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Added 4 mins ago
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Director, Utility Engineering & Business Development
Telecon
Vaughan, ON
- Full-time
Telecon is seeking an experienced Director, Utility Engineering & Business Development to lead our expansion into the utility infrastructure sector. This strategic leadership role will be…
Added 4 mins ago
SN
Research Analyst
Savills North America
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
…opportunity for individuals to work in a research and data services role, and gain industry experience and knowledge for a long-term career within the organization’s collaborative platform.…
Added 5 mins ago
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Supplier Quality Surveillance Coordinator
WSP
Calgary, AB
- Full-time
…join our Supply Chain Management (SCM) team. Reporting to the Director of Supply Chain Management this position will be responsible for SQS functions on various Energy, Resources, and…
Added 5 mins ago
Director, IT Program and Project Management
HS Financial Technologies
Halifax, NS
Founded in 2008 as HedgeServ, HSFT is recognized as a leading provider of alternative asset services, earning industry recognition across technology, accounting, client service, investor…
Added 19 mins ago
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Managing Director & Head, Credit and Portfolio Management
BMO
Toronto, ON · FCP
- Full-time
Support LUs that elect a greater PM role in new-business underwriting; origination retains client ownership and negotiation.
Added 19 mins ago
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Director Business Development, Optimization - Power Producers
Rodan Energy Solutions Inc.
Mississauga, ON
- Full-time
At Rodan Energy, our mission is Making Sustainable, Attainable. As a leading North American energy services company, we provide innovative energy solutions that help clients reduce energy…
Added 19 mins ago
Director-Metals and Mining - Precious Metals: Toronto
Scotiabank
Toronto, ON
Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our…
Added 50 mins ago
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Engineering Manager, Reactor Engineering
AtkinsRéalis
Pickering, ON
- Full-time
Reporting to the Director of Engineering Services, the Engineering Manager, Reactor Engineering is responsible for the execution and technical leadership of engineering services in support…
Added 50 mins ago
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Senior Risk Manager
Turner & Townsend
Ottawa, ON
- Full-time
Lead the delivery of best-practice risk management services and report to the Director of Risk Management and project leadership team.
Added 50 mins ago
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Business Development Manager - Mining
Trycewell Partners Inc.
Vancouver, BC
- Full-time
Our client delivers light and heavy civil, earthworks, mine development, tailings and water management, site services, and reclamation and closure work for mining clients across Canada.…
Added 50 mins ago
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Director Business Development, Optimization - Power Producers
Rodan Energy Solutions Inc.
Mississauga, ON
- Full-time
At Rodan Energy, our mission is Making Sustainable, Attainable. As a leading North American energy services company, we provide innovative energy solutions that help clients reduce energy…
Added 1 hour ago
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Director, Talent Management & Workforce Insights
BDO
Oakville, ON · Toronto, ON
- Full-time
Working closely with HR Business Partners, Talent Acquisition and leaders across the firm, the Director will shape the talent systems, workforce insights, rewards and HR services that help…
Added 1 hour ago
WF
Director, Children and Families Services
Waycobah First Nation
Whycocomagh, NS
- Full-time
Position Title: Director, Children and Families Services
Added 1 hour ago
Senior Manager, Data Strategy and Operations
Scotiabank
Toronto, ON
…Senior Manager, Data Strategy and Operations. Reporting to the Director, Data Strategy Enablement and Operations, you will execute the Canadian Banking data strategy through a practical…
Added 2 hours ago
AS
Director of Finance
Accountant Staffing
Souris, PE
- $120,000 to $135,000 CAD / year
- Full-time
Our client is a continually growing research-based organization in Prince Edward Island, recognized for their work and continued development. As the organization enters its next phase of…
Added 2 hours ago
MN
Financial Analyst
Maamwesying North Shore Community Health Services Inc
Sables-Spanish Rivers, ON · Serpent River First Nation or Sault Ste. Marie, Ontario
- Full-time
…mental wellness and addictions, home and community support services, and health promotion…
Added 2 hours ago
GN
Maintenance Coordinators (2 positions available)
Guelph Non-Profit Housing Corporation
Guelph, ON
- Volunteer
The Maintenance Coordinators report to the Executive Director of GNPHC. The position supports the effective, efficient, and timely coordination of maintenance services across GNPHC…
Added 2 hours ago
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Marketing Director
SV Law
Guelph, ON
- Full-time
The Director of Marketing will be responsible for planning, coordinating, and delivering the Firm’s marketing and business development activities to support market and client growth. This…
Added 2 hours ago
Manager, Wildlife & Integrated Resource Planning
The Government of Nova Scotia
Kentville, NS
Reporting to the Director, the Manager leads a team of professional and technical staff and plays a key role in advancing integrated approaches to land use planning and resource management.…
Added 3 hours ago
HF
Investor Services Supervisor
HS Financial Technologies
Halifax, NS
- Full-time
An Investor Services Supervisor will be required to execute the following tasks in the Investor Services Department. They shall be executed within the guidelines and procedures provided by…
Added 3 hours ago
Senior Manager, Integrated Campaign Marketing
Questrade Financial Group
Toronto, ON
…driving Questrade Financial Group’s brand awareness, equity, and client acquisition through the strategic planning and execution of non-digital and integrated marketing campaigns. Reporting…
Added 3 hours ago
SP
Managing Director
Sirius Personnel
Toronto, ON · Greater Toronto Area, Canada
- $200,000 to $250,000 CAD / year
- Full-time
Profile: Our client is a global manufacturer of capital equipment used in industrial applications and we are a looking for a hands-on Managing Director located in the GTA to lead sales…
Added 4 hours ago
PH
Director, Clinical Operations – Profile B
Provincial Health Services Authority
Kelowna, BC
- Full-time
The Director, Clinical Operations reports to an Executive Director and works in a co-leadership, partnership with Medical Director(s) with responsibility for clinical program(s)/service(s)…
Added 5 hours ago
CG
HSEQ Manager - Food & Support Services (Remote)
Compass Group Canada
Burns Lake, BC
- Full-time
…competency, and operational consistency across ESS Support Services locations. Reporting to the Director of Safety, the role partners with Culinary, Operations, People & Culture, site…
Added 5 hours ago
CG
Environmental Services Manager , Senior Living
Compass Group Canada
Port Hope, ON
- $62,000 CAD / year
- Full-time
Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Regional Director, Unit Manager and client.

