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Added 14 mins ago
A
Human Resources Advisor
ANDRITZ
Peterborough, ON
- €80,000 to €100,000 EUR / year
- Full-time
Serve as an HR business partner to employees and managers, providing guidance on employee engagement, performance management, development, and labor relations;
Added 14 mins ago
HF
Investor Services Supervisor
HS Financial Technologies
Halifax, NS
- Full-time
…Technologies and under the supervision and guidance of a Manager and Director. Every Investor Services Supervisor will receive the requisite Induction Training in addition to both…
Added 14 mins ago
OO
Director
Office of the Superintendent of Financial Institutions Canada
Toronto, ON
- Full-time
In this context, the Director, Business Intelligence, Analytics and AI Delivery leads the development, delivery, and continuous improvement of supervision analytics and AI solutions across…
Added 14 mins ago
Senior Manager, Integrated Campaign Marketing
Questrade Financial Group
Toronto, ON
…non-digital and integrated marketing campaigns. Reporting to the Director of Brand Marketing, this role oversees offline media channels including TV, Out-of-Home (OOH), radio, print, and…
Added 44 mins ago
BI
Director of Internal Control
Boyd Interactive
Toronto, ON · North York, ON
- $100,000 to $130,000 CAD / year
- Full-time
Reporting ultimately to the Audit Committee, and day-to day to the CFO and CTO, the Director of Internal Audit is responsible for delivering internal audit functions across all disciplines…
Added 44 mins ago
SP
Managing Director
Sirius Personnel
Toronto, ON · Greater Toronto Area, Canada
- $200,000 to $250,000 CAD / year
- Full-time
…industrial applications and we are a looking for a hands-on Managing Director located in the GTA to lead sales (60%) and operations (40%). You have a customer-focused approach, have lead…
Added 58 mins ago
Manager, Analytical R&D (Lab Automation)
Apotex
Toronto, ON · Etobicoke, ON
…expertise to other areas within the Apotex organization. Assists Director in strategic planning, budgeting and…
Added 58 mins ago
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Manager, Corporate Compliance
Apotex
Toronto, ON · North York, ON
- $96,551 to $160,918 CAD / year
…Interface with regulators and liaise with stakeholders across the business to support quality and compliance team. This position provides compliance oversight, support during regulatory…
Added 1 hour ago
PH
Director, Clinical Operations – Profile B
Provincial Health Services Authority
Kelowna, BC
- Full-time
The Director, Clinical Operations reports to an Executive Director and works in a co-leadership, partnership with Medical Director(s) with responsibility for clinical program(s)/service(s)…
Added 2 hours ago
RV
Commercial Manager – Industry Key Accounts
Royal Van Leeuwen
Bolton, ON
- Full-time
Prepare yearly commercial plan and budget for own commercial area and submit for approval to the Commercial Director/ Managing Director
Added 2 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 2 hours ago
E
Manager, Marketing & Demand Generation
EERS
Montreal, QC
- Full-time
…managing the sales pipeline, and partnering directly with the Director of Commercialization to close business - while directing brand presence across digital, clinical, conference, and…
Added 3 hours ago
CG
Director, Strategic Alliance Group
Compass Group Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…partnerships within the Strategic Alliance Group (SAG). The Director operates as a strategic advisor to operators and clients, leading proactive engagement that strengthens partnerships,…
Added 3 hours ago
NB
Chief Advisor, Responsible AI
National Bank of Canada
Montreal, QC
- Full-time
Support business lines and specialized teams in identifying, assessing, documenting, and mitigating artificial intelligence risks throughout the solution lifecycle.
Added 3 hours ago
CG
Director, Premium
Compass Group Canada
AB · Edmonton, AB
- Full-time
The Director, Premium oversees all aspects of premium food service operations within an NHL arena, ensuring operational and financial goals, quality standards, and client and sponsorship…
Added 3 hours ago
T
Account Director
Tru
Toronto, ON
- Full-time
Tru Inc. is hiring an Account Director for an immediate permanent opportunity. Candidates with strong potential but less direct senior-level experience may be considered at the Account…
Added 4 hours ago
P
Commercial Manager
Portland
Calgary, AB
- Full-time
The implementation of Marketing and Business Development plans
Added 5 hours ago
RE
VFX Artist II (Apex Legends)
Respawn Entertainment
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…weapons, and seasonal moments to life - reporting to the VFX Director and collaborating closely with Art, Design, Animation, and Engineering to deliver polished, performant VFX across the…
Added 5 hours ago
NA
Sales Representative - Neuroscience - Ontario Northwest
Novartis ACC
Canada
- Internship
This role reports to the Associate Sales Director and works closely with the Novartis Neuroscience cross functional team.
Added 6 hours ago
S
Utilities Manager - ALTO
SYSTRA
Montreal, QC
- Full-time
Supports the Director in leading a multi-disciplinary team of engineering, project manager and other specialists.
Added 7 hours ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
Reporting directly to the Senior Director, Commercial Sales and Strategy, the ideal candidate brings a strong background in relationship management, operational execution, and…
Added 7 hours ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director of Occupational Health, Safety & Organizational Resilience provides enterprise-wide strategic leadership for the transformation, modernization, and continuous improvement of…
Added 8 hours ago
GZ
Director of Operations
Gestion Zagora
Toronto, ON
- Full-time
…expansion, we are seeking an experienced and results-driven Director of Operations to join our management team. The Director of Operations will be responsible for overseeing the company's…
Added 8 hours ago
A
HR Solutions Partner
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
This role reports to the Global HR Solutions Director/Solutions Manager, and works closely day to day with the Global HR Business Partners.
Added 8 hours ago
PM
Director Finance Business Partnership
Philip Morris International
Toronto, ON
- Full-time
The Business Partner Finance Director is a strategic finance leader and trusted advisor to the Managing Director and Leadership Team. The role drives business performance, value creation,…

