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Added 10 mins ago
Chef de programme technique / Technical Program Manager
mthree
Montreal, QC
…l'accès à des rôles de premier plan dans la technologie, la finance, l'aviation et l'assurance. Rejoignez-nous pour travailler sur des projets technologiques révolutionnaires, des…
Added 10 mins ago
GT
Senior Analyst, Financial Planning & Analysis (FP&A)
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- Full-time
Partner with Operations, Merchandising, Marketing and other functional teams to understand business drivers and assess the financial implications of decisions.
Added 10 mins ago
C
Director, Operations
Clarity
Vancouver, BC
- $180,000 to $300,000 CAD / year
- Full-time
…the processes, tools, and operating practices that help the business run effectively as it grows. This includes identifying bottlenecks and opportunities for automation, establishing useful…
Added 10 mins ago
R
Incentive Compensation Delivery Coordinator
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- Full-time
Deliver an exceptional partner experience by researching and responding to compensation related queries and issues raised.
Added 25 mins ago
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Bilingual Customer Service Experience Representative, Temporary
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Toronto, ON
- $52,000 to $60,000 CAD / year
- Temporary
If you have any experience supporting business to business to consumer (we support credit unions, their members and our own customers) add another check mark
Added 25 mins ago
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Senior Analyst, National Sales Analytics
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- Full-time
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Added 25 mins ago
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- Full-time
Must have a high school diploma or GED · Must have at least one year customer service experience
Added 25 mins ago
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Sr. Software Developer
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Waterloo, ON
- Full-time
…culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape…
Added 25 mins ago
CG
Catering Manager Full Time
Compass Group Canada
Ottawa, ON
- $26.75 CAD / hour
- Full-time
Must have flexible schedule to work nights, weekends, and holidays
Added 25 mins ago
D|
Director, Total Rewards, People Operations & Integration - Consultant (Fixed-Term Engagement)
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Toronto, ON
- Full-time
This is a three day in office hybrid role, based out of our Liberty Village office
Added 25 mins ago
M
Chef de programme technique / Technical Program Manager
mthree
Montreal, QC
- $70,000 to $92,000 CAD / year
- Full-time
…l'accès à des rôles de premier plan dans la technologie, la finance, l'aviation et l'assurance. Rejoignez-nous pour travailler sur des projets technologiques révolutionnaires, des…
Added 25 mins ago
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Customer Experience Associate - Inviting Applicants who identify as First Nation (Status and Non-Status) Inuit, and Métis
TD
Mississauga, ON
- Part-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 25 mins ago
Accounts Payable Specialist - 1 Year Contract
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Vancouver, BC
We are a trusted construction partner for many leading developers with over 12 million square feet under construction in Metro Vancouver, Victoria, Calgary, Toronto, Seattle, and Nashville.…
Added 25 mins ago
Director, Commercial Insurance
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Level 3 General Insurance License required
Added 25 mins ago
BB
Data Governance Manager
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Calgary, AB
- Full-time
As Manager, Data Governance, you’re the trusted voice helping ensure the data behind our decisions is accurate, secure, well-managed, and ready to deliver real business value.
Added 25 mins ago
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Relationship Manager, Business Banking - Sherbrooke
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Sherbrooke, QC
- Full-time
Client Engagement - Proactively engage in discussions with assigned portfolio, partner referred and other prospective clients to understand client’s immediate financial needs while…
Added 25 mins ago
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Sr. Consultant, Data Developer
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- Full-time
…recovery and insolvency platforms that support CIBC Retail, Small Business and Simplii clients. You’ll own the end-to-end data solution for CAM, setting the technical direction and leading…
Added 25 mins ago
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Added 25 mins ago
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Data Governance Specialist (Data Analytics) - BMO Insurance
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Partner with data owners, data stewards, business teams, and technology partners to improve data quality, integrity, usability, and accountability.
Added 25 mins ago
RM
Warehouse Manager
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Mississauga, ON
- $70,000 to $75,000 CAD / year
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…monitor service and productivity, resolve operational issues, and partner with other departments to support customer and business needs. This is a working leadership role that balances team…
Added 25 mins ago
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- Full-time
We are seeking a motivated and versatile Sales Coordinator to support the Managing Partner in building WPI’s distribution engine. The role has two equally important dimensions: driving the…
Added 25 mins ago
A
Bilingual Customer Service Experience Representative, Temporary
Aviso
Vancouver, BC
- $52,000 to $60,000 CAD / year
- Temporary
If you have any experience supporting business to business to consumer (we support credit unions, their members and our own customers) add another check mark
Added 25 mins ago
RI
Associate Portfolio Manager, Asset Allocation
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Toronto, ON
- Full-time
Partner with Product, Pricing, ALM, Actuarial, and Finance to assess new products through asset sourcing, portfolio construction, and investment assumptions
Added 25 mins ago
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Data Governance Manager
AMA - Alberta Motor Association
Calgary, AB
- Full-time
As Manager, Data Governance, you’re the trusted voice helping ensure the data behind our decisions is accurate, secure, well-managed, and ready to deliver real business value.
Added 40 mins ago
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Compass Group Canada

