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Added 2 mins ago
Senior Manager, Data Strategy and Operations
Scotiabank
Toronto, ON
…delivery-focused data leader to serve as Senior Manager, Data Strategy and Operations. Reporting to the Director, Data Strategy Enablement and Operations, you will execute the Canadian…
Added 2 mins ago
Provincia GSAR Lead (Program Admin Officer 4)
The Government of Nova Scotia
Dartmouth, NS
Reporting to the Director of Regional Operations and Infrastructure, the Ground Search and Rescue Programs Lead will be responsible for leading the strategic coordination between the…
Added 2 mins ago
Sun Life CHC Research & Program Operations Coordinator
Wilfrid Laurier University
Waterloo, ON
Reporting to the Sun Life Centre for Healthy Communities (CHC) Manager, the Research & Program Operations Coordinator supports the coordination, analysis, evaluation, and dissemination of…
Added 2 mins ago
H
Director of Customer Success
Haystack
Canada
- $243,000 to $365,000 CAD / year
- Full-time
This employer is a technology company seeking a strategic leader to oversee account management and customer success operations. The role focuses on driving revenue growth, retention, and…
Added 2 mins ago
CC
Facilities Information System Coordinator
Centennial College
Toronto, ON · Scarborough, ON
- $41.2 to $47.57 CAD / hour
- Full-time
Under the direction of the Associate Director Facilities and Operations, the Facilities Information System Coordinator is responsible for providing data management and systems support for…
Added 2 mins ago
MI
Executive Director / Direction générale
MR5 InnovAction Solutions Inc.
Moncton, NB
- Full-time
VCB is seeking an Executive Director who can connect strategic leadership, community impact, and financial sustainability. Reporting to a community-based Board of Directors, you will lead…
Added 17 mins ago
LC
Pharmacy Manager, Registered Pharmacy Technician (RPhT)
Loblaw Companies Limited
Halifax, NS
- Full-time
Reports to: Director of Pharmacy Operations (or equivalent)
Added 17 mins ago
LC
Director, Pharmacy Ops
Loblaw Companies Limited
Halifax, NS
- Full-time
The Director, Pharmacy Operations Region will oversee the operations of Pharmacies in their respective region. Their role is to coach, develop and train pharmacy teams and actively drive…
Added 31 mins ago
S
Director of Human Resources
Sipekne'katik
Indian Brook, NS
- Full-time
The Director of Human Resources provides strategic leadership for all human resources functions, aligning people strategy with organizational goals. This role oversees talent management,…
Added 31 mins ago
SL
Director, SLCSI Business Growth
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
…As part of the Distribution and Channel Management team, the Director, SLCI Business Growth will lead external advisor recruitment and support internal advisors transitioning to the…
Added 32 mins ago
AS
Director of Finance
Accountant Staffing
Souris, PE
- $120,000 to $135,000 CAD / year
- Full-time
In this strategic role, the Director of Finance will contribute to executive decision-making, build financial capacity, and help guide the organization's long-term sustainability as its…
Added 32 mins ago
CI
Researcher
Canadian Institute for Safety, Wellness, and Performance (CISWP)
Cambridge, ON
- $70,000 to $80,000 CAD / year
- Full-time
Under the supervision of the Director of Operations, the Researcher will work on various research projects in the areas of Work and Health, Ergonomics, Anthropometry, and Equity, Diversity,…
Added 32 mins ago
MG
Contrôleur(e) / Controller
MB Global Foods
Montreal, QC
- Full-time
Le ou la Contrôleur(e) supervisera les opérations comptables et financières de l’entreprise afin d’assurer l’exactitude et l’intégrité de l’information financière, l’efficacité des…
Added 32 mins ago
HR
Manager, Cybersecurity Operations
Halifax Regional Municipality
Halifax, NS
- $105,040 to $135,936 CAD / year
- Full-time
Reporting to the Director, Cybersecurity, the Manager, Cybersecurity Operations is responsible to manage and administer the day-to-day work of the IT Security Analysts, IT Security…
Added 32 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 46 mins ago
ST
Mechanical Engineering Services Manager
Saltworks Technologies
Richmond, BC
- Full-time
…adopting and developing AI across our products, projects, and operations. Join us and build skills defining the next era of engineering and industrial…
Added 46 mins ago
MN
Financial Analyst
Maamwesying North Shore Community Health Services Inc
Sables-Spanish Rivers, ON · Serpent River First Nation or Sault Ste. Marie, Ontario
- Full-time
The opportunity: Under the direction of the Maamwesying Director of Finance, the Financial Analyst is responsible for providing financial support to program directors, particularly in the…
Added 1 hour ago
B
Senior Director of Finance & Operations
BoomerangFX
Mississauga, ON
- $135,000 to $150,000 CAD / year
- Full-time
A Canadian CPA designation and hands-on experience leading finance and operations for a PE-backed SaaS company scaling ARR from $5 million to $50 million are mandatory. Only applicants…
Added 1 hour ago
T
Technical Sales Specialist – Southwestern Ontario
Topring
ON · Southwestern Ontario, Ontario
- Full-time
industrial distributors and end-user operations and maintenance teams.
Added 1 hour ago
Manager - Clinical Pharmacy
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the CZ Director of Pharmacy, the Clinical Pharmacy Manager, is responsible for day-to-day management of the financial, material, and human resources required to support…
Added 1 hour ago
GC
Interim Director Total Rewards (12-months)
GlassRatner Canada
Toronto, ON
- Contract
Interim Director, Total Rewards (12-Month Contract)
Added 1 hour ago
Legislative Services Coordinator
City of Quinte West
Quinte West, ON
This position is a contributing team member responsible for the day to day work and executing operations in line with department approved policies, plans and programs as well as efficiently…
Added 1 hour ago
TW
Food Services Manager Full Time Temporary
The Wellington
Hamilton, ON
- Full-time
The Food Services Manager reports to the Executive Director and provides leadership in all aspects of the dietary operation within established legislative and professional standards,…
Added 2 hours ago
BI
Director of Internal Control
Boyd Interactive
Toronto, ON · North York, ON
- $100,000 to $130,000 CAD / year
- Full-time
Reporting ultimately to the Audit Committee, and day-to day to the CFO and CTO, the Director of Internal Audit is responsible for delivering internal audit functions across all disciplines…
Added 2 hours ago
SP
Managing Director
Sirius Personnel
Toronto, ON · Greater Toronto Area, Canada
- $200,000 to $250,000 CAD / year
- Full-time
…industrial applications and we are a looking for a hands-on Managing Director located in the GTA to lead sales (60%) and operations (40%). You have a customer-focused approach, have lead…

