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Added 5 mins ago
J
Account Executive - Core
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Executive - Core based in Canada.
Added 5 mins ago
K
Assistant Store Manager - Square One
Knix
Mississauga, ON
- Full-time
…the performance driving force of your location. You are a key partner in owning the business, driving high-stakes results through on-floor leadership and a culture of radical…
Added 5 mins ago
A
Project Accountant
Amico
Mississauga, ON
- Full-time
Partner with Project Controls to review and assess the monthly project forecast, including estimated costs at completion, forecast revenue and cash flows, testing the assumptions on…
Added 5 mins ago
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Components Engineer
Tantalus
Burnaby, BC
- Full-time
Partner with design engineers early in the development process to identify components with multiple viable sources wherever practical.
Added 5 mins ago
OM
Senior Lead, People Policies & Programs
Ontario Medical Association
Toronto, ON
- Full-time
Partner with People & Culture, Technology, and Internal Communications teams to support effective alignment between HR technologies, the employee intranet, and internal communication…
Added 5 mins ago
TW
Wealth Specialist
Thrive Wealth Management
Kindersley, SK · Macklin, SK
- Full-time
…reality. Our vision is to be the premier wealth management partner in every market we serve, providing personalized solutions for every stage of life – delivered by passionate professionals…
Added 5 mins ago
C
Signing Partner, Commissioning & Witnessing (Metro Vancouver)
ClearEstate
Vancouver, BC
- Contract
Added 5 mins ago
Character Artist - EA Sports UFC
Electronic Arts
Vancouver, BC
You will collaborate closely with Character Art, Technical Art, Animation, Rigging, Production, and other partner teams to ensure characters not only look exceptional but also perform…
Added 20 mins ago
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Resourcing Specialist
hireVouch
Canada
- Contract
Strategic alignment - Act as the primary supply partner to Sales, Markets, and Client Leadership Teams to translate pipeline and delivery needs into actionable staffing plans.
Added 20 mins ago
H
Senior Talent Partner
Haystack
Canada
- $120,000 to $155,000 CAD / year
- Full-time
We're hiring for a Senior Talent Partner to drive full-cycle recruiting and own high-impact searches end-to-end across both technical and business functions. This role involves partnering…
Added 20 mins ago
ZS
Data Governance Manager
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Added 20 mins ago
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CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
…ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic…
Added 20 mins ago
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Regional Sales Manager, Alberta
Financeit
AB · Alberta, Canada
- $80,000 to $90,000 CAD / year
- Full-time
Use your product expertise and consultative approach to drive partner engagement and sales growth
Added 20 mins ago
B
Facility Manager III
BGIS
Montreal, QC
- Full-time
Builds strong relationships with end users and is a trusted partner with the assigned line of business/client.
Added 20 mins ago
J
Partner Operations Manager
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Partner Operations Manager based in Canada.
Added 20 mins ago
VG
Environmental Monitoring Coordinator
Vuntut Gwitchin Government
Old Crow, YT
- Full-time
Added 20 mins ago
M
Coordonnateur Logistique et transport // Logistics and Transport Coordinator
Metal7
Sept-Îles, QC
- Full-time
Partner closely with customs brokers and carriers to facilitate smooth border clearance.
Added 20 mins ago
EP
Controller
Elby Professional Recruitment
Thorold, ON
- $120,000 to $140,000 CAD / year
- Full-time
…reconciliations, and driving impactful financial analysis. You will partner with site staff and operational leaders to support budgeting, cash flow forecasting, commercial leasing reviews,…
Added 20 mins ago
CC
Community Manager, Reddit
Creative Circle
Toronto, ON
- $35 to $45 CAD / hour
- Contract
" Partner closely with AI, SEO, and social teams to establish best practices for engagement and response.
Added 20 mins ago
R&
Operations Officer I - Bilingual
Robertson & Company Ltd.
Montréal-Ouest, QC
- Contract
…understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is…
Added 20 mins ago
TO
Financial Sales Manager II Target
Top of Virginia Regional Chamber
Winchester, ON
- Full-time
…to generate new business opportunities and may occasionally partner with a business or commercial banker to provide expertise around business deposits and related services. You will manage…
Added 20 mins ago
IG
Tier 2 Security Analyst - SOC
Insight Global
Mississauga, ON
- $40 to $50 CAD / hour
- Contract
Partner with infrastructure and application-development teams to ensure sufficient security monitoring exists across both infrastructure and application layers.
Added 20 mins ago
ZS
Cloud Engineer
Zodiac Solutions, Inc
Montreal, QC
- Full-time
Partner with platform engineering, security architecture, and application teams to improve implementation clarity and reduce delivery friction.
Added 20 mins ago
M
Motion Designer
Mistplay
Montreal, QC
- Full-time
Added 20 mins ago
TH
Senior Legal Counsel
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Toronto, ON · Greater Toronto Area, Canada
- Full-time

Compass Group Canada

Director, Premium

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: 3 years’ relevant and progressive experience within food service or hospitality industry
Posting language: English
Posted: Nov 4, 2026

Original job description

About ICE District Hospitality

ICE District Hospitality delivers world‑class food and beverage experiences within Rogers Place and across Edmonton’s vibrant ICE District. Our team is passionate about creating unforgettable moments for every guest, whether they’re attending a game, a concert, or a special event.

