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Added 7 mins ago
Project Coordinator
ATS Automation
Cambridge, ON
Organize and coordinate tasks for maintenance and testing operations.
Added 7 mins ago
YO
Senior Counselling Supervisor
YMCA of Greater Toronto
Torrance, ON
- Part-time
…The position works collaboratively with camp departments to support consistent staff supervision, respond to escalated participant and staff concerns, and maintain a safe, positive, and…
Added 7 mins ago
AC
Senior Purchasing And Procurement Coordinator
Aston Carter
Burlington, ON
- $75,000 to $85,000 CAD / year
- Full-time
The Senior Purchasing and Procurement Coordinator oversees end-to-end procurement activities for materials, services, equipment, and capital purchases across multiple Ontario sites. This…
Added 22 mins ago
Health Safety and Wellness Manager
Conestoga Meats
Breslau, ON
…disability management programs, wellness initiatives, security operations, and emergency preparedness across two facilities employing approximately 1,450 team members operating on three…
Added 22 mins ago
IG
Transportation Coordinator
Insight Global
Calgary, AB
- Contract
Insight Global is seeking a (Night Shift) Transportation Coordinator to join one of our top retail client's Transportation team in Calgary, Alberta. This individual will serve as the…
Added 22 mins ago
VC
Operations Coordinator
Valard Construction
Calgary, AB
- Full-time
Reporting to the Executive Vice President (EVP), Transmission, this position provides operational and analytical support to the Transmission leadership team across active and upcoming…
Added 22 mins ago
NQ
Project Coordinator - Admin
Nord Quantique
Sherbrooke, QC
- Full-time
3–6 years of experience in project coordination, program support, or operations in an R&D-intensive environment (deep tech, aerospace, defense, semiconductors, or similar).
Added 22 mins ago
GW
Bilingual Billing Coordinator
Gowling WLG
Ottawa, ON
- $49,000 to $74,100 CAD / year
- Full-time
This position is currently vacant and is open to both internal and external candidates. Gowling WLG is recruiting for this role to support ongoing firm needs and team operations.
Added 22 mins ago
K
Facilities Coordinator
Keilhauer
Toronto, ON · Greater Toronto Area, Canada
- $60,000 to $75,000 CAD / year
- Contract
FACILITIES & MAINTENANCE COORDINATOR (Maternity/Parental Leave Contract)
Added 22 mins ago
IC
People & Culture Coordinator
INNOCEAN Canada
Toronto, ON
- Full-time
You've spent at least a year in a role that needed real discretion (executive or administrative support, operations, HR or similar)
Added 22 mins ago
BS
Bilingual Customer Operations Coordinator
Bilingual Source
Vaughan, ON
- $50,000 to $60,000 CAD / year
- Full-time
…logistics services sector is looking for a Bilingual Customer Operations Coordinator who can support customers and external partners in French and English while helping keep day-to-day…
Added 37 mins ago
BU
Senior Lab Demonstrator, Computer Science
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Reporting to the Chair of Computer Science, the Senior Laboratory Demonstrator coordinates instructional support, laboratory operations, assessment activities, and teaching assistant…
Added 37 mins ago
MA
Customer / Guest Service Agent
Maintair Aviation
Windsor, ON
- Part-time
Customer Service Representatives (CSR’s) work under the direction of the Station Coordinator and/or Shift Leads and ensure passengers & customers are handled according to specific company…
Added 37 mins ago
BE
Parts & Service Coordinator
Battlefield Equipment Rentals
Fredericton, NB
- Full-time
As a key member of the Service team, the Parts & Service Coordinator plays a critical role in keeping equipment running, technicians supported, and customers informed while also…
Added 37 mins ago
BE
Rental Coordinator
Battlefield Equipment Rentals
Saint John, NB · St-John, NB
- Full-time
As a Rental Coordinator, you’ll be a key team member, helping to keep our operations running smoothly and our clients coming back for more.
Added 52 mins ago
CL
Stock Associate, Yorkville
Christian Louboutin
Toronto, ON
- Full-time
Ability to flex to a customer facing sales floor support role per the needs of the business.
Added 52 mins ago
TT
Retail Store Coordinator Full Time Winners - Brentwood Commons
The TJX Companies, Inc.
Lloydminster, AB
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 52 mins ago
Office Clerk
Ricoh
Toronto, ON
The Field Support Representative is responsible for supporting the daily operations of one or more Managed Services locations including any or all of the following: copy, print and scanning…
Added 1 hour ago
Bookings and Visitor Services Coordinator
City of Edmonton
AB
As the Bookings and Visitor Services Coordinator, you will play an essential role in connecting people with dynamic arts and cultural spaces across Edmonton. Reporting to the Tenant &…
Added 1 hour ago
AI
Procurement Support Coordinator
American Iron and Metal
Montreal, QC
- Full-time
The Procurement Support Coordinator, reporting to Manager, Procurement Support Operations, is responsible for providing administrative and operational support to the procurement function.…
Added 1 hour ago
P
Customer Service and Order Coordinator
PheedLoop
Toronto, ON
- Full-time
PheedLoop is looking for a highly organized, detail-oriented, and customer-focused Customer Service and Order Coordinator to join our Logistics team.
Added 1 hour ago
S
Machine Shop Planner
Safran
Ajax, ON
- Full-time
Coordinate with the ODC Coordinator, suppliers, and internal stakeholders to prioritize outside processes and ensure timely return of parts to support production requirements.
Added 1 hour ago
IT
Estimator / Project Coordinator
InTandem Talent
Hamilton, ON
- Full-time
SB Canada is hiring an Estimator / Project Coordinator to support our Major Projects group, which covers projects across Canada. Working under the direction of the Senior Estimator /…
Added 1 hour ago
SI
Food-Beverage Coordinator
Saskatchewan Indian Gaming Authority
Whitecap, SK
- Full-time
…planning restaurant, bar, outlet, gaming floor and catering operations, where…
Added 1 hour ago
IT
Estimator / Project Coordinator – Major Projects
InTandem Talent
Hamilton, ON
- Full-time
SB Canada is hiring an Estimator / Project Coordinator to support our Major Projects group, which covers projects across Canada. Working under the direction of the Senior Estimator /…

Compass Canada

Suite Coordinator Full Time

Ottawa, ON, K1S 3W7, Canada

The hourly wage rate for this position is $23.95. · Full-time

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Job details

Pay: The hourly wage rate for this position is $23.95.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Supervisor Responsibilities

This job has supervisorial responsibilities.

