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Added 6 mins ago
PC
Senior Development Coordinator – Calgary
Porte Communities
Calgary, AB
- Full-time
As the company expands its platform, Calgary has emerged as a key growth region. Porte’s current project pipeline includes five purpose-built rental projects in various stages of…
Added 7 mins ago
S
Regional Marketing Lead, Americas - Existing
Sokin
Toronto, ON
- Full-time
Strong project management skills and the ability to balance strategic planning with hands-on execution.
Added 23 mins ago
Francophone Workforce Development Officer/Agent(e) de développement de la main-d'œuvre, Bilingue
The Government of Nova Scotia
Halifax, NS
Added 23 mins ago
General Manager
ASSA ABLOY
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…& Wallace, Midwest, and Shorty's. Reporting to the Managing Director, Wallace North America, this role leads all fence and overhead door operations across commercial and residential markets…
Added 38 mins ago
RB
Senior Director, Program Delivery
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Toronto, ON
- Full-time
As a member of RBC Borealis AI, reporting to the VP, Solutions Engineering & Delivery, the Senior Director, Program Delivery will lead the strategic planning, execution, and governance of…
Added 52 mins ago
GC
Director, Commercial Division
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London, ON
- Full-time
As a member of the Senior Leadership Team, you will lead a dynamic and experienced team across Estimating, Project Management, Drafting, Fabrication, and Installation. You will foster a…
Added 52 mins ago
D|
Senior Project Manager - Product Development and Launch (Fixed Term Contract)
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- Contract
Partner with the PD&L Director and Senior Management on portfolio strategy, project strategy, scope accelerations and other initiatives that support the product development lifecycle.
Added 52 mins ago
DI
Director of Maintenance
Drake International
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- $140,000 to $180,000 CAD / year
- Full-time
Are you an experienced Director of Maintenance, Fleet Manager, Maintenance Manager, or senior maintenance leader with a strong background in transportation and fleet operations? Join a…
Added 52 mins ago
D|
Senior Manager, Art & Design, NIOD & DECIEM - Global
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Toronto, ON
- Full-time
Project management & problem-solving: Highly organized and proactive, with the ability to manage multiple overlapping projects, prioritize competing deadlines, identify challenges and find…
Added 52 mins ago
JH
Director, Strategic Advisory
J.S. Held LLC
Toronto, ON
- Full-time
Collaborate closely with senior management and client stakeholders to achieve project goals.
Added 53 mins ago
SR
Emergency Management Coordinator
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Cutler, ON
- Full-time
Reporting to the Director of Community Development, the Emergency Management Coordinator is responsible for developing, coordinating, and liaising emergency management plans encompassing…
Added 53 mins ago
Senior Project Manager, Engineering
Sofina Foods Inc
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Added 1 hour ago
CO
Job ID #32268: Director, Development Planning
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the Director of Planning and Chief Planner in the Planning Division, Planning and Economic Development Department, provides strategic leadership, through subordinate…
Added 1 hour ago
HO
Advisor, HR Planning
House of Commons (Canada) / Chambre des communes (Canada)
Ottawa, ON
- Full-time
Reporting to the Deputy Director, HRS Strategy Planning and Execution, you will provide strategic expertise to advance HRS business priorities and strengthen human resources planning. In…
Added 1 hour ago
RM
Human Resources/Labour Relations Consultant
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Kawartha Lakes, ON · Lindsay, ON
- Full-time
Reporting to the Director of Human Resources, the HR/LR Consultant will provide guidance and support to managers and other Human Resources staff on employment and labour relations matters.…
Added 2 hours ago
CS
Delivery Director, Professional Services
Centric Software
Toronto, ON · CA ON Toronto Home Office
- Full-time
The Delivery Director (Customer Success) is responsible for leading Centric PLM post-implementation services organization. This role sits at the intersection of customer relationship…
Added 2 hours ago
KG
Video Game Producer
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Added 2 hours ago
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Job Title: Deputy Director General
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Permanent North American Gaeltacht, ON
- Part-time
Assists in coordinating and ensuring full compliance with project’s fiduciary requirements, including procurement, financial management and environmental and social risk management, as…
Added 2 hours ago
RM
Manager, Human Resources
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In collaboration with the Senior Director, Human Resources, support optimization of scheduling and workforce management systems.
Added 3 hours ago
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Job ID #32266: Manager, Vacant Unit Tax & General Revenue
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Provides strategic advice, analysis and recommendations to the Director, senior management, Committees and Council on matters related to the Vacant Unit
Added 3 hours ago
EO
Manager, Chapter Operational Excellence
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Canada
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Minimum 3 to 5 years of experience in operations, project management, association management, chapter/component relations, governance support, or a related field.
Added 3 hours ago
B
Senior Estimator – Vancouver
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Vancouver, BC
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Added 3 hours ago
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Statistical Assistant
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Montreal, QC
- From $53,996 CAD / year
Under the overall authority of the Director of the UNESCO Institute for Statistics (UIS) and the direct supervision of the responsible manager, the Statistical Assistant carries out the…
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Under the responsibility of the Director, Workforce Planning and Production Employees Management, working closely with Team lead, Workforce Planning, Assignment Coordinators and…
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Compass Group Canada

