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Added 1 min ago
AW
Assembly and Project Coordinator
Axine Water Technologies
Richmond, BC
- $75,000 to $110,000 CAD / year
- Full-time
Lead mechanical assembly of containerized process systems (pumps, tanks, reactors, valves, piping supports and instruments), working hands-on alongside the team.
Added 1 min ago
CE
Quality Manager
caoutchoucs et plastiques Falpaco inc
Granby, QC
- Full-time
Work closely with production personnel to perform various follow-ups or interventions and ensure compliance with customer specifications and requirements.
Added 16 mins ago
SM
Experienced Underground Diamond Driller
Swick Mining Services
Sudbury, ON · Greater Sudbury, ON
- Full-time
…North America. You will operate underground diamond drill rigs, lead and support Driller Helpers, maintain strong productivity and core recovery, and uphold Swick’s safety and operational…
Added 16 mins ago
HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 16 mins ago
CE
Quality Technician
caoutchoucs et plastiques Falpaco inc
Granby, QC
- Full-time
Work closely with production personnel to perform various follow-ups or interventions and ensure compliance with customer specifications and requirements.
Added 16 mins ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 16 mins ago
CG
HSEQ Manager - Food & Support Services (Remote)
Compass Group Canada
Burns Lake, BC
- Full-time
Lead field safety, food-safety, and culinary-quality inspections, audits, observations, and site assessments across remote and complex operations.
Added 1 hour ago
CG
Assistant Manager, Banquets & Catering
Compass Group Canada
Winnipeg, MB
- Full-time
The Assistant Manager Banquets & Catering will be expected to lead by example and manage the banquet operations in compliance with all health and safety regulations by ensuring adherence…
Added 1 hour ago
CG
Unit Manager , Retail Brands
Compass Group Canada
Peterborough, ON
- $50,000 CAD / year
- Full-time
Lead foodservice operations, including food production, service delivery, menu execution, purchasing, and inventory management.
Added 1 hour ago
CG
Director, Business Development, Mining - Eastern Canada | Directeur(trice), Développement des affaires
Compass Group Canada
Toronto, ON
- Full-time
Lead Generation/Prospecting: Identify and pursue new mining sector opportunities throughout Eastern Canada. Conduct market research, map key stakeholders, uncover emerging projects, and…
Added 1 hour ago
CG
Food Service Supervisor Part Time
Compass Group Canada
Georgetown, ON
- $24.3 CAD / hour
- Part-time
Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
Added 1 hour ago
CG
Tim Hortons Supervisor - Full-Time
Compass Group Canada
Sudbury, ON · Greater Sudbury, ON
- $18.5 CAD / hour
- Full-time
Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
Added 1 hour ago
CG
Food Service Supervisor Full Time
Compass Group Canada
Ottawa, ON · Edwards, ON
- $19.68 CAD / hour
- Full-time
Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
Added 1 hour ago
CG
Lead Server, Full Time
Compass Group Canada
Vancouver, BC
- $27 CAD / hour
- Full-time
Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
Added 1 hour ago
CG
Lead Cook Seasonal FT, Rogers Place
Compass Group Canada
AB · Edmonton, AB
- $18 CAD / hour
- Full-time
Assist in production planning, record keeping and reporting as required.
Added 1 hour ago
CG
Director, Premium
Compass Group Canada
AB · Edmonton, AB
- Full-time
…consistently met. This role works closely with Unit Managers to lead, train, and coach teams, support operational audits, and drive service excellence across premium spaces. The successful…
Added 1 hour ago
CG
Tim Hortons Supervisor, Full Time
Compass Group Canada
Calgary, AB
- $17 CAD / hour
- Full-time
Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
Added 1 hour ago
MM
Oliver Wyman - Senior Lead AI Developer
Marsh McLennan
Toronto, ON · Montreal, QC
- Full-time
…unique and unprecedented products across industries. As a Senior Lead AI Developer, you are primarily responsible for managing technical projects and helping teams design and build AI/ML…
Added 2 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
Lead discovery and requirements-gathering sessions with business and technology stakeholders.
Added 3 hours ago
MI
Robotic Weld Technician
Martinrea International
Woodbridge, ON
- Full-time
Robotic Weld Technicians at MIC are primarily responsible for the programming and production of welded assemblies that meet customer requirements in quality and output in a safe fashion. To…
Added 3 hours ago
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Communication & Social Media Specialist - VIE Contract
Sanofi
Toronto, ON
- Full-time
Own and lead the editorial and social media strategy across internal and external owned channels.
Added 3 hours ago
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Senior Software Developer (C#/.NET and React)
Jobgether
Canada
- Up to $120,000 CAD / year
- Full-time
You will work across the full development lifecycle, from shaping requirements and designing technical solutions to implementation, testing, deployment, and production support.
Added 4 hours ago
A
Forward Deployed AI Engineer - Senior Manager
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
Lead rapid experimentation at pace: drive ambiguous business problems to working production systems in days or weeks across complex enterprise environments through hands-on prototyping,…
Added 5 hours ago
AA
Professionnel en Systèmes Électriques - Gestion des requis et V&V / Electrical Systems Professional - Requirement management and V&V
Airbus Aircraft
Montreal, QC
- Full-time
…multifonctionnelle incluant l’Ingénierie en Chef, Programmes, Méthodes, Production, Service à la clientèle, Qualité,…
Added 5 hours ago
AA
Spécialiste des outils digitaux - Publications Techniques / Digital Tools Business Specialist - Technical Publications
Airbus Aircraft
Montreal, QC
- Full-time
…de technologie de l’information (IT) soient comblés pour la production et la distribution exactes et dans les délais des…