Summary

The expectation of this position is that the employee performs their duties and responsibilities in an efficient and effective manner. Furthermore, the expectation is to perform these duties while working as a part of a team.

Essential Duties & Responsibilities:

Updates our MYSUITES online suite ordering platform, ensuring that all menu items are always up to date
Puts in requests and assists with the creations of new MYSUITES logins for each suite holder
Send out welcome emails to ALL suite holders upcoming games
Creates a digital training for new suites holders on how to use the MYSUITES portal
Confirms payment method for each suite holder for each game prior to the event
Comes up with new ways to upsell additional food and beverage offerings to the suite holders
Sends out email communication with clients on upcoming games to confirm their food and beverage specifications for each game
Creates and manages all Suite holder client profiles, ensuring all clients preferred specifications and requests are listed on their file
Works with our clients marketing team to come up with new ways to reach our suite clients
Sends out feedback surveys to all suite holders per game collecting and organizing all data received
Creates reports for the suites for the Premium Manager
Works with the Premium and Catering Admin to ensure the correct suite servers are assigned to the right suite per game
Creates binders for the suite servers ensuring all the client information the suite server needs for each suite is present
Creates suite digital menus per game and send it out to our tech team by the designated deadline
Creates labels for the suite’s food offerings for each game
Comes up with new ideas on how we can increase the suite experience for our suite guests
Liaise with Suite Holders, Back of House & game day staff to ensure Suite guests’ expectations are met

Aides with the hiring and training process of the suite servers, ensuring the staff on the suites team are the right fit and are trained correctly
Provides the Premium & Catering Admin with the suite tip report that needs to be paid out to the staff, ensuring all numbers are accurate
Ensure all binder information is filled out correctly per event
Responsible for flagging any issues with hours, tips, training, or other staff information with their manager
Follows up with any client on any outstanding payments for previous events, ensuring no payment is more than 30 days outstanding
Process food and beverage invoices and bills through our payment system, providing the guest a receipt, and updating our trackers with the appropriate information
Provides the Premium & Catering Admin with a closing end of night report for suite payments
Respond to any staff inquiries about pay discrepancies and any general questions that come up
Works with suite supervisor to ensure all suites are set up correctly based on our standard operating procedures and on each suite holder’s requests
Runs a pre-shift meeting with the assistance of the suite supervisor to provide information of the day to all the suite team working
Responsible for doing a final check prior to doors to ensure all suites are ready for service
Assists with the closing procedure to ensure that all suites are closed correctly and reset as per standard operating procedures
Occasionally will be asked to assist with checking in staff as is operationally required
Responsible for keeping good filling management, and assisting with the file management of the coordinators and managers on the team
Assist with FOH operations involved with the success of an event as delegated by the manager or coordinator
All other tasks as assigned by Premium Manager or Premium and Catering General Manager

Physical Demands/ Work Environment

Ability to lift and carry up to 40lbs.
Frequent periods of standing and walking
Outdoor venue subject to changing environmental conditions.
Frequent use of stairs.
Size of Stadium tends to involve higher physical demands on event days.
Sensory Attention: this environment is a noisy loud environment on event days.

Language Skills

English is the working language at this job location. Candidate must be able to understand, read, write, and speak English.
French is considered an asset; but is not mandatory.

Qualifications

Previous administrative experience considered an asset
Minimum of 2-year previous customer service experience
Minimum of 2-year previous hospitality experience
Must have completed high school or equivalent. Relevant work experience will be considered an asset.
Must be bondable, and pass an employer administered background check.
Must be able to demonstrate mathematical skills
Must possess a valid Smart Serve Certificate
Advance Food Safety Certification considered an asset
Knowledge of Microsoft Office (Word and Excel)
Knowledge of Adobe Product considered an asset
Must be able to multi-task
Must be able to work in a fast-paced environment
Must be able to work flexible shifts including nights, weekends, and holidays.

The hourly wage rate for this position is $23.95. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

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More about this job

Responsibilities

The Suite Coordinator manages suite ordering platforms, client profiles, and food and beverage specifications for events. They also oversee suite staff, handle administrative reporting, and ensure high-quality service standards are met during game days.

Requirements

Candidates must have at least two years of experience in customer service and hospitality, along with a high school diploma or equivalent. Proficiency in Microsoft Office and a valid Smart Serve Certificate are required, and the ability to work flexible shifts is essential.

Skills

Customer service
Hospitality management
Administrative support
Microsoft Office
Data entry
Event coordination
Team leadership
Communication
Multi-tasking
Mathematical skills
Food safety
Inventory management
Problem solving
Client relations
Staff training

Visa sponsorship

Not detected in the job text

Keywords

Suite Coordinator
Hospitality
Customer Service
Event Management
Administrative
Microsoft Word
Microsoft Excel
Smart Serve
Food Safety
Catering
Client Relations
Inventory Management
Reporting
Staff Training
Operations
Scheduling
Invoicing
Payment Processing
Front of House
Back of House

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