Director, Operational Excellence & Process Engineering

Mississauga, ON, Canada

The salary range for this position is $110,000 to $140,000. · Full-time

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Job details

Pay: The salary range for this position is $110,000 to $140,000.
Job type: Full-time
Apply by: Nov 6, 2026
Experience: 8-10 years of progressive experience in process engineering, operational excellence, continuous improvement, or related leadership roles.
Posting language: English
Posted: Oct 7, 2026

Original job description

The salary range for this position is $110,000 to $140,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

At Compass Group Canada, our people are at the heart of everything we do. We are committed to delivering exceptional food and support services while continuously improving the experience for our clients, patients, residents, guests, and associates.

We’re seeking a strategic and results-driven Director, Operational Excellence & Process Engineering to lead operational excellence initiatives across our CHASE (Corrections, Healthcare and Senior Living and ESS) sectors. This role will be responsible for driving continuous improvement, standardization, workforce productivity, and data-driven decision-making across a diverse portfolio of operational environments.

The successful candidate will partner closely with operational leaders to optimize workflows, improve service reliability, enhance labor productivity, and develop scalable systems that support sustainable business performance.

Now, If You Were To Come On Board As Our Director, Operational Excellence & Process Engineering, We’d Ask You To Do The Following For Us

Operational Excellence & Continuous Improvement

Lead enterprise-wide operational improvement initiatives across CHASE sectors.
Identify opportunities to enhance productivity, reduce waste, and improve service delivery.
Develop and implement standardized operating procedures and best practices across multiple sites.
Facilitate process mapping, workflow redesign, and value stream analysis initiatives.

Workforce Productivity & Capacity Planning

Analyze labor utilization, staffing models, and workload distribution.
Align staffing levels with operational demand and service requirements.
Identify bottlenecks, throughput constraints, and opportunities for workflow optimization.
Support future-state operational planning and scalable growth initiatives.

Analytics & Performance Management

Develop and maintain KPI dashboards and performance reporting tools.
Establish leading indicators that enable proactive operational management.
Translate operational data into actionable business insights and recommendations.
Monitor performance trends and support leaders in achieving improvement targets.

Change Management & Leader Standard Work

Support implementation and sustainment of operational improvements.
Establish consistent management practices and accountability systems.
Develop daily, weekly, and monthly operating rhythms focused on safety, quality, service, productivity, and associate engagement.
Promote a culture of continuous improvement across all levels of the organization.

Partnership & Stakeholder Engagement

Collaborate with frontline operators, regional leaders, and support functions.
Influence cross-functional teams through data, insights, and business cases.
Provide coaching and guidance to operational teams on process improvement methodologies.
Support operational readiness, business scaling, and transformation initiatives.