Compass Group Canada

Director, Premium

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: 3 years’ relevant and progressive experience within food service or hospitality industry
Posting language: English
Posted: Nov 4, 2026

Original job description

About ICE District Hospitality

ICE District Hospitality delivers world‑class food and beverage experiences within Rogers Place and across Edmonton’s vibrant ICE District. Our team is passionate about creating unforgettable moments for every guest, whether they’re attending a game, a concert, or a special event.

The Role

The Director, Premium oversees all aspects of premium food service operations within an NHL arena, ensuring operational and financial goals, quality standards, and client and sponsorship expectations are consistently met. This role works closely with Unit Managers to lead, train, and coach teams, support operational audits, and drive service excellence across premium spaces. The successful candidate must be available to work regular evenings, weekends, NHL games, and events based on operational requirements.

Responsibilities

Champion the fan experience by ensuring every interaction, service point and premium offering reflects the ICE District Hospitality standards for hospitality, quality and professionalism.
Lead consistent service execution across all areas, ensuring teams are prepared, aligned and equipped to deliver an exceptional experience at every event.
Drive operational excellence through disciplined planning, clear accountability and continuous assessment of service standards, productivity and operational performance.
Manage the day-to-day operations of the assigned departments, delegating responsibilities and providing direction to ensure all services and production are delivered safely, efficiently and to the expected standard.
Plan, direct and oversee premium services within the venues to achieve operational and financial goals while meeting client expectations and guest needs.
Build and develop a high-performing management team capable of effectively overseeing all areas of the operation.
Lead, mentor, engage and develop management teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance.
Develop and maintain strong client and partner relationships that support mutual objectives and long-term business success.
Coordinate management scheduling and deployment to ensure appropriate leadership coverage and effective event execution.
Coach employees by creating a shared understanding of what must be achieved, why it matters and how it should be executed.
Recognize and reward employees who demonstrate strong performance, leadership and commitment to the guest experience.
Respond to and resolve guest, client and operational concerns promptly, using feedback to strengthen service delivery and prevent recurring issues.
Proactively assess operations and identify opportunities to improve productivity, strengthen margins and enhance overall performance.
Create value through efficient operations, appropriate cost controls, responsible resource management and disciplined profit management.
Manage departmental costs and operating performance within the approved unit budget.
Monitor compliance with Quality Assurance, food safety, workplace Health and Safety, and organizational policies, initiating corrective action when required.
Collaborate with marketing, partners and management teams to leverage partnerships and support promotional opportunities.
Assist with the planning and execution of promotional events, client events, new openings and operational activations.

The Qualifications

Must have proven experience managing catering or hospitality operations in a live entertainment event environment
Experience managing catering/hospitality operations in a sports arena, stadium or high-volume event environment is preferred
College diploma in hospitality or food service or equivalent experience
AFST - Advanced Food Safety Certification
Deep understanding of alcohol compliance laws
3 years’ relevant and progressive experience within food service or hospitality industry
Past experience with managing, supervising, coaching and developing others
Strong customer service and interpersonal skills
Basic financial and budgeting skills
Exceptional written and verbal communication skills
Proven organizational, time management and leadership skills
Knowledge of POS systems, inventory software and data reporting tools is considered an asset

Apply About employer

More about this job

Responsibilities

Oversee premium food service operations across venue spaces, ensuring exceptional guest experiences, consistent service standards, safe operations, and achievement of financial and client objectives. Lead and develop management teams, manage budgets and operational performance, maintain client and partner relationships, and support events, promotions, audits, and continuous improvement.

Requirements

Candidates must have progressive food service or hospitality experience, including proven management of catering or hospitality operations in a live entertainment environment; arena, stadium, or high-volume event experience is preferred. A hospitality or food service college diploma or equivalent experience, Advanced Food Safety Certification, knowledge of alcohol compliance laws, leadership and coaching experience, strong communication and organizational skills, and basic budgeting skills are required.

Skills

Hospitality Operations Management
Catering Management
Event Operations
Team Leadership
Coaching And Development
Customer Service
Budgeting And Cost Control
Food Safety
Alcohol Compliance
Operational Planning
Performance Management
Quality Assurance
Health And Safety Compliance
Inventory Management
Point-Of-Sale Systems

Visa sponsorship

Not detected in the job text

Keywords

Premium Food Service
Hospitality Operations
Catering
Live Entertainment
NHL Arena
Sports Arena
Stadium
High-Volume Events
Advanced Food Safety Certification
Alcohol Compliance
Food Safety
Quality Assurance
Workplace Health And Safety
Client Relationships
Sponsorship Expectations
Budget Management
Cost Controls
Profit Management
Operational Audits
Service Excellence
Team Development
Performance Management
Promotional Events
Point-Of-Sale Systems
Inventory Software
Data Reporting Tools

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