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Added 17 mins ago
IG
Senior Civil Engineer
Insight Global
Peterborough, ON
- Full-time
Insight Global is seeking a Senior Project Manager/Civil Engineer, Land Development Solutions on behalf of a leading engineering and consulting organization in Peterborough, Ontario. This…
Added 17 mins ago
BR
Senior Building Structural Engineer
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Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
The position is for a senior building restoration structural engineer with a strong background in building rehabilitation and structural design.
Added 34 mins ago
UH
Senior Manufacturing Engineer
University Health Network
Mississauga, ON
- Full-time
The Senior Manufacturing Engineer is responsible for leading the transfer of new products from development into production while ensuring manufacturing readiness, process robustness,…
Added 48 mins ago
I
Senior System Administrator
ICES
Toronto, ON
- Contract
ICES is seeking a Senior System Administrator to join our Technology department. The Senior System Administrator is responsible for building, maintaining, and supporting Information…
Added 1 hour ago
IC
Senior System Administrator
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- Full-time
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Added 1 hour ago
Principal Network Engineer
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We seek a Principal Network Engineer to serve as the technical lead for our enterprise network transformation. This is the highest-level individual contributor role on the Network…
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- Full-time
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Cyber Security Architect -Healthcare
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Added 1 hour ago
Industrial Engineer
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The Industrial Engineer designs, develops, tests, and evaluates integrated systems for managing industrial production processes, including human work factors, quality control, inventory…
Added 3 hours ago
EG
Intermediate Pavement Engineer
Egis Group
Kingston, ON
- $70,000 to $88,000 CAD / year
- Full-time
Reporting to the Senior Pavement Engineer, the Intermediate Pavement Engineer, will be responsible for supporting the overall success of MTO Projects in Canada.
Added 3 hours ago
EI
Intermediate Pavement Engineer
Egis in Canada
Kingston, ON
- $70,000 to $88,000 CAD / year
- Full-time
Reporting to the Senior Pavement Engineer, the Intermediate Pavement Engineer, will be responsible for supporting the overall success of MTO Projects in Canada.
Added 5 hours ago
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Principal ASIC Design Engineer
Advanced Micro Devices, Inc
Markham, ON
- Full-time
The IOHUB team at AMD is seeking a Principal ASIC Design Engineer to provide technical leadership for the development of next-generation IP that enables AMD products across server, data…
Added 5 hours ago
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Enterprise Cloud Architect (Enterprise Architect)
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Participates in architecture governance activities, including architecture reviews, architecture boards, project assurance activities, and the development of architectural artifacts,…
Added 6 hours ago
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Senior Civil/Structural Engineer
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Calgary, AB
- Full-time
Job Posting – Senior Civil/Structural Engineer
Added 10 hours ago
Senior Engineer
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Winnipeg, MB
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Senior Electrical Engineer
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The Senior Electrical Engineer will work as part of a multi-disciplinary project team developing new and innovative electronics solutions to meet customer needs. The Senior Electrical…
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Dartmouth, NS
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Ultra Maritime is seeking an experienced and motivated Project Engineer to guide the development of advanced Anti-Submarine Warfare (ASW) systems for the naval market.
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Senior Water Resources Engineer
Onterris
Calgary, AB · CAN-Alberta-Calgary
- Full-time
As an Senior Engineer in our Calgary office you’ll be responsible for assisting multiple projects where you will have increasing interaction with our multi-disciplinary staff, regulatory…
Added 11 hours ago
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Senior Sub-System Design Engineer
Ericsson
Ottawa, ON
- Full-time
…products that enable mobile networks worldwide. We are seeking a Senior Sub-System Design Engineer to join our Product Systems & Integration (PSI) organization, specifically within the…
Added 11 hours ago
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Software Engineer - Product Lifecycle Information Management
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Vancouver, BC
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…deliverables. By partnering closely with the business partners, project leads, and technical teams we help deliver project scope and ensure stakeholder expectations are…
Added 12 hours ago
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Senior Director, Pharmacy Experience and Transformation
Shoppers Drug Mart
Toronto, ON
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Reporting to the VP, Pharmacy Operations, Clinical Excellence and Transformation, the Senior Director, Pharmacy Experience and Transformation will lead the strategy and execution of…
Added 12 hours ago
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Senior Associate, New Equipment / Modernization
Carrier
ON · Regional Municipality of York, ON
- Full-time
Added 12 hours ago
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Principal Mining Engineer
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Act as Mining lead, Project Manager, Project Engineer on EPCM and DE and Project Delivery scope/projects.
Added 12 hours ago
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Cybersecurity Architect
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Added 12 hours ago
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Lead Engineer, Facility Design
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Calgary, AB
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Compass Group Canada

Director, Operational Excellence & Process Engineering

Mississauga, ON, Canada

The salary range for this position is $110,000 to $140,000. · Full-time

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Job details

Pay: The salary range for this position is $110,000 to $140,000.
Job type: Full-time
Apply by: Nov 6, 2026
Experience: 8-10 years of progressive experience in process engineering, operational excellence, continuous improvement, or related leadership roles.
Posting language: English
Posted: Oct 7, 2026

Original job description

The salary range for this position is $110,000 to $140,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

At Compass Group Canada, our people are at the heart of everything we do. We are committed to delivering exceptional food and support services while continuously improving the experience for our clients, patients, residents, guests, and associates.

We’re seeking a strategic and results-driven Director, Operational Excellence & Process Engineering to lead operational excellence initiatives across our CHASE (Corrections, Healthcare and Senior Living and ESS) sectors. This role will be responsible for driving continuous improvement, standardization, workforce productivity, and data-driven decision-making across a diverse portfolio of operational environments.

