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Added 10 mins ago
WF
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
Whole Foods Market
Burnaby, BC
- Part-time
…Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support…
Added 10 mins ago
Customer service representative - Carrefour de l'Estrie
Groupe Mach
Sherbrooke, QC
The role is a part-time position for the holiday season (20 to 25 hours per week) and requires availability on weekdays, evenings, and weekends.
Added 10 mins ago
TG
Registered Practical Nurse (Part-time) - Delmanor West Village
Tridel Group of Companies
Toronto, ON
- Part-time
The flexibility to accommodate shift work and weekends.
Added 10 mins ago
Chocolate Sales Connoisseur,The Rise
Purdys Chocolatier
Vancouver, BC
This is a permanent part-time position that requires availability for all types of shifts (days, evenings, weekends, and holidays).
Added 10 mins ago
Supervisor
JD Sports / Livestock / Size?
Nanaimo, BC
…showcasing brands in a premium environment and stores remain a key part of the JD…
Added 10 mins ago
Heavy Duty/Automotive Journeyman
Calm Air Human Resources
Winnipeg, MB
Calm Air International is a regional airline serving the Northern part of Central Canada. From its main bases in Winnipeg, Thompson and Churchill, Manitoba, and Rankin Inlet, Nunavut, Calm…
Added 10 mins ago
Reservation CSA
Calm Air Human Resources
Winnipeg, MB
Calm Air International is a regional airline serving the Northern part of Central Canada. From its main bases in Winnipeg, Thompson and Churchill, Manitoba, and Rankin Inlet, Nunavut, Calm…
Added 10 mins ago
Gaming Attendant-DWC
Great Canadian Entertainment
Dawson Creek, BC
Chances Dawson Creek is currently looking for a vibrant Part Time Gaming Attendant. Under the direct supervision of the Operations Manager, this position is responsible for a variety of…
Added 25 mins ago
SH
Resident Assistant
Southern Health-Santé Sud
Carman, MB
- Full-time
Be part of the Southern Health-Santé Sud team, who is rooted in what matters most. Join a region that offers a lifestyle like no other – a safe, peaceful, beautiful, fulfilling life for you…
Added 25 mins ago
GC
Care Coordinator - HIV & HCV Programs
Gilbert Centre
Barrie, ON
- Full-time
Added 25 mins ago
MI
Service Technician - Dental Equipment (Vancouver Island)
Medline Industries, LP
Vancouver, BC · BC
- Full-time
Compensation is only one part of the Employee Value Proposition that Medline Canada offers our employees. As part of our mission, we offer one of the most competitive and engaging employee…
Added 25 mins ago
W
(CAN) Dairy Frozen Associate
Walmart
Saskatoon, SK
- Part-time
…department, and supporting stocking and sales activities. As part of the team, you help ensure fresh products are available and the department is always customer ready. This role is ideal…
Added 25 mins ago
W
(CAN) Stock Unloader Associate
Walmart
Edmonton, AB
- Part-time
…fast‑paced retail environment. In this role, you play a key part in keeping the store running smoothly by unloading trailers, processing merchandise, and moving pallets to the sales floor,…
Added 25 mins ago
LC
Cashier Part Time Day
Loblaw Companies Limited
Beaumont, AB
- Part-time
Flexibility to work a variety of hours which may include days, evenings, and weekends
Added 25 mins ago
LC
Cashier Part Time Day Greenlight Requisition
Loblaw Companies Limited
Dartmouth, NS
- Part-time
Flexibility to work a variety of hours which may include days, evenings, and weekends
Added 25 mins ago
LC
Personal Shopper Part Time Day
Loblaw Companies Limited
Oromocto, NB
- Part-time
Flexibility to work a variety of hours which may include days, evenings, nights, and weekends
Added 25 mins ago
LC
Meat Clerk Part Time Day Greenlight Requisition
Loblaw Companies Limited
Burlington, ON
- Part-time
Flexibility to work a variety hours which may include days, evenings, and weekends
Added 25 mins ago
LC
Salad Bar Clerk Part Time Day
Loblaw Companies Limited
Sudbury, ON
- Part-time
Flexibility to work a variety hours which may include days, evenings, and weekends
Added 25 mins ago
LC
Produce Clerk Part Time Afternoon
Loblaw Companies Limited
St. Stephen, NB
- Part-time
Flexibility to work a variety of departments and hours which may include days, evenings, and weekends
Added 25 mins ago
LC
Bakery InStore Clerk Part Time Day Greenlight Requisition
Loblaw Companies Limited
Gore Bay, ON
- Part-time
Flexibility to work a variety hours which may include days, evenings, and weekends
Added 40 mins ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Saskatoon, SK
- Full-time
…department, and supporting stocking and sales activities. As part of the team, you help ensure fresh products are available and the department is always customer ready. This role is ideal…
Added 40 mins ago
WC
(CAN) Grocery Associate
Walmart Canada
Saskatoon, SK
- Full-time
…well zoned, and supporting stocking and sales activities. As part of the team, you help ensure the store is always ready for customers and contribute to a positive, dependable shopping…
Added 40 mins ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Saskatoon, SK
- Full-time
…department, and supporting stocking and sales activities. As part of the team, you help ensure fresh products are available and the department is always customer ready. This role is ideal…
Added 40 mins ago
WC
(CAN) Grocery Associate
Walmart Canada
Saskatoon, SK
- Full-time
…well zoned, and supporting stocking and sales activities. As part of the team, you help ensure the store is always ready for customers and contribute to a positive, dependable shopping…
Added 40 mins ago
WC
Grocery Associate
Walmart Canada
ON · Simcoe, ON
- Full-time
…well zoned, and supporting stocking and sales activities. As part of the team, you help ensure the store is always ready for customers and contribute to a positive, dependable shopping…

Compass Canada

Suite Coordinator Full Time

Ottawa, ON, K1S 3W7, Canada

The hourly wage rate for this position is $23.95. · Full-time

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Job details

Pay: The hourly wage rate for this position is $23.95.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Supervisor Responsibilities

This job has supervisorial responsibilities.

