Assistant Manager of Support Services (6-Month Contract)
- St. John's, NL, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
If You Were To Come On Board As One Of Our Assistant Manager Of Support Services, We’d Ask You To Do The Following For Us
- Manage the staff and day to day operation to ensure all contractual service levels are met and maintained in all areas including administration, staffing/scheduling, client/customer relations, production and knowledge of healthcare systems for all aspects of the Food, Housekeeping, and Laundry.
- Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner
- Human Resource and Labour Relations management including complete administrative and personnel files, collective agreement, hiring, training and discipline
- Maintain appropriate budgetary, cost and inventory controls
- Develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; working with the Recreation department, to develop and assist in the implementation of special events; facilitating ongoing communication with all stakeholders in the site including administration, nursing, residents and their families
- Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits
- Assist with menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained for both quality and quantity of all meals and snacks
- Implement and control a Food Safety Plan as well as HACCP, WHMIS, and all Workplace regulations for a safe work place.
- Minimum two years previous Management experience or equivalent supervisory role in a long term healthcare setting
- Excellent leadership ability and customer service skills
- Excellent verbal and written communication skills
- Proficient with MS Office applications including Word, Excel and Power Point
- Must have nutritional management certificate or willingness to enroll in course.
More about this job
Responsibilities
Manage staff and daily operations across food, housekeeping, and laundry services, ensuring contractual service levels, accurate financial reporting, effective labor relations, and budget and inventory controls. Maintain quality assurance and food safety programs, oversee menu and meal standards, and work with residents, families, and site stakeholders to support resident preferences and special events.
Requirements
Requires at least two years of management or equivalent supervisory experience in a long-term healthcare setting, along with strong leadership, customer service, and verbal and written communication skills. Candidates must be proficient in Microsoft Office and have a nutritional management certificate or be willing to enroll in the course.
Skills
- Staff Management
- Scheduling
- Customer Service
- Financial Reporting
- Payroll
- Human Resources Management
- Labor Relations
- Budget Management
- Cost Control
- Inventory Control
- Quality Assurance
- Menu Management
- Food Production
- Food Safety
- HACCP
- WHMIS
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Food & Beverage
- Healthcare
- Human Resources
- Security & Safety
Keywords
- Long-Term Healthcare
- Food Services
- Housekeeping
- Laundry Services
- Staffing
- Scheduling
- Client Relations
- Customer Relations
- Financial Reporting
- Payroll
- Labor Relations
- Collective Agreement
- Hiring
- Training
- Discipline
- Budgetary Controls
- Cost Controls
- Inventory Controls
- Resident Preferences
- Special Events
- Quality Assurance
- Menu Management
- Food Cost Controls
- Food Production
- Food Safety Plan
- HACCP
- WHMIS
- Workplace Safety
- Microsoft Word
- Microsoft Excel