Compass Group Canada

Director, Premium

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: 3 years’ relevant and progressive experience within food service or hospitality industry
Posting language: English
Posted: Nov 4, 2026

Original job description

About ICE District Hospitality

ICE District Hospitality delivers world‑class food and beverage experiences within Rogers Place and across Edmonton’s vibrant ICE District. Our team is passionate about creating unforgettable moments for every guest, whether they’re attending a game, a concert, or a special event.

The Role

The Director, Premium oversees all aspects of premium food service operations within an NHL arena, ensuring operational and financial goals, quality standards, and client and sponsorship expectations are consistently met. This role works closely with Unit Managers to lead, train, and coach teams, support operational audits, and drive service excellence across premium spaces. The successful candidate must be available to work regular evenings, weekends, NHL games, and events based on operational requirements.

Responsibilities

Champion the fan experience by ensuring every interaction, service point and premium offering reflects the ICE District Hospitality standards for hospitality, quality and professionalism.
Lead consistent service execution across all areas, ensuring teams are prepared, aligned and equipped to deliver an exceptional experience at every event.
Drive operational excellence through disciplined planning, clear accountability and continuous assessment of service standards, productivity and operational performance.
Manage the day-to-day operations of the assigned departments, delegating responsibilities and providing direction to ensure all services and production are delivered safely, efficiently and to the expected standard.
Plan, direct and oversee premium services within the venues to achieve operational and financial goals while meeting client expectations and guest needs.
Build and develop a high-performing management team capable of effectively overseeing all areas of the operation.
Lead, mentor, engage and develop management teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance.
Develop and maintain strong client and partner relationships that support mutual objectives and long-term business success.
Coordinate management scheduling and deployment to ensure appropriate leadership coverage and effective event execution.
Coach employees by creating a shared understanding of what must be achieved, why it matters and how it should be executed.
Recognize and reward employees who demonstrate strong performance, leadership and commitment to the guest experience.
Respond to and resolve guest, client and operational concerns promptly, using feedback to strengthen service delivery and prevent recurring issues.
Proactively assess operations and identify opportunities to improve productivity, strengthen margins and enhance overall performance.
Create value through efficient operations, appropriate cost controls, responsible resource management and disciplined profit management.
Manage departmental costs and operating performance within the approved unit budget.
Monitor compliance with Quality Assurance, food safety, workplace Health and Safety, and organizational policies, initiating corrective action when required.
Collaborate with marketing, partners and management teams to leverage partnerships and support promotional opportunities.
Assist with the planning and execution of promotional events, client events, new openings and operational activations.

The Qualifications

Must have proven experience managing catering or hospitality operations in a live entertainment event environment
Experience managing catering/hospitality operations in a sports arena, stadium or high-volume event environment is preferred
College diploma in hospitality or food service or equivalent experience
AFST - Advanced Food Safety Certification
Deep understanding of alcohol compliance laws
3 years’ relevant and progressive experience within food service or hospitality industry
Past experience with managing, supervising, coaching and developing others
Strong customer service and interpersonal skills
Basic financial and budgeting skills
Exceptional written and verbal communication skills
Proven organizational, time management and leadership skills
Knowledge of POS systems, inventory software and data reporting tools is considered an asset

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More about this job

Responsibilities

Oversee premium food service operations across venue spaces, ensuring exceptional guest experiences, consistent service standards, safe operations, and achievement of financial and client objectives. Lead and develop management teams, manage budgets and operational performance, maintain client and partner relationships, and support events, promotions, audits, and continuous improvement.

Requirements

Candidates must have progressive food service or hospitality experience, including proven management of catering or hospitality operations in a live entertainment environment; arena, stadium, or high-volume event experience is preferred. A hospitality or food service college diploma or equivalent experience, Advanced Food Safety Certification, knowledge of alcohol compliance laws, leadership and coaching experience, strong communication and organizational skills, and basic budgeting skills are required.

Skills

Hospitality Operations Management
Catering Management
Event Operations
Team Leadership
Coaching And Development
Customer Service
Budgeting And Cost Control
Food Safety
Alcohol Compliance
Operational Planning
Performance Management
Quality Assurance
Health And Safety Compliance
Inventory Management
Point-Of-Sale Systems

Visa sponsorship

Not detected in the job text

Keywords

Premium Food Service
Hospitality Operations
Catering
Live Entertainment
NHL Arena
Sports Arena
Stadium
High-Volume Events
Advanced Food Safety Certification
Alcohol Compliance
Food Safety
Quality Assurance
Workplace Health And Safety
Client Relationships
Sponsorship Expectations
Budget Management
Cost Controls
Profit Management
Operational Audits
Service Excellence
Team Development
Performance Management
Promotional Events
Point-Of-Sale Systems
Inventory Software
Data Reporting Tools

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