Compass Group Canada

Director, Premium

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: 3 years’ relevant and progressive experience within food service or hospitality industry
Posting language: English
Posted: Nov 4, 2026

Original job description

About ICE District Hospitality

ICE District Hospitality delivers world‑class food and beverage experiences within Rogers Place and across Edmonton’s vibrant ICE District. Our team is passionate about creating unforgettable moments for every guest, whether they’re attending a game, a concert, or a special event.

The Role

The Director, Premium oversees all aspects of premium food service operations within an NHL arena, ensuring operational and financial goals, quality standards, and client and sponsorship expectations are consistently met. This role works closely with Unit Managers to lead, train, and coach teams, support operational audits, and drive service excellence across premium spaces. The successful candidate must be available to work regular evenings, weekends, NHL games, and events based on operational requirements.

Responsibilities

Champion the fan experience by ensuring every interaction, service point and premium offering reflects the ICE District Hospitality standards for hospitality, quality and professionalism.
Lead consistent service execution across all areas, ensuring teams are prepared, aligned and equipped to deliver an exceptional experience at every event.
Drive operational excellence through disciplined planning, clear accountability and continuous assessment of service standards, productivity and operational performance.
Manage the day-to-day operations of the assigned departments, delegating responsibilities and providing direction to ensure all services and production are delivered safely, efficiently and to the expected standard.
Plan, direct and oversee premium services within the venues to achieve operational and financial goals while meeting client expectations and guest needs.
Build and develop a high-performing management team capable of effectively overseeing all areas of the operation.
Lead, mentor, engage and develop management teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance.
Develop and maintain strong client and partner relationships that support mutual objectives and long-term business success.
Coordinate management scheduling and deployment to ensure appropriate leadership coverage and effective event execution.
Coach employees by creating a shared understanding of what must be achieved, why it matters and how it should be executed.
Recognize and reward employees who demonstrate strong performance, leadership and commitment to the guest experience.
Respond to and resolve guest, client and operational concerns promptly, using feedback to strengthen service delivery and prevent recurring issues.
Proactively assess operations and identify opportunities to improve productivity, strengthen margins and enhance overall performance.
Create value through efficient operations, appropriate cost controls, responsible resource management and disciplined profit management.
Manage departmental costs and operating performance within the approved unit budget.
Monitor compliance with Quality Assurance, food safety, workplace Health and Safety, and organizational policies, initiating corrective action when required.
Collaborate with marketing, partners and management teams to leverage partnerships and support promotional opportunities.
Assist with the planning and execution of promotional events, client events, new openings and operational activations.

The Qualifications

Must have proven experience managing catering or hospitality operations in a live entertainment event environment
Experience managing catering/hospitality operations in a sports arena, stadium or high-volume event environment is preferred
College diploma in hospitality or food service or equivalent experience
AFST - Advanced Food Safety Certification
Deep understanding of alcohol compliance laws
3 years’ relevant and progressive experience within food service or hospitality industry
Past experience with managing, supervising, coaching and developing others
Strong customer service and interpersonal skills
Basic financial and budgeting skills
Exceptional written and verbal communication skills
Proven organizational, time management and leadership skills
Knowledge of POS systems, inventory software and data reporting tools is considered an asset

Apply About employer

More about this job

Responsibilities

Oversee premium food service operations across venue spaces, ensuring exceptional guest experiences, consistent service standards, safe operations, and achievement of financial and client objectives. Lead and develop management teams, manage budgets and operational performance, maintain client and partner relationships, and support events, promotions, audits, and continuous improvement.

Requirements

Candidates must have progressive food service or hospitality experience, including proven management of catering or hospitality operations in a live entertainment environment; arena, stadium, or high-volume event experience is preferred. A hospitality or food service college diploma or equivalent experience, Advanced Food Safety Certification, knowledge of alcohol compliance laws, leadership and coaching experience, strong communication and organizational skills, and basic budgeting skills are required.

Skills

Hospitality Operations Management
Catering Management
Event Operations
Team Leadership
Coaching And Development
Customer Service
Budgeting And Cost Control
Food Safety
Alcohol Compliance
Operational Planning
Performance Management
Quality Assurance
Health And Safety Compliance
Inventory Management
Point-Of-Sale Systems

Visa sponsorship

Not detected in the job text

Keywords

Premium Food Service
Hospitality Operations
Catering
Live Entertainment
NHL Arena
Sports Arena
Stadium
High-Volume Events
Advanced Food Safety Certification
Alcohol Compliance
Food Safety
Quality Assurance
Workplace Health And Safety
Client Relationships
Sponsorship Expectations
Budget Management
Cost Controls
Profit Management
Operational Audits
Service Excellence
Team Development
Performance Management
Promotional Events
Point-Of-Sale Systems
Inventory Software
Data Reporting Tools

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