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Added 1 month ago
Client Support Assistant (CSA) - Casual Relief - Day/Evening - Bedford Campus
Northwood
Bedford, NS
Plans meals with the clients, House/ Unit Team, and the Department of Food Service
Added 1 month ago
TV
Personal Support Assistant - Temporary Full Time
The Villa Care Centre
Midland, ON
- $17.95 CAD / hour
- Full-time
Under the direction of the Registered Staff, the Personal Support Assistant is responsible and accountable for providing optimum services in the provision of activities of daily living,…
Added 1 month ago
SA
Assistant Cook - Casual
St. Angela's Meadow Care Centre
Chatham, ON
- $23.88 CAD / hour
Must have completed the food handler training program, provided by Public Health, under the Health Protection and Promotion Act
Added 1 month ago
Executive Assistant
NS/TX Industries
Toronto, ON
At New School Foods, our mission is to accelerate the transition to a sustainable food system. Using our proprietary and purpose-built production technologies, we are creating the next…
Added 1 month ago
Assistant Manager - Steve's Poke Bar
Steve's Poke Bar (EBR Squamish Poke INC)
Squamish, BC
Help maintain our standards for food, service, and cleanliness
Added 1 month ago
Housekeeper & Hospitality Assistant
The Luxus Group
SK
Certifications such as Serve it Right, Food Safe , WHMIS ,and First Aid are helpful.
Added 1 month ago
LH
Back Server (Day)
Langdon Hall Hotel & Spa
Cambridge, ON
- $17.95 CAD / hour
Schedule: Full-time; must have full availability, including the ability to start shifts as early as 6:30 a.m
Added 1 month ago
Assistant Events Manager
The Derrick Golf and Winter Club
Edmonton, AB
Reporting to the Events Manager, the Assistant Events Manager supports the planning, coordination, and execution of all events and functions at The Derrick Golf and Winter Club. This role…
Added 1 month ago
LI
Assistant Gérant/Superviseur temps partiel jour
Loblaws Inc.
Montréal, QC
- Part-time
Added 1 month ago
LI
Assistant Gérant/Superviseur temps partiel jour
Loblaws Inc.
La Tuque, QC
- Part-time
Added 1 month ago
LI
Assistant Gérant/Superviseur temps partiel jour
Loblaws Inc.
QC
- Part-time
Added 1 month ago
LI
Assistant Gérant/Superviseur temps partiel jour
Loblaws Inc.
Rouyn-Noranda, QC
- Part-time
Added 1 month ago
LI
Assistant temps partiel jour
Loblaws Inc.
Montréal, QC
- Part-time
Added 1 month ago
LI
Assistant temps partiel jour
Loblaws Inc.
Montréal, QC
- Part-time
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LI
Assistant temps partiel jour
Loblaws Inc.
Montréal, QC
- Part-time
Added 1 month ago
LI
Aide Caissier temps partiel soir
Loblaws Inc.
Pincourt, QC
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 1 month ago
LI
Assistant Gérant/Superviseur temps partiel jour
Loblaws Inc.
Mont-Saint-Hilaire, QC
- Part-time
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Assistant Gérant/Superviseur temps partiel jour
Loblaws Inc.
New-Richmond, QC
- Part-time
Added 1 month ago
LI
Aide Caissier de soir - temps partiel
Loblaws Inc.
Pincourt, QC
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 1 month ago
LI
Aide Caissier temps partiel soir
Loblaws Inc.
Lévis, QC
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 1 month ago
LI
Assistant Gérant/Superviseur temps partiel jour
Loblaws Inc.
Montréal, QC
- Part-time
Added 1 month ago
LI
Assistant Gérant/Superviseur temps partiel jour
Loblaws Inc.
Sainte-Agathe-des-Monts, QC
- Part-time
Added 1 month ago
BB
The Lodge at Brentwood Bay Resort - Support
Brentwood Bay Resort
Victoria, BC
- $18.25 CAD / hour
…room moving, and connect the kitchen, bar, host stand, and service team. From managing the flow at the door to running food at its best and keeping tables guest-ready, your urgency and…
Added 1 month ago
LI
Assistant Gérant/Superviseur temps partiel jour
Loblaws Inc.
QC
- Part-time
Added 1 month ago
LI
Assistant Gérant/Superviseur temps partiel jour
Loblaws Inc.
Lorraine, QC
- Part-time

