Customer Service, SFU Tim Hortons, Burnaby
- Burnaby, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
How Will You Make An Impact
You will be responsible for performing a wide range of tasks, such as food preparation, cleaning, serving meals, ensuring the quality of the food and overall presentation.
As a Customer Service, You Will
You will be responsible for performing a wide range of tasks, such as food preparation, cleaning, serving meals, ensuring the quality of the food and overall presentation.
As a Customer Service, You Will
- Perform general cleaning duties; remove trash and garbage to designated areas.
- Distribute supplies, utensils, and portable equipment.
- Serve customers in a friendly, efficient manner.
- Resolve customer concerns and relay relevant information to supervisor.
- Assure compliance with all sanitation and safety requirements.
- Provide service in all retail areas, including cashiering and line serving.
- Familiar with the use of a cash register is an asset.
- Strong time management and organizational skills to be able to manage heavy workload.
- Ability to work both independently and in team setting as required.
- Good command of English language, both verbal and written and ability to follow written and verbal instructions.
- Previous food service experience in healthcare, hotel, restaurant, or fast food is considered an asset.
- Physical ability to carry out the duties of the position.
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
More about this job
Responsibilities
Prepare and serve food, maintain cleanliness and presentation, distribute supplies, and provide friendly, efficient service in retail areas. Resolve customer concerns, communicate relevant information to supervisors, and follow sanitation and safety requirements.
Requirements
Cash register familiarity and previous food service experience are assets, while strong time management, organization, teamwork, and English communication skills are expected. Candidates must be able to follow instructions and physically perform the duties of the position.
Skills
- Customer Service
- Food Preparation
- Cleaning
- Food Presentation
- Cash Register Operation
- Time Management
- Organization
- Teamwork
- Written and Verbal Communication
- Following Instructions
- Food Safety and Sanitation
- Cashiering
- Line Serving
- Problem Resolution
- Physical Stamina
Benefits
- Health Benefits
- Vision Coverage
- Dental Coverage
- Mental Health and Wellness Resources
- Employment Assistance Program
- Learning and Career Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Food & Beverage
- Customer Service & Support
- Hospitality
- Retail
Keywords
- Customer Service
- Food Preparation
- Food Service
- Cleaning
- Food Quality
- Food Presentation
- Cash Register
- Cashiering
- Line Serving
- Customer Concerns
- Sanitation
- Food Safety
- Workplace Safety
- Supply Distribution
- Time Management
- Organization
- Teamwork
- English Communication
- Retail
- Fast Food
- Restaurant
- Hotel
- Healthcare Food Service