Compass Group Canada

Director, Strategic Alliance Group

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: At least 10 years of experience engaging executive and senior level internal and external client stakeholders and leading strategic conversations within a multi-client scope
Posting language: English
Posted: Nov 4, 2026

Original job description

Expected compensation range for this position is $145,000 to $250,000+ inclusive of base salary plus uncapped bonus and incentive package. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence-based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing vacancy.

Preference will be given to candidates located in the Greater Toronto Area (GTA) or Eastern Canada. Travel will be required as part of this role.

Make a meaningful impact on client satisfaction and retention by strengthening the partnerships that matter most.

We’re looking for a strategic, commercially minded leader to drive retention and expansion across a portfolio of high-value client partnerships. This role is a key driver of retention and growth and is responsible for driving client satisfaction and strengthening partnerships within the Strategic Alliance Group (SAG). The Director operates as a strategic advisor to operators and clients, leading proactive engagement that strengthens partnerships, anticipates risk, and drives expansion opportunities. This is a highly visible role focused on protecting and growing strategic accounts through strong executive relationships, and disciplined portfolio management, shaping account direction and turning insights into measurable outcomes.

Now, if you were to come on board as our Director, Strategic Alliance Group we’d ask you to do the following for us: 

Own client retention performance across a defined portfolio
Serve as a trusted strategic advisor to internal stakeholders and client leadership, including C-suite and senior leadership
Lead planning and strategy for key accounts, including identifying priorities, managing account focus, and supporting clients through all stages of the partnership lifecycle
Identify, assess, and mitigate commercial, operational, and relationship risks
Translate client feedback and business insights into actionable operational strategies in partnership with Operations leadership
Support and lead contract renewal, rebid, and recover strategies for at-risk accounts
Align cross-functional efforts across Operations, Sales, Finance, Culinary, Support Services, and Sector leadership to deliver coordinated solutions
Leverage data, analytics, and market intelligence to inform decision-making, identify trends, and shape retention strategies
Lead executive business reviews and influence high-impact partnership decisions

Why This Role?

Direct impact on business growth through strategic client partnerships
High visibility with senior leadership and key clients
Opportunity to shape retention strategy across a complex national portfolio
Collaborative, performance-driven environment where innovation is valued
Opportunity to influence executive client engagement and long-term partnership health across the portfolio

Think you have what it takes to be our Director, Strategic Alliance Group? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role: 

At least 10 years of experience engaging executive and senior level internal and external client stakeholders and leading strategic conversations within a multi-client scope
Strong commercial and financial acumen with demonstrated ability to drive growth
Experience managing complex portfolios and prioritizing effectively
Proven ability to translate data and insights into actionable strategies
Strong relationship-building skills across multiple levels of organization
Experience in consulting, strategic account management, or large-scale client environments
Executive presence with the ability to lead without authority, challenge and influence senior levels and group facilitation skills
Ability to develop and execute strategic retention plans and long-term client partnership roadmaps

Apply About employer

More about this job

Responsibilities

Own retention performance across a portfolio of strategic client accounts, serving as a trusted advisor to client executives and internal stakeholders. Lead account planning, risk mitigation, renewals and recovery strategies, executive reviews, and cross-functional initiatives that strengthen partnerships and drive growth.

Requirements

Requires at least 10 years of experience engaging senior stakeholders and leading strategic conversations across multiple clients, along with strong commercial and financial acumen and experience managing complex portfolios. Candidates should be skilled at turning data into actionable strategies, building relationships, influencing senior leaders, and developing long-term retention plans; experience in consulting, strategic account management, or large-scale client environments is sought.

Skills

Strategic Account Management
Client Retention
Commercial Acumen
Financial Acumen
Portfolio Management
Risk Assessment and Mitigation
Data Analysis
Strategic Planning
Contract Renewal and Rebid Strategy
Cross-Functional Leadership
Negotiation and Influence
Business Review Facilitation
Growth Strategy
Client Satisfaction

Benefits

Group Benefits
Employer RRSP Contributions
Discretionary Bonus or Incentive Programs

Visa sponsorship

Not detected in the job text

Keywords

Strategic Alliance Group
Client Retention
Strategic Account Management
Client Partnerships
Portfolio Management
Account Planning
Commercial Risk
Operational Risk
Relationship Risk
Contract Renewal
Rebids
At-Risk Account Recovery
Executive Business Reviews
Client Satisfaction
Growth Opportunities
Data Analytics
Market Intelligence
Financial Acumen
Commercial Acumen
Cross-Functional Collaboration
Operations
Sales
Finance
Culinary
Support Services
Retention Strategy
Partnership Lifecycle
Food and Beverage Services

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