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Added 12 mins ago
UO
Manager, Operations and Stakeholder Engagement
University of British Columbia
Vancouver, BC · UBCV | Allard Hall (ALRD)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
Reporting to the Director, Canada Climate Law Initiative, the Manager leads the day-to-day operational management of the Council’s work, including workplans, project timelines, governance…
Added 12 mins ago
BB
Biomarker & Bioanalytical Development Lead (Director / Senior Director)
Borealis Biosciences, Inc.
Vancouver, BC
- Full-time
…oversight of bioanalytical CROs and specialty laboratories, delivery of a fit-for-purpose clinical biomarker strategy that demonstrates target engagement in the kidney, and ensuring assay…
Added 12 mins ago
MU
Associate Director Operations and Systems
McGill University
Brown Student Serv.
- Full-time
Reporting to the Director of the Scholarships & Student Aid Office, the Associate Director provides strategic leadership in operations, systems, and service delivery. The role oversees…
Added 26 mins ago
SM
Project Manager III Project Management Office
St. Michael's Hospital
Toronto, ON
- Temporary
Research best practices and analyze relevant data to support project proposals and decision‑making.
Added 26 mins ago
WI
Archaeology Field Director
WSP in Canada
Fort St. John, BC
- Full-time
Collaborate with multidisciplinary teams at WSP to integrate archaeological and cultural heritage considerations into project planning and delivery
Added 26 mins ago
WI
Archaeology Field Director
WSP in Canada
Fort St. John, BC
- Full-time
Collaborate with multidisciplinary teams at WSP to integrate archaeological and cultural heritage considerations into project planning and delivery
Added 27 mins ago
Cost Estimator, Data center construction
Bell
Regina, SK
Coordinate with Engineering, Land Development, Procurement, Construction, Operations, Finance, and Project Delivery to validate inputs and scope boundaries.
Added 27 mins ago
Program Controls Manager, Data Center Construction
Bell
Regina, SK
…projects, and stakeholders across the program. Reporting to the Director, Program Controls, the role will provide leadership across interface and handover management, risk governance, root…
Added 57 mins ago
UO
Speech Language Pathologist
University of Alberta
Edmonton, AB
- Part-time
…clients on-site at ISTAR or through virtual/remote service delivery. Off-site travel to provide communication services or workshops or participate in community and donor relation activities…
Added 57 mins ago
UO
Student Financial Business Support Analyst
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
- $7,727.33 to $11,112 CAD / month
- Full-time
…report to the Manager, Student Financial Support and Associate Director, Business Solutions and…
Added 1 hour ago
IM
Principal, Client Portfolio Strategy and Governance
Investment Management Corporation of Ontario (IMCO)
Toronto, ON
- Full-time
Reporting to the Managing Director, Head of Portfolio Construction, this role will contribute to the investment decision making process by bringing investment expertise and judgment to…
Added 1 hour ago
Nurse Practitioner (N5)
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general direction of the Director of Patient Services or designate, the Nurse Practitioner RN(NP) participates as a part of the multidisciplinary team, applying current nursing…
Added 1 hour ago
UH
Administrative Quality Lead
University Health Network
Toronto, ON
- Full-time
Collect and review quality indicators; identify gaps and trends; develop action plans and report quality issues to the Nurse Manager/Clinical Director
Added 1 hour ago
GL
Senior Manager, R&D Capabilities and Excellence
Gay Lea Foods
Hamilton, ON
- Contract
Monitor project progress, remove barriers, and manage risks to delivery.
Added 1 hour ago
SL
Senior Best Practice Consultant, Process & Enablement
Sun Life
Waterloo, ON · Sun Life Waterloo King
- Full-time
…while supporting global harmonization and evolving service delivery needs. The Senior Consultant provides consultative guidance to leaders and teams and partners with process owners,…
Added 1 hour ago
BE
Intermediate Developer
BC Energy Regulator
Victoria, BC
- Full-time
Contribute to project delivery, including engaging in planning sessions, sprints planning, regular team check-ins, reviews, and other collaborative activities to support agile, iterative,…
Added 2 hours ago
UH
Municipal District of Taber | Manager of Public Works
UpSourced HR
Taber, AB
- Full-time
Reporting to the Director of Municipal Operations and leading a team of six direct reports, the Manager of Public Works provides leadership, direction, planning, and oversight to Public…
Added 2 hours ago
C
Learning & AI Enablement Associate (6-Month Contract)
ChangeMakers
Toronto, ON
- Full-time
…about how it changes the way people learn. Reporting to the Director of Learning and Development, you’ll explore new approaches to learning, experiment with AI and digital tools, and turn…
Added 2 hours ago
Senior Manager, Product Marketing Strategy, Planning and Delivery, Canadian Banking
Scotiabank
Toronto, ON
Drive sustained and profitable revenue growth through the planning, development and delivery of acquisition and customer engagement marketing programs. As a member of the Marketing Planning…
Added 2 hours ago
A
Associate Creative Director
Accenture
Toronto, ON
- Full-time
We’re seeking an Associate Creative Director (Art) to help shape bold ideas, elevate our creative output, and inspire work that makes an impact for both our agency and our clients.
Added 2 hours ago
CG
Lead, Government Relations
Canadian Gas Association
Ottawa, ON
- Full-time
The Canadian Gas Association (CGA) is the national voice of Canada’s gas energy delivery industry, including natural gas, renewable natural gas, and hydrogen. Its members include energy…
Added 2 hours ago
ID
Sr. Client Partner
Intellect Design Arena Ltd
Toronto, ON
- $140,000 to $180,000 CAD / year
- Full-time
Cross-Functional Governance: Direct Account Managers and Project Delivery Managers to ensure superior work quality, seamless execution, and maximum customer satisfaction.
Added 2 hours ago
Director of Quality Control - Construction
Ironclad Developments Inc.
Winnipeg, MB
We are seeking a Director of Quality Control to join us at our head office who will provide strategic leadership for the company's quality management program across all projects and…
Added 2 hours ago
EH
Business Development Account Manager (AM) FT
Edgewood Health Network Inc
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
…as a key link between EHN Canada, our clients and internal delivery…
Added 3 hours ago
CU
Senior Philanthropy Officer, Major Gifts, TO
Canadian Unicef Committee
Toronto, ON
- $83,000 to $93,000 CAD / year
- Full-time
Reporting to the Director, Development (Major Gifts), the Senior Philanthropy Officer manages a portfolio of major donors and high-value prospect relationships across Ontario, with a…

