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Added 43 mins ago
NB
Wealth Associate
National Bank of Canada
Ancaster, ON
- Full-time
A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help wealth advisors to…
Added 44 mins ago
G
Marketing Associate Intern, Severe Asthma & Nasal Polyps - Mississauga or Montreal
GSK
Hamilton, ON · Mississauga, ON · Oakville, ON · Toronto, ON · Montreal, QC
- $31,980 to $79,950 CAD / year
- Full-time
As a Marketing Associate Intern, you will be responsible for supporting the planning and execution of strategic and operational priorities for GSK Canada's Severe Asthma and Nasal Polyps…
Added 1 hour ago
AM
Warehouse Associate (Part-Time, Afternoon Shift)
Applied Medical
Mississauga, ON
- Part-time
…earned a strong reputation for excellence in the healthcare field. Our unique business model, combined with our dedication to delivering the highest quality products, enables team members…
Added 5 hours ago
TC
First Mile Transportation Manager - 12 Month Contract
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $89,208 to $135,086.4 CAD / year
- Full-time
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Added 6 hours ago
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(CAN) Solution Consultant II
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Mississauga, ON
- Full-time
…warehouse solutions runs as designed and available to business operations every…
Added 6 hours ago
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(CAN) Electronics Associate
Walmart
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- Part-time
A Department Specialized Associate, this Associate drives sales in a highly specialized part of our business. Product knowledge in this field is at a premium.
Added 6 hours ago
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Manager, Program Management (People Analytics)
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Mississauga, ON
- Full-time
…and execution of approaches to manage and optimize business operations within the People Analytics domain. This involves utilizing advanced analytical tools and techniques to collect,…
Added 6 hours ago
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(CAN) Electronics Associate
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- Full-time
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Added 6 hours ago
Risk Associate
Health Sciences North
Sudbury, ON
Minimum of a four (4) year Bachelor’s Degree in a health discipline, or a related field, from an accredited university.
Added 6 hours ago
Risk Associate
Health Sciences North
Sudbury, ON
Minimum of a four (4) year Bachelor’s Degree in a health discipline, or a related field, from an accredited university.
Added 7 hours ago
EI
NPI Pricing Specialist
Ecolab Inc.
Calgary, AB
- Full-time
Bachelor’s degree or diploma in Business, Economics, Supply Chain, or a related field.
Added 7 hours ago
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Private Equity Fund Administration Senior Associate
JPMorgan Chase & Co.
Toronto, ON
- Full-time
…across major global hubs and working closely with Technology, Operations, and Business partners, we build scalable processes, strong controls, and actionable analytics that support the…
Added 7 hours ago
AM
Warehouse Associate (Part-Time, Afternoon Shift)
Applied Medical
Mississauga, ON
- $20 to $22 CAD / hour
- Part-time
…earned a strong reputation for excellence in the healthcare field. Our unique business model, combined with our dedication to delivering the highest quality products, enables team members…
Added 8 hours ago
SD
Director, Virtual Care Technology Applications
Shoppers Drug Mart
Mississauga, ON · Toronto, ON
- Full-time
The successful candidate will partner closely with business, digital, operations, architecture, engineering, security, infrastructure, and vendor teams to ensure the continued success of…
Added 8 hours ago
SD
Senior Analyst, Payor Performance
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Toronto, ON
- Full-time
Internal collaboration with other business areas including Operations, Pricing and Procurement to develop, train and support stores regarding Payor processes and develop education and…
Added 8 hours ago
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Specialist, Front Store Operations
Shoppers Drug Mart
Toronto, ON
- Full-time
Reporting directly to the Director, Front Store Operations, the incumbent liaises, collaborates, and coordinates between various Central Office departments to support the Stores and the…
Added 8 hours ago
SD
Manager, Acquisition Operations
Shoppers Drug Mart
Toronto, ON
- Full-time
University degree in Business Administration, Operations Management, Healthcare Management, Pharmacy, or a related field.
Added 8 hours ago
SD
Project Manager
Shoppers Drug Mart
Mississauga, ON
- Full-time
Lead cross-functional teams of Subject Matter Experts from key areas of the enterprise (e.g., Program Management, Operations, Pharmacy, Clinical, etc.) to understand potential project…
Added 8 hours ago
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Retail Key Holder-PROMENADES ST BRUNO
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- $19.1 USD / hour
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Added 8 hours ago
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Patient Care Supervisor
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Bilingual Supervisor, Patient Care (Oncology)
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The Supervisor Patient Care Specialty is responsible for overseeing the day-to-day operations for the oncology PCS team. The scope of these tasks can include but will not be limited to…
Added 9 hours ago
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Business Coordinator, Underwriting and Sales Support - 14 Month Term
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…responsible for providing specialized support primarily to the Associate Vice President of Underwriting & Sales Support Teams in Business Banking and Associate Vice President of Portfolio…
Added 9 hours ago
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Canola Parent Seed Summer Associate
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- Temporary
You will be working closely with your supervisor and other summer staff assisting in day to day operations such as: site prep, seed prep, seeding, spraying, plant sampling, quality…
Added 9 hours ago
CG
Director, Operational Excellence & Process Engineering
Compass Group Canada
Mississauga, ON
- Full-time
Degree in Industrial Engineering, Process Engineering, Operations Management, Business, Healthcare Administration, or a related field.
Added 10 hours ago
TH
Analyste principal de l?Exploitation
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Compass Group Canada

