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Added 1 hour ago
Traffic Engineer (East), Pacific Link (Contract)
Trans Mountain
Calgary, AB
Added 2 hours ago
BC
Director, Communications and Engagement – Redevelopment Projects
Brant Community Healthcare System
Brantford, ON
- Full-time
…President, Strategy, Quality, Risk and Communications, the Director, Communications and Engagement – Redevelopment Projects provides strategic direction for all communications, interest…
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Major Gifts Officer
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Calgary, AB
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IH
Executive Director | Clinical Operations
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- Full-time
The Executive Director is a member of the Clinical Operations Leadership Team and is accountable to the Chief Operating Officer for the planning, delivery, and evaluation of clinical…
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PM
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President & CEO
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Represent the organization as a senior ambassador, strengthening its reputation within the Canadian wine industry and broader business community.
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CC
Regional Manager
Compass Communities
Duncan, BC · West Kelowna, BC
- $80,000 to $90,000 CAD / year
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Added 6 hours ago
RM
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Kawartha Lakes, ON · Lindsay, ON
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Reporting to the Director of Human Resources, the HR/LR Consultant will provide guidance and support to managers and other Human Resources staff on employment and labour relations matters.…
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Chief Operating Officer
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- $203,000 to $243,000 CAD / year
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…Indigenous Justice Centres across the province, while supporting the Director responsible for day-to-day operational leadership and service…
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RM
Manager, Human Resources
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Manager, Project Controls, Technical Services, Pacific Link
Trans Mountain
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Executive Director (ED - LTC) Long Term Care
RhynoCare
Hamilton, ON
- $105,000 to $125,000 CAD / year
- Contract
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Added 7 hours ago
Director of Marketing and Loyalty
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Vancouver, BC
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Director, Community Partnerships
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Compass Communities

Regional Manager

Duncan, BC, Canada
West Kelowna, BC, Canada

$80,000 to $90,000 CAD / year

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Job details

Pay: $80,000 to $90,000 CAD / year
Posting language: English
Posted: Oct 9, 2026

Original job description

About Compass Communities

With coast-to-coast communities and over 12,000 home sites, Compass is one of Canada’s largest land lease housing companies, operating over 70 residential communities in 8 provinces. We offer attainable home ownership that prioritizes residents’ needs, creating communities with better services, management, and facilities.

Visit www.compasscommunities.ca for more information.

Role Summary

Reporting to the Director, Operations, a Compass Communities Regional Manager oversees the performance and operations of a portfolio of residential communities within a geographic area. The role includes significant leadership responsibilities, balancing high-level financial strategy with on-the-ground team coaching and resident satisfaction, providing guidance and mentorship to Community Managers.

Core Responsibilities

Leadership and team management

Provide coaching, guidance, and direction to Community Managers and their on-site teams across the region;
Ensure that all properties within the region are appropriately staffed and trained to deliver exceptional customer service and operational efficiency;
Conduct regular meetings with direct reports and visit properties regularly to ensure company policies are implemented and standards are met;
Lead the recruitment, training, and professional development of property management staff;
Promote a positive, high-performance culture that emphasizes exceptional customer service and tenant relations;
Approve hiring and termination of all community level staff in conjunction with HR;
Conduct annual performance review evaluations and recommend compensation adjustments for community level staff; coach and accurately appraise performance.

Operational oversight

Ensure the smooth functioning and high performance of all properties in the regional portfolio;
Coordinate with corporate support partners such as Finance, Marketing and People & Culture to ensure teams in the field have the necessary tools and resources;
Manage rent collection and delinquency across all regional properties, ensuring compliance with relevant legislation;
Oversee major capital improvement projects within the region.
Drive profitability by developing and executing regional marketing and leasing strategies;
Ensure all properties meet Compass’s standards for maintenance, occupancy, and resident satisfaction;
Approve the selection of all contractual services for assigned properties;
Available for after-hours emergencies and other activities as necessary.

Financial management

In collaboration with corporate support functions, prepare, monitor, and manage the annual operating and capital budgets for the region;

Analyze financial reports and key performance indicators to identify opportunities for improvement and ensure financial targets are met;
Control income and expense categories of portfolio;
Develop annual occupancy and lease-up projections; and implement programs to achieve them;
Maintain accurate rent rolls in conjunction with Community managers.
Ensure timely collection of rent at each community in conjunction with Community Managers;
Assist in preparation of development and acquisition pro-forma budgets as requested.

Stakeholder relations

Develop and maintain strong relationships with residents, community leaders, and government stakeholders;
Work with and support Community Managers in matters related to resident relations and complaints, ensuring they are addressed promptly and effectively;
Ensure residents receive a high level of service through proactive communication and responsive service, consistent with Compass values;
Regularly review resident feedback to identify areas for improvement;
Respond to resident complaints in conjunction with Community Managers;
Work with Community Managers to develop effective resident relation activities;
Ensure residents receive a high level of service consistent with Compass values.

Required Skills and Experience

Minimum 5+ years of relevant experience in property management, with experience leading multiple teams required; experience in hospitality or a related industry is considered an asset;
Post-secondary degree in a related field is considered an asset but not a prerequisite;
Excellent interpersonal, customer service, and communication skills, with the ability to build positive relationships and interact effectively with a diverse range of people;
Demonstrated ability to manage large budgets and drive financial performance;
Excellent problem-solving and decision-making abilities;
Valid driver’s license and regular access to a reliable vehicle to travel to assigned portfolio;
Demonstrated experience in managing teams and overseeing personnel.
Bilingual (English/French) is an asset.

Our people are what makes us different. At Compass, we are committed to workplace diversity and inclusion within our organization; therefore, we encourage all qualified persons from all backgrounds to apply. Accommodations are available, upon request, to all applicants with disabilities throughout our hiring process. Successful applicants will also be subject to a background check.

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More about this job

Responsibilities

The Regional Manager oversees the operational and financial performance of a portfolio of residential communities. They provide leadership, coaching, and mentorship to on-site teams while ensuring high standards of resident satisfaction and property maintenance.

Requirements

Candidates must have at least 5 years of relevant property management experience with a proven track record of leading multiple teams. A valid driver's license and access to a reliable vehicle are required for regional travel.

Skills

Property management
Team leadership
Financial management
Budgeting
Customer service
Staff coaching
Performance management
Rent collection
Capital improvement
Marketing strategy
Leasing
Stakeholder relations
Problem-solving
Decision-making
Communication skills

Visa sponsorship

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Keywords

Property Management
Regional Manager
Budgeting
Financial Reporting
KPIs
Capital Improvements
Leasing
Marketing
Rent Collection
Team Coaching
Performance Reviews
Customer Service
Stakeholder Management
Residential Communities
Operations Management
Compliance
Recruitment
Training
Strategic Planning
Hospitality

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