Compass Group Canada

Director, Operational Excellence & Process Engineering

Mississauga, ON, Canada

The salary range for this position is $110,000 to $140,000. · Full-time

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Job details

Pay: The salary range for this position is $110,000 to $140,000.
Job type: Full-time
Apply by: Nov 6, 2026
Experience: 8-10 years of progressive experience in process engineering, operational excellence, continuous improvement, or related leadership roles.
Posting language: English
Posted: Oct 7, 2026

Original job description

The salary range for this position is $110,000 to $140,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

At Compass Group Canada, our people are at the heart of everything we do. We are committed to delivering exceptional food and support services while continuously improving the experience for our clients, patients, residents, guests, and associates.

We’re seeking a strategic and results-driven Director, Operational Excellence & Process Engineering to lead operational excellence initiatives across our CHASE (Corrections, Healthcare and Senior Living and ESS) sectors. This role will be responsible for driving continuous improvement, standardization, workforce productivity, and data-driven decision-making across a diverse portfolio of operational environments.

The successful candidate will partner closely with operational leaders to optimize workflows, improve service reliability, enhance labor productivity, and develop scalable systems that support sustainable business performance.

Now, If You Were To Come On Board As Our Director, Operational Excellence & Process Engineering, We’d Ask You To Do The Following For Us

Operational Excellence & Continuous Improvement

Lead enterprise-wide operational improvement initiatives across CHASE sectors.
Identify opportunities to enhance productivity, reduce waste, and improve service delivery.
Develop and implement standardized operating procedures and best practices across multiple sites.
Facilitate process mapping, workflow redesign, and value stream analysis initiatives.

Workforce Productivity & Capacity Planning

Analyze labor utilization, staffing models, and workload distribution.
Align staffing levels with operational demand and service requirements.
Identify bottlenecks, throughput constraints, and opportunities for workflow optimization.
Support future-state operational planning and scalable growth initiatives.

Analytics & Performance Management

Develop and maintain KPI dashboards and performance reporting tools.
Establish leading indicators that enable proactive operational management.
Translate operational data into actionable business insights and recommendations.
Monitor performance trends and support leaders in achieving improvement targets.

