Dining Hall Supervisor
We are seeking an outgoing and highly motivated Dining Hall Supervisor to lead daily front-of-house operations in a large, fast-paced dining environment. The successful candidate will have strong customer service skills, a passion for hospitality, and in-depth knowledge of food safety, safe food temperatures, allergen awareness, cleanliness, and sanitation standards.
Key Responsibilities
- Supervise daily dining hall operations and ensure a welcoming, efficient, and positive experience for students and customers.
- Lead, coach, and support front-of-house employees while promoting teamwork and accountability.
- Monitor food temperatures, allergen controls, food presentation, portioning, and service standards.
- Ensure cleaning, sanitation, and health and safety procedures are consistently followed.
- Maintain a clean, organized, and safe dining room throughout all service periods.
- Engage regularly with students and customers, respond to feedback, and resolve concerns professionally.
- Coordinate service flow during busy periods and ensure all stations are properly staffed and operational.
- Complete opening, closing, sanitation, temperature, and operational checklists accurately.
- Communicate operational needs, staffing concerns, and customer feedback to the management team.
- Support training and onboarding of new employees.
- Assist with inventory control, merchandising, restocking, and minimizing waste.
- Ensure compliance with company policies, client expectations, and applicable food safety regulations.
Qualifications And Skills
- Previous supervisory experience in a dining hall, restaurant, hospitality, institutional food service, or similar environment.
- Strong knowledge of food safety, safe food temperatures, allergen awareness, and sanitation practices.
- Excellent communication, leadership, and customer service skills.
- Ability to remain calm, organized, and solution-focused in a high-volume environment.
- Strong attention to detail and commitment to cleanliness.
- Ability to motivate and hold team members accountable.
- Food Handler Certification is considered an asset.
- Ability to work flexible shifts, including evenings and weekends, as required.
What We Offer
- A dynamic and collaborative work environment.
- Opportunities for leadership development and career growth.
- The opportunity to make a meaningful impact on the student dining experience.
- A role where hospitality, food safety, cleanliness, and customer satisfaction are highly valued.
What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.