Areas of Impact

This Role Supports Operational Excellence Initiatives Across

Patient, Resident, and Inmate Food Services
Environmental Services and Housekeeping
Portering and Patient Transportation
Canteen Warehouse and Logistics Operations
Remote Site Services
Cross-functional operational workflows and service delivery models

Education & Experience

Think you have what it takes to be our Director, Operational Excellence & Process Engineering? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful:

Professional Engineer designation preferred
Degree in Industrial Engineering, Process Engineering, Operations Management, Business, Healthcare Administration, or a related field.
Equivalent experience in complex, labor-intensive operational environments will be considered.
8-10 years of progressive experience in process engineering, operational excellence, continuous improvement, or related leadership roles.
Demonstrated experience leading engineering, operational excellence, or process improvement teams.
Experience managing large-scale, cross-functional projects and initiatives.
Experience developing and managing significant capital improvement budgets.

Technical Expertise

Strong knowledge of Lean, Six Sigma, Value Stream Mapping, OEE, and related continuous improvement methodologies.
Experience with process design, workflow optimization, workforce productivity, and capacity planning.
Strong analytical and data visualization skills with the ability to develop meaningful performance metrics and dashboards.
Experience applying operational analytics to support strategic business decisions.

Leadership Competencies

Proven ability to influence and lead change in complex organizational environments.
Strong stakeholder management and relationship-building skills.
Excellent presentation, facilitation, and communication abilities.
Strategic thinker with exceptional problem-solving and decision-making skills.
Self-motivated, proactive, and comfortable working in a fast-paced environment.
Demonstrated ability to manage multiple priorities and competing demands.
High level of integrity, professionalism, and business acumen.

Additional Requirements

Ability to travel up to 50% across Canada.

Why Join Compass Group Canada?

You’ll have the opportunity to influence large-scale operational transformation across diverse service environments while helping build sustainable, scalable, and high-performing operations. Your work will directly contribute to improving service outcomes, enhancing operational efficiency, and supporting the success of teams that deliver critical services to thousands of Canadians every day.

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.

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More about this job

Responsibilities

Lead operational excellence and continuous improvement initiatives across the CHASE sectors, standardizing processes and improving service delivery, productivity, and workforce capacity. Develop performance metrics and operating rhythms, guide change implementation, and partner with operational leaders to use data and process improvement methods to achieve sustainable results.

Requirements

A degree in industrial engineering, process engineering, operations management, business, healthcare administration, or a related field is preferred, as is a Professional Engineer designation; equivalent experience may be considered. The role calls for 8–10 years of progressive relevant experience, leadership of improvement teams and large cross-functional projects, capital budget experience, strong Lean and Six Sigma expertise, and the ability to travel up to 50% across Canada.

Skills

Operational Excellence
Process Engineering
Continuous Improvement
Lean
Six Sigma
Value Stream Mapping
Overall Equipment Effectiveness (OEE)
Process Design
Workflow Optimization
Workforce Productivity
Capacity Planning
Operational Analytics
KPI Dashboards
Change Management
Stakeholder Management
Project Leadership

Benefits

Group Benefits
Employer RRSP Contributions
Discretionary Bonus or Incentive Programs
Health Benefits
Vision Care
Dental Care
Mental Health and Wellness Resources
Employment Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Operational Excellence
Process Engineering
Continuous Improvement
Lean
Six Sigma
Value Stream Mapping
Overall Equipment Effectiveness (OEE)
Process Mapping
Workflow Redesign
Standard Operating Procedures
Workforce Productivity
Capacity Planning
Labor Utilization
Staffing Models
KPI Dashboards
Performance Reporting
Operational Analytics
Change Management
Leader Standard Work
Capital Improvement Budgets
Project Management
Service Reliability
Environmental Services
Healthcare
Senior Living
Corrections
Food Services
Warehouse and Logistics
Portering and Patient Transportation
Stakeholder Engagement

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