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Added 1 month ago
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Associate Territory Manager
Vylor
Winnipeg, MB · ON · Quebec, QC · NA-CA-Ontario - Non-Office Based
- Full-time
Mobility – must have the ability to work in assigned district and gain market expertise in potentially new geographies
Added 1 month ago
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Administrative and Finance Associate
GoodWork.ca
Toronto, ON · North York, ON
- Full-time
When working remotely, employees must have access to a stable internet connection
Added 1 month ago
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Senior Analyst, Portfolio and Asset Management
Dream
Toronto, ON
- Full-time
…currently looking for a Senior Analyst to assist with asset management and portfolio management responsibilities. The Senior Analyst will report to the Associate Director, Portfolio…
Added 1 month ago
SD
Merchandising Crew Associate
Shoppers Drug Mart
Winnipeg, MB
- Full-time
Must have a reliable vehicle for this position
Added 1 month ago
SD
Senior Manager, Trade relations, Generics Portfolio Strategy
Shoppers Drug Mart
Toronto, ON
- Full-time
…delivery, vendor portfolio relationship development, contract management as well as working with the broader pharmacy team to deliver programs that achieve financial growth…
Added 1 month ago
SD
Specialist, Virtual Card Services
Shoppers Drug Mart
Mississauga, ON
- Full-time
…termination of policies for financial assistance programs, data management and acts as a coordinator for various projects. You will work closely with the program management team to deliver…
Added 1 month ago
SD
Senior Manager, Specialty Pharmacy-2
Shoppers Drug Mart
Calgary, AB
- Full-time
…ensure patient centric outcomes, regulatory compliance, change management, fiscal stewardship, staffing and team engagement. This role requires a strong leader with critical thinking…
Added 1 month ago
SD
Director, Specialty Retail Programs
Shoppers Drug Mart
Mississauga, ON
- Full-time
Experience leading complex strategic programs and initiatives from development through implementation and ongoing performance management.
Added 1 month ago
SD
Specialist, Front Store Operations
Shoppers Drug Mart
Toronto, ON
- Full-time
· Develops and updates reports in Workday to support management and field resources to drive performance
Added 1 month ago
SD
Manager, Acquisition Operations
Shoppers Drug Mart
Toronto, ON
- Full-time
Minimum 5-7 years of progressive experience in operations management, project management, or integration roles within the retail, pharmacy, or healthcare sectors.
Added 1 month ago
SD
Project Manager
Shoppers Drug Mart
Mississauga, ON
- Full-time
Lead cross-functional teams of Subject Matter Experts from key areas of the enterprise (e.g., Program Management, Operations, Pharmacy, Clinical, etc.) to understand potential project…
Added 1 month ago
Project Management Coordinator
National Research Council Canada
Ottawa, ON
Individuals must have lived in Canada for a sufficient period of time to enable the security screening process
Added 1 month ago
SD
Senior Specialist, Beauty Operations - Contract
Shoppers Drug Mart
Toronto, ON
- Full-time
The incumbent liaises between Store Management team, beauty teams, and vendors to primarily facilitate a customer centric sales culture through coaching and developing Beauty Managers and…
Added 1 month ago
SD
Senior Manager, Learning, Development and Engagement
Shoppers Drug Mart
Toronto, ON
- Full-time
…leadership performance. The Senior Manager also provides change management and HR business partnering support to leaders across the…
Added 1 month ago
SD
Senior Director, Pharmacy Experience and Transformation
Shoppers Drug Mart
Toronto, ON
- Full-time
Strong executive communication, stakeholder management and influencing skills, with the ability to align senior leaders around a transformation agenda.
Added 1 month ago
SD
Sr. Director, Pharmacy Services and Virtual Care
Shoppers Drug Mart
Toronto, ON
- Full-time
…execution of the go-to-market strategy and ongoing business management of our Pharmacy Services portfolio to deliver a world-class health experience focused on quality patient outcomes. In…
Added 1 month ago
EL
Associate Director, Market Access & Reimbursement Strategy Speciality Portfolio
Eli Lilly and Company
ON · Ontario, Canada
- Full-time
…Immunology and Neuroscience), including: goal-setting, performance management, capability building, project prioritization and resource allocation and budget ownership across brands and…
Added 1 month ago
M&
Associate Operations Manager
Marcus & Millichap
AB
- Full-time
The Associate Operations Manager (AOM) plays a key role in supporting the operational and administrative functions of the office. This position contributes to the overall success of the…
Added 1 month ago
CO
Manager - Design Services
City of Vancouver
Vancouver, BC
- From $117,909 CAD / year
- Full-time
- On-site
…programs, services and initiatives. This is a senior working management role requiring advanced design expertise and strong leadership. The Manager contributes directly to creative…
Added 1 month ago
FA
Corporate Renovation Specialist
Futurecare Associates, Inc.
Burlington, ON
- Full-time
Must have a valid driver's license and reliable transportation
Added 1 month ago
CG
Director, Operational Excellence & Process Engineering
Compass Group Canada
Mississauga, ON
- Full-time
Establish leading indicators that enable proactive operational management.
Added 1 month ago
TH
Analyste principal de l?Exploitation
The Home Depot Canada
Toronto, ON
- Full-time
…effective workforce strategies, operational excellence, and associate engagement across the field. This role blends workforce analytics, process design, and HR business partnership to…
Added 1 month ago
TH
Workforce Strategy & Transformation Lead
The Home Depot Canada
Toronto, ON
- Full-time
…effective workforce strategies, operational excellence, and associate engagement across the field. This role blends workforce analytics, process design, and HR business partnership to…
Added 1 month ago
CI
Summer Associate Consultant (Intern)
Curinos Inc
Toronto, ON
- Internship
As a Summer Associate Consultant at Curinos you will take on real responsibility and be exposed to a diverse set of teams that collaborate to deliver solutions to clients. You will work…
Added 1 month ago
EI
Factory Test Automation Lead
Ecolab Inc.
Calgary, AB
- Full-time
This role provides technical, project, and people leadership for the Factory Test Automation team. The position focuses on improving product quality, test repeatability, production…

