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Added 2 hours ago
FI
Cyber Security Architect -Healthcare
Flexstaf I.T. Inc.
Canada
- Contract
The resource will provide strategic guidance in architectural directions, multi-year domain roadmaps, security standards, reference architectures, and best practices across cloud, hybrid,…
Added 11 hours ago
UO
Associate Director, Health Services
University of Waterloo
Waterloo, ON · Health Services
- Full-time
The Associate Director, Health Services (ADHS) is accountable to support Campus Wellness senior leadership (University Medical Director and Director, Operations) in the strategic and…
Added 11 hours ago
AG
Project Manager
Adelphi Group
Toronto, ON
- Full-time
Schedule development, management, monitoring and oversight o Resource management and forecasting.
Added 11 hours ago
D
Senior Analyst, Portfolio and Asset Management
Dream
Toronto, ON
- Full-time
…thriving community. Dream Impact Trust is currently looking for a Senior Analyst to assist with asset management and portfolio management responsibilities. The Senior Analyst will report to…
Added 12 hours ago
SD
Manager, Acquisition Operations
Shoppers Drug Mart
Toronto, ON
- Full-time
…pharmacy acquisitions at Shoppers Drug Mart. Reporting to the Senior Director, Acquisitions & Business Development, this role is responsible for the hands-on management of operational…
Added 12 hours ago
SD
Project Manager
Shoppers Drug Mart
Mississauga, ON
- Full-time
Develop and manage detailed work plans, schedules, project budget estimates and resource plans required for successful project completion
Added 13 hours ago
MT
Senior Infrastructure Engineer (Linux & Cloud Automation)
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
- Full-time
Infrastructure-as-Code & Automation: Develop and maintain Bicep and ARM templates for Azure resource deployments. Build and manage Azure DevOps CI/CD pipelines for infrastructure…
Added 13 hours ago
EL
Associate Director, Market Access & Reimbursement Strategy Speciality Portfolio
Eli Lilly and Company
ON · Ontario, Canada
- Full-time
…Immunology and Neuroscience), including: goal-setting, performance management, capability building, project prioritization and resource allocation and budget ownership across brands and…
Added 14 hours ago
A
Business Coordinator, Underwriting and Sales Support - 14 Month Term
ATB
Calgary, AB
- Full-time
As ATB’s next Business Coordinator, you are a part of the Underwriting & Sales Support Senior leadership team and will be responsible for providing specialized support primarily to the…
Added 14 hours ago
CG
Director, Operational Excellence & Process Engineering
Compass Group Canada
Mississauga, ON
- Full-time
…excellence initiatives across our CHASE (Corrections, Healthcare and Senior Living and ESS) sectors. This role will be responsible for driving continuous improvement, standardization,…
Added 15 hours ago
O
Manager, Sustainable Investing - Private Equity
OMERS
Toronto, ON · Head Office Toronto
- Full-time
Working under the direction of the Head of Sustainable Investing for Private Markets, the Senior Associate will work with investing and asset management teams across Private Equity (PE) and…
Added 19 hours ago
OC
Associate General Counsel
Ontario College Of Pharmacists Ordre des Pharmaciens de L Ontario
Toronto, ON
- $165,000 to $198,000 CAD / year
- Full-time
Contribute to enterprise legal risk management, compliance frameworks, delegations of authority, and legal records and information practices.
Added 19 hours ago
OC
Associate General Counsel
Ontario College of Pharmacists
Toronto, ON
- Full-time
Contribute to enterprise legal risk management, compliance frameworks, delegations of authority, and legal records and information practices.
Added 19 hours ago
T
Credit Analyst II
TD
Oshawa, ON · Peterborough, ON
- Full-time
Generally, reports to the Senior Manager, Credit Management
Added 19 hours ago
OT
Senior Associate, Corporate Accounting (12 month contract)
Ontario Teachers' Pension Plan
Toronto, ON
- Full-time
The Senior Associate, Corporate Accounting supports the integrity of General Ledger accounting data including transaction processing and monthly, quarterly, semi-annual and annual close…
Added 19 hours ago
T
Associate Marketing Manager
TD
Toronto, ON
- Full-time
We are seeking an Associate Marketing Manager who is a strategic thinker and problem solver with the ability to work in a fast paced environment. This ideal individual will have a knowledge…
Added 21 hours ago
RG
LV Senior Project Manager
RWS Group
Montreal, QC
- Full-time
The Senior Project Manager is responsible for executing complex projects from inception to completion, acting as the primary liaison between RWS and key clients, to ensure client retention,…
Added 23 hours ago
AF
Business Coordinator, Underwriting and Sales Support - 14 Month Term
ATB Financial
Calgary, AB
- Full-time
As ATB’s next Business Coordinator, you are a part of the Underwriting & Sales Support Senior leadership team and will be responsible for providing specialized support primarily to the…
Added 23 hours ago
A
Associate Director, Head of Vivarium Operations
AstraZeneca
Hamilton, ON · Canada – Hamilton – Longwood Road South
- Full-time
Internal: Team members, colleagues, and senior management; AZ project teams; Members of other business functions.
Added 1 day ago
S
Regional Business Development manager
Sysco
Moncton, NB · Halifax, NS · St. John's, NL · Sysco Halifax
- Full-time
…learning • Sysco product discounts • Preferred vendor discounts • Associate Resource…
Added 1 day ago
NR
Manager Strategic Communications
Niagara Region
Thorold, ON
- $121,700 to $143,170 CAD / year
- Full-time
…communications leadership, consultation and ongoing relationship management for Commissioners, Directors and senior…
Added 1 day ago
UO
Academic Services Coordinator
University of Waterloo
Waterloo, ON · Pearl Sullivan Engineering Building
- Full-time
…internal and external events etc.), special projects, data management, and general administrative duties. The position acts as a liaison with units in the Faculty of Engineering and central…
Added 1 day ago
UO
Academic Services Coordinator
University of Waterloo
Waterloo, ON · Centre Environment & Info Tech
- Full-time
…internal and external events etc.), special projects, data management, and general administrative duties. The position acts as a liaison with units in the Faculty of Engineering and central…
Added 1 day ago
UO
Academic Services Coordinator
University of Waterloo
Waterloo, ON · Pearl Sullivan Engineering Building
- Full-time
…not limited to client service, academic integrity, calendar management, support for core functions (e.g., admissions, First Year Engineering Office, etc.), special projects, data…
Added 1 day ago
Manager - Design Services
City of Vancouver
Vancouver, BC
This is a senior working management role requiring advanced design expertise and strong leadership. The Manager contributes directly to creative development and design production while also…

