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Compass Group Canada

Assistant Manager of Support Services (6-Month Contract)

St. John's, NL, Canada
Greater St. John's Metropolitan Area, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Location: Glenbrook Lodge, St John’s, NL

If You Were To Come On Board As One Of Our Assistant Manager Of Support Services, We’d Ask You To Do The Following For Us

Manage the staff and day to day operation to ensure all contractual service levels are met and maintained in all areas including administration, staffing/scheduling, client/customer relations, production and knowledge of healthcare systems for all aspects of the Food, Housekeeping, and Laundry.
Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner
Human Resource and Labour Relations management including complete administrative and personnel files, collective agreement, hiring, training and discipline
Maintain appropriate budgetary, cost and inventory controls
Develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; working with the Recreation department, to develop and assist in the implementation of special events; facilitating ongoing communication with all stakeholders in the site including administration, nursing, residents and their families
Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits
Assist with menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained for both quality and quantity of all meals and snacks
Implement and control a Food Safety Plan as well as HACCP, WHMIS, and all Workplace regulations for a safe work place.

Think you have what it takes to be our Assistant Manager of Support Services? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

Minimum two years previous Management experience or equivalent supervisory role in a long term healthcare setting
Excellent leadership ability and customer service skills
Excellent verbal and written communication skills
Proficient with MS Office applications including Word, Excel and Power Point
Must have nutritional management certificate or willingness to enroll in course.

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.

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More about this job

Responsibilities

Manage daily food, housekeeping, and laundry operations, including staffing, client relations, financial reporting, budgets, inventory, and personnel matters. Maintain quality assurance and food safety programs, oversee menu and meal standards, and coordinate with residents, families, site stakeholders, and the Recreation department.

Requirements

Requires at least two years of management or equivalent supervisory experience in a long-term healthcare setting, along with leadership, customer service, and strong written and verbal communication skills. Applicants must be proficient with Microsoft Word, Excel, and PowerPoint, and have a nutritional management certificate or be willing to enroll in the course.

Skills

Staff Management
Operations Management
Staffing and Scheduling
Customer Service
Financial Reporting
Human Resources Management
Labour Relations
Budgetary Control
Inventory Control
Quality Assurance
Menu Management
Food Cost Control
Food Safety
HACCP
WHMIS
Microsoft Office

Benefits

Health Benefits
Vision Coverage
Dental Coverage
Mental Health and Wellness Resources
Employment Assistance Program
Learning and Career Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Food Services
Housekeeping
Laundry
Long-Term Healthcare
Staffing and Scheduling
Client Relations
Financial Reporting
Payroll
Human Resources
Labour Relations
Collective Agreement
Hiring
Training
Discipline
Budgetary Controls
Cost Controls
Inventory Controls
Resident Preferences
Quality Assurance
Audits
Menu Management
Food Production
Food Safety Plan
HACCP
WHMIS
Workplace Safety
Microsoft Word
Microsoft Excel
Microsoft PowerPoint

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Work requirements

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