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Added 42 mins ago
FH
Manager, Food Operations
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Full-time
Reporting to the Director and/or Regional Manager, Food Operations, the Manager is responsible and accountable for all aspects of the planning, organizing, and directing management and…
Added 57 mins ago
OH
Manager, Transplant Services
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
…enhancements, and operational improvements that strengthen system performance, support equitable access to transplant services, and ensure successful implementation of system-wide…
Added 1 hour ago
KL
Manager, Capital Planning and Delivery
Kawartha Lakes
Kawartha Lakes, ON · Lindsay, ON
- Full-time
This position provides strategic leadership for the planning, prioritization, and delivery of a significant municipal capital infrastructure portfolio within Community Services.
Added 2 hours ago
MC
Director, Marketing Activation & Category Solutions (12mth Contract)
Molson Coors
Toronto, ON
- Temporary
In the role of Director, Marketing Activation & Category Solutions (12-Month Contract) working in Toronto, ON, you will be part of the Commercial Leadership Team. You will lead Molson Coors…
Added 2 hours ago
SO
Director, Corporate Security
Senate of Canada | Sénat du Canada
Ottawa, ON
- $160,037 to $188,257 CAD / year
- Full-time
…team that helps protect the people, information, assets and operations that supports parliamentary work of senators. As the Senate’s chief security officer, the Director, Corporate Security…
Added 3 hours ago
SI
Senior Director, Revenue Management
Saputo Inc.
Georgetown, ON · Vaughan, ON · Montreal, QC
- Full-time
The Senior Director, Revenue Management leads Saputo North America’s revenue management agenda across Canada and the United States to deliver sustainable, profitable growth across…
Added 3 hours ago
B
Associate Director/Director, Private Markets Credit
BMO
Toronto, ON · YNG
- Full-time
Monitor borrower and portfolio performance through ongoing credit surveillance, annual reviews, covenant compliance, risk rating assessments, and sector analysis.
Added 3 hours ago
Director, Commercial Strategy
Amica Senior Lifestyles
Toronto, ON
The Director, Commercial Strategy is a senior commercial leader accountable for accelerating occupancy performance across Amica's pre-open, lease-up and occupancy-challenged residences.…
Added 3 hours ago
FR
Regional Director, Strata Operations
FirstService Residential Canada
Vancouver, BC
- Full-time
The Regional Director, Strata Operations promotes client satisfaction, employee retention, and the continual enhancement of the Company’s culture and services through leadership,…
Added 4 hours ago
Senior Manager, Strategic Initiatives
Bayshore
Mississauga, ON
The Senior Manager, Strategic Initiatives reports to the Director, Program Excellence and Strategic Initiatives and is an individual contributor accountable for designing and implementing…
Added 4 hours ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The HR Manager will provide HR leadership and advisory support to an assigned portfolio of clinical and corporate departments while also providing operational oversight to HR Consultants,…
Added 4 hours ago
Director, Strategic Projects, Global Wealth Solutions - Toronto, ON
Scotiabank
Toronto, ON
Contributes to the overall success of Global Wealth Solutions and Canadian Wealth Management by leading a portfolio of complex, high-priority strategic initiatives that transform our…
Added 4 hours ago
R
Property Manager
RaisaHR
AB · Edmonton, AB
- Full-time
Reporting to the Director of Operations, this is a hands-on, autonomous role for someone who enjoys being in the field, solving problems, building relationships, and taking ownership of…
Added 4 hours ago
TU
Student Financial Business Support Analyst
The University of British Columbia
Vancouver, BC
- $7,727.33 to $11,112 CAD / month
- Full-time
…report to the Manager, Student Financial Support and Associate Director, Business Solutions and…
Added 4 hours ago
UO
Director, Research Legal Operations and Agreements
University of Calgary
Calgary, AB
- Full-time
…strategy for a sophisticated, high-volume research contracting portfolio at a time of significant growth and expanding international reach. The role offers a distinctive opportunity to lead…
Added 4 hours ago
T
Account Manager, Sourcing
Tag
Montreal, QC · Greater Montreal Metropolitan Area
- $100,000 to $110,000 CAD / year
- Full-time
significant issues to the Operations Director and client services
Added 4 hours ago
R
Director, Delivery & Implementation
RewardOps
Canada
- Full-time
…establishing clear standards, governance, and operating practices, the Director will ensure complex programs are delivered with appropriate visibility, control, and focus on client business…
Added 5 hours ago
OH
Manager, Transplant Services
Ontario Health
Toronto, ON
- Full-time
…enhancements, and operational improvements that strengthen system performance, support equitable access to transplant services, and ensure successful implementation of system-wide…
Added 5 hours ago
BB
Biomarker & Bioanalytical Development Lead (Director / Senior Director)
Borealis Biosciences, Inc.
Vancouver, BC
- Full-time
…bioanalytical and biomarker strategy across our RNA therapeutics portfolio. This leader will design, build, and oversee the assays that measure drug exposure, target engagement,…
Added 5 hours ago
MU
Associate Director Operations and Systems
McGill University
Brown Student Serv.
- Full-time
Reporting to the Director of the Scholarships & Student Aid Office, the Associate Director provides strategic leadership in operations, systems, and service delivery. The role oversees…
Added 5 hours ago
Director, Marketing Activation & Category Solutions (12mth Contract)
Molson Coors
Toronto, ON
In the role of Director, Marketing Activation & Category Solutions (12-Month Contract) working in Toronto, ON, you will be part of the Commercial Leadership Team. You will lead Molson Coors…
Added 5 hours ago
SO
Director of Corporate Security
Senate of Canada | Sénat du Canada
Ottawa, ON
- $160,037 to $188,257 CAD / year
- Full-time
…team that helps protect the people, information, assets and operations that supports parliamentary work of senators As the Senate’s chief security officer, the Director, Corporate Security…
Added 5 hours ago
UO
Student Financial Business Support Analyst
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
- $7,727.33 to $11,112 CAD / month
- Full-time
…report to the Manager, Student Financial Support and Associate Director, Business Solutions and…
Added 5 hours ago
FH
Manager, Centralized Hiring & Workforce Initiatives
Fraser Health
Surrey, BC
- Temporary
Reporting to the Director, Talent Acquisition and Onboarding, the Centralized Hiring Manager is responsible for the selection and hiring of the allocated program’s staff. Leads and oversees…
Added 6 hours ago
B
Managing Director, Head of Financial Engineering
BMO
Toronto, ON · FCP
- Full-time
Lead the design and delivery of portfolio analytics, risk analytics, attribution, performance measurement and decision-support tools.

