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Added 1 min ago
WC
Service Coordinator
Wiseworth Canada Industries Ltd.
Surrey, BC
- Full-time
In this important role, you'll be at the heart of our service operations, helping customers get the support they need while coordinating the activities of our field service technicians.…
Added 1 min ago
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Licensed Millwright Mechanic (WWT)
''
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- Full-time
- Other
…operation, installation, and repair of manufacturing equipment to support safe, efficient, and reliable plant operations. Reporting to the Mechanical Supervisor, this role plays a critical…
Added 15 mins ago
U
Seasonal Personal Vehicle Driver - Winnipeg Spin
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Winnipeg, MB
- Temporary
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Added 15 mins ago
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Seasonal Personal Vehicle Driver - Winnipeg Spin
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Added 15 mins ago
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- Full-time
…career paths with an industry leader in transportation. Our operations span liquid bulk petroleum and chemical transportation, dry bulk products, food transport, general freight, and…
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Full Stack Developer – Customer Portal Web App
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- Contract
…payment solutions and external tools to streamline business…
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Senior Manager, Vendor Operations
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Working with operations, studio partners and commercial leads to ensure vendor costs and capacity support competitive, accurate, and profitable proposals.
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- $23 USD / hour
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Added 15 mins ago
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Supervisor
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- Part-time
…team, the Supervisor organizes and supervises activities that support the provision of quality services to patients/residents, and customers. The Supervisor is responsible for recruitment,…
Added 15 mins ago
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Civil Engineer (design and projects)
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- Full-time
Monitor site operations: review shop drawings, respond to inquiries, and conduct compliance visits
Added 15 mins ago
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Operations & Customer Coordinator (Remote, Canada preferred)
zipBoard
Remote, Canada
- $45,000 to $51,000 CAD / year
- Full-time
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Added 16 mins ago
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OTA/PTA -M Surgical - Physio
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…Occupational Therapist and performs associated functions to support the delivery of the…
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Pharmacy Assistant, Hourly Full Time Flexible Shifts
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Added 30 mins ago
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(CAN) Stocking 1 Team Associate
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Added 46 mins ago
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Harveys - Hourly Supervisor
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Client Service Representative - Calgary Brentwood Village (Part-Time)
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Collaborate with internal teams to ensure seamless operations and resolve client issues efficiently.
Added 46 mins ago
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Shift manager - fast food restaurant
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Added 46 mins ago
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Fast food restaurant manager
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Added 46 mins ago
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Added 46 mins ago
BR
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Added 46 mins ago
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Restaurant manager
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- Full-time
Added 46 mins ago
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Restaurant manager
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Added 46 mins ago
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Compass Group Canada

Director, Strategic Alliance Group

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: At least 10 years of experience engaging executive and senior level internal and external client stakeholders and leading strategic conversations within a multi-client scope
Posting language: English
Posted: Nov 4, 2026

Original job description

Expected compensation range for this position is $145,000 to $250,000+ inclusive of base salary plus uncapped bonus and incentive package. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence-based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing vacancy.

Preference will be given to candidates located in the Greater Toronto Area (GTA) or Eastern Canada. Travel will be required as part of this role.

Make a meaningful impact on client satisfaction and retention by strengthening the partnerships that matter most.

We’re looking for a strategic, commercially minded leader to drive retention and expansion across a portfolio of high-value client partnerships. This role is a key driver of retention and growth and is responsible for driving client satisfaction and strengthening partnerships within the Strategic Alliance Group (SAG). The Director operates as a strategic advisor to operators and clients, leading proactive engagement that strengthens partnerships, anticipates risk, and drives expansion opportunities. This is a highly visible role focused on protecting and growing strategic accounts through strong executive relationships, and disciplined portfolio management, shaping account direction and turning insights into measurable outcomes.

Now, if you were to come on board as our Director, Strategic Alliance Group we’d ask you to do the following for us: 

Own client retention performance across a defined portfolio
Serve as a trusted strategic advisor to internal stakeholders and client leadership, including C-suite and senior leadership
Lead planning and strategy for key accounts, including identifying priorities, managing account focus, and supporting clients through all stages of the partnership lifecycle
Identify, assess, and mitigate commercial, operational, and relationship risks
Translate client feedback and business insights into actionable operational strategies in partnership with Operations leadership
Support and lead contract renewal, rebid, and recover strategies for at-risk accounts
Align cross-functional efforts across Operations, Sales, Finance, Culinary, Support Services, and Sector leadership to deliver coordinated solutions
Leverage data, analytics, and market intelligence to inform decision-making, identify trends, and shape retention strategies
Lead executive business reviews and influence high-impact partnership decisions

Why This Role?

Direct impact on business growth through strategic client partnerships
High visibility with senior leadership and key clients
Opportunity to shape retention strategy across a complex national portfolio
Collaborative, performance-driven environment where innovation is valued
Opportunity to influence executive client engagement and long-term partnership health across the portfolio

Think you have what it takes to be our Director, Strategic Alliance Group? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role: 

At least 10 years of experience engaging executive and senior level internal and external client stakeholders and leading strategic conversations within a multi-client scope
Strong commercial and financial acumen with demonstrated ability to drive growth
Experience managing complex portfolios and prioritizing effectively
Proven ability to translate data and insights into actionable strategies
Strong relationship-building skills across multiple levels of organization
Experience in consulting, strategic account management, or large-scale client environments
Executive presence with the ability to lead without authority, challenge and influence senior levels and group facilitation skills
Ability to develop and execute strategic retention plans and long-term client partnership roadmaps

Apply About employer

More about this job

Responsibilities

Own retention performance across a portfolio of strategic client accounts, serving as a trusted advisor to client executives and internal stakeholders. Lead account planning, risk mitigation, renewals and recovery strategies, executive reviews, and cross-functional initiatives that strengthen partnerships and drive growth.

Requirements

Requires at least 10 years of experience engaging senior stakeholders and leading strategic conversations across multiple clients, along with strong commercial and financial acumen and experience managing complex portfolios. Candidates should be skilled at turning data into actionable strategies, building relationships, influencing senior leaders, and developing long-term retention plans; experience in consulting, strategic account management, or large-scale client environments is sought.

Skills

Strategic Account Management
Client Retention
Commercial Acumen
Financial Acumen
Portfolio Management
Risk Assessment and Mitigation
Data Analysis
Strategic Planning
Contract Renewal and Rebid Strategy
Cross-Functional Leadership
Negotiation and Influence
Business Review Facilitation
Growth Strategy
Client Satisfaction

Benefits

Group Benefits
Employer RRSP Contributions
Discretionary Bonus or Incentive Programs

Visa sponsorship

Not detected in the job text

Keywords

Strategic Alliance Group
Client Retention
Strategic Account Management
Client Partnerships
Portfolio Management
Account Planning
Commercial Risk
Operational Risk
Relationship Risk
Contract Renewal
Rebids
At-Risk Account Recovery
Executive Business Reviews
Client Satisfaction
Growth Opportunities
Data Analytics
Market Intelligence
Financial Acumen
Commercial Acumen
Cross-Functional Collaboration
Operations
Sales
Finance
Culinary
Support Services
Retention Strategy
Partnership Lifecycle
Food and Beverage Services

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