The successful candidate will partner closely with operational leaders to optimize workflows, improve service reliability, enhance labor productivity, and develop scalable systems that support sustainable business performance.

Now, If You Were To Come On Board As Our Director, Operational Excellence & Process Engineering, We’d Ask You To Do The Following For Us

Operational Excellence & Continuous Improvement

Lead enterprise-wide operational improvement initiatives across CHASE sectors.
Identify opportunities to enhance productivity, reduce waste, and improve service delivery.
Develop and implement standardized operating procedures and best practices across multiple sites.
Facilitate process mapping, workflow redesign, and value stream analysis initiatives.

Workforce Productivity & Capacity Planning

Analyze labor utilization, staffing models, and workload distribution.
Align staffing levels with operational demand and service requirements.
Identify bottlenecks, throughput constraints, and opportunities for workflow optimization.
Support future-state operational planning and scalable growth initiatives.

Analytics & Performance Management

Develop and maintain KPI dashboards and performance reporting tools.
Establish leading indicators that enable proactive operational management.
Translate operational data into actionable business insights and recommendations.
Monitor performance trends and support leaders in achieving improvement targets.

Change Management & Leader Standard Work

Support implementation and sustainment of operational improvements.
Establish consistent management practices and accountability systems.
Develop daily, weekly, and monthly operating rhythms focused on safety, quality, service, productivity, and associate engagement.
Promote a culture of continuous improvement across all levels of the organization.

Partnership & Stakeholder Engagement

Collaborate with frontline operators, regional leaders, and support functions.
Influence cross-functional teams through data, insights, and business cases.
Provide coaching and guidance to operational teams on process improvement methodologies.
Support operational readiness, business scaling, and transformation initiatives.

Areas of Impact

This Role Supports Operational Excellence Initiatives Across

Patient, Resident, and Inmate Food Services
Environmental Services and Housekeeping
Portering and Patient Transportation
Canteen Warehouse and Logistics Operations
Remote Site Services
Cross-functional operational workflows and service delivery models

Education & Experience

Think you have what it takes to be our Director, Operational Excellence & Process Engineering? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful:

Professional Engineer designation preferred
Degree in Industrial Engineering, Process Engineering, Operations Management, Business, Healthcare Administration, or a related field.
Equivalent experience in complex, labor-intensive operational environments will be considered.
8-10 years of progressive experience in process engineering, operational excellence, continuous improvement, or related leadership roles.
Demonstrated experience leading engineering, operational excellence, or process improvement teams.
Experience managing large-scale, cross-functional projects and initiatives.
Experience developing and managing significant capital improvement budgets.

Technical Expertise

Strong knowledge of Lean, Six Sigma, Value Stream Mapping, OEE, and related continuous improvement methodologies.
Experience with process design, workflow optimization, workforce productivity, and capacity planning.
Strong analytical and data visualization skills with the ability to develop meaningful performance metrics and dashboards.
Experience applying operational analytics to support strategic business decisions.

Leadership Competencies

Proven ability to influence and lead change in complex organizational environments.
Strong stakeholder management and relationship-building skills.
Excellent presentation, facilitation, and communication abilities.
Strategic thinker with exceptional problem-solving and decision-making skills.
Self-motivated, proactive, and comfortable working in a fast-paced environment.
Demonstrated ability to manage multiple priorities and competing demands.
High level of integrity, professionalism, and business acumen.

Additional Requirements

Ability to travel up to 50% across Canada.

Why Join Compass Group Canada?

You’ll have the opportunity to influence large-scale operational transformation across diverse service environments while helping build sustainable, scalable, and high-performing operations. Your work will directly contribute to improving service outcomes, enhancing operational efficiency, and supporting the success of teams that deliver critical services to thousands of Canadians every day.

What’s in it for you?

Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.

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More about this job

Responsibilities

Lead operational excellence and continuous improvement initiatives across the CHASE sectors, standardizing processes and improving service delivery, productivity, and workforce capacity. Develop performance metrics and operating rhythms, guide change implementation, and partner with operational leaders to use data and process improvement methods to achieve sustainable results.

Requirements

A degree in industrial engineering, process engineering, operations management, business, healthcare administration, or a related field is preferred, as is a Professional Engineer designation; equivalent experience may be considered. The role calls for 8–10 years of progressive relevant experience, leadership of improvement teams and large cross-functional projects, capital budget experience, strong Lean and Six Sigma expertise, and the ability to travel up to 50% across Canada.

Skills

Operational Excellence
Process Engineering
Continuous Improvement
Lean
Six Sigma
Value Stream Mapping
Overall Equipment Effectiveness (OEE)
Process Design
Workflow Optimization
Workforce Productivity
Capacity Planning
Operational Analytics
KPI Dashboards
Change Management
Stakeholder Management
Project Leadership

Benefits

Group Benefits
Employer RRSP Contributions
Discretionary Bonus or Incentive Programs
Health Benefits
Vision Care
Dental Care
Mental Health and Wellness Resources
Employment Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Operational Excellence
Process Engineering
Continuous Improvement
Lean
Six Sigma
Value Stream Mapping
Overall Equipment Effectiveness (OEE)
Process Mapping
Workflow Redesign
Standard Operating Procedures
Workforce Productivity
Capacity Planning
Labor Utilization
Staffing Models
KPI Dashboards
Performance Reporting
Operational Analytics
Change Management
Leader Standard Work
Capital Improvement Budgets
Project Management
Service Reliability
Environmental Services
Healthcare
Senior Living
Corrections
Food Services
Warehouse and Logistics
Portering and Patient Transportation
Stakeholder Engagement

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