Catering Manager Full Time

Ottawa, ON, Canada

$26.75 CAD / hour · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $26.75 CAD / hour
Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

The Catering Manager supports and assists the Director Operations by overseeing the day-to-day Catering operations. This includes but is not limited to, the training, staff supervision, and monitoring of service delivery, hospitality, and fan experience along with controlling quality in work performance and product output.

Key Responsibilities

Culinary & Brand Excellence

Ensure consistency of brand execution while allowing for local market and client customization.
Partner with Culinary leadership to evolve menus, concepts, and food programs.
Lead continuous improvement in guest experience and satisfaction metrics.

Operations & Execution

Provide strong leadership, direction, and decision-making ability while elevating operational execution, team engagement and best in class service delivery in regards to the Catering operations.
Ensure operational excellence through standardized processes, KPIs, and best practices.
Address performance gaps decisively and drive corrective action where required.
Ensure clear and concise operational and department knowledge and communication is shared collaboratively with all relevant stakeholders

Partner & Stakeholder Engagement

Maintain a strong working partnership with all stakeholders (Includes, Client, CGC / Levy representatives, Guests, Vendors et al.), while focusing on fan engagement and delivery of memorable guest experiences
Represent the organization externally with clients, partners, and industry groups.

Compliance, Safety & Risk Management

Promote a strong culture of safety, quality assurance, and risk management.
Ensure all compliance / audit scores are met based on audit frequency required, implement corrective actions, and continuous compliance improvement.

All other duties as assigned by the Regional Director of Operations or the Director of Operations or their designate.

Duties

Department oversight, including control of all inventories, product cost, and purchasing as it pertains to scope of role. Implement cost controls as needed to achieve positive financial results.
Drive financial profitability through department and line of business reporting, weekly, and monthly reporting, as well as monitoring daily spending.
Oversees the scheduling and payroll for all hourly associates within the Catering department in accordance with financial and labor targets set via the departmental budget.
Assists with recruitment, hiring, training, mentorship and leading team members
Use engagement strategies to recognize, motivate and celebrate individuals and teams delivering outstanding performance throughout location.
Lead pre-shift and BEO meetings.
Participate in pre-game, operations and production meetings as required.
Ensure all menus are up to date and communicated to the required departments to ensure proper signage and pricing.
Engage in any client related initiatives and activations, i.e. ‘Own It’ program.
Assure that inventory levels are consistent with departmental pars and work collaboratively with the warehouse department to project event demands are adequately stocked.
Work collaboratively with the culinary department in the planning, innovation, costing and deliverables for all Catering related menus in accordance with CGC/ Levy activations, COGS
Inform staff of any new policies and procedures.
Champion security, safety, and sanitation standards are achieved and adheres to responsible alcohol service policies.
Maintain CGC / Levy and provincial health authority standards in relation to food preparation and serving compliancy.
Oversee all duties related to receiving, stocking, invoicing, inventory, and cost control.
Maintain concise records in relation to Smallware’s inventory while forecasting activation needs and requirements.
Works with sponsorship, partners, clients and CGC / Levy stakeholders in terms of billing processing in an accurate and timely manner based on CGC standards and applicable contracts.
All other duties as assigned by the Director Operations and / or the Regional Director or their designate.

