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Compass Communities

Property Manager

Puslinch, ON, Canada

Pay: $55,000 to $70,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Sep 3, 2026

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Original job description

About Compass Communities

With coast-to-coast communities and over 12,000 home sites, Compass is one of Canada’s largest land lease housing companies, operating over 70 residential communities in 8 provinces. We offer attainable home ownership that prioritizes residents’ needs, creating communities with better services, management, and facilities.

Visit www.compasscommunities.ca for more information.

Role Summary

Reporting to the Regional Manager, the Property Manager oversees operations, staffing, planning and resident relations at our residential land lease communities. They are a proactive self-starter who thrives in a fast-paced and changing environment and can think like an investor to promote profitability. This role is a combination of property and people management, with a focus on delivering exceptional customer service and fostering a positive community environment. They act as the primary contact for residents and staff, ensuring a safe, welcoming, and well-maintained environment.

This position will be fully on site.

Core Responsibilities

Customer Relations

Act as the primary point of contact for residents. This includes addressing concerns, resolving complaints, and creating a positive, customer-friendly environment;
Train staff to deliver exceptional service and build strong brand recognition;
Ensure a safe and enjoyable environment for residents and employees;
Conduct regular property tours and address customer concerns promptly.

Personnel Management

Manage, train, and supervise on-site administrative and maintenance staff;
Be a positive role model that leads by example;
Manage recruitment, training, performance evaluations, and disciplinary actions;
Ensure adherence to company policies and budgeted wage costs;
Maintain staffing levels and oversee employee scheduling and leave.

Community Operations

Conduct regular property tours to ensure the community is well-maintained and safe for residents and staff. This also involves implementing community policies and procedures;
Foster a customer-friendly, team-based work environment;
Promote operational efficiency and support company policies;
Attend regional meetings and maintain positive relationships with stakeholders;
Collaborate with Compass’s corporate and regional teams and ensure business plans are implemented to achieve financial goals;
Procure goods and services from vendors in accordance with company procedures;
Coordinate with contractors and vendors for timely project completion;
Inspect infrastructure and common areas for safety and maintenance;
Oversee home moves and fire safety compliance.

Financial Management

Oversee the community's financial health by managing operational and capital improvement budgets, tracking all financial transactions, and processing payroll;
Contribute to the preparation of operating and capital budgets;
Ensure accurate financial reporting and payroll processing;
Manage procurement and petty cash;
Maximize collections efficiency.

Health & Safety

Ensure safe operations and facility maintenance;
Enforce safety procedures and equipment usage;
Report hazards and incidents per company policy.

Tenant & Resident Relations

Manage leases, rent payments, deferrals, and terminations;
Address resident concerns and distribute notices;
Attend regulatory hearings;
Conduct new tenant interviews;
Organize community events;
Assist with the marketing to potential residents and conducting sales/rental tours of community-owned homes.

Required Skills & Experience

Minimum 5 years of relevant experience; a background in property management is preferred. Hospitality or other customer-focused business experience will be considered;
Strong leadership, decision-making, and interpersonal skills;
Experience managing budgets, staff, and resident relations;
Excellent interpersonal and communication skills to effectively interact with a diverse group of people;
Strong organizational, time management, and problem-solving abilities;
Proficiency in common computer software, such as Microsoft Word, Excel, and Outlook.

Why Join Compass?

Be part of the solution to Canada’s housing challenge, creating affordable and vibrant communities.
Join a leading national company in a unique and growing industry.
Make a positive daily impact in your community.

This job is a newly created role, introduced to support our continued growth and evolving business/operational needs.

The expected annualized base salary range for this role is $55,000-$70,000.

Based on the position, Compass Communities offers a competitive compensation package in addition to the base pay, which may include a performance-based bonus incentive, comprehensive health & dental benefits, group RRSP matching program, and generous paid time off.

The actual salary offered will take into consideration a number of factors including, but not limited to, the individual’s skill, experience, education and training and the market compensation of the role.

We value a wide range of experiences on our team. If your skills don’t fully align with the listed qualifications or salary range, we still encourage you to apply – you may be a great fit for this role or other roles at Compass. Applicants may also be considered for alternative positions within the organization if their qualifications and experience align more closely with those available roles.

Our people are what makes us different. At Compass, we are committed to workplace diversity and inclusion within our organization; therefore, we encourage all qualified persons from all backgrounds to apply. Accommodations are available, upon request, to all applicants with disabilities throughout our hiring process. Successful applicants will also be subject to a background check.

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More about this job

Responsibilities

The Property Manager oversees daily operations, staffing, and resident relations at residential land lease communities. They are responsible for maintaining property standards, managing budgets, and ensuring a safe, customer-focused environment.

Requirements

Candidates must have a minimum of 5 years of relevant experience, preferably in property management or hospitality. Strong leadership, financial management, and communication skills are required to effectively manage staff and community operations.

Skills

Property management
Leadership
Budget management
Staff supervision
Customer service
Conflict resolution
Financial reporting
Payroll processing
Vendor management
Health and safety compliance
Lease management
Microsoft Word
Microsoft Excel
Microsoft Outlook
Problem-solving
Time management

Benefits

Performance-based bonus incentive
Comprehensive health & dental benefits
Group RRSP matching program
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Land Lease
Operations Management
Budgeting
Capital Improvement
Payroll
Procurement
Vendor Relations
Lease Administration
Regulatory Compliance
Fire Safety
Customer Relations
Staff Recruitment
Performance Evaluation
Microsoft Office
Community Management
Financial Reporting
Infrastructure Maintenance
Marketing
Sales

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