Change Management & Leader Standard Work

Support implementation and sustainment of operational improvements.
Establish consistent management practices and accountability systems.
Develop daily, weekly, and monthly operating rhythms focused on safety, quality, service, productivity, and associate engagement.
Promote a culture of continuous improvement across all levels of the organization.

Partnership & Stakeholder Engagement

Collaborate with frontline operators, regional leaders, and support functions.
Influence cross-functional teams through data, insights, and business cases.
Provide coaching and guidance to operational teams on process improvement methodologies.
Support operational readiness, business scaling, and transformation initiatives.

Areas of Impact

This Role Supports Operational Excellence Initiatives Across

Patient, Resident, and Inmate Food Services
Environmental Services and Housekeeping
Portering and Patient Transportation
Canteen Warehouse and Logistics Operations
Remote Site Services
Cross-functional operational workflows and service delivery models

Education & Experience

Think you have what it takes to be our Director, Operational Excellence & Process Engineering? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful:

Professional Engineer designation preferred
Degree in Industrial Engineering, Process Engineering, Operations Management, Business, Healthcare Administration, or a related field.
Equivalent experience in complex, labor-intensive operational environments will be considered.
8-10 years of progressive experience in process engineering, operational excellence, continuous improvement, or related leadership roles.
Demonstrated experience leading engineering, operational excellence, or process improvement teams.
Experience managing large-scale, cross-functional projects and initiatives.
Experience developing and managing significant capital improvement budgets.

Technical Expertise

Strong knowledge of Lean, Six Sigma, Value Stream Mapping, OEE, and related continuous improvement methodologies.
Experience with process design, workflow optimization, workforce productivity, and capacity planning.
Strong analytical and data visualization skills with the ability to develop meaningful performance metrics and dashboards.
Experience applying operational analytics to support strategic business decisions.

Leadership Competencies

Proven ability to influence and lead change in complex organizational environments.
Strong stakeholder management and relationship-building skills.
Excellent presentation, facilitation, and communication abilities.
Strategic thinker with exceptional problem-solving and decision-making skills.
Self-motivated, proactive, and comfortable working in a fast-paced environment.
Demonstrated ability to manage multiple priorities and competing demands.
High level of integrity, professionalism, and business acumen.

Additional Requirements

Ability to travel up to 50% across Canada.

Why Join Compass Group Canada?

You’ll have the opportunity to influence large-scale operational transformation across diverse service environments while helping build sustainable, scalable, and high-performing operations. Your work will directly contribute to improving service outcomes, enhancing operational efficiency, and supporting the success of teams that deliver critical services to thousands of Canadians every day.

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.

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More about this job

Responsibilities

Lead operational excellence and continuous improvement initiatives across the CHASE sectors, standardizing processes and improving service delivery, productivity, and workforce capacity. Develop performance metrics and operating rhythms, guide change implementation, and partner with operational leaders to use data and process improvement methods to achieve sustainable results.

Requirements

A degree in industrial engineering, process engineering, operations management, business, healthcare administration, or a related field is preferred, as is a Professional Engineer designation; equivalent experience may be considered. The role calls for 8–10 years of progressive relevant experience, leadership of improvement teams and large cross-functional projects, capital budget experience, strong Lean and Six Sigma expertise, and the ability to travel up to 50% across Canada.

Skills

Operational Excellence
Process Engineering
Continuous Improvement
Lean
Six Sigma
Value Stream Mapping
Overall Equipment Effectiveness (OEE)
Process Design
Workflow Optimization
Workforce Productivity
Capacity Planning
Operational Analytics
KPI Dashboards
Change Management
Stakeholder Management
Project Leadership

Benefits

Group Benefits
Employer RRSP Contributions
Discretionary Bonus or Incentive Programs
Health Benefits
Vision Care
Dental Care
Mental Health and Wellness Resources
Employment Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Operational Excellence
Process Engineering
Continuous Improvement
Lean
Six Sigma
Value Stream Mapping
Overall Equipment Effectiveness (OEE)
Process Mapping
Workflow Redesign
Standard Operating Procedures
Workforce Productivity
Capacity Planning
Labor Utilization
Staffing Models
KPI Dashboards
Performance Reporting
Operational Analytics
Change Management
Leader Standard Work
Capital Improvement Budgets
Project Management
Service Reliability
Environmental Services
Healthcare
Senior Living
Corrections
Food Services
Warehouse and Logistics
Portering and Patient Transportation
Stakeholder Engagement

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