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Added 9 mins ago
NC
Infrastructure Analyst
NAV CANADA
Ottawa, ON
- Full-time
…with Technology Departments standards and procedures. Ensures service levels are…
Added 9 mins ago
Health Safety and Wellness Manager
Conestoga Meats
Breslau, ON
Added 9 mins ago
WA
Bilingual Sales & Reception Coordinator
WSA Americas
Ottawa, ON
- Full-time
We are seeking a Sales & Reception Coordinator (called "Client Care Coordinator" internally) to join our Client Care team! In this role, you will be responsible for administrative duties…
Added 9 mins ago
FH
Registered Nurse/Registered Psychiatric Nurse, Community Mental Health & Substance Use Services
Fraser Health
Surrey, BC
- Temporary
…including MH&SUS Physicians, Primary Care Providers (GP/NP), Team Coordinator, Clinical Nurse Educators, and other health care professionals/providers in the identification and resolution…
Added 10 mins ago
TU
Director, Hospitality Services (Hospitality Services)
Trent University
Peterborough, ON
- $128,095 to $142,327 CAD / year
- Full-time
The Director establishes multi-year priorities, service models, and financial strategies that advance student experience, food quality, affordability, inclusivity, sustainability, and…
Added 10 mins ago
IG
Transportation Coordinator
Insight Global
Calgary, AB
- Contract
Insight Global is seeking a (Night Shift) Transportation Coordinator to join one of our top retail client's Transportation team in Calgary, Alberta. This individual will serve as the…
Added 10 mins ago
NQ
Project Coordinator - Admin
Nord Quantique
Sherbrooke, QC
- Full-time
Benefits: Group insurance (including dental care), virtual care, lifestyle spending account (all available after 3 months of service)
Added 10 mins ago
GW
Bilingual Billing Coordinator
Gowling WLG
Ottawa, ON
- $49,000 to $74,100 CAD / year
- Full-time
We are looking for a Billing Coordinator to join our team. Working in a team environment our Billing Coordinator will perform a variety of clerical and accounting tasks, following…
Added 10 mins ago
K
Facilities Coordinator
Keilhauer
Toronto, ON · Greater Toronto Area, Canada
- $60,000 to $75,000 CAD / year
- Contract
FACILITIES & MAINTENANCE COORDINATOR (Maternity/Parental Leave Contract)
Added 10 mins ago
BS
Bilingual Customer Operations Coordinator
Bilingual Source
Vaughan, ON
- $50,000 to $60,000 CAD / year
- Full-time
Bilingual Customer Operations Coordinator (French and English Required)
Added 10 mins ago
SE
Aftermarket Parts Coordinator
Sherwood Electromotion Inc.
Concord, ON
- Full-time
The Parts Coordinator follows a structured workflow to manage customer inquiries, quotes, and orders effectively. This process includes steps such as receiving RFQs, processing quotes,…
Added 24 mins ago
MA
Customer / Guest Service Agent
Maintair Aviation
Windsor, ON
- Part-time
Customer Service Representatives (CSR’s) work under the direction of the Station Coordinator and/or Shift Leads and ensure passengers & customers are handled according to specific company…
Added 24 mins ago
BE
Parts & Service Coordinator
Battlefield Equipment Rentals
Fredericton, NB
- Full-time
As a key member of the Service team, the Parts & Service Coordinator plays a critical role in keeping equipment running, technicians supported, and customers informed while also…
Added 24 mins ago
BE
Rental Coordinator
Battlefield Equipment Rentals
Saint John, NB · St-John, NB
- Full-time
As a Rental Coordinator, you’ll be a key team member, helping to keep our operations running smoothly and our clients coming back for more.
Added 39 mins ago
UO
Co-op Coordinator
University of Guelph-Humber
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Full-time
Role Description The Co-op Coordinator is a full-time, on-site role located in the Greater Kitchener-Cambridge-Waterloo Metropolitan Area. This position is responsible for coordinating…
Added 39 mins ago
EI
Environmental Professional / Project Coordinator
Ecoventure Inc
AB · Edmonton, AB
- Full-time
…seeking an experienced Environmental Professional / Project Coordinator to support a large, complex industrial project in the Edmonton…
Added 39 mins ago
SR
Scheduling Coordinator
Staff Relief Healthcare Services Inc.
Toronto, ON · North York, ON
- Full-time
Staff Relief is seeking a motivated individual looking to help support our scheduling and customer service team.
Added 39 mins ago
CL
Stock Associate, Yorkville
Christian Louboutin
Toronto, ON
- Full-time
Partners with management or Boutique Coordinator to oversee after-sale service/ Care-and Repair process.
Added 39 mins ago
TT
Retail Store Coordinator Full Time Winners - Brentwood Commons
The TJX Companies, Inc.
Lloydminster, AB
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 39 mins ago
TI
Resource Coordinator
Tacten Industrial Inc
Fort McMurray, AB
- Full-time
Tacten is actively seeking a full-time Resource Coordinator to support projects within the Fort McMurray, AB region.
Added 39 mins ago
Client Service Coordinator On Call
Bayshore
Chatham-Kent, ON
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 39 mins ago
Office Clerk
Ricoh
Toronto, ON
�· Provides courier service for the pickup and delivery of mail and copy jobs, on campus and offsite.
Added 39 mins ago
Home Care Attendant
Winnipeg Regional Health Authority
Winkler, MB
Under the direction of the Resource Coordinator - Home Care, the Home Care Attendant (HCA) functions as a member of the Home Care team and is responsible for the provision of personal care…
Added 39 mins ago
Home Care Attendant
Winnipeg Regional Health Authority
Winkler, MB
Under the direction of the Resource Coordinator - Home Care, the Home Care Attendant (HCA) functions as a member of the Home Care team and is responsible for the provision of personal care…
Added 39 mins ago
Cook - Cuisinier(ère)
Winnipeg Regional Health Authority
St. Claude, MB
Under the direction of the Manager - Nutrition & Food Services, Site Coordinator or Supervisor - Nutrition & Food Services, Manager ‐ Support Services or Designate, the Cook 1 is…

Compass Canada

Suite Coordinator Full Time

Ottawa, ON, K1S 3W7, Canada

The hourly wage rate for this position is $23.95. · Full-time

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Job details

Pay: The hourly wage rate for this position is $23.95.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Supervisor Responsibilities

This job has supervisorial responsibilities.

