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Added 3 mins ago
MC
Senior Retail Sales Associate
Moores Clothing
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when temporarily assigned as the manager on duty.
Added 3 mins ago
MD
Construction Project Operations Manager
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Construction Project Operations Manager
Added 3 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Whitehorse, YT
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 3 mins ago
CR
Food Services Manager
COGIR Real Estate
Windsor, ON
- Full-time
…fostering alignment and successful execution. You'll adeptly lead a team, oversee financials, and prioritize resident satisfaction for a cohesive, high-achieving culinary operation.…
Added 3 mins ago
PH
Director, Clinical Operations – Profile B
Provincial Health Services Authority
Kelowna, BC
- Full-time
The Director, Clinical Operations reports to an Executive Director and works in a co-leadership, partnership with Medical Director(s) with responsibility for clinical program(s)/service(s)…
Added 3 mins ago
CC
RQ11817 - Project Manager/Leader
CCI- Computer Consultants International, Inc.
Toronto, ON
- Full-time
Knowledge of operations management and security and emerging technologies to assess client needs, lead projects, and provide expertise
Added 3 mins ago
SA
Engineering Manager - Production & Energy
Standard Aero
Winnipeg, MB
- Full-time
The successful candidate will lead a team of engineers and technical professionals, working closely with Operations, Quality, and other cross-functional teams to improve operational…
Added 3 mins ago
SA
Engineering Manager - Repair & Process
Standard Aero
Winnipeg, MB
- Full-time
The successful candidate will lead engineering initiatives focused on expanding repair capabilities, improving existing processes, reducing repair costs, and ensuring technical solutions…
Added 32 mins ago
U
Seasonal Personal Vehicle Driver - Winnipeg Spin
UPS
Winnipeg, MB
- Temporary
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 32 mins ago
U
Seasonal Personal Vehicle Driver - Winnipeg Spin
UPS
Winnipeg, MB
- Temporary
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 32 mins ago
D
Senior Manager, Vendor Operations
Deluxe
SK
- Full-time
The Senior Manager, Vendor Operations is a senior leadership role responsible for overseeing the execution and continuous improvement of end-to-end dubbing vendor operations.
Added 32 mins ago
TH
Plastic & Reconstructive Surgeon
The Hospital for Sick Children
Toronto, ON
- Full-time
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 47 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Vaughan, ON
- Full-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 1 hour ago
H
Harveys - Hourly Supervisor
Harvey's
Toronto, ON · Etobicoke, ON
- Full-time
Added 1 hour ago
AF
Client Service Representative - Calgary Brentwood Village (Part-Time)
ATB Financial
Calgary, AB
- Part-time
…truly thrive. Our Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready…
Added 1 hour ago
IP
Senior Engineer, Rotating Equipment, Heartland Petrochemical Complex
Inter Pipeline
AB · Strathcona County, AB
- Full-time
Work cross-functionally with operations and maintenance to analyze, troubleshoot, and solve rotating equipment problems that impact availability and utilization of assets
Added 1 hour ago
SM
Experienced Underground Diamond Driller
Swick Mining Services
Sudbury, ON · Greater Sudbury, ON
- Full-time
Swick Mining Services is seeking experienced Underground Diamond Drillers to join our growing North American operations. This is an opportunity to earn strong annual income, work with…
Added 1 hour ago
J
Bilingual Sales Ops Specialist
Jobgether
Canada
- Full-time
In this role, you will play a key part in supporting sales operations and ensuring the smooth execution of customer projects across a dynamic IT services environment. Working closely with…
Added 1 hour ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 1 hour ago
E
Manager, Marketing & Demand Generation
EERS
Montreal, QC
- Full-time
Marketing Operations: own CRM/marketing automation hygiene (e.g., HubSpot, Salesforce) and attribution reporting; ensure lead data is clean, routed, and actionable for sales
Added 1 hour ago
CG
HSEQ Manager - Food & Support Services (Remote)
Compass Group Canada
Burns Lake, BC
- Full-time
Lead field safety, food-safety, and culinary-quality inspections, audits, observations, and site assessments across remote and complex operations.
Added 1 hour ago
CG
Environmental Services Manager , Senior Living
Compass Group Canada
Port Hope, ON
- $62,000 CAD / year
- Full-time
Provide hands-on oversight of facility maintenance operations, including monitoring building systems such as HVAC, plumbing, electrical, life safety, and preventative maintenance programs.
Added 1 hour ago
Senior Android Infrastructure Software Developer
Google
Waterloo, ON
Participate in and lead design reviews, review code from other developers, and contribute to documentation and educational content.
Added 1 hour ago
SH
Cook III- SL Van Oct 2026
SE Health
Vancouver, BC
- Full-time
Supports the delivery of nutritious, high-quality meals while helping ensure smooth and efficient kitchen operations. This role also provides direction to food service staff and support…

Compass Group Canada

Director, Strategic Alliance Group

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: At least 10 years of experience engaging executive and senior level internal and external client stakeholders and leading strategic conversations within a multi-client scope
Posting language: English
Posted: Nov 4, 2026

Original job description

Expected compensation range for this position is $145,000 to $250,000+ inclusive of base salary plus uncapped bonus and incentive package. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence-based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing vacancy.

