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Added 2 mins ago
NB
SME Account Manager, Business Flex
National Bank of Canada
Saskatoon, SK
- Full-time
A career as an SME Account Manager at Business Flex means being part of a dynamic team surrounded by experts. It also means taking responsibility of business clients who contact Business…
Added 13 mins ago
Air Attack Officer
Natural Resources and Indigenous Futures
Winnipeg, MB
Diploma in an approved Natural Resource Management program, or an equivalent combination of education, training and experience may be considered.
Added 17 mins ago
KD
Customer Accounts Specialist
Keurig Dr Pepper
Mississauga, ON
- $57,100 to $70,000 CAD / year
- Full-time
Actual placement within the compensation range may vary depending on experience, skills, and other factors. Annual bonus based on performance and eligibility. Benefits, subject to…
Added 17 mins ago
S
Asset Protection Partner
sephora.com
Toronto, ON
- $25 to $30 CAD / hour
- Full-time
…performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay…
Added 17 mins ago
EL
Store Manager - Le Labo- Full time - Vancouver, CA
Estée Lauder Companies
Vancouver, BC
- Full-time
…$78,000.00. Exact hourly rate depends on several factors such as experience, skills, education, and budget. Hourly range may vary based on geographic location. In addition to base salary,…
Added 17 mins ago
UO
Administrative Coordinator
University of British Columbia
Williams Lake, BC · BOFF | Alex Fraser Research Forest (AFRFT)
- $4,756.11 to $5,802.73 CAD / month
- Part-time
…support to AFRF research station and works closely with the Site Manager to support the effective operation of facilities, programs, events, and site activities. The role coordinates…
Added 31 mins ago
NB
Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular…
Added 31 mins ago
NS
Assistant Manager - Continuing Care Nursing
Nova Scotia Health Authority
Port Hawkesbury, NS
- Full-time
Reporting to the Home Care Nursing Services Manager, the Assistant Manager supports the work of the manager and the Continuing Care Nursing program. Key responsibilities include leadership,…
Added 31 mins ago
HB
Human Resources Manager
HSS Business Solutions
Fredericton, NB
- $80,000 to $93,000 CAD / year
- Full-time
Broad, hands-on HR expertise across employee relations, recruitment, performance management, manager coaching, and organizational development.
Added 31 mins ago
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Marketing Administrator
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Barrie, ON
- Full-time
Employee & Family Assistance Program for mental health and well-being (EAP)
Added 31 mins ago
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Advisor, Water and Wastewater Strategic Infrastructure Planning
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Brampton, ON
- Contract
Reports to: Manager, Water & Wastewater Asset Management
Added 31 mins ago
YC
CUPE 2331 Temporary Specialized Educational Intervenor - Area North and West
York Catholic District School Board
Aurora, ON
- Temporary
…Article 8.01e of the CUPE 2331 Collective Agreement, upon the Manager of Human Resources becoming aware of the return to work of the permanent employee, supply employees placed into long…
Added 31 mins ago
NS
Manager - Public Health Early Years
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Dartmouth, NS
- Full-time
Reporting to the Director, Public Health, and working closely with the zone Public Health management team, the Manager is responsible for anticipating and planning the Public Health…
Added 31 mins ago
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- Full-time
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Added 32 mins ago
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- Full-time
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Added 32 mins ago
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Added 32 mins ago
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FY27 Intern - Camera HW ASIC Verification Intern - Canada (12 or 16 months)
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…visibility to your project and team, receive support from your manager, and have access to the entire Qualcomm employee community to ensure your success. To round out your internship, we…
Added 32 mins ago
Assistant Manager
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Toronto, ON · Etobicoke, ON
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage…
Added 32 mins ago
Assistant Manager
EssilorLuxottica Group
Mississauga, ON
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage…

Compass Group Canada

Assistant Manager, SFU Starbucks West Mall, Burnaby

Burnaby, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: Minimum 2 years of supervisory or management experience in food services or hospitality;
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary

The Assistant Manager supports the Unit Manager in leading the daily operations of the unit, ensuring an exceptional customer experience, operational excellence, and financial performance. This role partners with the Unit Manager to develop and lead a high-performing team, maintain Starbucks brand standards, and create a welcoming environment for customers and associates.