Compass Group Canada

Director, Operational Excellence & Process Engineering

Mississauga, ON, Canada

The salary range for this position is $110,000 to $140,000. · Full-time

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Job details

Pay: The salary range for this position is $110,000 to $140,000.
Job type: Full-time
Apply by: Nov 6, 2026
Experience: 8-10 years of progressive experience in process engineering, operational excellence, continuous improvement, or related leadership roles.
Posting language: English
Posted: Oct 7, 2026

Original job description

The salary range for this position is $110,000 to $140,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

At Compass Group Canada, our people are at the heart of everything we do. We are committed to delivering exceptional food and support services while continuously improving the experience for our clients, patients, residents, guests, and associates.

We’re seeking a strategic and results-driven Director, Operational Excellence & Process Engineering to lead operational excellence initiatives across our CHASE (Corrections, Healthcare and Senior Living and ESS) sectors. This role will be responsible for driving continuous improvement, standardization, workforce productivity, and data-driven decision-making across a diverse portfolio of operational environments.

The successful candidate will partner closely with operational leaders to optimize workflows, improve service reliability, enhance labor productivity, and develop scalable systems that support sustainable business performance.

Now, If You Were To Come On Board As Our Director, Operational Excellence & Process Engineering, We’d Ask You To Do The Following For Us

Operational Excellence & Continuous Improvement

Lead enterprise-wide operational improvement initiatives across CHASE sectors.
Identify opportunities to enhance productivity, reduce waste, and improve service delivery.
Develop and implement standardized operating procedures and best practices across multiple sites.
Facilitate process mapping, workflow redesign, and value stream analysis initiatives.

Workforce Productivity & Capacity Planning

Analyze labor utilization, staffing models, and workload distribution.
Align staffing levels with operational demand and service requirements.
Identify bottlenecks, throughput constraints, and opportunities for workflow optimization.
Support future-state operational planning and scalable growth initiatives.

Analytics & Performance Management

Develop and maintain KPI dashboards and performance reporting tools.
Establish leading indicators that enable proactive operational management.
Translate operational data into actionable business insights and recommendations.
Monitor performance trends and support leaders in achieving improvement targets.

