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Added 5 mins ago
Senior Financial Advisor- Taunton & Westney
Scotiabank
Ajax, ON
Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional…
Added 5 mins ago
Senior Financial Advisor - Applewood Village, Mississauga, ON
Scotiabank
Mississauga, ON
Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional…
Added 19 mins ago
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VP Sales Lead, Vice President and Sales Lead, Mid Market Diversified Industries, Commercial Banking
BMO
Toronto, ON · FCP
- Full-time
You'll partner with senior executives, business owners, and key decision-makers while collaborating across BMO's extensive network of specialists to bring the full strength of the bank to…
Added 19 mins ago
Senior Business Relationship Manager, IT
DSV
Toronto, ON
As a global customer-facing role, the Senior Business Relationship Manager supports customers operating across multiple regions and time zones. The role requires effective collaboration…
Added 49 mins ago
W
Administrative Associate (LeBlanc Family Wealth)
Wellington-Altus
Kingston, ON
- Full-time
Reporting to Senior Portfolio Manager, the Administrative Associate at LeBlanc Family Wealth will participate in a broad range of administrative and operational projects and tasks to…
Added 49 mins ago
S
Senior Financial Advisor- Taunton & Westney
Scotiabank
Ajax, ON
- Full-time
Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional…
Added 49 mins ago
UO
UService Service Advisor - People & Culture and Payroll
University of Calgary
Calgary, AB
- Full-time
The position requires People & Culture service knowledge, sound judgment, discretion, confidentiality, and the ability to apply research and analysis to routine and moderately complex…
Added 49 mins ago
Group Collections and Commissions Specialist, Senior
Equitable
Waterloo, ON
…business. As a Group Collections & Commissions Specialist, Senior you will serve as a trusted subject matter expert, solving complex business challenges, driving process improvements, and…
Added 49 mins ago
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Senior Account Manager, Private Client Advice
TD
Markham, ON · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
…(PCA) has grown fast and profitably. We offer an insurance service that appreciates our client's efforts to build their prized assets, which may include everything from cars and properties,…
Added 1 hour ago
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Senior Relationship Manager, Commercial Banking
BMO
Mississauga, ON · Oakville, ON · Peterborough, ON · Toronto, ON · FCP
- Full-time
As a Senior Relationship Manager, you will serve as a trusted advisor to a portfolio of high-value commercial clients, leveraging your financial expertise, business development skills, and…
Added 1 hour ago
B
IT Audit Manager
BMO
Toronto, ON · FCP
- Full-time
…work provides vital assurance to the Board of Directors and senior management on the quality of internal control systems and reduces the risk of loss and reputational damage to the Company.…
Added 2 hours ago
E
Senior Advisor, Public Engagement
EPCOR
AB · Edmonton, Alberta
- Full-time
We are hiring a full-time permanent Senior Advisor, Public Engagement position working out of Edmonton, AB.
Added 2 hours ago
C
Account Representative- Sales Training Program (Toronto) January 18, 2027 Start Date
CDW
Toronto, ON
- Full-time
…dedicated career progression path towards Account Manager, Senior Account Manager and Executive Account…
Added 3 hours ago
W
Operations Associate
Wellington-Altus
Winnipeg, MB
- Full-time
1-2 years’ experience in a customer/client-service- facing role.
Added 5 hours ago
C/
Coordinator, Information Management / Coordinateur, Gestion de l’information
CATSA / ACSTA
Ottawa, ON
- $62,889 to $78,610 CAD / year
- Contract
Supports the Senior Advisor, Information Management in the development of CATSA’s IM policies, procedures and processes to accommodate legislative and operational changes and business…
Added 7 hours ago
CG
Director, Strategic Alliance Group
Compass Group Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Serve as a trusted strategic advisor to internal stakeholders and client leadership, including C-suite and senior leadership
Added 11 hours ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
…consignment and sales volume and (2) drive revenue expansion through service penetration. This will be achieved by demonstrating to the client that OPENLANE is meeting and exceeding the…
Added 12 hours ago
RB
Director, New Accounts and Documentation
Royal Bank of Canada
Toronto, ON
- Full-time
The Director, New Accounts and Documentation sets strategic direction, ensuring departments meet service and professionalism standards, and aligns priorities with firm-wide initiatives. The…
Added 13 hours ago
BT
Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
…opportunities for the candidate that can showcase exceptional customer service, have a growth mindset, and deliver for…
Added 15 hours ago
B
Director, Office North America Workplace Services
BMO
Toronto, ON · YNG
- Full-time
Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.
Added 16 hours ago
M
Cloud Solution Architect - AI Apps - Full-time LOA backfill
Microsoft
Calgary, AB · Vancouver, BC
- Full-time
…As part of this role, you will be responsible for technical customer engagements, working with the most challenging and exciting projects within Microsoft Azure and GitHub customer base.…
Added 17 hours ago
A
Bilingual HR Advisor
ALS
Winnipeg, MB · Sudbury, ON · Thunder Bay, ON · CAN - ON - Sudbury
- Full-time
The HR Advisor works with the HR Manager to provide support in all areas of HR to an assigned client group. This role serves as a primary point of contact for managers, supervisors, and…
Added 17 hours ago
C
Account Representative- Sales Training Program (Calgary) January 18, 2027 Start Date
CDW
Calgary, AB
- Full-time
…dedicated career progression path towards Account Manager, Senior Account Manager and Executive Account…
Added 17 hours ago
C
Account Representative- Sales Training Program (Edmonton) January 18, 2027 Start Date
CDW
Edmonton, AB
- Full-time
…dedicated career progression path towards Account Manager, Senior Account Manager and Executive Account…
Added 17 hours ago
C
Account Representative- Sales Training Program (Ottawa) January 18, 2027 Start Date
CDW
Ottawa, ON
- Full-time
…dedicated career progression path towards Account Manager, Senior Account Manager and Executive Account…

