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Added 1 min ago
NA
Project Coordinator
North America Construction (1993) Ltd. - NAC Constructors Ltd.
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- Full-time
Added 1 min ago
LC
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Added 16 mins ago
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NS
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The Research Coordinator (non-clinical) coordinates research projects within Nova Scotia Health. This coordination includes the administration of the study/clinical trial, care for t
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Research Coordinator Non-Clinical - Department of Research
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…projects within Nova Scotia Health. This coordination includes the administration of the study/clinical trial, care for the subjects participating in the study and the…
Added 31 mins ago
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Added 31 mins ago
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…accurate records, and assisting with reporting and general finance…
Added 46 mins ago
C/
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Added 46 mins ago
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Hiring Agency/Seniority Unit: Administration Dept / Administration-Managerial

Compass Group Canada

Assistant Manager

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum 2 years of supervisory or management experience in food services or hospitality.
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Summary

The Assistant Manager, supports the Unit Manager in overseeing the daily operations of food service locations. This role is responsible for ensuring exceptional customer service, maintaining food safety and sanitation standards, supporting team development, and driving operational and financial performance. The Assistant Manager helps lead frontline staff while ensuring compliance with company policies and regulatory requirements.

Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence-based tools may be used at certain stages of the recruitment and applicant screening process.

Job Requirements

Assist in the day-to-day management of food service operations.
Ensure food quality, presentation, and service standards are consistently met.
Monitor inventory levels and assist with ordering supplies and products.
Support the implementation of company programs, promotions, and initiatives.
Address operational issues and resolve customer concerns promptly.
Supervise and support frontline employees during shifts.
Assist with recruitment, onboarding, and training of new team members.
Provide coaching, feedback, and performance management support.
Promote employee engagement and foster a positive work environment.
Lead shifts and act as manager-on-duty when required.
Create and maintain employee schedules to ensure adequate staffing levels.
Manage labor costs through effective scheduling practices.
Review timecards and assist with payroll administration.
Monitor attendance and address scheduling concerns
Ensure customers receive friendly, efficient, and professional service.
Address customer feedback and implement service recovery strategies when needed.

Qualifications

Minimum 2 years of supervisory or management experience in food services or hospitality.
Demonstrated leadership experience managing and developing teams.
Strong customer service orientation with a passion for creating exceptional customer experiences.
Excellent organizational, communication, interpersonal, and conflict-resolution skills.
Experience with inventory management, cash handling, labour scheduling, and financial reporting.
Proficient in Microsoft Office (Word, Excel, Outlook) and point-of-sale systems.
Ability to work in a fast-paced environment while managing multiple priorities.
Ability to stand for extended periods and lift or carry up to 25 pounds throughout the workday.
Flexible availability, including early mornings, evenings, weekends, and holidays.

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More about this job

Responsibilities

Support the Unit Manager in running daily food service operations, maintaining food quality, service, safety, and sanitation standards, and resolving operational or customer concerns. Supervise and develop frontline employees, manage shift coverage and scheduling, support inventory and payroll processes, and contribute to operational and financial performance.

Requirements

Requires at least two years of supervisory or management experience in food service or hospitality, with demonstrated ability to lead and develop teams. Candidates should have strong customer service, communication, organization, and conflict-resolution skills; experience with inventory, cash handling, labor scheduling, and financial reporting; and proficiency with Microsoft Office and point-of-sale systems.

Skills

Food Service Operations
Team Leadership
Customer Service
Food Safety
Sanitation
Inventory Management
Ordering Supplies
Employee Recruitment
Onboarding
Training and Coaching
Performance Management
Employee Scheduling
Labor Cost Management
Payroll Administration
Cash Handling
Financial Reporting

Visa sponsorship

Not detected in the job text

Keywords

Food Service Operations
Food Quality
Food Presentation
Customer Service
Food Safety
Sanitation
Inventory Management
Supply Ordering
Company Programs
Promotions
Operational Issue Resolution
Customer Concern Resolution
Frontline Supervision
Recruitment
Onboarding
Employee Training
Coaching
Performance Management
Employee Engagement
Shift Leadership
Manager On Duty
Employee Scheduling
Labor Cost Management
Timecard Review
Payroll Administration
Attendance Management
Service Recovery
Cash Handling
Financial Reporting
Microsoft Office

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