The Role

The Director, Premium oversees all aspects of premium food service operations within an NHL arena, ensuring operational and financial goals, quality standards, and client and sponsorship expectations are consistently met. This role works closely with Unit Managers to lead, train, and coach teams, support operational audits, and drive service excellence across premium spaces. The successful candidate must be available to work regular evenings, weekends, NHL games, and events based on operational requirements.

Responsibilities

Champion the fan experience by ensuring every interaction, service point and premium offering reflects the ICE District Hospitality standards for hospitality, quality and professionalism.
Lead consistent service execution across all areas, ensuring teams are prepared, aligned and equipped to deliver an exceptional experience at every event.
Drive operational excellence through disciplined planning, clear accountability and continuous assessment of service standards, productivity and operational performance.
Manage the day-to-day operations of the assigned departments, delegating responsibilities and providing direction to ensure all services and production are delivered safely, efficiently and to the expected standard.
Plan, direct and oversee premium services within the venues to achieve operational and financial goals while meeting client expectations and guest needs.
Build and develop a high-performing management team capable of effectively overseeing all areas of the operation.
Lead, mentor, engage and develop management teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance.
Develop and maintain strong client and partner relationships that support mutual objectives and long-term business success.
Coordinate management scheduling and deployment to ensure appropriate leadership coverage and effective event execution.
Coach employees by creating a shared understanding of what must be achieved, why it matters and how it should be executed.
Recognize and reward employees who demonstrate strong performance, leadership and commitment to the guest experience.
Respond to and resolve guest, client and operational concerns promptly, using feedback to strengthen service delivery and prevent recurring issues.
Proactively assess operations and identify opportunities to improve productivity, strengthen margins and enhance overall performance.
Create value through efficient operations, appropriate cost controls, responsible resource management and disciplined profit management.
Manage departmental costs and operating performance within the approved unit budget.
Monitor compliance with Quality Assurance, food safety, workplace Health and Safety, and organizational policies, initiating corrective action when required.
Collaborate with marketing, partners and management teams to leverage partnerships and support promotional opportunities.
Assist with the planning and execution of promotional events, client events, new openings and operational activations.

The Qualifications

Must have proven experience managing catering or hospitality operations in a live entertainment event environment
Experience managing catering/hospitality operations in a sports arena, stadium or high-volume event environment is preferred
College diploma in hospitality or food service or equivalent experience
AFST - Advanced Food Safety Certification
Deep understanding of alcohol compliance laws
3 years’ relevant and progressive experience within food service or hospitality industry
Past experience with managing, supervising, coaching and developing others
Strong customer service and interpersonal skills
Basic financial and budgeting skills
Exceptional written and verbal communication skills
Proven organizational, time management and leadership skills
Knowledge of POS systems, inventory software and data reporting tools is considered an asset

Apply About employer

More about this job

Responsibilities

Oversee premium food service operations across venue spaces, ensuring exceptional guest experiences, consistent service standards, safe operations, and achievement of financial and client objectives. Lead and develop management teams, manage budgets and operational performance, maintain client and partner relationships, and support events, promotions, audits, and continuous improvement.

Requirements

Candidates must have progressive food service or hospitality experience, including proven management of catering or hospitality operations in a live entertainment environment; arena, stadium, or high-volume event experience is preferred. A hospitality or food service college diploma or equivalent experience, Advanced Food Safety Certification, knowledge of alcohol compliance laws, leadership and coaching experience, strong communication and organizational skills, and basic budgeting skills are required.

Skills

Hospitality Operations Management
Catering Management
Event Operations
Team Leadership
Coaching And Development
Customer Service
Budgeting And Cost Control
Food Safety
Alcohol Compliance
Operational Planning
Performance Management
Quality Assurance
Health And Safety Compliance
Inventory Management
Point-Of-Sale Systems

Visa sponsorship

Not detected in the job text

Keywords

Premium Food Service
Hospitality Operations
Catering
Live Entertainment
NHL Arena
Sports Arena
Stadium
High-Volume Events
Advanced Food Safety Certification
Alcohol Compliance
Food Safety
Quality Assurance
Workplace Health And Safety
Client Relationships
Sponsorship Expectations
Budget Management
Cost Controls
Profit Management
Operational Audits
Service Excellence
Team Development
Performance Management
Promotional Events
Point-Of-Sale Systems
Inventory Software
Data Reporting Tools

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