Summary

The expectation of this position is that the employee performs their duties and responsibilities in an efficient and effective manner. Furthermore, the expectation is to perform these duties while working as a part of a team.

Essential Duties & Responsibilities:

Updates our MYSUITES online suite ordering platform, ensuring that all menu items are always up to date
Puts in requests and assists with the creations of new MYSUITES logins for each suite holder
Send out welcome emails to ALL suite holders upcoming games
Creates a digital training for new suites holders on how to use the MYSUITES portal
Confirms payment method for each suite holder for each game prior to the event
Comes up with new ways to upsell additional food and beverage offerings to the suite holders
Sends out email communication with clients on upcoming games to confirm their food and beverage specifications for each game
Creates and manages all Suite holder client profiles, ensuring all clients preferred specifications and requests are listed on their file
Works with our clients marketing team to come up with new ways to reach our suite clients
Sends out feedback surveys to all suite holders per game collecting and organizing all data received
Creates reports for the suites for the Premium Manager
Works with the Premium and Catering Admin to ensure the correct suite servers are assigned to the right suite per game
Creates binders for the suite servers ensuring all the client information the suite server needs for each suite is present
Creates suite digital menus per game and send it out to our tech team by the designated deadline
Creates labels for the suite’s food offerings for each game
Comes up with new ideas on how we can increase the suite experience for our suite guests
Liaise with Suite Holders, Back of House & game day staff to ensure Suite guests’ expectations are met

Aides with the hiring and training process of the suite servers, ensuring the staff on the suites team are the right fit and are trained correctly
Provides the Premium & Catering Admin with the suite tip report that needs to be paid out to the staff, ensuring all numbers are accurate
Ensure all binder information is filled out correctly per event
Responsible for flagging any issues with hours, tips, training, or other staff information with their manager
Follows up with any client on any outstanding payments for previous events, ensuring no payment is more than 30 days outstanding
Process food and beverage invoices and bills through our payment system, providing the guest a receipt, and updating our trackers with the appropriate information
Provides the Premium & Catering Admin with a closing end of night report for suite payments
Respond to any staff inquiries about pay discrepancies and any general questions that come up
Works with suite supervisor to ensure all suites are set up correctly based on our standard operating procedures and on each suite holder’s requests
Runs a pre-shift meeting with the assistance of the suite supervisor to provide information of the day to all the suite team working
Responsible for doing a final check prior to doors to ensure all suites are ready for service
Assists with the closing procedure to ensure that all suites are closed correctly and reset as per standard operating procedures
Occasionally will be asked to assist with checking in staff as is operationally required
Responsible for keeping good filling management, and assisting with the file management of the coordinators and managers on the team
Assist with FOH operations involved with the success of an event as delegated by the manager or coordinator
All other tasks as assigned by Premium Manager or Premium and Catering General Manager

Physical Demands/ Work Environment

Ability to lift and carry up to 40lbs.
Frequent periods of standing and walking
Outdoor venue subject to changing environmental conditions.
Frequent use of stairs.
Size of Stadium tends to involve higher physical demands on event days.
Sensory Attention: this environment is a noisy loud environment on event days.

Language Skills

English is the working language at this job location. Candidate must be able to understand, read, write, and speak English.
French is considered an asset; but is not mandatory.

Qualifications

Previous administrative experience considered an asset
Minimum of 2-year previous customer service experience
Minimum of 2-year previous hospitality experience
Must have completed high school or equivalent. Relevant work experience will be considered an asset.
Must be bondable, and pass an employer administered background check.
Must be able to demonstrate mathematical skills
Must possess a valid Smart Serve Certificate
Advance Food Safety Certification considered an asset
Knowledge of Microsoft Office (Word and Excel)
Knowledge of Adobe Product considered an asset
Must be able to multi-task
Must be able to work in a fast-paced environment
Must be able to work flexible shifts including nights, weekends, and holidays.

The hourly wage rate for this position is $23.95. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

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More about this job

Responsibilities

The Suite Coordinator manages suite ordering platforms, client profiles, and food and beverage specifications for events. They also oversee suite staff, handle administrative reporting, and ensure high-quality service standards are met during game days.

Requirements

Candidates must have at least two years of experience in customer service and hospitality, along with a high school diploma or equivalent. Proficiency in Microsoft Office and a valid Smart Serve Certificate are required, and the ability to work flexible shifts is essential.

Skills

Customer service
Hospitality management
Administrative support
Microsoft Office
Data entry
Event coordination
Team leadership
Communication
Multi-tasking
Mathematical skills
Food safety
Inventory management
Problem solving
Client relations
Staff training

Visa sponsorship

Not detected in the job text

Keywords

Suite Coordinator
Hospitality
Customer Service
Event Management
Administrative
Microsoft Word
Microsoft Excel
Smart Serve
Food Safety
Catering
Client Relations
Inventory Management
Reporting
Staff Training
Operations
Scheduling
Invoicing
Payment Processing
Front of House
Back of House

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