Qualifications - Education / Certification

Bachelor’s Degree or related Hospitality Degree with 2 - 4 or more years of progressive industry management experience in a large-scale operation or in a sports and entertainment atmosphere.
Previous high-volume experience from a Hotel, Casino, Convention Center, Stadium or Arena considered an asset.
Budgeting, forecasting, sales experience preferred.
Able to communicate effectively with management team, guests and associates by speaking and comprehending English. English reading, writing, math and computer skills required.
Strong leadership skills with the ability to coach, mentor, and motivate staff.
Exhibits initiative, responsibility, flexibility and leadership.
Availability to work regular extended shifts of 10 hours or more as business dictates. Must have flexible schedule to work nights, weekends, and holidays.
Proficient in computer services such Microsoft Office as well as capability and willingness to learn internal systems both retail and tech systems.
Experience with catering/event planning software

Essential Skills And Experience

Ability to work well under pressure in a fast-paced environment.
Ability to work cohesively as part of a team with strong interpersonal skills.
Ability to focus attention on guest needs, always remaining calm and courteous.
Strong organizational and time management skills.
Financial management skills such as basic accounting and budget calculations for food and labor costing
Have knowledge of payroll systems.
An excellent communicator able to lead, motivate and further develop the team.
Ambitious to achieve even higher levels of performance and customer expectations.
Knowledge of food service professional operations, standards, and practices, raw materials, quality control, costs, and other techniques for maximizing food production and quality.
Valid driving license and/or access to reliable transportation is an asset.

Physical Requirements And Working Conditions

The hours of work for this position are event-based hours that include evenings, weekends, and holidays. This position requires standing for extended periods of time and frequent movement throughout the facility.
The position at times may require frequent heavy lifting of items up to 25 lbs when receiving orders, and occasionally lifting, pushing, pulling or transferring loads of up to 50 lbs.
This position involves working in both a climate-controlled office environment and in a kitchen / food service environment that is subject to changing temperatures.

The employee is expected to adhere to all company policies and to act as a role model in the adherence to policies. These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.

The hourly wage rate for this position is $26.75. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence-based tools may be used at certain stages of the recruitment and applicant screening process.

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More about this job

Responsibilities

Oversee day-to-day catering operations, including staff leadership, service delivery, guest experience, food quality, safety, and compliance. Manage department budgets, labor, purchasing, inventory, event coordination, and stakeholder relationships while driving operational and financial performance.

Requirements

Requires a bachelor’s or related hospitality degree and 2–4 or more years of progressive management experience, preferably in a high-volume hospitality, sports, or entertainment operation. Candidates should have strong leadership, communication, organizational, and financial skills, food-service operations knowledge, computer proficiency, and flexibility to work extended event-based shifts, including nights, weekends, and holidays.

Skills

Catering Operations
Team Leadership
Staff Training And Mentorship
Guest Experience
Food Safety And Sanitation
Quality Assurance
Budgeting And Forecasting
Cost Control
Inventory Management
Payroll And Scheduling
Menu Planning
Event Planning
Stakeholder Engagement
Communication
Operational Execution
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Catering Operations
Food And Beverage Services
Hospitality
Event Planning
Catering And Event Planning Software
Microsoft Office
Budgeting
Forecasting
Food Costing
Labor Costing
Financial Reporting
Payroll Systems
Inventory Management
Purchasing
Menu Planning
Food Production
Quality Control
Food Safety
Sanitation
Risk Management
Compliance Audits
Key Performance Indicators
Guest Experience
Service Delivery
Staff Scheduling
Stakeholder Engagement
BEO Meetings
Billing Processing
Responsible Alcohol Service

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Jobs in Canada