Closed listing
Billing Manager
- Mississauga, ON, Canada
The salary for this position is $80,000 to $90,000. · Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- The salary for this position is $80,000 to $90,000.
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
The salary for this position is $80,000 to $90,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.
This is a posting for an existing job vacancy.
Now, If You Were To Come On Board As Our Billing Manager, We’d Ask You To Do The Following For Us
Billing Operations
This is a posting for an existing job vacancy.
Now, If You Were To Come On Board As Our Billing Manager, We’d Ask You To Do The Following For Us
Billing Operations
- Manage the day-to-day billing process to ensure invoices are accurate, complete, and issued on time.
- Oversee recurring, contract, and ad hoc billing activities.
- Ensure billing complies with customer contracts, pricing agreements, and company policies.
- Monitor billing accuracy and identify opportunities to improve efficiency.
- Develop and implement standardized billing procedures and best practices.
- Identify process improvement opportunities through automation and system enhancements.
- Collaborate with IT and Finance on billing system upgrades and integrations.
- Establish and monitor key performance indicators (KPIs) for billing operations.
- Ensure compliance with internal controls and audit requirements.
- Review billing adjustments, credits, and write-offs for accuracy and appropriate approvals.
- Support month-end and year-end financial close activities.
- Maintain accurate billing records and documentation.
- Serve as the primary escalation point for complex billing inquiries.
- Work with Operations and Sales to resolve customer billing discrepancies.
- Partner with Accounts Receivable to reduce billing-related disputes and improve collections.
- Support new customer implementations and contract changes.
- Lead, coach, and develop the billing team.
- Establish performance expectations and conduct regular performance reviews.
- Foster a culture of accountability, continuous improvement, and customer service.
- Coordinate training on billing systems and procedures.
- Prepare and analyze billing metrics and operational reports.
- Monitor invoice volumes, billing accuracy, aging trends, and dispute resolution.
- Present performance results and recommendations to senior leadership.
- Identify trends affecting revenue recognition and billing performance.
- Bachelor’s degree in Business, Finance, Accounting, or a related field (or equivalent experience).
- 5–7 years of progressive billing, finance, or operational accounting experience.
- 2–5 years of leadership or supervisory experience.
- Experience with ERP or billing systems (e.g., SAP, Oracle, Microsoft Dynamics, NetSuite, or similar).
- Strong knowledge of billing processes, contract administration, and revenue operations.
- Advanced Microsoft Excel skills; experience with Power BI or similar reporting tools is an asset.
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
More about this job
Responsibilities
The Billing Manager will oversee daily billing operations, ensure invoice accuracy, and manage contract compliance. They are also responsible for leading the billing team, implementing process improvements, and reporting performance metrics to senior leadership.
Requirements
Candidates must possess a bachelor's degree in Business, Finance, or Accounting along with 5–7 years of progressive experience in billing or operational accounting. Additionally, 2–5 years of leadership experience and proficiency in ERP systems and Microsoft Excel are required.
Skills
- Billing operations
- Financial controls
- Process improvement
- Automation
- KPI monitoring
- Audit compliance
- Revenue recognition
- Team leadership
- Performance management
- ERP systems
- SAP
- Oracle
- Microsoft Dynamics
- NetSuite
- Microsoft Excel
- Power BI
Benefits
- Group benefits
- Employer RRSP contributions
- Discretionary bonus
- Health care coverage
- Vision care coverage
- Dental care coverage
- Mental health and wellness resources
- Employment assistance program
Visa sponsorship
Not detected in the job text
Categories
- Finance & Accounting
- Management & Leadership
- Food & Beverage
- Customer Service & Support
Keywords
- Billing
- Finance
- Accounting
- ERP
- SAP
- Oracle
- Microsoft Dynamics
- NetSuite
- Excel
- Power BI
- Revenue recognition
- KPI
- Audit
- Internal controls
- Contract administration
- Accounts receivable
- Automation
- Reporting
- Operations
- Leadership