Compass Group Canada

Assistant Manager, SFU Tim Hortons, Burnaby

Burnaby, BC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 13, 2026
Experience: Minimum 2 years of supervisory or management experience in food services or hospitality;
Posting language: English
Posted: Nov 13, 2026

Original job description

Position Summary

The Assistant Manager supports the Unit Manager in leading the daily operations of the unit, ensuring an exceptional customer experience, operational excellence, and financial performance. This role partners with the Unit Manager to develop and lead a high-performing team, maintain Starbucks brand standards, and create a welcoming environment for customers and associates.

The Assistant Manager assumes leadership responsibilities in the absence of the Unit Manager and plays a key role in coaching, developing, and motivating associates while driving sales, operational efficiency, and food safety compliance.

Key Responsibilities

Assist the Unit Manager in overseeing daily store operations, ensuring efficient, safe, and profitable performance while maintaining Starbucks operational and customer service standards.
Recruit, onboard, train, coach, schedule, and develop associates to build a high-performing team, foster engagement, and support a positive, inclusive workplace culture.
Lead by example to provide outstanding customer service, resolve customer concerns, build positive relationships, and continuously improve the overall customer experience.
Support the achievement of sales, labour, and profitability goals through effective cash handling, inventory management, ordering, financial reconciliations, reporting, and cost control.
Ensure compliance with Compass Group policies, Starbucks operating standards, food safety regulations, health and safety requirements, and quality assurance programs through regular monitoring and operational audits.
Assist with staffing deployment, labour scheduling, promotional initiatives, seasonal launches, workflow management, and store readiness to meet operational and customer demands.
Assume responsibility for store operations in the absence of the Unit Manager, demonstrating professionalism, sound judgment, accountability, and ethical leadership.
Build collaborative relationships with customers, campus partners, and internal departments while identifying opportunities to improve operational efficiency, team performance, and business results.

Qualifications

Minimum 2 years of supervisory or management experience in food services or hospitality; Starbucks experience is considered an asset.
Demonstrated leadership experience managing and developing teams; management in unionized work environment is considered an asset.
Strong customer service orientation with a passion for creating exceptional customer experiences.
Excellent organizational, communication, interpersonal, and conflict-resolution skills.
Experience with inventory management, cash handling, labour scheduling, and financial reporting.
Proficient in Microsoft Office (Word, Excel, Outlook) and point-of-sale systems.
Ability to work in a fast-paced environment while managing multiple priorities.
Ability to stand for extended periods and lift or carry up to 25 pounds throughout the workday.
Flexible availability, including early mornings, evenings, weekends, and holidays.

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.

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More about this job

Responsibilities

Support the Unit Manager in leading daily store operations, developing associates, delivering excellent customer service, and meeting sales, labor, and profitability goals. Maintain brand, food safety, and workplace standards, and take charge of the unit when the Unit Manager is absent.

Requirements

Requires at least two years of supervisory or management experience in food services or hospitality, with Starbucks experience considered an asset. Candidates should have team leadership, customer service, scheduling, inventory, cash handling, and financial reporting experience, along with strong communication skills and flexible availability.

Skills

Team Leadership
Recruiting and Onboarding
Training and Coaching
Customer Service
Conflict Resolution
Store Operations
Inventory Management
Cash Handling
Labor Scheduling
Financial Reporting
Cost Control
Food Safety Compliance
Health and Safety Compliance
Microsoft Office
Point-of-Sale Systems
Operational Audits

Benefits

Health Benefits
Vision Coverage
Dental Coverage
Mental Health and Wellness Resources
Employment Assistance Program
Learning and Career Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Food Services
Hospitality
Store Operations
Starbucks Standards
Compass Group Policies
Customer Experience
Team Development
Recruiting
Onboarding
Training
Coaching
Scheduling
Sales Goals
Labor Management
Profitability
Cash Handling
Inventory Management
Ordering
Financial Reconciliation
Financial Reporting
Cost Control
Food Safety
Health and Safety
Quality Assurance
Operational Audits
Promotional Initiatives
Seasonal Launches
Microsoft Word
Microsoft Excel
Microsoft Outlook

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Jobs in Canada