On Site)
Radio-Canada
Montreal, QC
- Part-time
Please note that this is a casual position (temporary, on-call).
Added 32 mins ago
S
Sales Account Executive - SAP Academy for Customer Success - Toronto (Hybrid)
SAP
Toronto, ON
- Full-time
SAP Customer Experience (CX) - Knowledge of e-commerce, sales, customer service, and marketing processes.
Added 32 mins ago
CG
Director of Marketing, Defence
Calian Group
Ottawa, ON
- Full-time
We are looking for a Director, Defence Marketing to help lead the marketing and communications strategy for Calian's Defence business across Canada, NATO and allied markets.
Added 32 mins ago
S
Account Executive - SAP Academy for Customer Success - Montreal (Hybrid)
SAP
Montreal, QC
- Full-time
SAP Customer Experience (CX) - Knowledge of e-commerce, sales, customer service, and marketing processes.
Added 32 mins ago
LC
Beauty Specialist, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
St. Thomas, ON
- Full-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 32 mins ago
LV
ASSISTANT.E GÉRANT.E-EN
La Vie En Rose
Saint-Sauveur-des-Monts, QC
- Full-time
Performance bonuses (in-store sales or management position)
Added 32 mins ago
A
Loblaws Food Sampling Brand Ambassador
Acosta
Pitt Meadows, BC
- Part-time
…promoting the best brands to today’s shoppers sounds appealing, a position as a Brand Ambassador with us, is the place for you! We are looking for part time Product Demonstrators who will…
Added 32 mins ago
LC
Beauty Specialist, Hourly Part Time Day
Loblaw Companies Limited
Calgary, AB
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program

Compass Canada

Suite Coordinator Full Time

Ottawa, ON, K1S 3W7, Canada

The hourly wage rate for this position is $23.95. · Full-time

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Job details

Pay: The hourly wage rate for this position is $23.95.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Supervisor Responsibilities

This job has supervisorial responsibilities.

Summary

The expectation of this position is that the employee performs their duties and responsibilities in an efficient and effective manner. Furthermore, the expectation is to perform these duties while working as a part of a team.

Essential Duties & Responsibilities:

Updates our MYSUITES online suite ordering platform, ensuring that all menu items are always up to date
Puts in requests and assists with the creations of new MYSUITES logins for each suite holder
Send out welcome emails to ALL suite holders upcoming games
Creates a digital training for new suites holders on how to use the MYSUITES portal
Confirms payment method for each suite holder for each game prior to the event
Comes up with new ways to upsell additional food and beverage offerings to the suite holders
Sends out email communication with clients on upcoming games to confirm their food and beverage specifications for each game
Creates and manages all Suite holder client profiles, ensuring all clients preferred specifications and requests are listed on their file
Works with our clients marketing team to come up with new ways to reach our suite clients
Sends out feedback surveys to all suite holders per game collecting and organizing all data received
Creates reports for the suites for the Premium Manager
Works with the Premium and Catering Admin to ensure the correct suite servers are assigned to the right suite per game
Creates binders for the suite servers ensuring all the client information the suite server needs for each suite is present
Creates suite digital menus per game and send it out to our tech team by the designated deadline
Creates labels for the suite’s food offerings for each game
Comes up with new ideas on how we can increase the suite experience for our suite guests
Liaise with Suite Holders, Back of House & game day staff to ensure Suite guests’ expectations are met

Aides with the hiring and training process of the suite servers, ensuring the staff on the suites team are the right fit and are trained correctly
Provides the Premium & Catering Admin with the suite tip report that needs to be paid out to the staff, ensuring all numbers are accurate
Ensure all binder information is filled out correctly per event
Responsible for flagging any issues with hours, tips, training, or other staff information with their manager
Follows up with any client on any outstanding payments for previous events, ensuring no payment is more than 30 days outstanding
Process food and beverage invoices and bills through our payment system, providing the guest a receipt, and updating our trackers with the appropriate information
Provides the Premium & Catering Admin with a closing end of night report for suite payments
Respond to any staff inquiries about pay discrepancies and any general questions that come up
Works with suite supervisor to ensure all suites are set up correctly based on our standard operating procedures and on each suite holder’s requests
Runs a pre-shift meeting with the assistance of the suite supervisor to provide information of the day to all the suite team working
Responsible for doing a final check prior to doors to ensure all suites are ready for service
Assists with the closing procedure to ensure that all suites are closed correctly and reset as per standard operating procedures
Occasionally will be asked to assist with checking in staff as is operationally required
Responsible for keeping good filling management, and assisting with the file management of the coordinators and managers on the team
Assist with FOH operations involved with the success of an event as delegated by the manager or coordinator
All other tasks as assigned by Premium Manager or Premium and Catering General Manager

Physical Demands/ Work Environment

Ability to lift and carry up to 40lbs.
Frequent periods of standing and walking
Outdoor venue subject to changing environmental conditions.
Frequent use of stairs.
Size of Stadium tends to involve higher physical demands on event days.
Sensory Attention: this environment is a noisy loud environment on event days.

Language Skills

English is the working language at this job location. Candidate must be able to understand, read, write, and speak English.
French is considered an asset; but is not mandatory.

Qualifications

Previous administrative experience considered an asset
Minimum of 2-year previous customer service experience
Minimum of 2-year previous hospitality experience
Must have completed high school or equivalent. Relevant work experience will be considered an asset.
Must be bondable, and pass an employer administered background check.
Must be able to demonstrate mathematical skills
Must possess a valid Smart Serve Certificate
Advance Food Safety Certification considered an asset
Knowledge of Microsoft Office (Word and Excel)
Knowledge of Adobe Product considered an asset
Must be able to multi-task
Must be able to work in a fast-paced environment
Must be able to work flexible shifts including nights, weekends, and holidays.

The hourly wage rate for this position is $23.95. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

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More about this job

Responsibilities

The Suite Coordinator manages suite ordering platforms, client profiles, and food and beverage specifications for events. They also oversee suite staff, handle administrative reporting, and ensure high-quality service standards are met during game days.

Requirements

Candidates must have at least two years of experience in customer service and hospitality, along with a high school diploma or equivalent. Proficiency in Microsoft Office and a valid Smart Serve Certificate are required, and the ability to work flexible shifts is essential.

Skills

Customer service
Hospitality management
Administrative support
Microsoft Office
Data entry
Event coordination
Team leadership
Communication
Multi-tasking
Mathematical skills
Food safety
Inventory management
Problem solving
Client relations
Staff training

Visa sponsorship

Not detected in the job text

Keywords

Suite Coordinator
Hospitality
Customer Service
Event Management
Administrative
Microsoft Word
Microsoft Excel
Smart Serve
Food Safety
Catering
Client Relations
Inventory Management
Reporting
Staff Training
Operations
Scheduling
Invoicing
Payment Processing
Front of House
Back of House

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