Director, Operational Excellence & Process Engineering

Mississauga, ON, Canada

The salary range for this position is $110,000 to $140,000. · Full-time

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Job details

Pay: The salary range for this position is $110,000 to $140,000.
Job type: Full-time
Apply by: Nov 6, 2026
Experience: 8-10 years of progressive experience in process engineering, operational excellence, continuous improvement, or related leadership roles.
Posting language: English
Posted: Oct 7, 2026

Original job description

The salary range for this position is $110,000 to $140,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

At Compass Group Canada, our people are at the heart of everything we do. We are committed to delivering exceptional food and support services while continuously improving the experience for our clients, patients, residents, guests, and associates.

We’re seeking a strategic and results-driven Director, Operational Excellence & Process Engineering to lead operational excellence initiatives across our CHASE (Corrections, Healthcare and Senior Living and ESS) sectors. This role will be responsible for driving continuous improvement, standardization, workforce productivity, and data-driven decision-making across a diverse portfolio of operational environments.

The successful candidate will partner closely with operational leaders to optimize workflows, improve service reliability, enhance labor productivity, and develop scalable systems that support sustainable business performance.

Now, If You Were To Come On Board As Our Director, Operational Excellence & Process Engineering, We’d Ask You To Do The Following For Us

Operational Excellence & Continuous Improvement

Lead enterprise-wide operational improvement initiatives across CHASE sectors.
Identify opportunities to enhance productivity, reduce waste, and improve service delivery.
Develop and implement standardized operating procedures and best practices across multiple sites.
Facilitate process mapping, workflow redesign, and value stream analysis initiatives.

Workforce Productivity & Capacity Planning

Analyze labor utilization, staffing models, and workload distribution.
Align staffing levels with operational demand and service requirements.
Identify bottlenecks, throughput constraints, and opportunities for workflow optimization.
Support future-state operational planning and scalable growth initiatives.

Analytics & Performance Management

Develop and maintain KPI dashboards and performance reporting tools.
Establish leading indicators that enable proactive operational management.
Translate operational data into actionable business insights and recommendations.
Monitor performance trends and support leaders in achieving improvement targets.

Change Management & Leader Standard Work

Support implementation and sustainment of operational improvements.
Establish consistent management practices and accountability systems.
Develop daily, weekly, and monthly operating rhythms focused on safety, quality, service, productivity, and associate engagement.
Promote a culture of continuous improvement across all levels of the organization.

Partnership & Stakeholder Engagement

Collaborate with frontline operators, regional leaders, and support functions.
Influence cross-functional teams through data, insights, and business cases.
Provide coaching and guidance to operational teams on process improvement methodologies.
Support operational readiness, business scaling, and transformation initiatives.