Compass Group Canada

Director, Operational Excellence & Process Engineering

Mississauga, ON, Canada

The salary range for this position is $110,000 to $140,000. · Full-time

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Job details

Pay: The salary range for this position is $110,000 to $140,000.
Job type: Full-time
Experience: 8-10 years of progressive experience in process engineering, operational excellence, continuous improvement, or related leadership roles.
Posting language: English
Posted: Oct 7, 2026

Original job description

The salary range for this position is $110,000 to $140,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

At Compass Group Canada, our people are at the heart of everything we do. We are committed to delivering exceptional food and support services while continuously improving the experience for our clients, patients, residents, guests, and associates.

We’re seeking a strategic and results-driven Director, Operational Excellence & Process Engineering to lead operational excellence initiatives across our CHASE (Corrections, Healthcare and Senior Living and ESS) sectors. This role will be responsible for driving continuous improvement, standardization, workforce productivity, and data-driven decision-making across a diverse portfolio of operational environments.

The successful candidate will partner closely with operational leaders to optimize workflows, improve service reliability, enhance labor productivity, and develop scalable systems that support sustainable business performance.

Now, If You Were To Come On Board As Our Director, Operational Excellence & Process Engineering, We’d Ask You To Do The Following For Us

Operational Excellence & Continuous Improvement

Lead enterprise-wide operational improvement initiatives across CHASE sectors.
Identify opportunities to enhance productivity, reduce waste, and improve service delivery.
Develop and implement standardized operating procedures and best practices across multiple sites.
Facilitate process mapping, workflow redesign, and value stream analysis initiatives.

Workforce Productivity & Capacity Planning

Analyze labor utilization, staffing models, and workload distribution.
Align staffing levels with operational demand and service requirements.
Identify bottlenecks, throughput constraints, and opportunities for workflow optimization.
Support future-state operational planning and scalable growth initiatives.

Analytics & Performance Management

Develop and maintain KPI dashboards and performance reporting tools.
Establish leading indicators that enable proactive operational management.
Translate operational data into actionable business insights and recommendations.
Monitor performance trends and support leaders in achieving improvement targets.

Change Management & Leader Standard Work

Support implementation and sustainment of operational improvements.
Establish consistent management practices and accountability systems.
Develop daily, weekly, and monthly operating rhythms focused on safety, quality, service, productivity, and associate engagement.
Promote a culture of continuous improvement across all levels of the organization.

