Events and Catering Supervisor
- Fredericton, NB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- Min. 4 years of catering or hospitality management, supervisory experience.
- Posting language
- English
- Posted
Original job description
How you will make an Impact: Our Catering Supervisors are the face of the company for on-site events. This position requires a very special skill set and personality. Managing a catered event requires solution-based thinking, speed and sense of urgency while following timelines, as well as attention to detail for service floor plans and table maps for plated dinners. This is a leadership role that requires managing the on-site staff and keeping everyone on task, while also overseeing the entire scope of service and liaising with our clients.
As a Catering Supervisor You Will
As a Catering Supervisor You Will
- The Catering Supervisor is responsible for managing staff and following timelines for event setups and service.
- Engaging with clients and Sales Managers and maintaining a rapport while running events.
- Ensure all food is presented, served, and displayed per standards.
- Log and maintain food temperatures
- Loading vans with catering supplies and ensuring all items are accounted for
- Driving to event locations
- Coordinate catering staff schedules to ensure all functions are delivered, served, and cleared in a timely fashion
- Maintaining a calm demeanor while under pressure.
- Quick, efficient decision making
- Thoroughly clean location after event is completed and assist with inventory, food storage and other closeout tasks
- Return food and beverages, serving equipment and utensils to catering facility
- Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations
- Must drive and have a valid BC Driver’s Licence.
- You must have a valid Food Handler Certificate or provincial equivalent and Responsible Beverage Service Certificate for the province in which you are applying
- Open availability to work both morning and evening events.
- Min. 4 years of catering or hospitality management, supervisory experience.
- Excellent customer service skills.
- Able to accurately read event orders and organize deliveries for the day
- Adept at conflict resolution.
- Advanced problem solving and delegating skills
- Confident leadership qualities including staff motivation, staff direction
- Ability to follow and maintain written and oral directions for timelines and room setups
- Ability to work independently or as part of a team
- Extremely well organized and efficient; able to multi-task
- Good attention to detail
- Physical ability to carry out the duties of the position
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
More about this job
Responsibilities
Supervise catering staff and coordinate event schedules, setups, service, and closeout activities while maintaining client relationships and ensuring food is presented to company standards. Manage supplies, transportation, inventory, food safety, and compliance with health and safety requirements.
Requirements
Applicants must have at least four years of catering or hospitality management or supervisory experience, a valid BC driver's licence, a Food Handler Certificate or provincial equivalent, and a provincial Responsible Beverage Service Certificate. They must be available for morning and evening events and demonstrate strong organization, customer service, leadership, problem-solving, communication, and physical ability.
Skills
- Event Management
- Catering Operations
- Staff Supervision
- Client Relations
- Customer Service
- Event Setup and Service
- Food Presentation
- Food Temperature Logging
- Scheduling
- Inventory Management
- Conflict Resolution
- Problem Solving
- Delegation
- Leadership
- Time Management
- Attention to Detail
Benefits
- Health Benefits
- Vision Coverage
- Dental Coverage
- Mental Health and Wellness Resources
- Employment Assistance Program
- Learning and Career Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Management & Leadership
- Customer Service & Support
- Logistics
Keywords
- Catering
- Hospitality Management
- Event Management
- Event Setup
- Service Floor Plans
- Table Maps
- Staff Scheduling
- Staff Supervision
- Client Relations
- Food Presentation
- Food Temperature Logging
- Catering Supplies
- Inventory Management
- Food Storage
- Food Handler Certificate
- Responsible Beverage Service Certificate
- BC Driver's Licence
- Quality Assurance
- Health and Safety
- Occupational Health and Safety Act
- WHMIS
- Conflict Resolution
- Problem Solving
- Delegation
- Customer Service