Areas of Impact

This Role Supports Operational Excellence Initiatives Across

Patient, Resident, and Inmate Food Services
Environmental Services and Housekeeping
Portering and Patient Transportation
Canteen Warehouse and Logistics Operations
Remote Site Services
Cross-functional operational workflows and service delivery models

Education & Experience

Think you have what it takes to be our Director, Operational Excellence & Process Engineering? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful:

Professional Engineer designation preferred
Degree in Industrial Engineering, Process Engineering, Operations Management, Business, Healthcare Administration, or a related field.
Equivalent experience in complex, labor-intensive operational environments will be considered.
8-10 years of progressive experience in process engineering, operational excellence, continuous improvement, or related leadership roles.
Demonstrated experience leading engineering, operational excellence, or process improvement teams.
Experience managing large-scale, cross-functional projects and initiatives.
Experience developing and managing significant capital improvement budgets.

Technical Expertise

Strong knowledge of Lean, Six Sigma, Value Stream Mapping, OEE, and related continuous improvement methodologies.
Experience with process design, workflow optimization, workforce productivity, and capacity planning.
Strong analytical and data visualization skills with the ability to develop meaningful performance metrics and dashboards.
Experience applying operational analytics to support strategic business decisions.

Leadership Competencies

Proven ability to influence and lead change in complex organizational environments.
Strong stakeholder management and relationship-building skills.
Excellent presentation, facilitation, and communication abilities.
Strategic thinker with exceptional problem-solving and decision-making skills.
Self-motivated, proactive, and comfortable working in a fast-paced environment.
Demonstrated ability to manage multiple priorities and competing demands.
High level of integrity, professionalism, and business acumen.

Additional Requirements

Ability to travel up to 50% across Canada.

Why Join Compass Group Canada?

You’ll have the opportunity to influence large-scale operational transformation across diverse service environments while helping build sustainable, scalable, and high-performing operations. Your work will directly contribute to improving service outcomes, enhancing operational efficiency, and supporting the success of teams that deliver critical services to thousands of Canadians every day.

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.

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More about this job

Responsibilities

Lead operational excellence and continuous improvement initiatives across the CHASE sectors, standardizing processes and improving service delivery, productivity, and workforce capacity. Develop performance metrics and operating rhythms, guide change implementation, and partner with operational leaders to use data and process improvement methods to achieve sustainable results.

Requirements

A degree in industrial engineering, process engineering, operations management, business, healthcare administration, or a related field is preferred, as is a Professional Engineer designation; equivalent experience may be considered. The role calls for 8–10 years of progressive relevant experience, leadership of improvement teams and large cross-functional projects, capital budget experience, strong Lean and Six Sigma expertise, and the ability to travel up to 50% across Canada.

Skills

Operational Excellence
Process Engineering
Continuous Improvement
Lean
Six Sigma
Value Stream Mapping
Overall Equipment Effectiveness (OEE)
Process Design
Workflow Optimization
Workforce Productivity
Capacity Planning
Operational Analytics
KPI Dashboards
Change Management
Stakeholder Management
Project Leadership

Benefits

Group Benefits
Employer RRSP Contributions
Discretionary Bonus or Incentive Programs
Health Benefits
Vision Care
Dental Care
Mental Health and Wellness Resources
Employment Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Operational Excellence
Process Engineering
Continuous Improvement
Lean
Six Sigma
Value Stream Mapping
Overall Equipment Effectiveness (OEE)
Process Mapping
Workflow Redesign
Standard Operating Procedures
Workforce Productivity
Capacity Planning
Labor Utilization
Staffing Models
KPI Dashboards
Performance Reporting
Operational Analytics
Change Management
Leader Standard Work
Capital Improvement Budgets
Project Management
Service Reliability
Environmental Services
Healthcare
Senior Living
Corrections
Food Services
Warehouse and Logistics
Portering and Patient Transportation
Stakeholder Engagement

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