Partnership & Stakeholder Engagement

Collaborate with frontline operators, regional leaders, and support functions.
Influence cross-functional teams through data, insights, and business cases.
Provide coaching and guidance to operational teams on process improvement methodologies.
Support operational readiness, business scaling, and transformation initiatives.

Areas of Impact

This Role Supports Operational Excellence Initiatives Across

Patient, Resident, and Inmate Food Services
Environmental Services and Housekeeping
Portering and Patient Transportation
Canteen Warehouse and Logistics Operations
Remote Site Services
Cross-functional operational workflows and service delivery models

Education & Experience

Think you have what it takes to be our Director, Operational Excellence & Process Engineering? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful:

Professional Engineer designation preferred
Degree in Industrial Engineering, Process Engineering, Operations Management, Business, Healthcare Administration, or a related field.
Equivalent experience in complex, labor-intensive operational environments will be considered.
8-10 years of progressive experience in process engineering, operational excellence, continuous improvement, or related leadership roles.
Demonstrated experience leading engineering, operational excellence, or process improvement teams.
Experience managing large-scale, cross-functional projects and initiatives.
Experience developing and managing significant capital improvement budgets.

Technical Expertise

Strong knowledge of Lean, Six Sigma, Value Stream Mapping, OEE, and related continuous improvement methodologies.
Experience with process design, workflow optimization, workforce productivity, and capacity planning.
Strong analytical and data visualization skills with the ability to develop meaningful performance metrics and dashboards.
Experience applying operational analytics to support strategic business decisions.

Leadership Competencies

Proven ability to influence and lead change in complex organizational environments.
Strong stakeholder management and relationship-building skills.
Excellent presentation, facilitation, and communication abilities.
Strategic thinker with exceptional problem-solving and decision-making skills.
Self-motivated, proactive, and comfortable working in a fast-paced environment.
Demonstrated ability to manage multiple priorities and competing demands.
High level of integrity, professionalism, and business acumen.

Additional Requirements

Ability to travel up to 50% across Canada.

Why Join Compass Group Canada?

You’ll have the opportunity to influence large-scale operational transformation across diverse service environments while helping build sustainable, scalable, and high-performing operations. Your work will directly contribute to improving service outcomes, enhancing operational efficiency, and supporting the success of teams that deliver critical services to thousands of Canadians every day.

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.

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More about this job

Responsibilities

Lead operational excellence and continuous improvement initiatives across the CHASE sectors, standardizing processes and improving service delivery, productivity, and workforce capacity. Develop performance metrics and operating rhythms, guide change implementation, and partner with operational leaders to use data and process improvement methods to achieve sustainable results.

Requirements

A degree in industrial engineering, process engineering, operations management, business, healthcare administration, or a related field is preferred, as is a Professional Engineer designation; equivalent experience may be considered. The role calls for 8–10 years of progressive relevant experience, leadership of improvement teams and large cross-functional projects, capital budget experience, strong Lean and Six Sigma expertise, and the ability to travel up to 50% across Canada.

Skills

Operational Excellence
Process Engineering
Continuous Improvement
Lean
Six Sigma
Value Stream Mapping
Overall Equipment Effectiveness (OEE)
Process Design
Workflow Optimization
Workforce Productivity
Capacity Planning
Operational Analytics
KPI Dashboards
Change Management
Stakeholder Management
Project Leadership

Benefits

Group Benefits
Employer RRSP Contributions
Discretionary Bonus or Incentive Programs
Health Benefits
Vision Care
Dental Care
Mental Health and Wellness Resources
Employment Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Operational Excellence
Process Engineering
Continuous Improvement
Lean
Six Sigma
Value Stream Mapping
Overall Equipment Effectiveness (OEE)
Process Mapping
Workflow Redesign
Standard Operating Procedures
Workforce Productivity
Capacity Planning
Labor Utilization
Staffing Models
KPI Dashboards
Performance Reporting
Operational Analytics
Change Management
Leader Standard Work
Capital Improvement Budgets
Project Management
Service Reliability
Environmental Services
Healthcare
Senior Living
Corrections
Food Services
Warehouse and Logistics
Portering and Patient Transportation
Stakeholder Engagement

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Jobs in Canada