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Added 14 mins ago
SE
Coordinator, New installations and modernizations
Schindler Elevator Corporation (Canada)
Montreal, QC
- Full-time
Role Description The Coordinator, New Installations and Modernizations is a full-time hybrid role based in Montreal, QC, with the flexibility to perform some work from home. This position…
Added 14 mins ago
RS
Customer Service Coordinator II
Ryder System, Inc.
Woodstock, ON
- Full-time
The Customer Service Coordinator will support the shop management process through timely customer communications and scheduling, inventory ordering and stocking, repair follow up, and…
Added 14 mins ago
IG
Transportation Coordinator
Insight Global
Cambridge, ON
- Contract
The Transportation Operations Coordinator plays a vital role in supporting daily logistics and dispatch functions, ensuring smooth coordination between drivers, vendors, and internal teams.…
Added 14 mins ago
UO
Marketing and Communications Coordinator, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Full-time
The Marketing and Communications team within UCalgary Continuing Education is currently seeking a Full-time Limited Term Marketing and Communications Coordinator for approximately 12 months.
Added 14 mins ago
FM
Production Coordinator
Fidelity Manufacturing
Calgary, AB
- Full-time
…leadership role in the organization and requires significant experience in the industry for…
Added 14 mins ago
CN
Maintenance and Construction Coordinator
Civeo North America
AB · Edmonton, AB
- Full-time
Civeo is looking for a Maintenance and Construction Coordinator to join our team and support Construction and Maintenance operations. This position plays a key role in keeping projects…
Added 14 mins ago
S
Executive Assistant, Credit
Sagard
Toronto, ON
- Full-time
Partner with the Office Coordinator on in-office logistics, including meetings, catering, conference rooms, and printing, and serve as the primary backup during their absences, assuming…
Added 14 mins ago
PT Cook (Cornerstone)
Connective
Nanaimo, BC
Reports and is accountable to the Kitchen Coordinator of the facility or their designate
Added 14 mins ago
TF
Office Manager, Underwriting and Client Satisfaction
Trevor Frances Recruitment
Toronto, ON
- Full-time
Experience: Minimum of 2 years of experience in a specialized administrative, executive assistant, or client service coordinator role (ideally within financial services, wealth management,…
Added 44 mins ago
MF
Training Coordinator
McCain Foods
Florenceville-Bristol, NB
- Full-time
McCain Foods (Canada), Florenceville CCS is seeking a Training Coordinator to support employee development, compliance, onboarding, and operational excellence within the warehouse and…
Added 44 mins ago
NG
Surface Labourer for Underground Area
New Gold Inc.
Emo, ON
- Full-time
Coeur Mining is a growing, all-North American precious metals producer with seven operations: the Las Chispas silver-gold mine and Palmarejo gold-silver complex in Mexico, the Rochester…
Added 44 mins ago
VE
Work Methods & Training Coordinator
Victor Energy
Saskatoon, SK
- Full-time
As a key influencer of operational excellence and safety, this position supports field operations through the development of competency processes, training delivery, and direct field…
Added 44 mins ago
S
Executive Assistant, Credit
Sagard
Toronto, ON
- Full-time
Partner with the Office Coordinator on in-office logistics, including meetings, catering, conference rooms, and printing, and serve as the primary backup during their absences, assuming…
Added 44 mins ago
JN
Human Resources Generalist
Jereh North America Group
Calgary, AB
- Full-time
Experience supporting employees or operations across multiple Canadian locations.
Added 44 mins ago
VE
Work Methods & Training Coordinator
Victor Energy
Calgary, AB
- Full-time
As a key influencer of operational excellence and safety, this position supports field operations through the development of competency processes, training delivery, and direct field…
Added 44 mins ago
VE
Driver Development & Compliance Coordinator
Victor Energy
Remote, Canada
- Full-time
- Remote
Embedded with field operations, this position delivers hands-on driver assessments, in-cab coaching, and practical training (including Motive electronic logbook use) so that drivers are…
Added 44 mins ago
VE
Driver Development & Compliance Coordinator
Victor Energy
Remote, Canada
- Full-time
- Remote
Embedded with field operations, this position delivers hands-on driver assessments, in-cab coaching, and practical training (including Motive electronic logbook use) so that drivers are…
Added 44 mins ago
VE
Driver Development & Compliance Coordinator
Victor Energy
Remote, Canada
- Full-time
- Remote
Embedded with field operations, this position delivers hands-on driver assessments, in-cab coaching, and practical training (including Motive electronic logbook use) so that drivers are…
Added 44 mins ago
VE
Work Methods & Training Coordinator
Victor Energy
Remote, Canada
- Full-time
- Remote
As a key influencer of operational excellence and safety, this position supports field operations through the development of competency processes, training delivery, and direct field…
Added 44 mins ago
VE
Work Methods & Training Coordinator
Victor Energy
Remote, Canada
- Full-time
- Remote
As a key influencer of operational excellence and safety, this position supports field operations through the development of competency processes, training delivery, and direct field…
Added 44 mins ago
VE
Work Methods & Training Coordinator
Victor Energy
Remote, Canada
- Full-time
- Remote
As a key influencer of operational excellence and safety, this position supports field operations through the development of competency processes, training delivery, and direct field…
Added 45 mins ago
VE
Work Methods & Training Coordinator
Victor Energy
AB · Edmonton, AB
- Full-time
As a key influencer of operational excellence and safety, this position supports field operations through the development of competency processes, training delivery, and direct field…
Added 1 hour ago
YO
Swimming Program Head
YMCA of Greater Toronto
Torrance, ON
- Part-time
…of swimming programs and supports safe, organized waterfront operations. The position provides swim instruction, supports staff, maintains required records and equipment, and contributes to…
Added 1 hour ago
YO
F Class Driver & OP Staff
YMCA of Greater Toronto
Torrance, ON
- Part-time
Pay within range based on years of transferrable experience
Added 1 hour ago
M
Satellite Design System Engineer
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
…achievable mission – bringing to bear a one-of-a-kind mix of experience, engineering excellence and wide-eyed wonder that’s been in our DNA since day one. For those who dream big and push…

Compass Canada

Suite Coordinator Full Time

Ottawa, ON, K1S 3W7, Canada

The hourly wage rate for this position is $23.95. · Full-time

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Job details

Pay: The hourly wage rate for this position is $23.95.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Supervisor Responsibilities

This job has supervisorial responsibilities.

