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Compass Group Canada

Assistant Manager of Support Services (6-Month Contract)

St. John's, NL, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Location: Glenbrook Lodge, St John's, NL

If You Were To Come On Board As One Of Our Assistant Manager Of Support Services, We’d Ask You To Do The Following For Us

Manage the staff and day to day operation to ensure all contractual service levels are met and maintained in all areas including administration, staffing/scheduling, client/customer relations, production and knowledge of healthcare systems for all aspects of the Food, Housekeeping, and Laundry.
Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner
Human Resource and Labour Relations management including complete administrative and personnel files, collective agreement, hiring, training and discipline
Maintain appropriate budgetary, cost and inventory controls
Develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; working with the Recreation department, to develop and assist in the implementation of special events; facilitating ongoing communication with all stakeholders in the site including administration, nursing, residents and their families
Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits
Assist with menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained for both quality and quantity of all meals and snacks
Implement and control a Food Safety Plan as well as HACCP, WHMIS, and all Workplace regulations for a safe work place.

Think you have what it takes to be our Assistant Manager of Support Services? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

Minimum two years previous Management experience or equivalent supervisory role in a long term healthcare setting
Excellent leadership ability and customer service skills
Excellent verbal and written communication skills
Proficient with MS Office applications including Word, Excel and Power Point
Must have nutritional management certificate or willingness to enroll in course.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage staff and daily operations across food, housekeeping, and laundry services, ensuring contractual service levels, accurate financial reporting, effective labor relations, and budget and inventory controls. Maintain quality assurance and food safety programs, oversee menu and meal standards, and work with residents, families, and site stakeholders to support resident preferences and special events.

Requirements

Requires at least two years of management or equivalent supervisory experience in a long-term healthcare setting, along with strong leadership, customer service, and verbal and written communication skills. Candidates must be proficient in Microsoft Office and have a nutritional management certificate or be willing to enroll in the course.

Skills

Staff Management
Scheduling
Customer Service
Financial Reporting
Payroll
Human Resources Management
Labor Relations
Budget Management
Cost Control
Inventory Control
Quality Assurance
Menu Management
Food Production
Food Safety
HACCP
WHMIS

Visa sponsorship

Not detected in the job text

Keywords

Long-Term Healthcare
Food Services
Housekeeping
Laundry Services
Staffing
Scheduling
Client Relations
Customer Relations
Financial Reporting
Payroll
Labor Relations
Collective Agreement
Hiring
Training
Discipline
Budgetary Controls
Cost Controls
Inventory Controls
Resident Preferences
Special Events
Quality Assurance
Menu Management
Food Cost Controls
Food Production
Food Safety Plan
HACCP
WHMIS
Workplace Safety
Microsoft Word
Microsoft Excel

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Work requirements

Jobs in Canada