Compass Group Canada

Director, Strategic Alliance Group

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: At least 10 years of experience engaging executive and senior level internal and external client stakeholders and leading strategic conversations within a multi-client scope
Posting language: English
Posted: Nov 4, 2026

Original job description

Expected compensation range for this position is $145,000 to $250,000+ inclusive of base salary plus uncapped bonus and incentive package. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence-based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing vacancy.

Preference will be given to candidates located in the Greater Toronto Area (GTA) or Eastern Canada. Travel will be required as part of this role.

Make a meaningful impact on client satisfaction and retention by strengthening the partnerships that matter most.

We’re looking for a strategic, commercially minded leader to drive retention and expansion across a portfolio of high-value client partnerships. This role is a key driver of retention and growth and is responsible for driving client satisfaction and strengthening partnerships within the Strategic Alliance Group (SAG). The Director operates as a strategic advisor to operators and clients, leading proactive engagement that strengthens partnerships, anticipates risk, and drives expansion opportunities. This is a highly visible role focused on protecting and growing strategic accounts through strong executive relationships, and disciplined portfolio management, shaping account direction and turning insights into measurable outcomes.

Now, if you were to come on board as our Director, Strategic Alliance Group we’d ask you to do the following for us: 

Own client retention performance across a defined portfolio
Serve as a trusted strategic advisor to internal stakeholders and client leadership, including C-suite and senior leadership
Lead planning and strategy for key accounts, including identifying priorities, managing account focus, and supporting clients through all stages of the partnership lifecycle
Identify, assess, and mitigate commercial, operational, and relationship risks
Translate client feedback and business insights into actionable operational strategies in partnership with Operations leadership
Support and lead contract renewal, rebid, and recover strategies for at-risk accounts
Align cross-functional efforts across Operations, Sales, Finance, Culinary, Support Services, and Sector leadership to deliver coordinated solutions
Leverage data, analytics, and market intelligence to inform decision-making, identify trends, and shape retention strategies
Lead executive business reviews and influence high-impact partnership decisions

Why This Role?

Direct impact on business growth through strategic client partnerships
High visibility with senior leadership and key clients
Opportunity to shape retention strategy across a complex national portfolio
Collaborative, performance-driven environment where innovation is valued
Opportunity to influence executive client engagement and long-term partnership health across the portfolio

Think you have what it takes to be our Director, Strategic Alliance Group? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role: 

At least 10 years of experience engaging executive and senior level internal and external client stakeholders and leading strategic conversations within a multi-client scope
Strong commercial and financial acumen with demonstrated ability to drive growth
Experience managing complex portfolios and prioritizing effectively
Proven ability to translate data and insights into actionable strategies
Strong relationship-building skills across multiple levels of organization
Experience in consulting, strategic account management, or large-scale client environments
Executive presence with the ability to lead without authority, challenge and influence senior levels and group facilitation skills
Ability to develop and execute strategic retention plans and long-term client partnership roadmaps

Apply About employer

More about this job

Responsibilities

Own retention performance across a portfolio of strategic client accounts, serving as a trusted advisor to client executives and internal stakeholders. Lead account planning, risk mitigation, renewals and recovery strategies, executive reviews, and cross-functional initiatives that strengthen partnerships and drive growth.

Requirements

Requires at least 10 years of experience engaging senior stakeholders and leading strategic conversations across multiple clients, along with strong commercial and financial acumen and experience managing complex portfolios. Candidates should be skilled at turning data into actionable strategies, building relationships, influencing senior leaders, and developing long-term retention plans; experience in consulting, strategic account management, or large-scale client environments is sought.

Skills

Strategic Account Management
Client Retention
Commercial Acumen
Financial Acumen
Portfolio Management
Risk Assessment and Mitigation
Data Analysis
Strategic Planning
Contract Renewal and Rebid Strategy
Cross-Functional Leadership
Negotiation and Influence
Business Review Facilitation
Growth Strategy
Client Satisfaction

Benefits

Group Benefits
Employer RRSP Contributions
Discretionary Bonus or Incentive Programs

Visa sponsorship

Not detected in the job text

Keywords

Strategic Alliance Group
Client Retention
Strategic Account Management
Client Partnerships
Portfolio Management
Account Planning
Commercial Risk
Operational Risk
Relationship Risk
Contract Renewal
Rebids
At-Risk Account Recovery
Executive Business Reviews
Client Satisfaction
Growth Opportunities
Data Analytics
Market Intelligence
Financial Acumen
Commercial Acumen
Cross-Functional Collaboration
Operations
Sales
Finance
Culinary
Support Services
Retention Strategy
Partnership Lifecycle
Food and Beverage Services

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