Summary

The expectation of this position is that the employee performs their duties and responsibilities in an efficient and effective manner. Furthermore, the expectation is to perform these duties while working as a part of a team.

Essential Duties & Responsibilities:

Updates our MYSUITES online suite ordering platform, ensuring that all menu items are always up to date
Puts in requests and assists with the creations of new MYSUITES logins for each suite holder
Send out welcome emails to ALL suite holders upcoming games
Creates a digital training for new suites holders on how to use the MYSUITES portal
Confirms payment method for each suite holder for each game prior to the event
Comes up with new ways to upsell additional food and beverage offerings to the suite holders
Sends out email communication with clients on upcoming games to confirm their food and beverage specifications for each game
Creates and manages all Suite holder client profiles, ensuring all clients preferred specifications and requests are listed on their file
Works with our clients marketing team to come up with new ways to reach our suite clients
Sends out feedback surveys to all suite holders per game collecting and organizing all data received
Creates reports for the suites for the Premium Manager
Works with the Premium and Catering Admin to ensure the correct suite servers are assigned to the right suite per game
Creates binders for the suite servers ensuring all the client information the suite server needs for each suite is present
Creates suite digital menus per game and send it out to our tech team by the designated deadline
Creates labels for the suite’s food offerings for each game
Comes up with new ideas on how we can increase the suite experience for our suite guests
Liaise with Suite Holders, Back of House & game day staff to ensure Suite guests’ expectations are met

Aides with the hiring and training process of the suite servers, ensuring the staff on the suites team are the right fit and are trained correctly
Provides the Premium & Catering Admin with the suite tip report that needs to be paid out to the staff, ensuring all numbers are accurate
Ensure all binder information is filled out correctly per event
Responsible for flagging any issues with hours, tips, training, or other staff information with their manager
Follows up with any client on any outstanding payments for previous events, ensuring no payment is more than 30 days outstanding
Process food and beverage invoices and bills through our payment system, providing the guest a receipt, and updating our trackers with the appropriate information
Provides the Premium & Catering Admin with a closing end of night report for suite payments
Respond to any staff inquiries about pay discrepancies and any general questions that come up
Works with suite supervisor to ensure all suites are set up correctly based on our standard operating procedures and on each suite holder’s requests
Runs a pre-shift meeting with the assistance of the suite supervisor to provide information of the day to all the suite team working
Responsible for doing a final check prior to doors to ensure all suites are ready for service
Assists with the closing procedure to ensure that all suites are closed correctly and reset as per standard operating procedures
Occasionally will be asked to assist with checking in staff as is operationally required
Responsible for keeping good filling management, and assisting with the file management of the coordinators and managers on the team
Assist with FOH operations involved with the success of an event as delegated by the manager or coordinator
All other tasks as assigned by Premium Manager or Premium and Catering General Manager

Physical Demands/ Work Environment

Ability to lift and carry up to 40lbs.
Frequent periods of standing and walking
Outdoor venue subject to changing environmental conditions.
Frequent use of stairs.
Size of Stadium tends to involve higher physical demands on event days.
Sensory Attention: this environment is a noisy loud environment on event days.

Language Skills

English is the working language at this job location. Candidate must be able to understand, read, write, and speak English.
French is considered an asset; but is not mandatory.

Qualifications

Previous administrative experience considered an asset
Minimum of 2-year previous customer service experience
Minimum of 2-year previous hospitality experience
Must have completed high school or equivalent. Relevant work experience will be considered an asset.
Must be bondable, and pass an employer administered background check.
Must be able to demonstrate mathematical skills
Must possess a valid Smart Serve Certificate
Advance Food Safety Certification considered an asset
Knowledge of Microsoft Office (Word and Excel)
Knowledge of Adobe Product considered an asset
Must be able to multi-task
Must be able to work in a fast-paced environment
Must be able to work flexible shifts including nights, weekends, and holidays.

The hourly wage rate for this position is $23.95. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

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More about this job

Responsibilities

The Suite Coordinator manages suite ordering platforms, client profiles, and food and beverage specifications for events. They also oversee suite staff, handle administrative reporting, and ensure high-quality service standards are met during game days.

Requirements

Candidates must have at least two years of experience in customer service and hospitality, along with a high school diploma or equivalent. Proficiency in Microsoft Office and a valid Smart Serve Certificate are required, and the ability to work flexible shifts is essential.

Skills

Customer service
Hospitality management
Administrative support
Microsoft Office
Data entry
Event coordination
Team leadership
Communication
Multi-tasking
Mathematical skills
Food safety
Inventory management
Problem solving
Client relations
Staff training

Visa sponsorship

Not detected in the job text

Keywords

Suite Coordinator
Hospitality
Customer Service
Event Management
Administrative
Microsoft Word
Microsoft Excel
Smart Serve
Food Safety
Catering
Client Relations
Inventory Management
Reporting
Staff Training
Operations
Scheduling
Invoicing
Payment Processing
Front of House
Back of House

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