Preference will be given to candidates located in the Greater Toronto Area (GTA) or Eastern Canada. Travel will be required as part of this role.

Make a meaningful impact on client satisfaction and retention by strengthening the partnerships that matter most.

We’re looking for a strategic, commercially minded leader to drive retention and expansion across a portfolio of high-value client partnerships. This role is a key driver of retention and growth and is responsible for driving client satisfaction and strengthening partnerships within the Strategic Alliance Group (SAG). The Director operates as a strategic advisor to operators and clients, leading proactive engagement that strengthens partnerships, anticipates risk, and drives expansion opportunities. This is a highly visible role focused on protecting and growing strategic accounts through strong executive relationships, and disciplined portfolio management, shaping account direction and turning insights into measurable outcomes.

Now, if you were to come on board as our Director, Strategic Alliance Group we’d ask you to do the following for us: 

Own client retention performance across a defined portfolio
Serve as a trusted strategic advisor to internal stakeholders and client leadership, including C-suite and senior leadership
Lead planning and strategy for key accounts, including identifying priorities, managing account focus, and supporting clients through all stages of the partnership lifecycle
Identify, assess, and mitigate commercial, operational, and relationship risks
Translate client feedback and business insights into actionable operational strategies in partnership with Operations leadership
Support and lead contract renewal, rebid, and recover strategies for at-risk accounts
Align cross-functional efforts across Operations, Sales, Finance, Culinary, Support Services, and Sector leadership to deliver coordinated solutions
Leverage data, analytics, and market intelligence to inform decision-making, identify trends, and shape retention strategies
Lead executive business reviews and influence high-impact partnership decisions

Why This Role?

Direct impact on business growth through strategic client partnerships
High visibility with senior leadership and key clients
Opportunity to shape retention strategy across a complex national portfolio
Collaborative, performance-driven environment where innovation is valued
Opportunity to influence executive client engagement and long-term partnership health across the portfolio

Think you have what it takes to be our Director, Strategic Alliance Group? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role: 

At least 10 years of experience engaging executive and senior level internal and external client stakeholders and leading strategic conversations within a multi-client scope
Strong commercial and financial acumen with demonstrated ability to drive growth
Experience managing complex portfolios and prioritizing effectively
Proven ability to translate data and insights into actionable strategies
Strong relationship-building skills across multiple levels of organization
Experience in consulting, strategic account management, or large-scale client environments
Executive presence with the ability to lead without authority, challenge and influence senior levels and group facilitation skills
Ability to develop and execute strategic retention plans and long-term client partnership roadmaps

Apply About employer

More about this job

Responsibilities

Own retention performance across a portfolio of strategic client accounts, serving as a trusted advisor to client executives and internal stakeholders. Lead account planning, risk mitigation, renewals and recovery strategies, executive reviews, and cross-functional initiatives that strengthen partnerships and drive growth.

Requirements

Requires at least 10 years of experience engaging senior stakeholders and leading strategic conversations across multiple clients, along with strong commercial and financial acumen and experience managing complex portfolios. Candidates should be skilled at turning data into actionable strategies, building relationships, influencing senior leaders, and developing long-term retention plans; experience in consulting, strategic account management, or large-scale client environments is sought.

Skills

Strategic Account Management
Client Retention
Commercial Acumen
Financial Acumen
Portfolio Management
Risk Assessment and Mitigation
Data Analysis
Strategic Planning
Contract Renewal and Rebid Strategy
Cross-Functional Leadership
Negotiation and Influence
Business Review Facilitation
Growth Strategy
Client Satisfaction

Benefits

Group Benefits
Employer RRSP Contributions
Discretionary Bonus or Incentive Programs

Visa sponsorship

Not detected in the job text

Keywords

Strategic Alliance Group
Client Retention
Strategic Account Management
Client Partnerships
Portfolio Management
Account Planning
Commercial Risk
Operational Risk
Relationship Risk
Contract Renewal
Rebids
At-Risk Account Recovery
Executive Business Reviews
Client Satisfaction
Growth Opportunities
Data Analytics
Market Intelligence
Financial Acumen
Commercial Acumen
Cross-Functional Collaboration
Operations
Sales
Finance
Culinary
Support Services
Retention Strategy
Partnership Lifecycle
Food and Beverage Services

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