The Assistant Manager assumes leadership responsibilities in the absence of the Unit Manager and plays a key role in coaching, developing, and motivating associates while driving sales, operational efficiency, and food safety compliance.

Key Responsibilities

Assist the Unit Manager in overseeing daily store operations, ensuring efficient, safe, and profitable performance while maintaining Starbucks operational and customer service standards.
Recruit, onboard, train, coach, schedule, and develop associates to build a high-performing team, foster engagement, and support a positive, inclusive workplace culture.
Lead by example to provide outstanding customer service, resolve customer concerns, build positive relationships, and continuously improve the overall customer experience.
Support the achievement of sales, labour, and profitability goals through effective cash handling, inventory management, ordering, financial reconciliations, reporting, and cost control.
Ensure compliance with Compass Group policies, Starbucks operating standards, food safety regulations, health and safety requirements, and quality assurance programs through regular monitoring and operational audits.
Assist with staffing deployment, labour scheduling, promotional initiatives, seasonal launches, workflow management, and store readiness to meet operational and customer demands.
Assume responsibility for store operations in the absence of the Unit Manager, demonstrating professionalism, sound judgment, accountability, and ethical leadership.
Build collaborative relationships with customers, campus partners, and internal departments while identifying opportunities to improve operational efficiency, team performance, and business results.

Qualifications

Minimum 2 years of supervisory or management experience in food services or hospitality; Starbucks experience is considered an asset.
Demonstrated leadership experience managing and developing teams; management in unionized work environment is considered an asset.
Strong customer service orientation with a passion for creating exceptional customer experiences.
Excellent organizational, communication, interpersonal, and conflict-resolution skills.
Experience with inventory management, cash handling, labour scheduling, and financial reporting.
Proficient in Microsoft Office (Word, Excel, Outlook) and point-of-sale systems.
Ability to work in a fast-paced environment while managing multiple priorities.
Ability to stand for extended periods and lift or carry up to 25 pounds throughout the workday.
Flexible availability, including early mornings, evenings, weekends, and holidays.

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.

Apply About employer

More about this job

Responsibilities

Support the Unit Manager in leading daily store operations, developing associates, delivering excellent customer service, and meeting sales, labour, and profitability goals. Maintain brand, food safety, and workplace safety standards, and take responsibility for store operations when the Unit Manager is absent.

Requirements

Requires at least two years of supervisory or management experience in food services or hospitality, with demonstrated ability to lead and develop teams. Candidates should have customer service, scheduling, inventory, cash handling, and financial reporting experience, proficiency with Microsoft Office and point-of-sale systems, and flexible availability.

Skills

Team Leadership
Staff Recruitment and Training
Coaching and Development
Customer Service
Conflict Resolution
Store Operations
Inventory Management
Cash Handling
Labour Scheduling
Financial Reporting
Cost Control
Food Safety Compliance
Health and Safety Compliance
Microsoft Office
Point-of-Sale Systems
Communication

Benefits

Health Benefits
Vision Coverage
Dental Coverage
Mental Health and Wellness Resources
Employment Assistance Program
Learning and Career Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Starbucks
Compass Group
Food Services
Hospitality
Store Operations
Team Leadership
Recruitment
Onboarding
Training
Coaching
Customer Experience
Sales
Labour Scheduling
Inventory Management
Cash Handling
Financial Reconciliation
Financial Reporting
Cost Control
Food Safety
Health and Safety
Quality Assurance
Operational Audits
Promotional Initiatives
Microsoft Word
Microsoft Excel
Microsoft Outlook
Point-of-Sale Systems
Unionized Work Environment

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