Summary

The expectation of this position is that the employee performs their duties and responsibilities in an efficient and effective manner. Furthermore, the expectation is to perform these duties while working as a part of a team.

Essential Duties & Responsibilities:

Updates our MYSUITES online suite ordering platform, ensuring that all menu items are always up to date
Puts in requests and assists with the creations of new MYSUITES logins for each suite holder
Send out welcome emails to ALL suite holders upcoming games
Creates a digital training for new suites holders on how to use the MYSUITES portal
Confirms payment method for each suite holder for each game prior to the event
Comes up with new ways to upsell additional food and beverage offerings to the suite holders
Sends out email communication with clients on upcoming games to confirm their food and beverage specifications for each game
Creates and manages all Suite holder client profiles, ensuring all clients preferred specifications and requests are listed on their file
Works with our clients marketing team to come up with new ways to reach our suite clients
Sends out feedback surveys to all suite holders per game collecting and organizing all data received
Creates reports for the suites for the Premium Manager
Works with the Premium and Catering Admin to ensure the correct suite servers are assigned to the right suite per game
Creates binders for the suite servers ensuring all the client information the suite server needs for each suite is present
Creates suite digital menus per game and send it out to our tech team by the designated deadline
Creates labels for the suite’s food offerings for each game
Comes up with new ideas on how we can increase the suite experience for our suite guests
Liaise with Suite Holders, Back of House & game day staff to ensure Suite guests’ expectations are met

Aides with the hiring and training process of the suite servers, ensuring the staff on the suites team are the right fit and are trained correctly
Provides the Premium & Catering Admin with the suite tip report that needs to be paid out to the staff, ensuring all numbers are accurate
Ensure all binder information is filled out correctly per event
Responsible for flagging any issues with hours, tips, training, or other staff information with their manager
Follows up with any client on any outstanding payments for previous events, ensuring no payment is more than 30 days outstanding
Process food and beverage invoices and bills through our payment system, providing the guest a receipt, and updating our trackers with the appropriate information
Provides the Premium & Catering Admin with a closing end of night report for suite payments
Respond to any staff inquiries about pay discrepancies and any general questions that come up
Works with suite supervisor to ensure all suites are set up correctly based on our standard operating procedures and on each suite holder’s requests
Runs a pre-shift meeting with the assistance of the suite supervisor to provide information of the day to all the suite team working
Responsible for doing a final check prior to doors to ensure all suites are ready for service
Assists with the closing procedure to ensure that all suites are closed correctly and reset as per standard operating procedures
Occasionally will be asked to assist with checking in staff as is operationally required
Responsible for keeping good filling management, and assisting with the file management of the coordinators and managers on the team
Assist with FOH operations involved with the success of an event as delegated by the manager or coordinator
All other tasks as assigned by Premium Manager or Premium and Catering General Manager

Physical Demands/ Work Environment

Ability to lift and carry up to 40lbs.
Frequent periods of standing and walking
Outdoor venue subject to changing environmental conditions.
Frequent use of stairs.
Size of Stadium tends to involve higher physical demands on event days.
Sensory Attention: this environment is a noisy loud environment on event days.

Language Skills

English is the working language at this job location. Candidate must be able to understand, read, write, and speak English.
French is considered an asset; but is not mandatory.

Qualifications

Previous administrative experience considered an asset
Minimum of 2-year previous customer service experience
Minimum of 2-year previous hospitality experience
Must have completed high school or equivalent. Relevant work experience will be considered an asset.
Must be bondable, and pass an employer administered background check.
Must be able to demonstrate mathematical skills
Must possess a valid Smart Serve Certificate
Advance Food Safety Certification considered an asset
Knowledge of Microsoft Office (Word and Excel)
Knowledge of Adobe Product considered an asset
Must be able to multi-task
Must be able to work in a fast-paced environment
Must be able to work flexible shifts including nights, weekends, and holidays.

The hourly wage rate for this position is $23.95. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

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More about this job

Responsibilities

The Suite Coordinator manages suite ordering platforms, client profiles, and food and beverage specifications for events. They also oversee suite staff, handle administrative reporting, and ensure high-quality service standards are met during game days.

Requirements

Candidates must have at least two years of experience in customer service and hospitality, along with a high school diploma or equivalent. Proficiency in Microsoft Office and a valid Smart Serve Certificate are required, and the ability to work flexible shifts is essential.

Skills

Customer service
Hospitality management
Administrative support
Microsoft Office
Data entry
Event coordination
Team leadership
Communication
Multi-tasking
Mathematical skills
Food safety
Inventory management
Problem solving
Client relations
Staff training

Visa sponsorship

Not detected in the job text

Keywords

Suite Coordinator
Hospitality
Customer Service
Event Management
Administrative
Microsoft Word
Microsoft Excel
Smart Serve
Food Safety
Catering
Client Relations
Inventory Management
Reporting
Staff Training
Operations
Scheduling
Invoicing
Payment Processing
Front of House
Back of House

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