Change Management & Leader Standard Work

Support implementation and sustainment of operational improvements.
Establish consistent management practices and accountability systems.
Develop daily, weekly, and monthly operating rhythms focused on safety, quality, service, productivity, and associate engagement.
Promote a culture of continuous improvement across all levels of the organization.

Partnership & Stakeholder Engagement

Collaborate with frontline operators, regional leaders, and support functions.
Influence cross-functional teams through data, insights, and business cases.
Provide coaching and guidance to operational teams on process improvement methodologies.
Support operational readiness, business scaling, and transformation initiatives.

Areas of Impact

This Role Supports Operational Excellence Initiatives Across

Patient, Resident, and Inmate Food Services
Environmental Services and Housekeeping
Portering and Patient Transportation
Canteen Warehouse and Logistics Operations
Remote Site Services
Cross-functional operational workflows and service delivery models

Education & Experience

Think you have what it takes to be our Director, Operational Excellence & Process Engineering? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful:

Professional Engineer designation preferred
Degree in Industrial Engineering, Process Engineering, Operations Management, Business, Healthcare Administration, or a related field.
Equivalent experience in complex, labor-intensive operational environments will be considered.
8-10 years of progressive experience in process engineering, operational excellence, continuous improvement, or related leadership roles.
Demonstrated experience leading engineering, operational excellence, or process improvement teams.
Experience managing large-scale, cross-functional projects and initiatives.
Experience developing and managing significant capital improvement budgets.

Technical Expertise

Strong knowledge of Lean, Six Sigma, Value Stream Mapping, OEE, and related continuous improvement methodologies.
Experience with process design, workflow optimization, workforce productivity, and capacity planning.
Strong analytical and data visualization skills with the ability to develop meaningful performance metrics and dashboards.
Experience applying operational analytics to support strategic business decisions.

Leadership Competencies

Proven ability to influence and lead change in complex organizational environments.
Strong stakeholder management and relationship-building skills.
Excellent presentation, facilitation, and communication abilities.
Strategic thinker with exceptional problem-solving and decision-making skills.
Self-motivated, proactive, and comfortable working in a fast-paced environment.
Demonstrated ability to manage multiple priorities and competing demands.
High level of integrity, professionalism, and business acumen.

Additional Requirements

Ability to travel up to 50% across Canada.

Why Join Compass Group Canada?

You’ll have the opportunity to influence large-scale operational transformation across diverse service environments while helping build sustainable, scalable, and high-performing operations. Your work will directly contribute to improving service outcomes, enhancing operational efficiency, and supporting the success of teams that deliver critical services to thousands of Canadians every day.

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.

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More about this job

Responsibilities

Lead operational excellence and continuous improvement initiatives across the CHASE sectors, standardizing processes and improving service delivery, productivity, and workforce capacity. Develop performance metrics and operating rhythms, guide change implementation, and partner with operational leaders to use data and process improvement methods to achieve sustainable results.

Requirements

A degree in industrial engineering, process engineering, operations management, business, healthcare administration, or a related field is preferred, as is a Professional Engineer designation; equivalent experience may be considered. The role calls for 8–10 years of progressive relevant experience, leadership of improvement teams and large cross-functional projects, capital budget experience, strong Lean and Six Sigma expertise, and the ability to travel up to 50% across Canada.

Skills

Operational Excellence
Process Engineering
Continuous Improvement
Lean
Six Sigma
Value Stream Mapping
Overall Equipment Effectiveness (OEE)
Process Design
Workflow Optimization
Workforce Productivity
Capacity Planning
Operational Analytics
KPI Dashboards
Change Management
Stakeholder Management
Project Leadership

Benefits

Group Benefits
Employer RRSP Contributions
Discretionary Bonus or Incentive Programs
Health Benefits
Vision Care
Dental Care
Mental Health and Wellness Resources
Employment Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Operational Excellence
Process Engineering
Continuous Improvement
Lean
Six Sigma
Value Stream Mapping
Overall Equipment Effectiveness (OEE)
Process Mapping
Workflow Redesign
Standard Operating Procedures
Workforce Productivity
Capacity Planning
Labor Utilization
Staffing Models
KPI Dashboards
Performance Reporting
Operational Analytics
Change Management
Leader Standard Work
Capital Improvement Budgets
Project Management
Service Reliability
Environmental Services
Healthcare
Senior Living
Corrections
Food Services
Warehouse and Logistics
Portering and Patient Transportation
Stakeholder Engagement

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