Compass Group Canada

Director, Operational Excellence & Process Engineering

Mississauga, ON, Canada

The salary range for this position is $110,000 to $140,000. · Full-time

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Job details

Pay: The salary range for this position is $110,000 to $140,000.
Job type: Full-time
Apply by: Nov 6, 2026
Experience: 8-10 years of progressive experience in process engineering, operational excellence, continuous improvement, or related leadership roles.
Posting language: English
Posted: Oct 7, 2026

Original job description

The salary range for this position is $110,000 to $140,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

At Compass Group Canada, our people are at the heart of everything we do. We are committed to delivering exceptional food and support services while continuously improving the experience for our clients, patients, residents, guests, and associates.

We’re seeking a strategic and results-driven Director, Operational Excellence & Process Engineering to lead operational excellence initiatives across our CHASE (Corrections, Healthcare and Senior Living and ESS) sectors. This role will be responsible for driving continuous improvement, standardization, workforce productivity, and data-driven decision-making across a diverse portfolio of operational environments.

The successful candidate will partner closely with operational leaders to optimize workflows, improve service reliability, enhance labor productivity, and develop scalable systems that support sustainable business performance.

Now, If You Were To Come On Board As Our Director, Operational Excellence & Process Engineering, We’d Ask You To Do The Following For Us

Operational Excellence & Continuous Improvement

Lead enterprise-wide operational improvement initiatives across CHASE sectors.
Identify opportunities to enhance productivity, reduce waste, and improve service delivery.
Develop and implement standardized operating procedures and best practices across multiple sites.
Facilitate process mapping, workflow redesign, and value stream analysis initiatives.

Workforce Productivity & Capacity Planning

Analyze labor utilization, staffing models, and workload distribution.
Align staffing levels with operational demand and service requirements.
Identify bottlenecks, throughput constraints, and opportunities for workflow optimization.
Support future-state operational planning and scalable growth initiatives.

Analytics & Performance Management

Develop and maintain KPI dashboards and performance reporting tools.
Establish leading indicators that enable proactive operational management.
Translate operational data into actionable business insights and recommendations.
Monitor performance trends and support leaders in achieving improvement targets.

Change Management & Leader Standard Work

Support implementation and sustainment of operational improvements.
Establish consistent management practices and accountability systems.
Develop daily, weekly, and monthly operating rhythms focused on safety, quality, service, productivity, and associate engagement.
Promote a culture of continuous improvement across all levels of the organization.

Partnership & Stakeholder Engagement

Collaborate with frontline operators, regional leaders, and support functions.
Influence cross-functional teams through data, insights, and business cases.
Provide coaching and guidance to operational teams on process improvement methodologies.
Support operational readiness, business scaling, and transformation initiatives.

Areas of Impact

This Role Supports Operational Excellence Initiatives Across

Patient, Resident, and Inmate Food Services
Environmental Services and Housekeeping
Portering and Patient Transportation
Canteen Warehouse and Logistics Operations
Remote Site Services
Cross-functional operational workflows and service delivery models

Education & Experience

Think you have what it takes to be our Director, Operational Excellence & Process Engineering? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful:

Professional Engineer designation preferred
Degree in Industrial Engineering, Process Engineering, Operations Management, Business, Healthcare Administration, or a related field.
Equivalent experience in complex, labor-intensive operational environments will be considered.
8-10 years of progressive experience in process engineering, operational excellence, continuous improvement, or related leadership roles.
Demonstrated experience leading engineering, operational excellence, or process improvement teams.
Experience managing large-scale, cross-functional projects and initiatives.
Experience developing and managing significant capital improvement budgets.

Technical Expertise

Strong knowledge of Lean, Six Sigma, Value Stream Mapping, OEE, and related continuous improvement methodologies.
Experience with process design, workflow optimization, workforce productivity, and capacity planning.
Strong analytical and data visualization skills with the ability to develop meaningful performance metrics and dashboards.
Experience applying operational analytics to support strategic business decisions.

Leadership Competencies

Proven ability to influence and lead change in complex organizational environments.
Strong stakeholder management and relationship-building skills.
Excellent presentation, facilitation, and communication abilities.
Strategic thinker with exceptional problem-solving and decision-making skills.
Self-motivated, proactive, and comfortable working in a fast-paced environment.
Demonstrated ability to manage multiple priorities and competing demands.
High level of integrity, professionalism, and business acumen.

Additional Requirements

Ability to travel up to 50% across Canada.

Why Join Compass Group Canada?

You’ll have the opportunity to influence large-scale operational transformation across diverse service environments while helping build sustainable, scalable, and high-performing operations. Your work will directly contribute to improving service outcomes, enhancing operational efficiency, and supporting the success of teams that deliver critical services to thousands of Canadians every day.

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.

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More about this job

Responsibilities

Lead operational excellence and continuous improvement initiatives across the CHASE sectors, standardizing processes and improving service delivery, productivity, and workforce capacity. Develop performance metrics and operating rhythms, guide change implementation, and partner with operational leaders to use data and process improvement methods to achieve sustainable results.

Requirements

A degree in industrial engineering, process engineering, operations management, business, healthcare administration, or a related field is preferred, as is a Professional Engineer designation; equivalent experience may be considered. The role calls for 8–10 years of progressive relevant experience, leadership of improvement teams and large cross-functional projects, capital budget experience, strong Lean and Six Sigma expertise, and the ability to travel up to 50% across Canada.

Skills

Operational Excellence
Process Engineering
Continuous Improvement
Lean
Six Sigma
Value Stream Mapping
Overall Equipment Effectiveness (OEE)
Process Design
Workflow Optimization
Workforce Productivity
Capacity Planning
Operational Analytics
KPI Dashboards
Change Management
Stakeholder Management
Project Leadership

Benefits

Group Benefits
Employer RRSP Contributions
Discretionary Bonus or Incentive Programs
Health Benefits
Vision Care
Dental Care
Mental Health and Wellness Resources
Employment Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Operational Excellence
Process Engineering
Continuous Improvement
Lean
Six Sigma
Value Stream Mapping
Overall Equipment Effectiveness (OEE)
Process Mapping
Workflow Redesign
Standard Operating Procedures
Workforce Productivity
Capacity Planning
Labor Utilization
Staffing Models
KPI Dashboards
Performance Reporting
Operational Analytics
Change Management
Leader Standard Work
Capital Improvement Budgets
Project Management
Service Reliability
Environmental Services
Healthcare
Senior Living
Corrections
Food Services
Warehouse and Logistics
Portering and Patient Transportation
Stakeholder Engagement

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